LifeLock vs. IdentityForce 2024: LifeLock Brings More to the Table

LifeLock and IdentityForce both offer identity theft protection to keep you and your family safe from identity thieves. We'll help you decide which service is best for you.
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Best for ID theft insurance

4.9
Learn More
On LifeLock's website

LifeLock
  • Top-rated identity theft protection service
  • Provides up to $3 million in coverage
  • Multiple monitoring features including dark web, home title, and social media monitoring
  • Customer support experience is lacking

Best for families

4.2
Learn More
On IdentityForce's website

IdentityForce
  • Lots of unique features like medical ID fraud protection, court record monitoring, and deceased family member fraud remediation
  • Easy-to-use dashboard
  • Dicey privacy policy

If you’re considering identity theft protection, we can help. We compared Norton LifeLock and IdentityForce — two of the best identity theft protection services available — to help you make an informed decision when it comes to protecting your household's identity and credit. Read on as we unveil these providers’ features, pricing plans, identity theft insurance coverage, and more.

In this article
LifeLock vs. IdentityForce review at a glance
LifeLock vs. IdentityForce: prices
LifeLock vs. IdentityForce: monitoring and alerts
Which is safer, LifeLock vs. IdentityForce?
LifeLock vs. IdentityForce: compatibility and customer support
LifeLock vs. IdentityForce FAQs
LifeLock vs. IdentityForce: which is better?

LifeLock vs. IdentityForce review at a glance

At first glance, LifeLock and IdentityForce are on equal footing in terms of the features they offer. However, LifeLock has the best customer support experience and insurance against identity theft (up to $3 million), while IdentityForce is ideal if you're looking for a family plan.

  • LifeLock: Best for ID theft insurance
  • IdentityForce: Best for families

LifeLock vs. IdentityForce review at a glance


Norton LifeLock

IdentityForce
Price $7.50–$34.99/mo for first yr $17.95–$23.95/mo
Identity theft insurance Up to $1.05-$3 million, depending on plan Up to $1 million
Credit monitoring
3-bureau credit reports
Credit score
Identity recovery
Dark web alerts
Social media account alerts
Get LifeLock

Read LifeLock Review

Read IdentityForce Review

If you're choosing between LifeLock and IdentityForce, cost and coverage might be your deciding factors. LifeLock is lighter on the pocket, with plans ranging from $7.50–$34.99/mo for first yr, while IdentityForce’s plans hover between $17.95–$23.95/mo. However, LifeLock's plans go up in price after the first year, so you should be mindful of that when you sign up.

LifeLock takes the lead in identity theft insurance, boasting up to $3 million in coverage per adult and $1.05 million per child with its Ultimate Plus plan. Its first tier, the Standard plan, provides up to $1.05 million in coverage, which outshines IdentityForce's maximum $1 million coverage for all plans.

IdentityForce and LifeLock provide a range of features to help protect your identity. Both offer three-bureau credit monitoring, dark web and social media identity monitoring, credit card activity alerts, U.S.-based identity restoration specialists, child protection services, and more. LifeLock has the upper hand by providing some additional monitoring features, like home title monitoring.

IdentityForce provides additional features like a virtual private network (VPN), online PC protection tools, and a password manager. In contrast, LifeLock can be bundled with Norton antivirus, with a plan that also includes a VPN, password manager, parental controls, and more. 

