LexisNexis Opt-Out: How To Freeze, Opt Out, or Suppress Your Info

LexisNexis Risk Solutions has been breached twice in the past two years. In May 2025, the company disclosed a breach that exposed the names, dates of birth, Social Security numbers, and driver's license numbers of more than 364,000 people.^[1] In March 2026, it confirmed a second breach, this one affecting its cloud platform rather than consumer files.^[2] LexisNexis said that incident was contained and that it found no evidence its products or services were affected.

You can't stop LexisNexis from collecting public records about you, and no single button removes you from the company. You can freeze your consumer report, opt out of its marketing and prescreen lists, or request that your information be suppressed if your safety is at risk. Those are three separate processes with different rules, and they're easy to mix up.

Below, we break down what each one does, who qualifies, and how to submit the request.

What is LexisNexis?

LexisNexis sells research and risk products. Its legal division serves lawyers and law firms. Its Risk Solutions division affects you as a consumer: it compiles information about individuals and sells it to insurers, lenders, health care companies, government agencies, and nonprofits so they can verify identities and assess risk before doing business with someone.

The file Risk Solutions keeps on you is called a Consumer Disclosure Report. If you apply for home insurance or a mortgage, the company you're applying to may pull that report as part of its decision.

One name worth knowing: SageStream, LLC is now part of LexisNexis Risk Solutions, according to the company's consumer opt-out page. That matters because a freeze or a prescreen opt-out at LexisNexis also applies to your SageStream file.

What info does LexisNexis collect?

Most of what LexisNexis holds comes from public records, but not all of it. The company also uses proprietary data and information bought from third parties, along with non-public data like driver's license and credit header information.

LexisNexis says your Consumer Disclosure Report "includes items such as real estate transaction and ownership data, lien, judgment, and bankruptcy records, professional license information, and historical addresses."

That's the report most consumers care about. LexisNexis also maintains much broader public-records databases that it sells to credentialed business and government customers, and those cover things like court filings, business registrations, and property records.

Opt out vs. freeze vs. suppression: which one do you need?

LexisNexis runs three different consumer requests, and they don't do the same thing. Picking the wrong one is the most common reason people think they've removed themselves and haven't.

	Security freeze	Opt-out	Information suppression
What it does	Blocks LexisNexis and SageStream from releasing your consumer report without your permission	Removes you from prescreen lists for credit and insurance offers, and from direct marketing lists	Suppresses your personal information from LexisNexis public-records products sold to credentialed customers
Who can request it	Anyone	Anyone 18 or older	Public and elected officials, judges, law enforcement, and people facing a documented safety risk
What you have to submit	Your Social Security number and a copy of a government-issued ID	Your name, address, and date of birth. No ID upload required	Documentation proving your role or your risk, and LexisNexis decides whether it's enough
How long it takes	One day after LexisNexis has your form and documents	Not published	Not published
Cost	Free	Free	Free
Phone	1-800-456-1244	1-888-497-0011	See mail and email options below

For most people, the freeze does the real work. It's open to everyone and directly limits who can pull your report, though you will have to hand over ID to get it. Suppression sounds like the strongest option, but it's restricted to a narrow group, and LexisNexis grants it at its own discretion.

How to freeze your LexisNexis report

A security freeze stops LexisNexis Risk Solutions and SageStream from releasing your Consumer Disclosure Report, your SageStream report, or your credit score without your authorization. When a company tries to pull your file, it gets a notice that you've placed a freeze instead of your information.

LexisNexis does not charge a fee to apply, lift, or remove a freeze. You have three ways to request one:

• Online: use the security freeze request form. You can also file on behalf of a minor child under 16 or a protected consumer.
• By phone: 1-800-456-1244
• By mail: LexisNexis Risk Solutions Consumer Center, Attn: Security Freeze, P.O. Box 105108, Atlanta, GA 30348-5108

LexisNexis says it takes one day to process your request once it has your completed form and your verification documents. After that, it sends a confirmation letter by U.S. Mail.

What you need to submit

A freeze is free, but it isn't anonymous. The online form asks for your Social Security number and date of birth, which LexisNexis says it uses to confirm your identity before it locks your file.

