LifeLock vs. IDShield 2024: IDShield Offers More for Less

LifeLock offers lots of plans, while IDShield is full of features for every user.
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Best for Individuals

4.9
Editorial Rating
Learn More
On LifeLock's website

LifeLock
  • Top-rated identity theft protection service
  • Provides up to $3 million in coverage
  • Multiple monitoring features including dark web, home title, and social media monitoring
  • Customer support experience is lacking

Best for Families

4.7
Editorial Rating
Learn More
On IDShield's website

IDShield
  • Full identity protection features included on all plans
  • Comes with bonus VPN and password manager
  • Affordable pricing compared to other options
  • Limited customer support

It’s important to protect your personal information from identity theft. One way to take a proactive approach is through an identity theft service like LifeLock or IDShield. Both of these services can monitor your Social Security number (SSN) throughout the dark web and more to keep your information safe.

IDShield and LifeLock are both reputable ID theft services, but we think IDShield is better suited for families while LifeLock is better suited for individuals. Learn more about the similarities and differences between these two services in this LifeLock vs. IDShield comparison.

In this article
LifeLock vs. IDShield review at a glance
LifeLock vs. IDShield prices
LifeLock vs. IDShield: monitoring and alerts
Which is safer, LifeLock vs. IDShield?
LifeLock vs. IDShield: compatibility and customer support
LifeLock vs. IDShield FAQs
LifeLock vs. IDShield: which is better?

LifeLock vs. IDShield review at a glance

LifeLock and IDShield both offer a robust set of tools to protect you from identity theft and other cybercrimes. Both services offer restoration services up to $3 million to recoup identity theft losses. However, we found that LifeLock is better for individuals seeking specific types of protection services, while IDShield is more affordable for protecting families.

LifeLock vs. IDShield compared


LifeLock

IDShield
Price $7.50–$34.99/mo for first yr $14.95–$34.95/mo
Identity theft insurance Up to $3 million Up to $3 million
Credit monitoring
3-bureau credit reports
Credit score
Identity recovery
Dark web alerts
Social media account alerts
Learn more Get LifeLock

Read LifeLock Review

Get IDShield

Read IDShield Review

LifeLock pros and cons

Pros
  • Several plan options
  • Annual pricing discounts
Cons
  • Expensive if paid monthly
  • Covers only up to 5 children

IDShield pros and cons

Pros
  • All features are included with all plans
  • Bonus features include VPN and password manager
  • Affordable pricing
Cons
  • Limited customer support

LifeLock vs. IDShield prices

Our Pick
Paid monthly $11.99 to $69.99/mo for first yr $14.95 to $34.95/mo
Paid annually $7.50 to $32.99/mo for first yr N/A
Best value plan LifeLock Ultimate Plus for $19.99/mo for first yr IDShield Family with 3 bureau credit monitoring for $29.95/mo
Identity theft insurance Up to $3 million Up to $3 million
Learn more Get LifeLock

Read LifeLock Review

Get IDShield

Read IDShield Review

LifeLock plans

LifeLock offers plans for individuals, couples (two adults), and families (two adults and five kids). Each of these plan types is available for three different tiers: Standard, Advantage, or Ultimate Plus. The Ultimate Plus plan offers the most comprehensive protection.

  • Standard: The Standard plans include identity and SSN alerts, one bureau credit monitoring, and up to $1.05 million in identity theft insurance.
  • Advantage: The Advantage plan includes the features in the Standard plan, plus Identity Lock, credit reports and scores for one bureau, and alerts on crimes committed in your name. It provides additional monitoring for phone takeovers, home titles, investment accounts, and social media. Finally, identity theft insurance also increases to up to $1.2 million in coverage.
  • Ultimate Plus: The Ultimate Plus provides everything in the Advantage plan plus credit monitoring for all three credit bureaus and up to $3 million in identity theft insurance coverage.

IDShield plans

All of IDShield’s plans come with the same foundational features. The only difference between each plan is the number of credit bureaus that are monitored and choices of coverage for an individual or a family.

The family plan covers two adults and up to 10 children under the age of 26. Unlike LifeLock, IDShield doesn’t offer annual plans to save on your subscription, but we still found it to be pretty affordable.

  • Individual plan: IDShield’s individual plan protects one person, and you can select monitoring for one or three credit bureaus. The individual plan includes monitoring and alerts for identity protection, identity restoration services, up to $3 million in identity theft reimbursement, access to a virtual private network (VPN), and more.
  • Family plan: Similar to the individual plan, IDShield’s family plan includes access to all features. The family plan protects one individual, their spouse, and up to 10 children under the age of 26. The family plan also includes up to $3 million in identity theft recovery.

Winner: While LifeLock offers a variety of plans, IDShield is the clear winner. There’s no confusion on what features are included with IDShield since all of the features are included in every plan. With IDShield, you only need to decide between the number of credit bureaus you want to monitor. While ID theft protection is worth it, you’ll want to pick a plan that works best for your financial situation.

LifeLock vs. IDShield: monitoring and alerts

Feature
Credit monitoring
Financial activity alerts
3-bureau credit reports Yes — Experian, Equifax, TransUnion Yes — Experian, Equifax, TransUnion
Credit score
FICO score
Credit lock and freeze
Identity recovery
Dark web alerts
Social media account alerts
Social Security number monitoring
Home title monitoring
Address change alerts
Learn more Get LifeLock

Read LifeLock Review

Get IDShield

Read IDShield Review

LifeLock and IDShield both offer similar features, especially if you compare LifeLock’s Ultimate Plus plan with an IDShield plan that includes all three bureaus. However, it’s important to note that all IDShield plans provide up to $3 million in identity theft insurance coverage, while LifeLock only provides up to $3 million with the Ultimate Plus plan.