LifeLock pros and cons

Pros
  • Up to $3 million in identity theft insurance with Ultimate Plus
  • Up to $1.05 million in coverage per child with Ultimate Plus
  • 24/7 live chat support
Cons
  • Three-bureau credit reports and scores are only available annually with Ultimate Plus
  • Too many confusing plans

IdentityForce pros and cons

Pros
  • Family plans come with award-winning ChildWatch feature
  • Includes three-bureau credit monitoring
  • Bonus features include VPN and password manager
Cons
  • No home title monitoring
  • No 24/7 live chat support

LifeLock vs. IdentityForce: prices

LifeLock
Best Pricing
IdentityForce
Paid annually $7.50–$34.99/mo for first yr $16.62-$29.99/mo
Paid monthly$11.99–$79.99/mo for first yr $17.95–$23.95/mo
Best value plan

LifeLock Standard Individual for $7.50/mo for first yr

IdentityForce UltraSecure+Credit for $23.95/mo

Identity theft insurance Up to $3 million Up to $1 million
Get LifeLock

Read LifeLock Review

Read IdentityForce Review

LifeLock plans

LifeLock offers individual, family (two adults), and family (two adults + five kids) plans for its Standard, Advantage, and Ultimate Plus options. Each option allows annual or monthly payments. Its multi-tiered plan options for various use cases can come in handy for different sizes of households.

Every package includes features like surveillance for identity theft, instant notifications regarding potential identity threats, and identity recovery services. However, you should remember that all the plans go up in price after the first year.

If you're struggling to choose the right package, you can take advantage of LifeLock's 30-day free trial offer. LifeLock also offers a 60-day money-back guarantee if you opt for an annual plan. Remember, your payment details are needed for the trial, so if you're not fully satisfied, cancel within 30 days.

  • Standard: Standard offers up to $1.05 million identity theft coverage, which includes up to $1 million for lawyers and experts, up to $25,000 in stolen funds reimbursement, and up to $25,000 in personal expense compensation. It also comes with identity and dark web monitoring, including utility alerts, stolen wallet protection, and more. As far as credit protection, it comes with one-bureau credit monitoring.
  • Advantage: Advantage offers up to $1.2 million in identity theft protection coverage, which includes up to $1 million for lawyers and experts, up to $100,000 in stolen funds, and up to $100,000 in personal expense reimbursement. Also included are identity and SSN monitoring, TransUnion credit file loan and payday loan lock, and more. As far as credit protection, it comes with one-bureau credit monitoring and one-bureau credit reports and scores. 
  • Ultimate Plus: Ultimate Plus offers up to $3 million in identity theft protection coverage, which includes $1 million in stolen funds reimbursement, $1 million in personal expense reimbursement, and $1 million for lawyers and experts. Its features include identity and home title monitoring, unlimited daily updates for credit reports and credit scores, IdentityLock, and more.

IdentityForce plans

IdentityTheft offers two protection plans for individuals and families: UltraSecure and UltraSecure+Credit. The UltraSecure and UltraSecure+Credit family plans come with ChildWatch, an award-winning child identity theft protection feature.

Unfortunately, no free IdentityForce plans are available. The UltraSecure and UltraSecure+Credit plans offer a 30-day trial period, but you’ll need to provide your payment details. Just be mindful to discontinue the service before the trial expires, or else charges will apply.

  • UltraSecure: UltraSecure comes with up to $1 million in identity theft insurance, as well as advanced fraud, dark web, and social media account monitoring. It also includes a VPN, password manager, and white-glove family restoration services. However, credit monitoring and credit reporting are not included.
  • UltraSecure + Credit: UltraSecure + Credit offers up to $1 million in identity theft insurance and the same features as UltraSecure. It also includes credit features like three-bureau credit monitoring, credit reporting, and credit score updates, as well as a credit score tracker and credit score simulator.

Winner: LifeLock offers more value with its high coverage of up to $3 million in identity theft protection, various unique features, and a more affordable monthly price plan.

LifeLock vs. IdentityForce: monitoring and alerts

Feature LifeLock IdentityForce
Best Features
Credit monitoring
Financial activity alerts
3-bureau credit reports Yes — Experian, TransUnion, Equifax Yes — Experian, TransUnion, Equifax
Credit score
FICO score
Credit lock and freeze
Identity recovery
Dark web alerts
Social media account alerts
Social Security Number monitoring
Home title monitoring
Address change alerts
Get LifeLock

Read LifeLock Review

Read IdentityForce Review

LifeLock and IdentityForce have many features that can protect you and your family from identity theft crimes. They both monitor a variety of information about you, alert you of suspicious activity, and provide identity restoration services. Additionally, both offer child identity theft protection with their family plans.