You also have to upload identification. There are three ways to satisfy that requirement:

• A legible copy of your current driver's license or other current government-issued ID showing your current address and date of birth
• If your ID isn't current, a copy of that ID plus one Category 2 document
• If you don't have a driver's license or government-issued ID, one Category 1 document plus one Category 2 document

Category 1: Social Security card, U.S. passport picture page, alien registration card, or military ID (front and back).

Category 2: a recent cable, utility, or telephone statement; a bank or credit card statement; a rental lease agreement; a voided personal check with your preprinted address; a notarized letter from your landlord; a mortgage statement; or a W-2. Each one has to show your current address.

How to lift or remove a freeze

A freeze isn't permanent, and you'll need to lift it if a company you're applying to needs your report. LexisNexis offers separate online forms to temporarily lift or permanently remove a freeze and to request a replacement PIN if you've lost yours. Lifts and removals are also free, and you can call 1-800-456-1244 instead.

What a freeze doesn't cover

A freeze is useful, but it isn't total. Keep three limits in mind:

• It doesn't apply to companies you already do business with. LexisNexis states that a freeze does not block companies, or collection agencies working for them, that request your report to review or collect on an existing account. That includes account maintenance, monitoring, credit line increases, and account upgrades.
• Some access is still permitted by law. Permissible purposes are set by each state, so your state of residence determines what still gets released while a freeze is in place. Anything without a permissible purpose returns no information.
• It only covers LexisNexis and SageStream. A freeze here does nothing at TransUnion, Equifax, Experian, or Innovis. You have to freeze those separately.

You can still request your own Consumer Disclosure Report while a freeze is active.

How to opt out of LexisNexis marketing and prescreen lists

This is the request most people are actually looking for, and it's the one open to everyone. Through the LexisNexis opt-out form, you can remove yourself from two kinds of lists.

Prescreened offers of credit and insurance

The Fair Credit Reporting Act lets LexisNexis and SageStream include your information on prescreen lists that creditors and insurers use to send firm offers. You can opt out of those lists, and the request covers both companies.

Three things worth knowing. Opting out doesn't affect your ability to apply for or get credit or insurance. It also doesn't affect the prescreen lists at Equifax, TransUnion, or Experian, which you can opt out of separately by calling 1-888-567-8688. And LexisNexis describes this opt-out as permanent, so undoing it later takes a separate opt-in request.

Direct marketing

LexisNexis Risk Solutions FL Inc. sells direct marketing services, and you can ask to be removed from those databases. As LexisNexis points out, this only stops marketing that runs through its own products. Other data companies will keep sending mail and making calls.

How to submit your opt-out

You have to be at least 18 to file this form, and you can select as many or as few opt-out options as you want.

• Online: the opt-out request form, which LexisNexis recommends
• By phone: contact the Consumer Center at 1-888-497-0011
• By mail: download the printable opt-out form, sign and date it, and mail it to LexisNexis Risk Solutions Consumer Center, Attn: Opt-Out/Opt-In, P.O. Box 105108, Atlanta, GA 30348-5108

Unlike the freeze, this one doesn't require you to upload identification. You'll need your name, address, and date of birth. LexisNexis says your Social Security number or driver's license number is optional here, though giving one helps the company find your records. You get a letter by mail once the request is processed.

How to request information suppression

Suppression is a request to remove your information from LexisNexis public-records products. It's also the most restricted, and most people won't qualify.

According to LexisNexis, suppression is available to public and elected officials, including judges and judicial officers, law enforcement officers, and private individuals who are at risk due to a threat to personal safety or where allowed by law. Its separate non-FCRA suppression policy also covers victims of identity theft.

Suppression also has hard limits. LexisNexis says it generally does not suppress personal information from:

• Products and services available to law enforcement
• Products regulated by the Fair Credit Reporting Act

It only applies to LexisNexis-owned databases, so it won't stop other data brokers or public records agencies from collecting and sharing the same information.

