Total VPN Review 2024: Safe and Simple

TotalAV offers a VPN with its antivirus product that allows you to encrypt your traffic and stay safe from hackers while online.
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  • At home and on the go secure VPN protection with worldwide server network and VPN killswitch
  • OpenVPN and IKEv2 protocols available to tailor for increased privacy or better speeds
  • Includes adblockers and award-winning antivirus and malware protection, even on smartphones and tablets
  • Limited server network
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Total VPN is a good virtual private network (VPN) service for people looking to stay safe from hackers on public Wi-Fi or generally mask their online activities. 

It uses IKEv2 and OpenVPN protocols and offers 50-plus VPN servers. The Ultimate VPN plan comes with TotalAV antivirus and Total Adblock at a great introductory price. The functionality was seamless and offered leak protection on all of the server locations we tested. 

There’s no free plan but there’s also no data cap, which means you can use it unrestricted. You’ll likely not be able to use Total VPN to unblock streaming, but that doesn’t mean it can’t help keep you safe online. 

Let’s explore TotalVPN's features and functionality and see if they’re what you need in a VPN.

  • Includes TotalAV antivirus and Total Adblock
  • Secure with no WebRTC or DNS leaks
  • Budget-friendly pricing
  • Doesn’t unblock streaming sites like Netflix
  • Limited customer support options
In this article
Our experience
Who is Total VPN best for?
Prices and subscriptions
Main features
Test results
Customer support
Bottom line: Is Total VPN good?

Total VPN review at a glance

Price $1.59/mo
Free version No
Max # of connected devices 5
Number of servers 50+ in 30+ countries
VPN protocol OpenVPN and IKEv2
Encryption AES-256 bit
No-logs policy No logs
Headquarters U.K.
Netflix access No
Learn more Get Total VPN

How we test and rate VPNs

We complete standardized hands-on tests for each VPN we review so we can put their claims to the test. This includes vigorous third-party testing by comparing our internet speed while connected to different servers, checking for DNS leaks, making sure the kill switch actually works, and more. We also make sure we can comfortably access popular streaming sites, like Netflix, and still do our day-to-day work without interruption.

Once we’ve completed the testing, our editorial rating is calculated by taking into account key features you’d expect from a good product. We score each VPN in the following categories and use a weighted average to calculate the final rating out of 5 stars: price, server count, speed, security, and features.

Antivirus and Adblocking Included For Free
Editorial Rating
Learn More
On TotalVPN's website
Save 85% off
  • At home and on the go secure VPN protection with worldwide server network and VPN killswitch
  • OpenVPN and IKEv2 protocols available to tailor for increased privacy or better speeds
  • Includes adblockers and award-winning antivirus and malware protection, even on smartphones and tablets
  • Limited server network

Our experience

We tested Total VPN on our MacBook with an M2 chip. We were able to download the TotalAV antivirus with no problem, and connecting to the VPN within the antivirus dashboard was extremely easy. 

The only real issue we ran into was trying to find information on the VPN and its features. TotalAV isn’t forthcoming with all of that, and we wish it offered more VPN-specific language.

The Total VPN dashboard is tucked inside the TotalAV desktop app.
TotalAV features dashboard

Using the Total VPN app was pretty simple. There isn’t much to it, but it does protect you well and won’t slow down your internet connection. We previously weren’t able to unblock Netflix or Hulu. On our latest round of testing, Total VPN pleasantly surprised us by unblocking Netflix U.S., Canada, and U.K.

Although TotalVPN has struggled with unblocking streaming content, that doesn't mean all VPNs have a hard time with this. Review our list of the best VPNs for streaming for services that can access Netflix, Hulu, and more.

Who is Total VPN best for?

  • Recommended for anyone who wants a no-frills VPN wrapped into their antivirus.

Formerly known as the Safe Browsing VPN, TotalAV’s VPN is wrapped into its antivirus software. If you want to use it, you can purchase Total VPN, which includes TotalAV antivirus as well as Total Adblock, or you can opt for one of TotalAV's premium tiers. 

If you're looking to simply protect your device from malware, hackers, invasive ads, and other cyberthreats, Total VPN's got you covered. However, it may not be best for other activities, like streaming and gaming. Netflix detected and blocked TotalVPN regardless of the server location we used. Its server options are limited, but at least the ones we used worked well.

Total VPN prices and subscriptions

TotalVPN only has one plan, which comes with TotalAV antivirus and Total Adblock included. You can also opt for one of TotalAV's antivirus plans, but only the Internet Security and Total Security plans include the VPN. 

The best deal is to either purchase the Total VPN package or the Total Security plan. Both come at a decent price for the first year, but Total Security costs a bit extra and comes with extras like a password manager. Total Security also allows for double the amount of devices.