LifeLock monitors your credit, home title, and social media accounts. It also monitors the dark web and sex offender registry reports. It sends alerts related to suspcious activity related to your identity and Social Security number (SSN). 401K and investment account activity, checking and saving account applications, criminal activity in your name, and more. 

LifeLock’s child identity theft protection features are also offered with its family plans, such as:

  • LifeLock identity alerts
  • Dark web monitoring
  • Lost wallet protection
  • Stolen funds reimbursement
  • Credit file detection
  • Identity restoration support
  • Coverage for lawyers and experts
  • File-sharing network searches

IdentityForce also offers identity monitoring, alerts, and child ID protection. IdentityForce monitors court records, the dark web, for payday loans, sex offenders in your neighborhood, mobile attack control (phone takeover), and advanced fraud. IdentityForce also provides alerts for bank and credit card activity, investment accounts, identity threats, and fraud.

Finally, IdentityForce offers a 30-day trial for its child identity theft protection service ChildWatch, which includes these features:

  • Child identity monitoring
  • Suspicious activity, hacked accounts, and scam monitoring
  • Social media identity monitoring
  • $1 million in identity theft insurance
  • Child credit activity monitoring alerts
  • Fully managed recovery services

Winner: When it comes to standout features, IdentityForce is the clear winner due to its comprehensive monitoring, alerts, and child identity protection services.

Which is safer, LifeLock vs. IdentityForce?

Regarding safety, IdentityForce and LifeLock allow you to enable two-factor authentication (2FA) with your account. IdentityForce encrypts sensitive personally identifiable information (PII) with AES 256-bit encryption. LifeLock’s customer support also informed us that its website is secure with AES 256-bit encryption when we inquired.

IdentityForce and LifeLock both collect PII data, such as:

  • First and last name
  • Phone number
  • Username and password
  • Social Security number
  • Email address
  • Credit card numbers
  • Gender
  • Employment information

Moreover, LifeLock has partnered with BugCrowd so that anyone can report any security vulnerabilities they find. IdentityForce also enhances security by complying with Massachusetts' data privacy and breach notification laws, such as the Payment Card Industry Data Security Standards (PCI-DSS), Sarbanes-Oxley Act (SOX), and the Statement on Standards for Attestation Engagements (SSAE) 16.

LifeLock vs. IdentityForce data security

LifeLock IdentityForce
Two-factor authentication
Multi-factor authentication
Collects data
Shares data with third parties
Get LifeLock

Read LifeLock Review

Read IdentityForce Review

Winner: We’ll call it a tie. When it comes to security, both IdentityForce and LifeLock offer bank-grade encryption and 2FA in their services.

LifeLock vs. IdentityForce: compatibility and customer support

Platform LifeLock
Our Pick
IdentityForce
Windows
macOS
Android
iOS
24/7 customer support
Customer support options Live chat, phone, email, online guides Phone, email, online guides
Details Get LifeLock

Read LifeLock Review

Read IdentityForce Review

Both IdentityForce and LifeLock are compatible across multiple operating systems and mobile devices. They can be accessed via any browser on your desktop and they provide Android and iOS mobile apps. This makes it easy for anyone, especially large families, to use these services on their devices. We especially liked that LifeLock allows you to use its services on an unlimited number of devices with its Ultimate Plus plan, making it a go-to option for large households and families.

With customer service, LifeLock is superior to IdentityForce because it offers 24/7 live chat and phone support. You can also contact them by fax or snail mail. LifeLock’s live chat feature has short wait times — less than a minute when we tested it—and will connect you with an agent if the bot cannot answer your question.

