All About Cookies is an independent, advertising-supported website. Some of the offers that appear on this site are from third-party advertisers from which All About Cookies receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear).
All About Cookies does not include all financial or credit offers that might be available to consumers nor do we include all companies or all available products. Information is accurate as of the publishing date and has not been provided or endorsed by the advertiser.
The All About Cookies editorial team strives to provide accurate, in-depth information and reviews to help you, our reader, make online privacy decisions with confidence. Here's what you can expect from us:
- All About Cookies makes money when you click the links on our site to some of the products and offers that we mention. These partnerships do not influence our opinions or recommendations. Read more about how we make money.
- Partners are not able to review or request changes to our content except for compliance reasons.
- We aim to make sure everything on our site is up-to-date and accurate as of the publishing date, but we cannot guarantee we haven't missed something. It's your responsibility to double-check all information before making any decision. If you spot something that looks wrong, please let us know.
As the newest addition to the Nord Security suite, NordProtect provides a largely pleasant experience despite missing some crucial features. Online shoppers or people who engage in ecommerce will find NordProtect’s insurance policies especially compelling, but anyone could benefit from this monitoring service.
We experienced a few hiccups, including one major caveat: we didn’t love the customer service. Otherwise, NordProtect is another user-friendly, reliable service from Nord, although the identity and credit monitoring features aren't as robust as those offered by other top-notch identity theft protection services.
Read below for our full NordProtect review to learn more about its offerings.
- Integrates with other Nord Security apps
- Offers cyberextortion protection and online fraud coverage
- User-friendly interface with easy notification toggles
- Harder to activate than competitors like Aura
- No plans for couples or families
Methodology
Our experience
Prices and plans
Features
Does NordProtect keep your data safe?
Compatibility
Customer support
Top alternatives
Bottom line: Is NordProtect good?
FAQs
At a glance
| Price | Starts at $0.99/mo |
| # of people covered | 1 person |
| Types of identity monitoring | SSN, email, phone numbers |
| Credit monitoring | Yes |
| Credit reports | Yes — TransUnion |
| Credit score | Yes |
| Identity theft insurance | Up to $1 million |
| Identity restoration services | Yes |
| Extras | Cyberextortion protection, online fraud coverage |
| 24/7 customer support | No |
| Details | Get NordProtect |
How we test and rate identity theft protection services
Our team has conducted hands-on testing on 10+ identity theft protection services using a consistent process. We sign up several days before formal testing begins, giving each service time to populate our dashboard with real monitoring data.
Then, we evaluate each product across six areas:
- Identity and credit monitoring (30%): We assess how comprehensive the service is, specifically checking for SSN monitoring, financial account monitoring, credit monitoring across all three bureaus, and more.
- Basics (20%): We review how many adults and children can be covered, as well as the maximum identity theft insurance value offered.
- Editor's score (20%): We evaluate the service's ease of use, security practices, the company's breach history, and anything else that's not addressed in the other categories.
- Value (15%): We compare the lowest and highest monthly plan prices against what's actually included at each tier. We also check if the service offers a free trial.
- Customer service (10%): We determine if there are several options available for human support.
- Extras (5%): We check whether the service includes additional tools we find valuable: dark web monitoring, social media monitoring, data breach alerts, and lost wallet protection.
We retest all identity theft protection services at least once a year. To learn more about how we test, read our full identity theft protection testing methodology here.
Star rating summary
Although NordProtect has a star rating of 4.1, we were pleased with our experience testing the service and its wide range of features.
NordProtect doesn't offer a free trial, hence the lower score in the value category. It also received a low score in the customer service category because there's no 24/7 phone support.
| Decision factor | Weight | Verdict |
| Our experience | 20% | 5.0 |
| Value | 25% | 3.33 |
| Features | 45% | 3.67 |
| Customer service | 10% | 3.0 |
Our experience
Signing up for NordProtect was easy, but once we were in the portal, we had a problem verifying our identity. We reached out to its customer support, but after six hours of waiting, we gave up and logged off for the day.
The next morning, we woke up to a middle-of-the-night email from support with unhelpful tips directing us to make sure we weren’t running a VPN or trying to activate on our phone rather than on our computer. Since we’d already tried all these things, we decided to use the Chrome browser instead of Safari. For whatever reason, that workaround resolved the issue.
Once we verified our identity, the credit monitoring section populated instantly. Using NordProtect on both Safari and Chrome browsers was pretty easy, except for verification. The actual functionality, however, was not an issue.
We began receiving alerts stating that our email was found on the dark web. But we had one strange alert for an account we’d never signed up for, and there was a phone number connected that we didn’t recognize. NordProtect helped us reach out to the site to get our information removed.
How to cancel NordProtect
NordProtect makes cancellation as easy as clicking a few buttons. All we had to do was go to Settings, scroll down, and click the Delete account button.
We received a notification warning us about canceling, but our account was gone once we clicked the Continue button. Deleting NordProtect was easier than setting it up.