As far as pricing goes, if you’re comparing antivirus software to see which one offers the best VPN, this is definitely one of the better options we’ve seen. And the yearly pricing model is great for the first year.

Additionally, you’ll receive the ad blocker that’s included with TotalAV. That means you’ll have antivirus, ad blocking, and a VPN, all at your fingertips for one price and in one dashboard. 

Plan Total VPN TotalAV Internet Security TotalAV Total Security
Price per year $19.00/yr (first year only) $39.00/yr (first year only) $49.00/yr (first year only)
Max # of connected devices Up to 5 Up to 6 Up to 8

You can purchase any of these plans with a credit card or PayPal.

TotalAV offers a significantly discounted introductory price; but if you aren’t happy, you can receive a full refund within 14 days of purchase if you're on a monthly plan or within 30 days if you're on an annual plan.

Total VPN features

Because this VPN began as part of an antivirus package, it doesn’t have as many features as a standalone VPN providers, like Surfshark or CyberGhost. What it does offer is strong encryption and a nice list of servers as well as a user-friendly dashboard, where you can toggle quickly between TotalAV features.

Server count and countries

  • 50+ servers in 30+ countries

TotalAV doesn’t offer a lot of servers, but that’s okay as long as the ones available work well, which they do. The number and locations of the servers offered are pretty good. We'd love to see additional servers added across Asia, Europe, and Africa, but Total VPN has a good spread of countries so far.

If you’re looking to access content from different countries, you’ll have plenty to choose from with this VPN. Total VPN offers server locations in Canada, Germany, Japan, and more. It also offers servers in major U.S. cities including Los Angeles, Chicago, and New York City.

No-logs policy and headquarters

  • Total VPN logs policy: No logs
  • Total VPN headquarters: U.K.

There isn’t a ton of information on Total VPN’s no-logging policy and the language in the privacy policy dances around a little bit. The most we know is that the VPN claims to not log your metadata, but there may be IP information logged. We also know that TotalAV has been tested, at least with its antivirus product, by independent testing labs.

Unfortunately, VPNs aren’t checked for logging, so the most information we have is that the privacy policy is unclear, but it doesn’t really log your data.

Making sure your VPN doesn’t log your data is important when choosing a VPN. Data logs can be traced back to you. Since TotalAV’s headquarters is in the U.K., and England is a Five Eyes alliance country, there’s always a chance that the government can demand any logged data that any company within its borders has on you.

Kill switch

A kill switch severs your internet connection in the event your VPN connection drops. This keeps your IP address hidden even if the VPN isn’t active.

TotalVPN keeps the kill switch toggle on every screen of the VPN, so you can turn it on and off with ease. 

The Total VPN app with a pop-up indicating that the killswith was activated.

Split tunneling

There are several features that are useful in any VPN. Although Total VPN doesn't offer split tunneling, we hope it's added in the future. 

Split tunneling routes traffic through multiple VPN servers or no server at all, depending on what you choose. You would need split tunneling when you log in to your mobile banking app, for example. Most mobile banking sites don’t like VPN-encrypted traffic, so split tunneling allows you to encrypt all your traffic while also logging in to your bank quickly.

VPN protocol

VPN protocols are what power the encryption. There are old ones and new ones. Some VPNs build their own. What matters is that it’s secure. It’s even better if you have some options, so you can choose which one you want, as they do have some benefits in various situations. 

OpenVPN is an excellent protocol to enhance your online privacy while IKEv2 is a solid backup.

Total VPN test results

Most people use VPNs for safety, security, and the ability to unblock geo-restricted content on streaming sites. Of course, none of those matter if the VPN slows your internet connection down past the ability to be viable. 

That’s why we test for speed, the ability to unblock streaming, and IP address leaks. Total VPN passed two out of the three with flying colors.

Speed tests

  • Total VPN speed test results: Total VPN dropped speeds and ping, with the most significant impact on ping. 

When testing your VPN for speed, you'll need to look for download speed, which determines how fast you can view things on your end, like streaming video or webpage loading. You also need to keep an eye on your ping number: the higher it is, the more likely you’ll notice a lag. Upload speed is important if you’re working and need to do things like add screenshots to your VPN review. If it takes forever to upload a piece of media, it can slow down your workday a lot.

We tested Total VPN with our Lenovo laptop running Windows 11 from a physical location in the U.S.

Baseline speed test before testing Total VPN.
Our speed test before connecting to Total VPN.

TotalAV VPN speed test results

Test type No VPN US to US US to CA US to EU US to AU
Download speed 311.54 Mbps 263.17 Mbps 172.19 Mbps 178.28 Mbps 150.45 Mbps
Upload speed 484.18 Mbps 171.98 Mbps 46.25 Mbps 19.65 Mbps 17.23 Mbps
Latency (ping) 4 ms 13 ms 94 ms 565 ms364 ms
Download speed % difference N/A -15.53% -44.73% -42.77% -51.71%
Upload speed % difference N/A -64.48% -90.45% -95.94%-96.44%
Latency % difference N/A 225% 2,250% 14,025% 9,000%
Test results as of 05/09/2024.

