/images/2024/02/26/idresolve_stacked_cmyk.png)
Includes extras like cash advance
Offers personalized scam assistance
All About Cookies is an independent, advertising-supported website. Some of the offers that appear on this site are from third-party advertisers from which All About Cookies receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear).
All About Cookies does not include all financial or credit offers that might be available to consumers nor do we include all companies or all available products. Information is accurate as of the publishing date and has not been provided or endorsed by the advertiser.
The All About Cookies editorial team strives to provide accurate, in-depth information and reviews to help you, our reader, make online privacy decisions with confidence. Here's what you can expect from us:
ID Resolve is an identity protection service that does some things right, but we had a major issue trying to get our credit monitoring active. After speaking with customer service, we still had no luck. The other features offered, like email and identity monitoring, worked well for us. Since credit monitoring is a huge part of identity theft protection services, the inability to access that feature means we would likely not use this service.
But you may have a different experience. If the features and functionality listed below meet all of your requirements, ID Resolve could work for you. If they don’t, we’ve given you great ID theft protection alternatives and some helpful guides to find the best solution.
| Price | $8.25-$9.92/mo |
| Identity theft insurance | Up to $1 million |
| Credit monitoring | Yes |
| Credit reports | Yes |
| Credit score | Yes |
| Identity recovery | Yes |
| Dark web alerts | No |
| Social media account alerts | No |
| Details | Get ID Resolve |
ID Resolve is definitely a plan for adults who are single or in a relationship but don’t have or don’t want to cover kids. Also, because ID Resolve lacks features like dark web alerts and social media monitoring, we wouldn’t suggest it for a vlogger or influencer who has a lot of their identity online. It’s more for people who want a variety of protection, as well as situational backup, and who aren’t interested in navigating ID theft losses alone.
The $500 emergency cash advance could help you out if you find your credit card hacked and you have no immediate access to your bank. That’s a unique feature we haven’t seen with other ID theft protection companies, and we wish more competitors included it.
Since so many other ID theft protection services become pricey quickly, we appreciate that ID Resolve falls into a moderate price range. Even the most expensive tier, ID Resolve 360 for Individual + Spouse, is realistically priced at $18.25/mo.
ID Resolve 360 helps you prevent identity theft as well as provides you with resources to check for scams. We were impressed with the ScamAssist® feature, where you get personalized assistance in identifying a variety of scams on your phone, texts, social media accounts, email, and more. We’re constantly helping our older relatives increase their scam awareness, and this would be an amazing resource where they could check every time they’re concerned they may be getting scammed.
All the areas ID Resolves protects:
ID Resolve offers two different protection options (Individual or Individual + Spouse) at two different levels (ID Resolve and ID Resolve 360). So there are technically four plans you could purchase. Each plan offers a different price point that’s reasonable, with ID Resolve 360 for Individual + Spouse maxing out at $18.25/mo.
The extra features you get with ID Resolve 360, including an email health checker and opt-out services for pre-approvals, aren’t something you see with every ID protection service. The email health checker lets you know if your email address was compromised in a recent data breach. It’s because of these unique extras that we would choose this plan if ID Resolve were the service we were using. It’s definitely worth the few dollars extra for those useful additions.
| Plan | ID Resolve Individual | ID Resolve Individual + Spouse |
| Price per month | $8.25/mo | $9.92/mo |
| Price per year | $99/yr | $119/yr |
| Who’s covered | 1 adult | 2 adults |
| Identity theft insurance | Up to $1 million | Up to $1 million |
| Credit monitoring | ||
| Financial activity alerts | ||
| Credit reports | Yes — Equifax, Experian, TransUnion | Yes — Equifax, Experian, TransUnion |
| Credit score | ||
| FICO score | ||
| Credit lock and freeze | ||
| Identity recovery | ||
| Dark web alerts | ||
| Social media account alerts | ||
| Social Security number monitoring | ||
| Home title monitoring | ||
| USPS address change alerts | ||
| Details | View Plan | View Plan |
ID Resolve offers standard features like credit and financial account monitoring as well as fraud alerts. It also has some unique features like an email health checker and scam assist. It even offers cash advances if you suffer an identity theft while abroad and find yourself locked out of your credit or debit cards.