NordProtect prices and plans
NordProtect provides identity theft protection for individuals between $0.99-$31.99/mo. You can also subscribe monthly, annually, or every two years. The two-year deal is much better and averages out to a third of what you’d pay if you chose the monthly option.
Below, we compare the four plan tiers and their price per subscription term.
| Plan | 1-month cost | 1-year cost | 2-year cost |
| Starter | $5.99/mo | $1.49/mo | $0.99/mo |
| Silver | $15.99/mo | $3.99/mo | $2.99/mo |
| Gold | $23.99/mo | $5.99/mo | $4.99/mo |
| Platinum | $31.99/mo | $7.99/mo | $6.99/mo |
Plan comparison
There are four NordProtect plans available: Starter, Silver, Gold, and Platinum:
- The Starter plan includes dark web monitoring and identity theft insurance up to $10,000.
- The Silver plan includes everything in the Starter plan, plus credit monitoring by TransUnion, and up to $1 million in identity theft insurance, including cyberextortion protection and online fraud coverage.
- The Gold plan includes everything in the Silver plan, plus cyber attack coverage, credit lock, and NordVPN.
- The Platinum plan includes everything in the Gold plan, plus malware breach alerts, more identity monitoring categories, and Incogni's data removal services.
If you’re part of a couple or want coverage for your children, there are no plans for multiple people. Aura and LifeLock are better alternatives for households with multiple people.
| Plan | Starter | Silver | Gold | Platinum |
| Who’s covered | 1 adult | 1 adult | 1 adult | 1 adult |
| SSN monitoring | ||||
| Financial account monitoring | ||||
| Credit monitoring | ||||
| Credit reports | Yes — TransUnion | Yes — TransUnion | Yes — TransUnion, Experian, Equifax | |
| Credit score | Yes — VantageScore | Yes — VantageScore | Yes — VantageScore | |
| Credit lock | ||||
| Identity theft insurance | Up to $10,000 | Up to $1 million | Up to $1 million | Up to $1 million |
| Identity restoration services | ||||
| Dark web monitoring | ||||
| Criminal records monitoring | ||||
| Short-term loan monitoring | ||||
| VPN | ||||
| Data removal services | ||||
| Learn more | View plan | View plan | View plan | View plan |
NordProtect features
NordProtect isn’t as robust as its competitors. The bulk of its protection features are focused on dark web scans and data breaches.
You’ll receive credit monitoring starting with the Silver plan and all three credit bureaus on the Platinum plan. The alerts you receive are detailed, and there are three types of financial compensation for scams and fraud.
NordProtect integrates with other Nord Security services like NordVPN and NordPass, which makes it easy to manage from one dashboard.
Identity monitoring
NordProtect doesn’t offer extensive identity protection the way other identity theft protection services do, but it does offer plenty of alerts regarding login credentials.
NordProtect has added additional monitoring, but these are exclusive to the Platinum tier. With financial account monitoring, you can keep track of your bank, credit card, and investment accounts for suspicious transactions. You'll also receive alerts if payday loans or cash advances are opened in your name.
One alert we got was concerning because we’d never signed up for a site called Cetrix Supplies, but our LinkedIn profile was attached to the account. There was a phone number listed that we didn’t recognize (we redacted the last four numbers for privacy), so that made us extra suspicious.
NordProtect helped us reach out to the company to get the issue resolved.
Credit monitoring
NordProtect now offers three-bureau monitoring on the Platinum plan. We liked that there was a list of specific items contributing to our credit score to better see what we could do to improve.
Credit reports and credit scores
With NordProtect, you’ll receive your three-bureau credit reports annually. Your credit dashboard also displays monthly updates of your VantageScore 3.0 from TransUnion.
Different lenders and creditors will pull and report to all three major credit bureaus — TransUnion, Equifax, and Experian — and keeping an eye on at least one of the bureaus can help you catch fraud early.
Identity restoration services
While regular customer support is painfully slow and has few options, the identity restoration service has several contact options. You can fill out a form for one of the individual assets or call a support number to file a claim for identity losses. This was, by far, the more robust option when it came to getting assistance.
Bonus features
The bonus features aren’t exactly traditional, but we appreciate the extra financial support for things like online scams and purchases. NordProtect’s four different types of identity theft insurance aren’t something that competitors usually offer.
In addition to traditional identity theft insurance up to $1 million, NordProtect’s cyberextortion protection covers you for up to $50,000 if you're the victim of phishing or another form of extortion. The online fraud coverage can reimburse you if that too-good-to-be-true Instagram ad turns out to be a complete hoax.
And on the Gold and Platinum tiers, you'll receive cyberattack coverage for up to $10,000. You don’t find these protections often in ID theft protection services, so we were pleasantly surprised.
NordProtect now includes other security products in its higher tiers, like NordVPN and Incogni.
Does NordProtect keep your data safe?
NordProtect does include language in its privacy policy that it may share your information with marketing partners for marketing services. It didn’t seem to offer much data to third parties, so your information is as safe as it would be with other Nord Security products.
