How to Apply for the Affordable Connectivity Program

Learn how to apply for the government’s internet assistance program.
Dave Schafer, Author
Melinda Sineriz, Editor
Last updated Sep 30, 2022

Internet access has become an essential part of life — it’s hard to get anything done without it. However, for many families and households, reasonably priced high-speed internet remains out of reach.

That’s where the Affordable Connectivity Program (ACP) comes in. This federal program aims to make it easier for low-income families to access the internet service that’s so vital to today’s world. It provides a monthly discount on broadband service for eligible households.

In this article, we’ll cover how to apply for the ACP, explore the benefits it offers, and answer some of the most common questions.

In this article
What is the Affordable Connectivity Program?
How to apply for the Affordable Connectivity Program
FAQs
Bottom line

What is the Affordable Connectivity Program?

The Affordable Connectivity Program is an initiative of the federal government aimed at helping low-income families get online. It was introduced in 2022 as a replacement for the older Emergency Broadband Benefit. The program is administered by the Universal Service Administrative Company (USAC) with oversight from the Federal Communications Commission (FCC).

If you qualify for the ACP, you can receive a discount of $30 per month off your internet service plan. The amount increases to $75 per month if you live on Tribal lands. The program also provides a one-time device discount of up to $100 on a laptop, tablet, or desktop computer.

Best of all, many providers have partnered with the ACP to offer high-speed internet plans for $30 or less per month. This ensures that the service is free after the ACP discount, maximizing the benefit for many users. At least 20 providers around the country have committed to providing this low-cost service so far.

The ACP is a fantastic program, but there are some limitations to bear in mind. A single household can only get the discount from one ISP at a time, and you can’t get multiple discounts within the same household (for example, two roommates). Doing so will disqualify you from the program.

Finally, if you no longer qualify for the ACP, you have to let either the program itself or your ISP know within 30 days. This could happen if your household income exceeds 200% of the poverty guideline or if you cease to participate in another program that qualifies you for the ACP.

How to apply for the Affordable Connectivity Program

Applying to the Affordable Connectivity Program is relatively easy. There are multiple ways to qualify and multiple methods for ACP enrollment.

Determine whether you qualify

Your first step in applying for the ACP is figuring out whether you qualify for benefits. Because the purpose of the program is to help lower-income households, there are some specific criteria that have to be met.

The most straightforward way to qualify for the ACP is by income: if your household income is less than or equal to 200% of the federal poverty guidelines, you qualify. Those guidelines are as follows:

Number of people in household Qualifying income
1 $27,180
2 $36,620
3 $46,060
4 $55,500
5 $64,940
6 $74,380
7 $83,820
8 $93,260

If there are more than eight people in your household, you can add another $9,440 to the amount listed (per person).

The ACP defines a household as a group of people who live together and share money, even if they aren’t related. If you live together but don’t share money, you are considered separate households.

Aside from income, there are a number of other qualifiers. If you or another member of the household participate in any of these government assistance programs, you qualify automatically:

  • Federal Public Housing Assistance
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
  • Free and Reduced-Price School Lunch Program or School Breakfast Program, including at USDA Community Eligibility Provision schools
  • Lifeline

The Lifeline program deserves special mention because it also provides a small discount (around $9 per month) on internet service. The two benefits can be combined, which brings the total discount to $39 per month.

If you’re not in any of the above programs, you can also qualify for the ACP under the following conditions:

  • You participate in certain Tribal programs such as Bureau of Indian Affairs General Assistance, Tribal TANF, Tribal Head Start, and Food Distribution Program on Indian Reservations.
  • You received a Pell Grant during the current award year.

Finally, if you meet the eligibility criteria for an internet service provider's (ISP’s) existing low-income program, you also qualify for the Affordable Connectivity Program.

Contact an internet service provider

If you’re a Lifeline participant, you can enroll in the ACP directly through your ISP. The main advantage is that you don’t have to worry about filling out paperwork. It also helps skip any prolonged approval process or questions about qualification.

