Zoho Vault Review 2025: Is It Worth the Money?

We found Zoho Vault to be a good password manager for storing and autofilling your credentials, but we wish it had a stronger collection of features. There's no digital legacy for personal plans and no password sharing with free plans. However, it's among the most consistently affordable password managers and offers lots of compatibility for all your devices and browsers.   

Let’s review this password manager to determine if it's right for your personal use.

At a glance

Price	Free–$1.00/mo
Free version	Yes
Number of users	1
Compatibility	Android, iOS
Browser extensions	Chrome, Firefox, Safari, Edge, Vivaldi, Brave, Opera, Ulaa
Import/export tool	Yes
Password sharing	Yes
Encryption	AES-256
Password generator	Yes
Password strength report	Yes
Autofill	Yes
Digital legacy	No
Cloud storage	Yes — 2 MB
Learn more	Get Zoho Vault

We last tested Zoho Vault on December 3, 2024.

Our Zoho Vault experience

We signed up for a Zoho Vault account and primarily used the web vault. We also added the extension to Chrome to test its autofill capabilities. 

Zoho Vault is easy to navigate, providing a tutorial once our account was created and a page tour on every tab. If you ever need a refresher, you can select the arrow in the bottom-right corner for a page tour. 

We like to open site login pages and account creation pages to see how well the autofill works. After navigating to Netflix, Zoho Vault popped up to fill in our information and it also provided the option to generate a new password. 

One shortcoming we found is that it doesn’t seem the digital legacy is accessible for personal users, but it's available for business use. In case of emergency, your loved ones would need a way of access your critical accounts. Zoho Vault should create a secure option to share this data if needed. 

How much does Zoho Vault cost?

For personal plans, Zoho Vault costs between Free–$1.00/mo. There's the Free Forever plan, which allows you to store unlimited passwords, notes, and storage on all your devices. You'll get standard features like autofill, a password generator, a security dashboard, and offline access. 

For more features, the Standard plan costs $0.90/user/mo (billed annually) or $1.00/mo. You'll also get secure password sharing with team members, one-time sharing with third parties, password expiration alerts, cloud backup, and priority technical support. 

Compared to other password managers, we think Zoho Vault is fair and gives you a lot for your money. It costs less than some password managers we’ve reviewed.

Plan	Free Forever	Standard
Price	Free	$0.90/user/mo (billed annually)
Number of users	1	1
Password vault
Password generator
Password sharing
Two-factor authentication
Data breach alerts
Digital legacy
Secure notes and files
Password admin tools
Cloud backup
Details	View Plan	View Plan

Zoho Vault features

One of the best features Zoho Vault offers is the storage of unlimited passwords and notes. If you’re like us, you have what seems to be an endless array of passwords to remember. You may also have notes for various accounts to remind you what they’re used for and notes for general activities. Having the secure space to do all this is appealing.

The Zoho Vault password manager secures your credentials with two-factor authentication (2FA), and you get a password generator to make it easier for you to figure out new secure passwords.

Importing and exporting passwords

Zoho Vault allows you to import passwords from text files, browsers, and other password managers. It has an extensive list of options you can choose from:

We selected the Roboform option and uploaded our CSV file. All of our records had the usernames and passwords imported in the correct fields.  

You can import and export passwords by going to Settings then selecting the Import Passwords or Export Passwords tab. 

Password sharing

You can set up a password as personal, which means it can never be shared with someone else. Otherwise, if you want to share passwords the process is fairly straightforward. There’s a section for sharing passwords where you can even share them in bulk. 

You can also set privileges for others on your account and allow them to only view, modify, or manage those passwords. 

Password generator

The password generator feature is easy to use. Once you enter the name of the account and your username, you can select Generate Password. The password generator also appeared for us when we navigated to Etsy's account creation page. 

After that, you can customize the password length, whether you want mixed upper and lower cases, numbers, or one special characters. We've tested other password that allow for more customization like longer passwords or several special characters, so we found Zoho Vault's to be just okay. 

There is a Password Policy section, which you can find in your Settings. Here, you can use Zoho's password policies or create a custom password policy. So customization for your password generator is available, it just requires more work than most password managers. 

Password strength report

On your main dashboard, Zoho will calculate which passwords you’ve entered are weak, reused, oold and more. It even drills down to let you know the passwords you’ve accessed during the last 30 days.

We intentionally entered a weak passwords to see if the assessment score would reflect that in the final calculation. Zoho immediately let us know that the password was compromised and flagged it as weak. We're not sure why it received a 48% under security score, but we're glad it recognized the password was weak. 