Although Total VPN slowed down our connection with every server location, we didn't notice slow downs until we connected to servers in the U.K. and Australia. This is the norm, as your connection is expected to slow the further your server is from your physical location.

And even with the high ping rates for the U.K. and Australia, we didn’t notice too much of a slowdown. It’s a fraction of a second difference that shouldn’t hinder your ability to use the internet. Overall, we were glad to see that TotalAV’s VPN is great for everyday use.

Total VPN speed test results while connected to a server in Canada.

Netflix tests

  • TotalAV VPN Netflix test results: Netflix worked with every server location except Australia.

The first time we tested Total VPN with Netflix, we had no luck with any server location. Even when we tried with Hulu, the service flagged Total VPN every time. 

We were concerned it would happen again when Netflix showed us an error page after connecting to a U.S. server. 

Netflix error page.

But once we switched shows, Netflix had no issues with the stream. Netflix continued to work with both the Canada and U.K. servers, it only faltered when we connected to servers in Australia.

A Netflix stream of Dexter while connected to a U.K. server

For better luck with Australia, we suggest going with a service like Surfshark or CyberGhost, which both use obfuscated servers. Obfuscated servers hide your VPN use, which makes it harder for sites like Netflix to see your VPN and block you. 

Otherwise, we're happy that you can now watch Netflix with Total VPN and enjoy all the benefits of global content.

Total VPN Netflix test results

US to US US to UK US to Canada US to AU
Did it work with Netflix?
Test results as of 05/09/2024.

DNS leak tests

  • TotalAV VPN DNS leak test results: Total VPN passed its DNS leak tests.

Domain Name System (DNS) is the internet’s phonebook. It translates the language we speak into computer language and back again, so what we type into our web browsers takes us to the page we’re looking for online. This also means that personal information like your IP address is shared in these online interactions.

Total VPN DNS leak test results.

When you use a VPN to encrypt your traffic, it hides that personal information so anyone spying can’t see what you’re doing. Total VPN passed with no leaks, but the site we used to test was able to see we were on a Mac and using a VPN. You don’t need to worry about your IP address leaking, but this kind of information is likely why all attempts to unblock streaming services will fail.

WebRTC leak tests

  • Total VPN WebRTC leak test results: Total VPN passed its WebRTC leak tests.

Web Real-Time Communication (WebRTC) communicates similarly to DNS by trading information, but when you’re establishing a phone or video connection. In this capacity, there’s also the potential that your IP address is leaked, so making sure your VPN masks it is essential for privacy.

Total VPN's WebRTC leak test results.

Since so much of the internet uses video and audio now, WebRTC is not just for Zoom meetings and Signal calls. Total VPN was able to successfully encrypt data when tested for WebRTC leaks. So go ahead and FaceTime your mom. She misses you.

Kill switch test

  • Total VPN WebRTC kill switch test results: Total VPN passed its kill switch tests.

Another security factor we test on VPNs is the kill switch test. If you have the kill switch enabled, your VPN should stop your IP address from being detected if you switch servers or lose your VPN connection. 

Luckily, Total VPN includes a kill switch and places it on every page of the VPN dashboard. After toggling the kill switch on, we switched to a server in New York. Total VPN didn't leak our real IP address at all, so we'll call that a win. 

What Is My IP results for Total VPN.

Total VPN compatibility

TotalAV is compatible with The Big Four: Windows, macOS, Android, and iOS. The site says it has downloads for Windows and Mac as well as apps available in Apple’s App Store and the Google Play Store, so you can also get an iPhone or Android app to protect your smart phone.

Since you can connect up to five devices simultaneously, Total VPN is good for a single person or couple who have a few devices each, or a family who each are using it only on one device. If you need a VPN that covers more, we suggest one like Surfshark or Private Internet Access (PIA), which offer unlimited simultaneous connections.

Total VPN customer support

Total VPN offers live chat support and online guides, but it's not the most intuitive about finding those. The only phone number we found was in reference to billing support (833-201-8681).

We'll go over each customer support option below. 

Live chat

We found a note in TotalAV's terms of service that it offers 24/7 chat support, but when we clicked on the link, it just led us to the same Support page. We explored the Help Center thoroughly, and all we could find were self-help guides. 

It took a Google search for "total av support chat" for us to find the TotalAV chat. We doujble-checked that the link was secure and actually from the TotalAV site before going through with the chat, but this could be dangerous for anyone who isn't savvy to cyberthreats.

Despite the trouble finding the chat, it was quick and easy to use. It starts with a chatbot, but as soon as we requested to speaking with a human, it immediately connected us.