Even if you’re not a Lifeline participant, you may be able to enroll through a participating provider. Here’s how to sign up with some of the more popular broadband providers:

ISP Overview of ACP benefits
Comcast Xfinity Xfinity offers the Internet Essentials Plus plan for $30 per month, which makes it free after applying the ACP discount.
Verizon Verizon customers can use their ACP credit on Fios or 5G Home Internet plans. Combined with the Fios Forward program, the company's 300 Mbps plan becomes free.
AT&T You can use your ACP credit toward any plan up to 100 Mbps. The company offers the $30-per-month Access plan for low-income households, which becomes free with the ACP credit applied.
Cox You can apply the ACP to any Cox internet plan. Cox also has two discount programs — Connect2Compete for low-income and fixed-income families, and ConnectAssist for low-income households with no children. Both are completely covered by the ACP credit.
Spectrum All Spectrum plans are eligible for the ACP credit. The company also has a plan specifically for ACP customers that comes in at $30 per month, which makes it free after the discount.
CenturyLink The ACP discount can be applied to any CenturyLink internet plan. CenturyLink plans start at $50 per month, so you could get internet as low as $20 per month with CenturyLink.
Frontier You can use the ACP discount on any Frontier plan. This means you could potentially get Frontier internet service at no cost.
Information as of Sept. 23, 2022

Of course, there are many other ISPs that support the ACP. View the full list on the FCC’s website.

Gather necessary documentation

When you apply for the Affordable Connectivity Program, you may be asked to provide documentation proving your eligibility or identity. The exact documentation provided depends on how you qualify.

If you qualify based on participation in a government assistance program, you’ll need documentation proving your participation. The documentation needs to include:

  • Your first and last name
  • The name of the qualifying program
  • The name of the entity that issued the document
  • An issue date within the past 12 months or a future expiration date.

Examples of acceptable documentation include a benefit award letter, approval letter, or statement of benefits.

If you qualify for the ACP based on household income, you’ll need to provide proof of that income. This documentation needs to show your first and last name and your annual income. Examples include the prior year’s state or federal tax return, a current pay stub, or a statement of benefits from Social Security, Veterans Affairs, unemployment, or worker’s compensation.

Apply for the ACP

If you’re not part of Lifeline or your ISP’s low-income program, you may need to apply through the ACP’s website or by mail. The process is relatively straightforward:

  1. Visit the ACP site to apply. Click the Apply Now button. This will take you to the online application, and you can then walk through the relatively short application process. You’ll be asked for basic information such as your name, address, and proof of identity.
  2. Alternatively, mail in your application. If you’re not comfortable with the online application process, you can also mail in a paper application to the following address: ACP Support Center, P.O. Box 7081, London, Kentucky 40742. Be sure to send copies of your documents and not the originals.
  3. Contact your ISP to apply the discount. Once you’ve received your approval from the ACP, you’ll need to contact your internet service provider to have the discount applied to your monthly bill. If you don’t currently have an ISP, you’ll have to choose a plan with one that qualifies for the ACP—the provider you choose can help you select the best one for your family.

FAQs


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Is the Affordable Connectivity Program legit?

Yes, the Affordable Connectivity Program is legit. It’s a government program, introduced in 2022, to help low-income families afford essential broadband internet. It offers a discount of $30 per month on internet service to qualifying households ($75 per month if you live on Tribal lands) as well as a one-time discount on laptop, tablet, or desktop computers.


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What’s the difference between Lifeline and the ACP?

Lifeline is a government program from the Federal Communications Commission (FCC) that helps provide affordable access to essential communication services. These services include broadband internet. The ACP, on the other hand, is a new program aimed at further reducing the cost of high-speed internet for low-income households. You can receive both benefits at the same time.


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Did the Affordable Connectivity Program end?

No, the Affordable Connectivity Program did not end. In fact, it just started—it was introduced in 2022. However, another similar program did end. The ACP replaced the Emergency Broadband Benefit (EBB) program, which ended in December 2021.

Bottom line

Internet access has become almost essential to everyday life. It’s hard to do work, school, or even keep in touch with family without it. The Affordable Connectivity Program aims to make paying for that access a little easier.

If you need help paying for internet access — or just want to save a little money each month — don’t hesitate to apply. Or you can look into these other ways to get free or affordable internet access.

Author Details
Dave Schafer is a freelance writer with a passion for making technical concepts easy for anyone to understand. He’s been covering the world of gadgets, tech, and the internet for nearly 10 years, and his writing has been featured in a variety of print and digital publications. When he’s not writing, Dave can be found playing guitar or camping with his family and golden retriever, Rosie.