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LifeLock by Norton is a top-rated identity theft protection service that we've ranked as the best monitoring service. With plans covering 1–2 adults and up to several children, LifeLock helps safeguard your personal information through identity monitoring, dark web surveillance, phone takeover alerts, home title monitoring, and more.
LifeLock also includes up to $3 million in identity theft insurance, dedicated restoration specialists, data removal services, and 24/7 customer support. However, the bulk of LifeLock's benefits are exclusive to the Ultimate Plus plan, including three-bureau credit monitoring and social media protection.
Whether you’re looking for affordable basic coverage or advanced three-bureau credit protection, LifeLock provides flexible plans designed to help keep your identity secure while giving you peace of mind.
- Provides up to $3 million in coverage with Ultimate Plus
- Offers financial, identity, credit, dark web, home title, and social media monitoring
- Has highly-rated mobile apps
- Features like three-bureau credit monitoring and social media monitoring are only included with Ultimate Plus
- Prices increase substantially after first year
Our experience
Prices and plans
Features
Does LifeLock keep your data safe?
Compatibility
Customer support
Alternatives
Bottom line
FAQs
At a glance
| Price | $7.49–$38.99/mo |
| # of people covered | 1 - 2 adults, up to 5 kids |
| Types of identity monitoring | Identity and SSN, dark web, phone takeover, home title, social media |
| Credit monitoring | Yes |
| Credit reports | Yes — Experian, Equifax, and TransUnion |
| Credit score | Yes |
| Identity theft insurance | $1.05 million to $3 million |
| Identity restoration services | Yes |
| Extras | Data removal services |
| 24/7 customer support | Yes |
| Details | Get LifeLock |
How we test and rate identity theft protection services
To review identity theft protection services, we sign up for the service several days prior to our review. This allows the service time to begin populating our dashboard with identity and credit monitoring information and send us real-time alerts. During this time, we also evaluate the service's ease of use, contact customer support, and play around with the extra features.
After spending some time with the service, we use our proprietary grading rubric which calculates a star rating based on prices, identity monitoring features, credit features, and other criteria.
To learn more about how we test, check out our full ID theft testing methodology here.
Star rating summary
Norton LifeLock has a high star rating of 4.8 due to our user-friendly experience, extensive monitoring and identity restoration features, and multiple customer support options.
Norton LifeLock received a lower score in the value category due to its more expensive starting price, but it does offer a 30-day free trial.
| Decision factor | Weight | Verdict |
| Our experience | 20% | 5.0 |
| Value | 25% | 4.33 |
| Features | 45% | 5.0 |
| Customer service | 10% | 5.0 |
We last tested LifeLock on February 6, 2026.
Our experience
LifeLock's setup process was seamless. There’s nothing to install on a desktop computer; you can access your dashboard after logging in to your account on the LifeLock website.
As our account was being set up, LifeLock prompted us with questions about specific identity theft concerns so we could toggle these features on or off.
The dashboard itself is simple to use and navigate. It displays the latest alerts, credit services, and more on the main page, but you can click through a specific section for more details.
We like that you can customize the different categories of information you want to monitor by simply adding and editing the information straight from your account. For example, your name, Social Security number (SSN), and date of birth are automatically monitored but you can also add your email, address, phone number, and other personal information.
In the past, we've had issues setting up credit monitoring. Multiple areas of the dashboard prompted us to activate it but every time we tried, LifeLock led us to an error page and required that we call support.
This has only happened to us once before, so we're not too concerned. If you have any issues during your testing, LifeLock provides a 60-day money-back guarantee so you have plenty of time to reach out for a refund.
LifeLock prices and plans
LifeLock costs between $7.49–$38.99/mo. Your plan price depends on whether you pay monthly or annually, what features you need, and how many people you need covered.
However, annual renewal prices (the price to renew after the first year) are higher than the first-year price. After the first year, LifeLock Standard costs $124.99/yr, which is about $10.40/mo. So it’s still cheaper overall to go with an annual plan if you know you want the subscription long term.
Note that paying annually costs less per month compared to paying monthly. We've broken down LifeLock's monthly and annual costs for its individual plans below.
| Plan | 1-month cost | 1-year cost |
| Standard Individual | $11.99/mo | $7.50/mo |
| Advantage Individual | $22.99/mo first yr | $14.99/mo |
| Ultimate Plus Individual | $34.99/mo first yr | $19.99/mo |
LifeLock's prices are comparable to plans from other identity theft protection providers. Here are some pricing examples from a few popular competitors.