Conversation with TotalAV chatbot.

The TotalAV support team was fast to respond and knowledgeable. We just wish TotalAV would make it easier to find the chat.

Live chat with TotalAV support team.

Online guides

For the VPN, you need to visit Total VPN site and select the Support button. From there, you can select categories for technical product support, account support, and billing support for further information. 

If your issue doesn’t fall within one of the three categories on the support page, you'll need to hunt for the live chat. 

If you can’t find the support number for your security product, do not do an internet search looking for it.

Internet searches for support phone numbers frequently result in scams that steal your money. You should never have to pay for support for products like VPNs, antivirus, or for operating systems like Windows or Mac.

Top alternatives

Whether you’re looking for a clearer privacy policy or a VPN that can let you watch content from all over the world, we've listed some VPNs that are proven to be safe and effective.

Price $3.09–$15.99/mo $2.19–$17.95/mo $2.19–$12.99/mo
Free version
Max # of connected devices 10 Unlimited 7
# of servers 6,300+ servers in 111 countries 3,200 in 100 countries Servers in 100 countries
VPN protocol NordLynx (WireGuard), OpenVPN, IKEv2/IPsec WireGuard, OpenVPN, IKEv2 Lightway, OpenVPN, IKEv2
Encryption AES 256-bit AES 256-bit AES 256-bit
No-logs policy No logs No logs No logs
Headquarters Panama The Netherlands Romania
Netflix access
Learn more Get NordVPN Get Surfshark Get CyberGhost



What VPN does TotalAV use?

TotalAV uses its own proprietary VPN, formerly known as TotalAV's Safe Browsing VPN. It's a solid option for keeping your online activities anonymous with its AES-256 encryption, OpenVPN and IPsec protocol, and 50+ servers in 30+ countries. 


Is Total VPN safe?

Based on our WebRTC and DNS leak tests, Total VPN is a safe product for general use. If you’re at the library or a coffee shop and want to switch on your VPN while you work, it'll do the job. If you’re thinking of joining an elite spy network that requires absolute anonymity online, you may want to consider the VPN they suggest.


Who owns Total VPN?

Total VPN is a TotalAV product, which is operated by Total Security, which is a Just Develop It Limited company. Whew. Essentially, it’s a lot of security companies branching out to meet different needs.


Are free VPNs worth it?

Eh, it depends on the free VPN you choose, whether or not it’s worth it. We love PrivadoVPN, which offers no logs as well as unlimited bandwidth and data.

Not all free VPNs are created equal. Make sure you dig into it before using it, as some are no better than if you didn’t have one turned on at all. If you’re looking to save money on a VPN, we suggest a low-cost option like Private Internet Access or CyberGhost.


How many devices can you have on TotalVPN?

A TotalVPN subscription allows for five simultaneous connections. If you opt for a TotalAV plan that includes TotalVPN, you'll be able to cover up to eight devices.


What VPN does TotalAV use?

TotalAV uses its own proprietary VPN, formerly known as TotalAV Safe Browsing VPN.

Bottom line: Is Total VPN good?

Total VPN is good as an add-on for TotalAV’s antivirus offering. We liked that it’s fast and secure, and we could switch it on without any difficulty. We were also impressed with the amount of servers and countries offered, given it’s wrapped into an antivirus product.

Overall though, we wouldn’t purchase TotalAV just for the added VPN, but we would definitely use it bundled into our TotalAV product. VPNs that are wrapped into another product are extremely useful to switch on in a pinch.

If you need to encrypt your Wi-Fi connection in a hurry and prevent your data from leaking, Total VPN does the trick. But if you’re looking for the ability to unblock regional content on streaming, torrent large files securely, or even split-tunnel your traffic, we would suggest using a different, well-regarded VPN service.

Antivirus and Adblocking Included For Free
Editorial Rating
Learn More
On TotalVPN's website
Save 85% off
  • At home and on the go secure VPN protection with worldwide server network and VPN killswitch
  • OpenVPN and IKEv2 protocols available to tailor for increased privacy or better speeds
  • Includes adblockers and award-winning antivirus and malware protection, even on smartphones and tablets
  • Limited server network
Author Details
Mary is a seasoned cybersecurity writer with over seven years of experience. With a B.S. in Liberal Arts from Clarion University and an M.F.A. in Creative Writing from Point Park University, she educates audiences on scams, antivirus software, and more. Her passion lies in educating audiences on helpful ways to protect their data.
Steph Trejos is an Editor at All About Cookies, leveraging her expertise in the cybersecurity field. She holds a B.A. in English: Editing, Writing, and Media, as well as Media/Communications Studies. With over five years of professional writing experience, she has garnered recognition for her work on anti-financial crime topics, such as money laundering, terrorist financing, and cyberthreats.