Digital legacy

We tested the Standard Zoho Vault plan and found no way to set up digital legacy access in case of emergencies. However, that the Professional plan comes with a special admin account for emergency access.

This may do the trick if you need to grant family members access to your passwords, but we'd like to see this as a feature for personal and professional plans. 

Bonus features

Zoho comes with an audit section where you can see the accounts you’ve accessed, the location where you accessed them from, and the date and time you used them. This could be useful for learning if any of your passwords have been compromised. 

In the settings menu, you can also personalize the features. For instance, you can choose to show your favorite passwords by default, allow the master password to be pasted, and set an amount of time before the app locks after inactivity. You can also back up your data and determine how frequently you want that done.

Zoho Vault privacy policy

According to Zoho’s website, all passwords and sensitive data stored in the vault remain private. Further, data is viewable only by the person who created or shared it. The data is encrypted and decrypted in the browser you use to store your master password and the data stored in Zoho’s servers is encrypted as well. Even if you request it, Zoho Vault cannot access your data.

The technique used to keep your privacy secure is called host-proof hosting, and it’s centered around the idea that you can access your data only with a master password. The host server can only retrieve encrypted data that’s forwarded by the browser and cannot access sensitive data in plain form.

When using any password manager, it’s crucial that you know your information is always safe and secure from unauthorized access.

Zoho Vault third-party audits

In Zoho’s literature, it shows that third-party modules and code libraries are used and tested rigorously internally before deployment. According to the security specifications, the network is also screened with certified intrusion detection and prevention systems to protect data.

There’s a list of certifications from third-party regulatory bodies that have given their stamp of approval in the form of security and privacy certifications. It’s important to note that there was no scoring on these, so we aren’t sure if Zoho passed with flying colors or barely passed at all. The data isn’t clear. The latest information shows that penetration testing by third-party experts was performed in May 2021.

Is Zoho Vault safe to use?

Zoho Vault has never been breached. Interestingly, The HIPAA Journal reported that Zoho Vault should be considered by businesses that are required to comply with the HIPAA Security Rule.^[1]

Since Zoho Vault has zero-knowledge architecture, you’re the sole owner of your passwords. This means that when you add a password, it’s visible only to you and no one else — unless you decide to share it.

Additionally, the use of 2FA and MFA features makes it even more secure. When you use a secure password for your master password and have the other measures mentioned in place, Zoho Vault is a safe password manager.

Two-factor authentication

Zoho Vault allows 2FA for better account security. Users can choose a second required login factor, including a text message, voice call, a time-based one-time password, Google Authenticator, and more.

Zoho Vault also has a native authenticator app called OneAuth if you want to use it. It’s not exactly how passwordless authentication works, but it does make storing your passwords more secure.

You don’t have to implement two-factor authentication if you don’t want to use it. It’s up to your discretion, but we advise turning it on to boost online account security.

Zoho Vault compatibility

If you choose Zoho Vault, you probably won’t have any trouble finding a mobile device or browser that’s compatible. Zoho Vault has browser extensions and mobile apps for the following:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge
• Vivaldi
• Brave
• iOS
• Android

You can also download the Zoho Vault command line interface (CLI) if you want to use it on macOS, Windows, or Linux.

Zoho Vault customer support

Zoho Vault has several support methods so you can communicate with a customer support agent, other Zoho Vault users, or read guides on your own. 

To communicate with someone on the Zoho Vault team, you can submit a form to request help and if you’d prefer to use email, you can send screenshots to support@zohovault.com. There are also global phone numbers you can call for 24-hour assistance, five days a week.

Top alternatives

If this password manager doesn’t check the boxes for you, there are some good alternatives. You’ll find plenty of features with competitive pricing in the following apps:

Zoho Vault FAQs

Bottom line: Is Zoho Vault a good password manager?

All things considered, Zoho Vault is a good password manager but it seems better suited for business accounts. We have seen better password managers that offer more support and additional features like digital legacy, and the hiccup we had with the automatic login gave us some concerns.

We did like the password assessment report that gave us a good illustration of overall password strength. The password generator was also easy to use and pretty customizable.

We found Zoho Vault to be user friendly, and it comes at a fair price if you want the paid version. The Forever Free plan also packs in plenty without shelling out a dime. The security you get, along with two-factor authentication and browser compatibility, make this a good option for those wanting a reliable password manager. It may not be perfect, but it’s still a reasonable choice for keeping all your passwords secure.