While we couldn’t find any definitive information on the encryption used by NordProtect, we could enable multi-factor authentication. There were various ways to authenticate, but we chose Google Authenticator, which synced seamlessly.
NordProtect compatibility
| Compatibility | |
| Android | |
| iOS | |
| Desktop apps | |
| Browser extensions |
NordProtect is compatible with all the same operating systems as other Nord products. We accessed it easily using Safari for macOS browser.
It was also available within the NordVPN app for iOS and Android. The operating system apps are rated 4.6 for Android and 4.7 for iOS, so users are consistently pleased with the performance.
NordProtect customer support
| Support type | NordProtect |
| Email or live chat | |
| Phone | Yes — 1-833-439-5214 |
| Online guides or forums |
We can’t stress enough how disappointed we were in NordProtect’s customer support. We couldn't verify our information for credit monitoring, and after six hours, we still hadn’t received a response to our request for help. We ended up deleting our account and trying again just to see if we could verify ourselves in a different way.
Even though this was not the best experience overall, we don’t expect regular users to have the same sign-up issues as long as you use a personal (and not business) email address.
Support replied to us in the middle of the night, so when we saw the email in the morning, we were excited to get help. The responses were very unhelpful, asking if we had a VPN active when trying to verify.
Eventually, we tried verifying on a Chrome browser rather than Safari and were able to complete the setup. We had to notify support that they may have a bug.
Browser behavior can vary depending on antivirus and firewall configurations, so all NordProtect users may not encounter the same browser issue.
NordProtect user reviews
- Apple App Store rating: 4.7/5
- Google Play Store rating: 4.6/5
- Trustpilot rating: 3.8/5
We checked NordVPN's app store ratings to gauge user sentiment toward NordProtect. It doesn't have an app of its own; it's bundled into the VPN service.
NordVPN is well-reviewed on both mobile app stores. On the Apple App Store, most of the featured reviews are four to five stars, calling out its combination of efficiency and security. However, reviewers are displeased by the most recent update, which has made the app slow. On the Google Play Store, reviewers discuss that the app is fast and works well.
NordProtect does have its own page on Trustpilot, but only has five reviews at this time. The positive reviews mention that the service is straightforward and provides peace of mind.
Top alternatives
If you need different features like home title protection, or crime alerts, you’ll want to consider one of the other services we’ve reviewed. We’ve tested them all, and many come with features to help prevent identity theft.
NordProtect has unique features, but for a more robust service, check out one of the top choices below.
| Service | ![]() OmniWatch |
![]() Aura |
![]() LifeLock |
| Best for | Best for scam protection | Best overall identity theft protection | Best for online identity monitoring |
| Price | Starts at $7.99/mo | Starts at $9.00/mo | Starts at $10.42/mo |
| # of people covered | 1 - 2 adults | 1 - 5 adults, unlimited children | 1 - 2 adults, up to 10 children |
| Types of identity monitoring | SSN, identity, dark web | Identity and SSN, account breach, home and auto title, criminal and court records | Identity and SSN, dark web, phone takeover, home title, social media |
| ID theft insurance | Up to $2 million | Up to $1 million per adult | Up to $1.05 million through $3 million, depending on plan |
| Credit monitoring | |||
| Identity restoration services | Yes, including U.S.-based scam resolution specialists and 24/7 dedicated identity restoration agents | Yes, including white glove fraud resolution, a custom recovery plan, and 24/7 access to U.S.-based fraud resolution specialists | Yes, including access to U.S.-based personal restoration specialists |
| Details | Get OmniWatch | Get Aura | Get LifeLock |
Bottom line: Is NordProtect good?
Yes, NordProtect is a good credit monitoring tool that’s especially useful if you’re into ecommerce, online shopping, or just want extra transaction protection online. We hope it adds plans with family coverage for couples and children in the future, as it's limited to individuals only at this time.
If you’re looking to protect your partner or family or want more built-in security features, then you may benefit from checking out some of the best ID theft protection services we’ve tested. There’s an identity theft protection service that’s right for you. Don’t wait until you’ve become a victim to get protection.
FAQs
Is NordProtect worth it?
Depending on your needs, NordProtect might be worth it. We think people who engage in ecommerce would benefit from NordProtect’s extra financial protections.
But if you’re an individual looking for affordable, basic protection, then we’d recommend OmniWatch instead. And for ID theft coverage that protects your entire family, LifeLock is a better choice.
Is Nord Security the same as NordVPN?
Nord Security is the parent company of NordVPN, NordPass, NordLocker, NordProtect, and more. If you want to purchase one or all of these services, you can easily manage them from one dashboard.
We’ve tested over 50 VPNs, and NordVPN is easily our top-rated VPN provider.
What is the best identity theft protection?
We think Aura is the best identity theft protection service available. It has plans for individuals, couples, and families that automatically include bundled security software like real-time antivirus protection, a password manager, data removal services, parental controls, and more.
As a full protection suite, it also offers robust monitoring, covering identity, credit, and financial accounts, which is an important part of keeping your identity and assets safe.