- Identity Guard: Starting from $8.99/mo for individuals.
- Aura: Starting from $9.00/mo for individuals.
- OmniWatch: Starting from $7.00/mo for individuals.
LifeLock provides a 60-day money-back guarantee for annual memberships and a 14-day money-back guarantee for monthly memberships. You can also test out the service with a 30-day free trial.
Family plans
Norton also provides family plans for LifeLock, which offer all the same features. You still have the option of Standard, Advantage, or Ultimate Plus plans, but you can choose to buy them for two adults or two adults and up to five children.
Similar to the individual plans, you can lower your overall monthly price by paying for your subscription by the year.
| Plan | 1-month cost | 1-year cost |
| Standard Family With Kids | $35.99/mo for first yr | $18.49/mo |
| Advantage Family With Kids | $57.99/mo for first yr | $29.99/mo |
| Ultimate Plus Family With Kids | $79.99/mo for first yr | $38.99/mo |
Plan comparison
LifeLock has three plan tiers: Standard, Advantage, and Ultimate Plus. The Standard plan largely includes identity and SSN monitoring, credit monitoring with Equifax, and identity restoration services like dedicated specialists and stolen wallet protection. You'll also receive up to $1.05 million in identity theft insurance.
The Advantage plan adds credit reports and scores, activity alerts on your credit, checking, and savings accounts, and identity lock. You'll also receive an increased amount of up to $1.2 million in identity theft insurance.
Finally, the Ultimate Plus plan adds three-bureau credit monitoring, scores, and reports, additional monitoring for your home title, social media accounts, and more. You'll also receive up to $3 million in identity theft insurance.
View the features included with each tier in the table below.
| Plan | Standard | Advantage | Ultimate Plus |
| SSN monitoring | |||
| Financial account monitoring | |||
| Identity theft insurance | Up to $1.05 million | Up to $1.2 million | Up to $3 million |
| Credit monitoring | Yes — Equifax | Yes — Equifax | Yes — Experian, Equifax, and TransUnion |
| Credit reports | Yes — Equifax | Yes — Experian, Equifax, and TransUnion | |
| Credit score | |||
| Credit lock | |||
| Identity restoration services | |||
| Dark web monitoring | |||
| Social media monitoring | |||
| Home title monitoring | |||
| USPS address change alerts | |||
| Details | View plan | View plan | View plan |
Alternatively, you could opt to pair Norton antivirus software with LifeLock for a more comprehensive set of protections. While the pricing isn't much different for Norton 360 with LifeLock Select and similar bundles, you'll get access to antivirus, a virtual private network (VPN), a password manager, parental controls, and additional cybersecurity features.
LifeLock features
LifeLock provides plenty of useful features, especially if you opt for the Ultimate Plus. This includes credit monitoring across up to three credit bureaus, but you can also monitor financial transactions, social media accounts, dark web activity, and others.
We'll detail LifeLock's features below.
What does LifeLock protect against?
LifeLock helps protect you against these identity theft situations:
- Identity theft: To help prevent identity theft losses and protect you from identity threats, LifeLock monitors your credit, personal data related to your identity, your SSN, and USPS address changes.
- Child identity theft: In addition to helping protect your identity, LifeLock also helps prevent child identity theft through its family plans, which include identity theft insurance coverage for children and guided child freeze.
- Fraudulent activity: LifeLock monitors different types of financial accounts, such as credit cards and bank accounts, to help prevent financial fraud.
- Phone takeovers: You receive alerts about suspicious activity with your phone number, including if identity thieves use your number to try to access your personal information.
- Home title theft: You can receive alerts from LifeLock related to your home title with an Ultimate Plus plan.
- Social media takeovers: With the Ultimate Plus plan, LifeLock monitors your social media accounts and alerts you if it detects inappropriate content or suspicious activity from hackers.
Identity monitoring
Monitoring services provide alerts to help you act quickly when keeping your identity protected.
LifeLock provides these types of alerts (availability may depend on your specific plan):
- Identity monitoring: Monitors for any suspicious activity regarding your personal information, such as your name and SSN.
