mSecure Review 2024: It's Affordable but Is It Worth the Purchase?

While mSecure provides a secure vault for your passwords, it falls flat as a comprehensive password manager. Autofill is available for every device but Windows, import is only available via CSV, and there's no emergency access (though it seems to be in the works).

We did like that you can organize your vault with tags and you can adjust the templates for all items you could add to your vault. But for a similar price point, many of the best password managers provide these features and more. 

Learn more about our experience testing mSecure so you can decide if it's right for you. 

At a glance

Price	$1.66–$5.99/mo
Free version	No
Number of users	1 to 5
Compatibility	Windows, macOS, Android, iOS
Browser extensions	Chrome, Firefox
Import/export tool	Yes
Password sharing	Yes
Encryption	AES-256
Password generator	Yes
Password strength report	Yes
Autofill	Yes
Digital legacy	No
Cloud storage	No
Learn more	Get mSecure

We last tested mSecure on November 14, 2024.

Our experience

We downloaded the mSecure desktop app on our Windows laptop. We also added the Google Chrome extension but quickly learned it doesn't work at all — mSecure is still in the process of adding autofill capabilities for Windows. 

We're not sure why the mSecure extension is even available in the Chrome Web Store, but its ratings are incredibly low and the all the users mention that it doesn't work. 

After we downloaded the app, mSecure immediately prompted us to set up automatic syncing and automatic backups to our device. We appreciated this so we could keep our passwords updated across devices and have a backup if several changes have been made to our information.  

After navigating to the settings, we found the import and export options under the Backups tab. mSecure only allows for importing with a CSV file, so we uploaded our Roboform CSV file to the app.

None of the fields filled out correctly. The website became a tag, our email address was listed in the notes, all the text fields were empty. mSecure didn't provide us an import preview either so we could make adjustments. 

mSecure also provides a list of templates to save our information. This includes insurance info, passports, reward programs, and more. From the settings app, you can even update the template fields to what would work best for you. 

Overall, our mSecure experience left a lot to be desired. Hopefully the next update, which includes autofill for Windows and emergency access, will provide some much needed improvements. 

How much does mSecure cost?

mSecure offers three primary plans that range from $1.66–$5.99/mo. You can pay annually for a discounted rate or pay month-to-month. 

The mSecure Essentials plan comes with the basics, including a security center to evaluate password strength, syncing, and biometrics to secure your account.

The mSecure Premium plan also includes two-factor authentication, cross-account sharing, tags for organization, and other features for organization. 

Finally, the mSecure Family plan has a multi-user license for five members and the ability to share data with your family and other mSecure users.  

Plan	Essentials	Premium	Family
Annual price	$1.66/mo (billed annually)	$2.49/mo (billed annually)	$4.99/mo (billed annually)
Monthly price	$1.99/mo	$2.99/mo	$5.99/mo
Number of users	1	1	Up to 5
Password vault
Autofill
Password generator
Two-factor authentication
Password sharing
Details	View Plan	View Plan	View Plan

mSecure costs less than much of the competition, but, in our opinion, it’s an average password-manager that just isn’t worth the price. It has a good password generator, password sharing, and solid security measures, it lacks extensive import options, emergency access, and other must-haves. 

The lack of compatibility with Windows and Androids may be a turn-off for some users as well, whose experience may be slighted by a lackluster interface. mSecure does offer a free 30-day trial for any plan, but it’s disappointing there isn’t a free version available for users.

mSecure features

mSecure touts basic password manager features like a password generator and a security center to keep track of your weak passwords. However, password sharing is limited to the Premium plans and some features are still in development. 

Importing and exporting passwords

mSecure allows you to import passwords via CSV but there are no other options like specific password managers or browsers. You can find this, along with the ability to export, by visiting Settings > Backup.

mSecure imported our CSV file completely incorrectly and provided no preview of what the fields would turn out like. You may be better off manually importing your credentials if you choose to go with this password manager, but it could be a lot of work depending on the size of your vault. 

Password sharing

Password sharing is a new feature for mSecure. With older versions of mSecure, you had to share login information to access shared passwords. 

This is problematic because sharing credentials with anyone is always a risk. Still, if you’re sharing your login information and password, the other person can access your entire profile and all the sensitive information therein. 

However, now there are shared spaces called Vaults make it easy to share passwords with other mSecure users. You can select and share records securely while maintaining separate accounts.

Unfortunately, this feature is unavailable for mSecure Essentials, so you'll need at least Premium plan. You also won't be able to share passwords securely with anyone who doesn't have mSecure. 

Password generator

mSecure’s enhanced password generator keeps your accounts secure by creating or updating account passwords. Whenever you see a dice icon, click it and the password generator settings will appear. 

