How To Cancel Your Surfshark VPN Subscription

You can cancel your Surfshark subscription at any time by turning off auto renewal in your subscription settings. This will make it so you won't be charged again but you can still keep using your features until your original subscription runs out.

Also note that depending on when you cancel, you may also be eligible for a refund.

Even though Surfshark is one of the best virtual private networks (VPNs) on offer, we believe that cancelling your subscriptions should be as easy as possible. That's why we created this guide on cancelling and getting a refund.

How to cancel your Surfshark subscription

There are a few ways to cancel Surfshark, depending on how you initially purchased the VPN app. In most cases, you can cancel your Surfshark subscription by following these steps:

1. Go to surfshark.com, click Log in in the top right corner, and enter your username and password.
2. Once logged in, click on My account in the top right and click on Subscription from the dropdown.



3. Click on the Payments tab.



4. Click on the button that says Manage subscription and follow the prompts to confirm your cancellation.

If you bought your VPN service through Google Play or the Amazon store, for example, you will need to go through those specific store procedures for cancellation. Learn how to cancel Surfshark by each vendor below.

How to cancel Surfshark on an iPhone

If you purchased Surfshark through the Apple Store, you must cancel it within the iOS app:

1. Click on your Settings app.
2. Select your name.
3. Hit Subscriptions.
4. Select the Surfshark subscription.
5. Click on Cancel Subscription.

You should see a message from Apple underneath the Cancel Subscription button telling you how much longer you can access your subscription before it expires.

How to cancel Surfshark on an Android

Did you purchase Surfshark through the Google Play Store for your Android phone? If so, you can cancel by following these steps:

1. Open the Google Play Store and click on your profile in the top right corner.
2. Click on Payments and subscriptions then click on the Subscriptions category
3. Find Surfshark in the list of your subscriptions and click on it.
4. Click the Cancel subscription button on the bottom and follow the prompts.

Once cancelled, you'll be able to see the date your subscription ends in the Subscriptions area.

How to cancel Surfshark on Amazon

If you made your purchase through Amazon, you can cancel your subscription by doing the following:

1. Log into your Amazon account.
2. In the top right corner, select the Account & Lists drop down menu.
3. Click on Memberships & Subscriptions.
4. Click on your Surfshark subscription via the box on the right-hand side of the screen.
5. Follow the prompts to cancel.

If you go back and review the main Memberships & Subscriptions menu, you should see the final date that your Surfshark subscription will expire.

How to get a refund from Surfshark

Surfshark offers a seven-day free trial period and a 30-day money-back guarantee.

If you're cancelling your subscription during this time, contact Surfshark’s customer service team. They'll be able to help you through the process and issue your payment.

If you purchased your subscription through Apple’s App Store or another vendor, Surfshark is not able to give you a refund — these stores handle refunds via their own terms and conditions. If needed, you can request a refund through Apple, Google Play, or Amazon and follow the listed procedures.

The company’s refund policy claims that, outside of the 30-day guarantee, it does not offer refunds. The fine print does state, however, that there may be exceptions if the services you bought were unusable and you made attempts to reach customer support staff. In this instance, a refund may be applied.

You can cancel your subscription no matter where you land within your contract service term, but you can expect a refund only within the 30-day money-back guarantee period. In other words, Surfshark will not refund any unused portion of your contract term if you cancel after the first 30 days of creating your Surfshark account and paying for the service.

Top Surfshark alternatives

If Surfshark wasn't hitting the mark for you, there are plenty of other options on the market that may work better. Here are our top recommendations:

Price	$3.39–$15.99/mo	$2.03–$11.99/mo	$2.03–$12.99/mo
Free version
Max # of connected devices	10	Unlimited	7
# of servers	6,400+ servers in 111 countries	Servers in 91 countries	Servers in 100 countries
VPN protocol	NordLynx (WireGuard), OpenVPN, IKEv2/IPsec	WireGuard, OpenVPN	WireGuard, OpenVPN, IKEv2
Encryption	AES-256-GCM	AES-128-GCM	AES 256-bit
No-logs policy	No logs	No logs	No logs
Headquarters	Panama	United States	Romania
Netflix access
Learn more	Get NordVPN	Get Private Internet Access	Get CyberGhost

Surfshark FAQ

Bottom line

Surfshark not only offers a robust VPN platform, but it also provides additional antivirus and alert protections in its cybersecurity suite Surfshark One. With ample competition in the cybersecurity realm, maybe you have discovered another service you would like to try and feel that canceling Surfshark is the best option for you. 

Keep in mind that a truly secure VPN service, like those on our best VPNs list, offer strong encryption, a kill switch, public audits of its logging policies, a variety of servers, and more.

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• Real-time malware defense, webcam protection, alternative ID creation, ad blocking, and more
• One subscription covers unlimited devices for your entire household with access to 24/7 support

Author Details

Robin Moore

About the Author

Robin Moore is a freelance writer and editor specializing in blockchain technology, including wallet security and data privacy. She is the current Managing Editor for Watcher.Guru, a startup blockchain and finance news publication with 1.7 million followers on Twitter. Robin has also been the lead content editor with Genfinity.IO, another startup blockchain research publication. Before entering the Web3 space, she was a business analyst within the oil and gas industry. When she is not offering advice on the best ways to protect data privacy, she is hiking, doing yoga, or networking with her Web3 family on crypto-Twitter.