IDShield also has the upper hand with restoration services. Both services offer 24/7 emergency assistance but IDShield also provides dedicated licensed private investigators as well as identity theft consultation services. However, LifeLock offers home title monitoring while IDShield doesn't.

Both services offer access only to your VantageScore 3.0 instead of a FICO score. Other notable features of both services include stolen wallet protection, data breach monitoring, and payday loan monitoring.

IDShield sidebar with links for all the monitoring options.

Winner: It's a tie. Overall, the features of both LifeLock and IDShield are pretty equally stacked.

Which is safer, LifeLock vs. IDShield?

While an identity theft service is tasked with helping you keep your information safe, they also need access to a lot of your personal information, which can put you at risk. When choosing an identity theft service, it’s important to understand what information they collect about you, how they use it, and if they provide data to any third parties.

LifeLock vs. IDShield data security

Our Pick
Two-factor authentication
Multi-factor authentication
Collects data Minimal
Shares data with third parties Minimal
Learn more Get LifeLock

Read LifeLock Review

Get IDShield

Read IDShield Review

Both LifeLock and IDShield offer two-factor authentication. However, LifeLock lacks multi-factor authentication options. Multi-factor authentication can help further secure your account and keep hackers away from your data.

LifeLock notes that it may collect personal user data, which includes account data, payment data, identity data, and communications. LifeLock also discloses personal data with its partners, distributors or resellers, advertising partners, and more third parties. Although it doesn’t sell your data, it shares it for a whole lot of purposes, which could be dissuading for privacy-conscious users.

We were impressed with IDShield’s privacy policy, which notes that it doesn’t disclose your personal information unless it’s required. When your info does need to be shared, IDShield makes sure it's kept confidential with the third party.

Winner: Overall, IDShield has the edge for security thanks to its multi-factor authentication options and clear privacy policy.

LifeLock vs. IDShield: compatibility and customer support

Platform
Windows
macOS
Android
iOS
24/7 customer support
Customer support options Live chat, phone, online guides Live chat, email, phone, online guides
Learn more Get LifeLock

Read LifeLock Review

Get IDShield

Read IDShield Review

While identity monitoring is an important first step, you must be vigilant to monitoring alerts and take necessary steps to protect information if there is a breach or concern. Both IDShield and LifeLock offer mobile apps to help make accessing information more convenient.

Both services are easy to use and navigate inside of the customer portal.

Norton LifeLock monitors your name, Social Security number, date of birth, email, address, phone number, driver’s license, credit cards, bank accounts, and more.

LifeLock offers 24/7 customer support for members of the service. Although IDShield doesn't offer 24/7 customer support, it does have specialists available 24/7 should an identity theft emergency arise. Both services also offer chat, online support centers, and FAQs to help users.

Winner: From a compatibility and usability perspective, LifeLock and IDShield are both the winners. You’ll be able to use either service from a mobile app, and you can easily find the information you need on the app or from your internet browser.

LifeLock vs. IDShield FAQs


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What is the downside of Lifelock?

LifeLock is a reputable identity theft service, but it offers several confusing plans with varying features, which can make it difficult to select the right plan. It also shoots up in price after the first year.


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Who owns IDShield?

IDShield is owned by LegalShield.


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What does IDShield cover that LifeLock does not?

IDShield and LifeLock cover the same information. However, IDShield provides this information for all plans, while LifeLock only includes features with some of its plans.

LifeLock vs. IDShield: which is better?

When comparing LifeLock and IDShield, they're similar to one another and offer a variety of features to help protect your identity. If you compare the most robust plan for both services, they’re equal in almost every category. However, IDShield sets itself apart by offering all of the same monitoring features regardless of plan and it’s more budget friendly.

We found IDShield to be a better solution because it’s less confusing for users looking for the right plan to protect their identity. When signing up for IDShield, new users only need to decide if they want an individual or a family plan and if they want credit monitoring for just one credit bureau or all three bureaus.

LifeLock may be a good solution for someone looking for only a specific set of features or minimal coverage. However, IDShield’s plans are more affordable, and you receive even more features. However, you should determine the best identity theft protection service for you based on your needs.

LifeLock vs. IDShield alternatives

While LifeLock and IDShield are both great options, there are also other ID theft services that may work better for you. If you’re unsure what features you need with ID protection, you can check out our identity theft protection and credit monitoring guide.

  • Aura: Aura is a great ID monitoring solution with several plans. We particularly liked Aura because all plans offer the same features. Aura offers robust features with its family plan, including safe gaming features like cyberbullying alerts.

    Get Aura | Read Our Aura Review

  • Identity Guard: Identity Guard is another great option for ID theft monitoring. Identity Guard includes extra features, like a password manager. Identity Guard offers three plan options, each of which are each available for families or individuals.

    Get Identity Guard | Read Our Identity Guard Review

  • OmniWatch: OmniWatch is one of the newer ID theft services available. It offers up to $2 million in identity theft coverage and access to all three credit bureaus with the Premium plan. OmniWatch is missing a few features, like financial activity alerts, but as the service continues to grow, it will likely add more monitoring features.

    Get OmniWatch | Read Our OmniWatch Review
4.7
Editorial Rating
Learn More
On IDShield's website
IDShield
  • Full identity protection features included on all plans
  • Comes with bonus VPN and password manager
  • Affordable pricing compared to other options
  • Limited customer support
Author Details
Andrew Strom Adams is a freelance writer focused on online privacy and digital security. He writes on various topics to help individuals protect themselves on the internet. Andrew has worked in legal marketing, technology, and startups. He has more than 12 years of experience in marketing and communications. He holds an M.B.A. from Westminster College and a B.A. in journalism from Oklahoma Baptist University. When he’s not writing, he’s playing with his two kids or watching reality TV.