The credit monitoring feature is supposed to watch anything related to your Social Security number. That means if there are any data breaches and your Social Security number is up for sale on the dark web, monitoring services can alert you right away. ID Resolve is supposed to provide alerts by having you enter your information and then verify your SSN. Since we were unable to get this feature to work for us, we can only relay the information provided on ID Resolve’s website.
/images/2024/02/26/id_resolve-review_activating_credit_services_error_01.jpg)
Identity theft protection services monitor monthly credit reports from the three major credit bureaus — Equifax, Experian, and TransUnion — to provide you with up-to-date credit reporting.
Your credit score is used to determine if you can get a loan for new things like a car or a home, but it also determines how much you pay for those items. A lower credit score means you’ll be paying higher interest rates for purchases. It could also stop you from being able to purchase a home or rent an apartment. Keeping an eye on your credit will help you understand your buying potential and if you’ll be accepted or rejected for that purchase. In tandem, credit bureau monitoring can help you prevent identity theft.
ID Resolve identity protection monitoring dashboard /images/2024/02/26/id_resolve-review_monitoring_items_dashboard_02.jpg)
ID Resolve’s identity monitoring dashboard covers a variety of different accounts and services. The categories include Essentials, Financial Well-Being, Identity, Cards and Documents, and Insurance Documents. Within these categories, you have everything from medical insurance monitoring to scanning your IP address for fraud. If ID Resolve does come across something of concern, its alerts center will let you know when it happened and where.
/images/2024/02/26/id_resolve-review_identity_protection_dashboard_alerts_03.jpg)
/images/2024/02/26/id_resolve-review_alert_details-04.jpg)
If you do become the victim of identity theft, ID Resolve says it will work with you and other agencies to make sure your name is restored. While there’s no dedicated section in the dashboard for these services, you can reach out to customer support for assistance. We suggest going to the help section and calling the number listed to make sure you’re getting the fastest service possible.
We have reviewed a lot of identity theft protection products, and this one threw us at the start. Normally there’s a grace period where the service collects data about you from around the internet, but ID Resolve actually wouldn’t even let us activate our account for the first 48 hours. That was definitely a different experience. Once we were in our account, we were completely unable to set up credit monitoring. We actually tried so many times to activate this feature that, eventually, the service told us we were no longer allowed to try.
/images/2024/02/26/id_resolve-review_activate_credit_services_max_attempt_error_05.jpg)
Otherwise, all of the other features we tried worked quite well. The email scanners picked up a variety of issues with our email address. The identity monitoring features within that dashboard were easy to use. We played around with everything, but the ScamAssist® was one of the features that impressed us the most. It allowed us to choose the category of the potential scam, asked us a few questions, and then encouraged us to contact support to check if we were experiencing a scam.
/images/2024/02/26/id_resolve-review_scam_check_list_06.jpg)
There was a decent amount of setup to do by entering all our personal information, like our social media handles and our gamer tags. We appreciated those additional features within the identity monitoring dashboard as they aren’t always offered.
/images/2024/02/26/id_resolve-review_identity_cards_and_documents_dashboard_07.jpg)
In tandem, credit bureau monitoring and monthly credit score tracking can help you prevent identity theft.
/images/2024/02/26/id_resolve-review_identity_monitoring_and_financial_wellness_dashboard_08.jpg)
Unfortunately, one of the features that isn’t offered is child identity theft protection. Although ID Resolve doesn’t monitor a child’s credit, it will send you in the right direction to put alerts or freezes on a child’s credit through the three major credit bureaus.
/images/2024/02/26/id_resolve-review_child_fraud_alerts_09.jpg)
Overall, we were pleased with ID Resolve’s offerings but still found setting up credit monitoring to be cumbersome.
ID Resolve’s privacy policy was standard and in accessible language. We didn’t see any mention of ID Resolve sharing our personally identifiable information with third parties for the purposes of marketing or “advancing interests,” which is something you may see in some privacy policies. Overall, this is a solid privacy policy.
ID Resolve does use two-factor authentication (2FA) for adding and deleting data, as well as for the initial login and a few other features. We found it easy to use but would have preferred the 2FA every time we logged in, considering how much private data is contained within our dashboard.
