All About Cookies is an independent, advertising-supported website. Some of the offers that appear on this site are from third-party advertisers from which All About Cookies receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear).
All About Cookies does not include all financial or credit offers that might be available to consumers nor do we include all companies or all available products. Information is accurate as of the publishing date and has not been provided or endorsed by the advertiser.
The All About Cookies editorial team strives to provide accurate, in-depth information and reviews to help you, our reader, make online privacy decisions with confidence. Here's what you can expect from us:
- All About Cookies makes money when you click the links on our site to some of the products and offers that we mention. These partnerships do not influence our opinions or recommendations. Read more about how we make money.
- Partners are not able to review or request changes to our content except for compliance reasons.
- We aim to make sure everything on our site is up-to-date and accurate as of the publishing date, but we cannot guarantee we haven't missed something. It's your responsibility to double-check all information before making any decision. If you spot something that looks wrong, please let us know.
Credit Karma is a free and user-friendly service for keeping up with your credit. You'll receive frequent updates on your Equifax and TransUnion credit reports and scores. There are lots of bonus features too, including money management and credit building tools.
To provide these free services, Credit Karma's dashboard is filled with offers for credit cards and loans. This could be off-putting for some, but still worthwhile to keep up with your credit.
In this Credit Karma review, we'll detail all the features that come with this free credit monitoring service and why we think it's one of the best credit monitoring services available.
- Free access to credit scores and credit reports
- Scores and reports are updated weekly
- Financial education and tools available through the Help and Resource Center
- Offers multiple money management features through third-party programs
- Doesn't offer all three credit bureaus, covering only TransUnion and Equifax
- Excessive credit card offers can be deceptive
Our experience
Cost
What does Credit Karma protect against?
Features
Is Credit Karma safe to use?
Customer service
Alternatives
FAQs
Bottom line: Is Credit Karma good?
At a glance
| Price | Free |
| Free plan | Yes |
| Financial account monitoring | No |
| FICO® Score | No |
| Credit score | Yes |
| Credit score update frequency | Daily |
| Credit report | Yes — TransUnion and Equifax |
| Credit report update frequency | Daily for TransUnion, weekly for Equifax |
| Credit lock | No |
| Credit analysis | Yes |
| Credit building | Yes |
| Extras | Identity monitoring, financial relief, checking account, and more |
| Details | Get Credit Karma |
How we test and rate credit monitoring services
To review credit monitoring services, we sign up for the service several days prior to our review. This allows the service time to begin populating our dashboard with credit monitoring information and send us real-time alerts. During this time, we also evaluate the service's ease of use, contact customer support, and play around with the extra features.
After spending some time with the service, we use our proprietary grading rubric which calculates a star rating based on cost, credit monitoring features, and other criteria.
To learn more about how we test, check out our full testing methodology here.
Our experience
Credit Karma is easy to set up and use. We tested the service using the web vault and mobile app on our iPhone.
To sign up, you’ll need to provide the following personal information:
- Your full name
- Home address
- Last four digits of your Social Security number (SSN)
- Date of birth
The main Today dashboard shows your TransUnion and Equifax credit scores, along with offers for credit cards or other financial products. Especially on the mobile app, these offers take up a significant amount of space.
Before you click on any links for a credit card or loan through Credit Karma, be aware that any notice of guaranteed approval or pre-approval for third-party credit products may not be accurate. Several customers noted that they wasted time applying for credit products that Credit Karma said they were pre-approved for, only to be rejected by the lender.
In fact, in January 2023, Credit Karma was ordered by the Federal Trade Commission (FTC) to pay a $3 million settlement fee and stop using deceptive pre-approved claims to entice consumers to apply for financial products.[1]
We like Credit Karma's casual language and abundance of guidance to help you learn more about how your credit works. However, the excessive offers and the FTC settlement have discouraged us from recommending it without warning.
Credit Karma prices and subscriptions
All of Credit Karma’s services are free, and the site makes money through the financial products it recommends from its partners.