- Credit monitoring: Monitors and alerts you to credit inquiries or changes to your credit report(s).
- Dark web monitoring: Monitors the dark web for any leaked or potentially leaked personal information, which could include data breaches of companies or websites where you have information stored.
- Address change monitoring: Monitors for any USPS address changes.
- Transaction monitoring: Monitors for any suspicious activity related to linked credit, checking, and savings accounts.
Phone takeover monitoring: Monitors for any suspicious activity regarding your phone number.
- Social media monitoring: Monitors your linked social media accounts for any suspicious activity that might indicate an account takeover. Also monitors for inappropriate content.
- Home title monitoring: Monitors for any suspicious activity with your home title.
- Sex offender registry reports: Monitors sex offender registry reports for any activity regarding your name or personal information.
Credit monitoring
LifeLock only provides credit alerts for Equifax on the LifeLock Standard and Advantage plans. The Ultimate Plus plan monitors all three: Equifax, Experian, and TransUnion.
LifeLock uses credit monitoring to alert you if any new credit inquiries are made in your name, and you can see a list of inquiries straight from the Credit Services tab on the dashboard. If you don’t recognize an inquiry, you can dispute it by selecting “Report an Inaccuracy.”
Credit reports and scores
With LifeLock Standard and Advantage, you'll get unlimited access to your Equifax credit report and score, meaning you can check your report on a daily basis rather than once per year. Access to other credit reports is still limited to an annual check.
One reason we recommend the Ultimate Plus plan is because it offers three-bureau credit monitoring, reports, and scores. We tested with the Ultimate Plus plan and were able to view our TransUnion and Experian scores and reports almost immediately, but it could take several days for those to populate.
You typically need a credit score of at least 661 to qualify for top credit products, but having an excellent score of 781 or higher is even more preferred.
Identity restoration services
All LifeLock plans include identity restoration services. You'll receive a personal, U.S.-based restoration specialist who can help you resolve fraudulent activity.
You'll also receive stolen wallet protection. LifeLock will help you cancel or replace credit cards, driver's license, and other personal documentation if your wallet is missing.
There's also LifeLock's identity theft insurance offerings. Depending on your plan, you'll receive anywhere from $1.05 million to $3 million in coverage for stolen funds reimbursement, personal expense reimbursement, as well as lawyers and experts.
Identity restoration support is available via phone. You can contact them Monday through Friday, from 6:00 a.m. to 5:00 p.m. EST. You can find all this information on the Restoration tab in your dashboard.
Bonus features
LifeLock is primarily focused on identity monitoring and credit features. However, all LifeLock plans include Norton Privacy Monitor.
Norton Privacy Monitor scans common data brokers and people-search websites for your personal information. It will provide you with step-by-step guidance on how to request removals of your information.
Does LifeLock keep your data safe?
LifeLock logs any data that you give it, which could be extensive because it's a service that provides identity theft protection. LifeLock can’t monitor something if it doesn’t have enough information, so the more information it has, the better.
When signing up for LifeLock, you have to provide your name, email address, phone number, birth date, and SSN. Depending on what you want monitored, you might have to connect bank accounts, social media accounts, investment accounts, as well as others.
Fortunately, only LifeLock appears to use your personal information to provide you with its services. According to its privacy policy, Norton doesn’t sell your personal information.
Note, however, that LifeLock might have to share your information for certain features to work correctly. It may disclose personal data about you (with your consent) to the following groups:
- Partners
- Distributors or resellers
- Advertising partners
- Data analytics providers
- Service providers
- Payment processors
- Public authorities and legal proceedings
- Restoration services
- Third-party service providers
- Social media and internet platforms
- Corporate affiliates
- Business transfers
This is common for identity theft protection services, as they sometimes use other providers for specific purposes.
LifeLock also shares personal data for marketing and other purposes, which we weren't as pleased about. You do have the right to opt-out of sharing your personal data for advertising by selecting the privacy settings link in the Norton footer.
LifeLock provides two-factor authentication (2FA) as an option in your account settings; it’s not turned on by default. It’s easy to set up and provides an added layer of security, which we like.
LifeLock compatibility
| Compatibility | |
| Android | |
| iOS | |
| Desktop apps | |
| Browser extensions |
You can access your LifeLock account by using a web browser on any compatible device, such as a computer or tablet. You can also use the LifeLock Identity by Norton app on your compatible smartphone.