On the other hand, IdentityForce doesn't offer 24/7 live chat support, and when it’s not available, you can fill out a form with your email address and questions and await a reply. When IdentityForce’s “live chat” feature is available, it automatically connects you to a bot rather than a human. If you're aiming to chat with a real person, you'll have to call during its standard work hours from 8 a.m. until 5:30 p.m. EST on weekdays, which was rather disappointing.

Winner: Norton is superior to IdentityForce thanks to its 24/7 live chat and phone support, which IdentityForce lacks.

LifeLock vs. IdentityForce FAQs


+

Will LifeLock stop identity theft?

LifeLock can help protect your identity by monitoring your identity and information and alerting you to suspicious activity. Additionally, its identity theft recovery experts can help take care of any issues if your identity has been stolen and you’ve suffered from identity theft losses. Remember, although it helps protect against identity theft fraud, there is no silver bullet solution to completely avoiding identity theft crimes.


+

Can I trust IdentityForce?

IdentityForce has a long-standing reputation in the identity protection industry as a product of one of the big credit bureaus, TransUnion. Although IdentityForce is a dependable service, its privacy policy indicates that it collects your data and may share it with third parties. It is important to carefully consider if IdentityForce meets your requirements based on your comfort level before making any decisions.


+

What is the downside to LifeLock?

Although LifeLock has plenty of benefits for preventing identity theft, it can be more expensive than some of Norton LifeLock's competitors. Secondly, its pricing plans can be very confusing to decipher and decide which one to choose.


+

What are the cons of IdentityForce?

IdentityForce’s customer service was subpar. Its live chat support was hardly available and utilized a chatbot rather than a live human; if not available, it directed you to fill out a form with your email address and questions until you received a response. Customer service is available during limited hours Monday through Friday via phone.

LifeLock vs. IdentityForce: which is better?

In our opinion, Norton LifeLock is the winner here. Although IdentityForce offers various types of ID and financial monitoring, LifeLock seemed to bring more to the table. Its Ultimate Plus plan comes with comprehensive features, including up to $3 million in identity theft protection, home title monitoring, 24/7 identity theft recovery services, and live chat support with a human. It also has a competitive pricing structure, making LifeLock a more compelling choice for individuals seeking ID theft protection at an affordable price. 

LifeLock vs. IdentityForce: alternatives

LifeLock and IdentityForce are two of the top identity theft protection services, but they're not the only ones available. Here are some alternative identity theft protection services you can consider:

  • Aura: Aura is a great choice if you're seeking a combination of digital security and identity protection. Aura monitors your identity, provides parental controls, protects your device with antivirus and a VPN, and more. 

    Get Aura | Read Our Aura Review

  • Identity Guard: Identity Guard provides a wide range of pricing plans for individuals and families, so you can find something that suits your budget. It also provides a clean, user-friendly interface for anyone who's new to identity theft protection. 

    Get Identity Guard | Read Our Identity Guard Review

  • IDShield: We were impressed by IDShield's dedication toward keeping our data safe with its stellar privacy policy. It also offers all of its features on every plan, all you have to do is decide how many bureaus you want for credit monitoring. 

    Get IDShield | Read Our IDShield Review

4.9
Up to 37% off first year when paid annually
Learn More
On LifeLock's website

LifeLock
  • Top-rated identity theft protection service
  • Provides up to $3 million in coverage
  • Multiple monitoring features including dark web, home title, and social media monitoring
  • Customer support experience is lacking
Author Details
Mars is a cybersecurity professional and writer based in California. Currently pursuing a B.S. in Cybersecurity, he serves as an Advisory Board Member for WEBGAP, specializing in browser isolation. With an interest in OSINT, ethical hacking, and threat intelligence, Mars enjoys writing security content and has experience as a Security Researcher, Cybersecurity Analyst (WEBGAP), and Editor-in-chief (Secjuice).