ID Resolve worked on our Mac and PC, but we didn’t see an app in the Apple Store or Google Play store. This is a little disappointing. While we were able to log in via our Safari browser on our iPhone, functionality is always a little better through a secured app.
We did need to reach out to customer support because we weren’t able to set up the credit monitoring feature. We decided to call and found the menu didn’t actually cover our issue. We had to press a lot of options to get through to the hold line.
After several minutes we were given the same message that every call center gives — that ID Resolve was experiencing high call volumes. After 7 minutes on hold, we were sent to a live agent who then placed us back on hold to check our account. The support guide tried resetting our ability to sign up for credit monitoring, but it didn’t work. He then told us maybe we should try hardwiring our computer into our router, which wasn’t really doable on a MacBook without specialized cables and converters. Overall, we found phone support to be completely unhelpful.
/images/2024/02/26/id_resolve-review_customer_support_contact_10.jpg)
ID Resolve might not have all the features and functions you’re looking for in an identity theft protection solution, so we’ve given you a few more of our favorites to check out. We think the best identity theft protection includes a variety of features for everyone. Whether you’re looking to protect yourself or your entire brood, there’s a product that will likely check your boxes.
ID Resolve is a useful service with a few hiccups. We didn’t love that we couldn’t access the service immediately and had to wait 48 hours to log in. We also really disliked the customer service options. Our choices consisted of waiting for an email or spending time navigating an automated menu and then being kept on hold. Other than that, we found the service to be useful and included interesting features like monitoring our gamer tags.
Identity theft protection services typically do not offer a no-money upfront free trial, but you can take advantage of money-back guarantees to test drive an identity protection plan risk-free. Many identity theft protection companies offer a 60-day money-back guarantee for members who purchase an annual subscription. Unfortunately, there is no indication of a money-back guarantee offer on the ID Resolve website.
ID Resolve is an identity theft protection program. It monitors your personal information as well as your credit and social media accounts. Identity theft monitoring helps protect you from identity theft and scams. The identity protection plan comes in two levels (ID Resolve and ID Resolve 360) and can be purchased for individuals or couples. ID Resolve does not cover children’s identity theft protection.
NRA endorses the ID Resolve program, but ID Resolve is not owned or operated by the NRA. The NRA doesn’t give any specific reason why it endorses ID Resolve over other services, but it is listed on the NRA’s recommended products website.
Identity theft protection is always worth it. Identity theft is on the rise, and experts estimate there’s a new victim every 22 seconds. The internet has made it easier than ever for criminals to inflict a variety of identity theft scams, so why not use the same technology to protect yourself? Follow best practices to safeguard your identity and prevent identity theft.
Dave Ramsey has certified Zander Insurance as RamseyTrusted and says it’s the only company the team recommends. We believe there are a variety of quality identity theft protection options available and would hesitate to endorse only one source. Identity theft protection features differ from product to product, and no one product offers a one-size-fits-all kind of protection.
The features on ID Resolve that did work were very effective, but we found it impossible to sign up for credit monitoring, and the customer service team was not helpful. Overall, we would recommend that if you want to try this product for yourself, you could sign up for a month. If you don’t think you want the hassle but do want credit monitoring, try a different product. We’ve created an ID theft and credit monitoring guide that can help you choose the right product for you.
Whatever you decide, ID theft protection is worth it. Up to $1 million in identity theft reimbursement is the real deal. Like car insurance, it’s the kind of product that when you need it, you really need it.
Includes extras like cash advance
Offers personalized scam assistance
/images/2023/10/11/best-data-removal-service.png)
/images/2023/01/06/compromised_ssn_dark_web.jpg)
/images/2024/02/26/id_resolve_review_featured_image.jpg)
/images/2023/12/01/omniwatch_review.jpg)
/images/2023/10/05/msecure-password-manager-review.png)
/images/2023/09/29/best-password-manager-for-linux.png)
/images/2023/08/25/zoho-vault-review.png)
/images/2023/07/28/identity-guard-cost.jpg)
/authors/mary-james_allaboutcookies-author.jpg){kind=small}
/authors/kate_quinlan_headshot_april_2024.png){kind=small}
/images/2024/02/26/idresolve_stacked_cmyk.png)
/authors/mary-james_allaboutcookies-author.jpg)