LifeLock customer support
| Support type | LifeLock |
| Email or live chat | |
| Phone | Yes — 1-800-416-0599 |
| Online guides or forums |
We typically prefer using live chat features to talk to customer service representatives, as they’re often a quick and easy way to get answers to our questions. We started our conversation with Norton's virtual assistant. It was actually able to answer several questions without just directing us to a support guide.
When we insisted on speaking to an agent, the virtual assistant let us know that it could take anywhere from five to 10 minutes to receive a response. However, the agent connected with us almost instantly and they were helpful.
LifeLock user reviews
- Apple App Store rating: 4.8
- Google Play Store rating: 4.4
- Trustpilot rating: 4.9
The LifeLock app has particularly strong ratings for its iOS app, and solid ratings for its Android app. Apple reviewers note how the LifeLock provides peace of mind and prompt updates. On the other hand, Android reviewers call out how the app is buggy and doesn't load properly.
On Trustpilot, LifeLock has overwhelmingly positive reviews; 86% of reviewers gave LifeLock a five-star rating. Reviewers feel secure using LifeLock due to its user-friendly experience, active monitoring, and fast response times from support.
Top alternatives
There are a lot of strengths to LifeLock, but it's not the only option on the market. We've compiled a list of alternatives with budget-friendly plans, extensive features, great customer support, and more to consider if you're still on the fence:
| Service | ![]() OmniWatch |
![]() Aura |
![]() IDShield |
![]() Identity Guard |
| Best for | Best for scam protection | Best overall identity theft protection | Best for identity restoration | Best value |
| Individual monthly price | Starts at $7.00/mo | Starts at $9.00/mo | Starts at $14.95/mo | Starts at $7.50/mo |
| Family monthly price | Starts at $25.00/mo | Starts at $25.00/mo | Starts at $29.95/mo | Starts at $12.50/mo |
| ID theft insurance | Up to $2 million | Up to $1 million per adult | Up to $3 million | Up to $1 million per adult |
| Credit monitoring | ||||
| 3-bureau credit reports | ||||
| Details | Get Omniwatch Read Our Omniwatch Review |
Get Aura Read Our Aura Review |
Get IDShield Read Our IDShield Review |
Get Identity Guard Read Our Identity Guard Review |
Bottom line: Is LifeLock good?
LifeLock provides an above-average identity protection service based on its comprehensive feature offerings. The Ultimate Plus plan easily provides the best monitoring solutions of its available options because you get three-bureau monitoring and up to $3 million in coverage.
We also found that LifeLock is generally affordable when compared to other popular providers, especially if you choose an annual plan. Just take note of the price increase after the first year and the features you need if you opt for a plan lower than Ultimate Plus.
If you're not sure LifeLock is the right service for you, take a look at our guide to the best identity theft protection companies. You can also review how LifeLock compares:
- LifeLock vs. Aura
- LifeLock vs. Identity Guard
- LifeLock vs. IDShield
- LifeLock vs. Allstate Identity Protection
- LifeLock vs. Experian IdentityWorks
- LifeLock vs. ID Resolve
- LifeLock vs. ID Watchdog
- LifeLock vs. IdentityForce
- LifeLock vs. Zander Identity Theft Protection
LifeLock FAQs
Is LifeLock really worth it?
LifeLock's Ultimate Plus plan may be worth it if you're looking for the most extensive monitoring and protection against identity theft, home title theft, and other forms of fraud. Other plans might not be as beneficial because you only get one-bureau credit monitoring and fewer monitoring features overall.
What is the difference between LifeLock and Norton LifeLock?
They’re the same thing. LifeLock used to be its own company but was acquired by Symantec in 2017, and its name was changed.
You can still purchase LifeLock as a standalone product for identity theft protection, or you can include it with your purchase of other Norton products like the Norton 360 cybersecurity suite.
What is the downside of LifeLock?
LifeLock Standard and LifeLock Advantage, the lower-priced LifeLock plans, only include credit monitoring with one credit bureau. You must purchase the more expensive LifeLock Ultimate Plus plan if you want credit monitoring with all three major credit bureaus — Experian, Equifax, and TransUnion.