We liked that mSecure allows you to create a passphrase (select the words tab) and specify which symbols you'd like to add to your password (if at all). Lots of customization options are key to creating a strong password.

Autofill

Since we downloaded the Windows app, we were unable to test mSecure's autofill feature. During our initial testing, we found it easy to use. 

Records stored in your mSecure account that include a URL, username, and password will be available for password autofill. While mSecure stores other personal information, like credit card numbers, frequent flier numbers, and addresses, these aren’t available in an autofill function.

The autofill function is only available for macOS, Android, and iOS at this time. 

Password strength report

A strong password is one of the easiest ways to maintain online security, but how do you know if your passwords are strong enough to outsmart hackers? mSecure’s Security Center gives users a snapshot of their password strength and identifies weak, old, and duplicate passwords. 

mSecure judges the strength of your password against 30,000 common names, words, keyword patterns, and dates.This report isn’t as extensive as other password managers’, but it’s enough to get you started.

We tested it by adding "easy123" as the password to a test login in our vault. mSecure flagged the password and presented us with the edit button to update it.

Duplicate passwords are one of the easiest ways to compromise your information. mSecure’s Security Center makes it easy for you to see which passwords have been duplicated and offers a quick way to change those passwords to more complex, secure passwords.

Additionally, mSecure offers insight into passwords, deeming a password old if it’s over three months, six months, or nine months old. 

Digital legacy

Unless you want family members rifling through papers searching for passwords, a password manager with a digital legacy option is worth investing in. 

Our original review found that mSecure plans to add emergency access in future updates. A year later, mSecure still has emergency access listed as an upcoming feature.

In the meantime, you could share your encrypted account key with any trusted loved ones in case they need to access your account.

mSecure privacy policy

mSecure has a transparent privacy policy with several points of confidence-boosting security measures. Not only does mSecure offer end-to-end encryption, but it also boasts a zero-knowledge architecture, meaning the user is the only person who has access to the master password associated with the account.

Additionally, mSecure uses the industry-standard AES-256 encryption to increase security, protecting your data at every juncture. Your account not only has an account password that only you know, but it also has an account key, a randomly generated 46-character key that only you can access. Finally, all communication is handled with TLS/SSL encryption.

mSecure third-party audits

Third-party audits are important for password managers because they provide users transparency and highlight areas of vulnerability. 

It doesn’t appear that mSecure has participated in a third-party audit or published any results from an audit. Around late 2024, the support team mentioned that getting an independent auditor is on their radar but there are no plans to have it done before their next update to mSecure 6.2.

Is mSecure safe to use?

mSecure has made recent updates, including increased AES 256-bit encryption, the introduction of two-factor authentication, and zero-knowledge passwords, which make this password manager safe to use. At the time of publication, this password manager hasn’t been hacked or involved in a data breach.

Two-factor authentication

Any password manager worth its salt offers two-factor authentication (2FA). Thankfully, mSecure added it in a recent update. In the settings, there are options to authenticate via email, authenticator apps, and text messages.

While clicking through the settings, we noticed that 2FA isn’t automatically enabled. You must manually enable 2FA by going to Settings > Security. From there, mSecure requires you to enter a one-time code when logging in to ensure you’re an authorized user of that account. You’ll then receive your secure code via email, authenticator app, or text.

mSecure compatibility

The minimum system required for mSecure are:

• iOS 12.4
• Mac 10.13 (High Sierra)
• Watch OS 5.3
• Android 5
• Windows 10, version 1803, build 17134

mSecure customer service

mSecure’s website leaves a lot to be desired regarding customer service. The only way to contact mSecure is through submitting an email ticket. 

We submitted a ticket asking about mSecure's autofill capabilities. mSecure sent an automatic response bank stating that it does everything it can to answer new tickets within 24 hours of receiving them, so it seems like there's no guarantee we'd receive a response in 24 hours. 

mSecure does, however, offer a knowledge base, forums for communicating with other mSecure users, and a FAQ section to help users find answers to their questions. It also offers an onboarding section with information about setting up your mSecure account. 

While this sort of DIY scavenger hunt for answers appeals to some, we prefer a more robust customer service experience with live chat, social media channels, or a phone number for quick support.

Top alternatives

mSecure works for users who want a cheap enough password manager that handles the basics without extra frills. But if you're not sold on mSecure, we have a few other favorite password managers to recommend. These plans offer better features and prices — some are even free.

mSecure FAQs

Bottom line: Is mSecure good?

mSecure gets the job done, but it wouldn’t be our first pick for a password manager. Yes, it stores passwords and personal, sensitive information. Yes, the information is encrypted and highly secure. But the password manager also lacks some of the features offered by its similarly-priced competitors, like emergency access and versatile import abilities.

Password managers are a critical step to online security. Review our list of the best password managers for our strongest recommendations.