If you accept one of the recommendations or sign up for an additional service like Credit Builder or Credit Karma Money Save through MVB Bank, the partner company may pay Credit Karma a commission.
| Credit Karma | |
| Price | Free |
| Credit score | Yes — TransUnion and Equifax |
| Credit score update frequency | Daily |
| Credit report | Yes — TransUnion and Equifax |
| Credit report update frequency | Daily for TransUnion, weekly for Equifax |
| Credit lock | |
| Credit analysis | |
| Credit building | |
| Details | View plan |
Credit Karma features
Along with your credit score, Credit Karma offers several features like the Credit Builder program and Credit Karma Money Save accounts. It also has an auto insurance partnership with Progressive and Allstate, called Karma Drive, where you may save money on your premium based on your mileage, when and how you drive, and your average speed.
Although these features are helpful, Credit Karma’s strength is its credit report and credit score features.
Credit monitoring
Credit Karma’s credit monitoring features can help you spot errors and suspicious activity on your credit report before it can cause too much damage.
You can turn monitoring on or off through the Settings tab on its website or the app. When credit monitoring notifications are turned on, you’ll receive email or push notifications on your phone when changes to your TransUnion or Equifax credit reports are found.
The credit monitoring alerts on Credit Karma can help you discover potential issues like:
- Changes to your credit report(s)
- Alerts for potential identity theft or data breaches
- Changes related to the accounts that appear on your credit report
- Alerts related to your transactions, cash flow, investments, and net worth
We didn't receive any credit monitoring notifications due to using a new account, but we toggled on all the alerts for future notifications.
Credit reports and scores
Credit Karma tracks your VantageScore and offers credit reports from TransUnion and Equifax. If you need to check your FICO score or your Experian credit report, you need to contact Experian directly. You should check your credit reports regularly because that's one of the easiest ways to determine if you're a victim of identity theft.
We navigated to the Credit tab and selected score details. Although our account is new, Credit Karma presented a bar graph to record how our credit score will change over time.
On Credit Karma, your TransUnion and Equifax scores are both updated daily. Your TransUnion credit report is checked for updates as often as daily, while your Equifax report is checked weekly.
Credit analysis
Credit Karma provides more than just your credit scores; it also breaks down the factors that affect your score. These include your payment history, credit card use, credit age, and more.
We liked that Credit Karma indicates how much each of these factors can impact your score. If you click through on a section, Credit Karma will provide specific details such as how many derogatory marks you have and how to address them.
Credit builder
If you navigate to the Money tab at the top, you'll find the Credit Builder feature. Credit Karma will help you raise your score by allowing you to connect a bank account and build a payment history.
You'll also be killing two birds with one stone by setting aside money for saving.
Money management tools
Another Credit Karma feature is its free-to-open checking account, known as Credit Karma Money Spend. It has no monthly fees, overdraft fees, or minimum balances. With this checking account, you can also receive paychecks and federal benefits early.
If you're in need of a savings account, you can sign up for the Credit Karma Money Save. This is an online savings account that can earn interest and automate your savings.
Finally, Credit Karma will help you develop a financial relief road map based on your financial situation.
Bonus features
Although Credit Karma isn't an identity theft protection product, it does provide data breach monitoring. After selecting Identity Monitoring from the Credit menu, we found a summary of our data breach history along with a button to view the details.
Is Credit Karma safe to use?
Credit Karma uses 128-bit encryption to store and protect the data you provide. Data transmission uses AES-256, an industry standard.
While two-factor authentication is available on Credit Karma, it's not automatically turned on for standard accounts. You can enable it in your Security & Privacy Settings either by visiting the website or the app.
Finally, the site will automatically log you off after a period of inactivity as another level of security.
According to Credit Karma's security practices page, Credit Karma does not "sell your personal information to or share it with unaffiliated third parties for their own advertising or marketing purposes." The privacy policy is more specific about the personal information from Credit Karma. Some of the data it collects includes:
- Personal information, including your name, address, email address, SSN, and phone number, which is used to verify your identity.