What documentation you need

Every suppression request has to include documentation supporting the reason. LexisNexis decides what qualifies, and it says it will tell you promptly if your request isn't approved. What to send:

• Judges, judicial officers, law enforcement, and public officials: documentation of your role, or a letter from your supervisor stating that your position exposes you to a threat to personal safety
• People at risk who aren't officials or law enforcement: a court protective order, a police report, or similar documentation such as a letter from a shelter administrator or a health care professional
• Identity theft victims: a police report documenting the theft, or documentation verifying the claim such as a letter from your credit card company, plus an Identity Theft Affidavit

There's one exception. LexisNexis states that judges, judicial officers, law enforcement officers, child protective investigators, and other covered persons filing under New Jersey's Daniel's Law statutes don't have to provide supporting documentation.

Where to send it

Submit your request through the LexisNexis suppression form. If you can't upload your supporting documents, you can still file online and send the documents separately to privacy.information.mgr@lexisnexis.com or by mail to LexisNexis Individual Requests for Information Suppression, P.O. Box 933, Dayton, OH 45401.

LexisNexis says it processes suppression requests within a reasonable time or as required by law. It does not publish a specific timeline.

Daniel's Law protections

Daniel's Law lets covered people restrict certain personal information from being made available. LexisNexis lists public and elected officials, judges and judicial officers, law enforcement officers, and their family members as covered. To request an opt-out under Daniel's Law, call the LexisNexis Consumer Center at 1-888-497-0011.

What happens after I opt out of LexisNexis?

What happens next depends on which request you filed.

A freeze takes one day to process once LexisNexis has your form and your ID documents, and you get a confirmation letter by mail. From that point, companies pulling your file see a notice instead of your report. The notice tells them to have you call 1-800-456-1244 if you want the freeze lifted.

An opt-out removes you from prescreen and marketing lists going forward. You may still get offers from companies that build their lists from other sources.

A suppression request goes through review, and LexisNexis has sole discretion over what gets suppressed. If it's denied, the company will let you know.

There's a tradeoff worth weighing before you file. Businesses use the Consumer Disclosure Report to verify identity and assess risk. If you're shopping for home insurance or a mortgage, limiting what a company can see may slow down or complicate that application. A freeze is easier to work around than suppression here, since you can lift it temporarily and then put it back.

How to request a copy of my Consumer Disclosure Report

Before you decide what to file, it helps to see what LexisNexis actually has on you. Under the Fair Credit Reporting Act, you can request your Consumer Disclosure Report, and LexisNexis lists no fee for it on its consumer portal.

There are three ways to request it:

• Online: the online request form
• By phone: 1-866-897-8126
• By mail: download the printable request form, complete every section, and mail it to LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108

You'll need your first and last name, street address, city, state, ZIP code, and date of birth. Depending on the request, you may also need your Social Security number or your driver's license number and state.

LexisNexis says to allow approximately two weeks for processing. After that, it mails you a letter with a PIN and a URL for downloading your report, or you can ask for a hard copy instead. The download is an encrypted PDF, and the PIN in your letter is the password. If LexisNexis can't process your request, it mails you a letter telling you to contact the Consumer Center.

Residents of about 19 states with consumer privacy laws, including California, Colorado, Texas, and Virginia, also get a State Privacy Act Report along with the Consumer Disclosure Report. Anyone under 18 has to call 1-866-897-8126 instead of using the form.

Read the report closely when it arrives. Data brokers get things wrong, and an error in your file can follow you into an insurance or lending decision. If you find something inaccurate, you can request a correction by calling 1-888-217-1591.

Bottom line

There's no way to erase yourself from LexisNexis. What you can do is limit what the company releases and to whom.

If you're not sure where to start, request your Consumer Disclosure Report and read it, then place a security freeze. The freeze is free, open to anyone, covers SageStream too, and you can lift it whenever you need to. Add the opt-out to get off prescreen and marketing lists. Save the suppression request for cases where you qualify and have the documentation to back it up.

LexisNexis is also one broker among hundreds, and the same public records that feed it feed everyone else. If you'd rather not file requests site by site, a data removal service submits removals across hundreds of brokers for you and rescans on a schedule to catch your information when it reappears.

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