- Device information, such as your IP address, log information, error messages, device type, and other unique identifiers associated with your device.
- Location information through GPS or Wi-Fi, but only after you grant consent.
Under the Your choices section, we also found the following: "If you reside in California, Connecticut, Colorado, Montana, Oregon, Texas, Utah or Virginia, please refer to the relevant sections below under Region and state-specific terms for more information about opting out of tracking for targeted advertising purposes, or opting-out of sales and/or sharing."
If you decide to use Credit Karma, we recommend reviewing its privacy policy and opting out of any and all data sharing to keep your personal information private.
Credit Karma customer service
| Support type | Credit Karma |
| Email or live chat | |
| Phone | No (only available for Credit Karma Money Spend users) |
| Online guides or forums |
There isn’t a phone number to contact Credit Karma directly, but it has a customer service contact form and chat feature on its website. But it does have a Help Center that provides information to frequently asked questions and how-tos for accessing features like two-factor authentication and credit monitoring alerts.
Top alternatives
Credit Karma is a free way to view and monitor your credit score, but what if you need protection from other identity theft threats? We've compiled some of our favorite identity theft alternatives that still provide credit monitoring services for your review:
| Service | ![]() Aura |
![]() Norton LifeLock |
![]() OmniWatch |
| Star rating | |||
| Price | Starts at $9.00/mo | Starts at $7.50/mo | Starts at $7.99/mo |
| # of people covered | 1 - 5 adults, unlimited children | 1 - 2 adults, up to 5 children | 1 - 2 adults |
| Credit monitoring | * Alerts from all three bureaus * Monthly VantageScore update * Yearly credit report from all three bureaus |
* Alerts from all three bureaus * Monthly score update from all three bureaus * Daily credit report from all three bureaus |
* Alerts from all three bureaus * Monthly VantageScore update * Monthly VantageScore report update |
| Types of identity monitoring | Identity and SSN, account breach, home and auto title, criminal and court records | Identity and SSN, dark web, phone takeover, home title, social media | SSN, identity, dark web |
| ID theft insurance | Up to $1 million per adult | Up to $3 million | Up to $2 million |
| Details | Get Aura Read our Aura review |
Get LifeLock Read our LifeLock review |
Get OmniWatch Read our OmniWatch review |
FAQs
Is Credit Karma worth it?
Credit Karma is worth it if you want an easy way to track your credit score and review your credit report. As a free service that's updated weekly, it can help you monitor your credit report and credit score from the TransUnion and Equifax credit bureaus.
Is Credit Karma a reliable source?
Any information you see in Credit Karma has been reported to the TransUnion and Equifax credit bureaus and has not been modified. Credit Karma acts as an intermediary that displays the reported information but does not change what it receives from the credit bureaus.
Does Credit Karma hurt your credit score?
Signing up with Credit Karma does not hurt your credit score. It is considered a soft inquiry by the credit bureaus.
However, applying for a new credit card or loan through its recommendations may result in a hard pull on your credit, which can drop your score by a few points with each inquiry.
How do I contact Credit Karma?
You can contact Credit Karma through its online contact form or chat feature. Credit Karma does not have a direct customer service phone number or email address.
Bottom line: Is Credit Karma good?
Credit Karma might help you save money or find a credit card, but its true strength is providing easy access to credit reports and scores. If you're looking for an app or platform with more financial features, like budgeting, you may need to look elsewhere.
Additionally, while Credit Karma offers frequent credit updates, you’ll still need to access your Experian credit report and FICO credit score separately.
Protecting your identity from criminals who are looking for an easy target is one of many reasons to review your credit report and score regularly. Credit Karma is a good option for people who want to access their credit score and alerts frequently.
For a more comprehensive identity protection solution, you can review our list of top alternatives. You can also see how Credit Karma compares to other credit monitoring services:
[1] FTC Finalizes Order Requiring Credit Karma to Pay $3 Million and Halt Deceptive ‘Pre-Approved’ Claims


