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If you're an existing TotalAV customer, Total VPN is a basic but effective service that's worth using. Total VPN passed all of our leak tests, and it unblocked all of Netflix's geo-restrictions.
Total VPN offers basic VPN functionality: a kill switch and split tunneling, but not much else. We also hope to see Total VPN submit its no-logs policy for third-party auditing so we can feel secure while using it.
We'll explore Total VPN's features and functionality so you can determine if it's what you need in a VPN.
- Budget-friendly pricing
- Worldwide server coverage in 80+ countries
- Includes TotalAV antivirus and Total Adblock depending on plans
- No third-party audits of its logs policy
- Two separate versions can be confusing
Our experience
Who is Total VPN best for?
Prices and subscriptions
Main features
Test results
Compatibility
Customer support
Alternatives
FAQs
Bottom line: Is Total VPN good?
At a glance
| Price | $8.25/mo |
| Free version | No |
| Max # of connected devices | 5 |
| Number of servers | 1,800 in 80+ countries |
| VPN protocol | WireGuard, OpenVPN, HYDRA, IPsec |
| Encryption | AES-256 |
| No-logs policy | No logs |
| Headquarters | United Kingdom |
| Netflix access | No |
| Learn more | Get Total VPN |
How we test and rate VPNs
We complete standardized hands-on tests for each VPN we review so we can put their claims to the test. This includes vigorous third-party testing by comparing our internet speed while connected to different servers, checking for DNS leaks, making sure the kill switch actually works, and more. We also make sure we can comfortably access popular streaming sites, like Netflix, and still do our day-to-day work without interruption.
Once we’ve completed the testing, our editorial rating is calculated by taking into account key features you’d expect from a good product. We score each VPN in the following categories and use a weighted average to calculate the final rating out of 5 stars: price, server count, speed, security, and features.
To learn more about how we test, check out our full VPN methodology here.
We last tested Total VPN on November 20, 2025.
Our experience
We tested TotalAV's virtual private network (VPN) on our MacBook running macOS Sequoia. We tested Total VPN from TotalAV's left-hand menu under the Privacy section.
We learned that Total VPN's standalone app differs from the Total VPN app that's included with the antivirus. The standalone app offers more servers, several protocols, and split tunneling. But there's no clarity about this from Total VPN, which can make for a confusing user experience.
The Total VPN dashboard is pretty basic and easy to grasp. There's a giant connect button, the current server location, and an option to change locations. Although we didn't receive a tutorial from TotalAV this time around, its simple interface makes it easy to pick up for beginners.
One issue we ran into was trying to find information on the VPN and its features. TotalAV isn’t forthcoming with any of its offerings and we wish it offered more VPN-specific language.
There isn’t much to Total VPN, but we were glad that it mostly worked. We could unblock all the Netflix libraries we tested and our speeds decreased but largely unnoticeably.
Mobile experience
We also downloaded the Total VPN app on our Android device. The mobile dashboard is basically identical to the desktop app, so we didn't have any trouble switching from one device to the next.
On Android, Total VPN dropped our download speeds by an average of 52%, but we didn't notice any difference while browsing. It also worked to unblock a couple of Netflix libraries.
Who is Total VPN best for?
- Recommended for anyone who wants a no-frills VPN wrapped into their antivirus.
Formerly known as the Safe Browsing VPN, TotalAV’s VPN is integrated into its antivirus software. If you want to use it, you can purchase Total VPN, which includes TotalAV antivirus as well as Total Adblock, or you can opt for one of TotalAV's premium tiers.
If you're looking to protect your device from malware, hackers, invasive ads, and other cyberthreats, Total VPN's got you covered.
Total VPN prices and subscriptions
Total VPN only has one plan, which costs $8.25/mo. It includes TotalAV antivirus and Total Adblock. You can also opt for one of TotalAV's antivirus plans, but only the Internet Security and Total Security plans include the VPN.
The best deal is to either purchase the Total VPN package or the Total Security plan. Both come at a decent price for the first year, but Total Security costs a bit extra and comes with extras like a password manager. Total Security also allows for double the amount of devices.
| Plan | Total VPN | TotalAV Internet Security | TotalAV Total Security |
| Price per year | $8.25/mo | $39.00/first yr | $49.00/first yr |
| Max # of connected devices | 5 | 6 | 8 |
| Learn more | View plan | View plan | View plan |
If you’re curious about which antivirus software offers the best VPN, TotalAV is one of the better-priced options we’ve seen. And the yearly pricing model is great for the first year.
Here's how other VPNs included with antivirus programs compare:
- Bitdefender VPN: Starts at $2.92/mo
- Norton Secure VPN: Starts at $3.33/mo
- Total VPN: Starts at $8.25/mo
Total VPN features
Because this VPN began as part of an antivirus package, it doesn’t have as many features as a standalone VPN providers, like Surfshark or CyberGhost. What it does offer is strong encryption and a nice list of servers as well as a user-friendly dashboard where you can quickly toggle between TotalAV features.
Server count and countries
- 1,800 in 80+ countries
TotalAV doesn’t list its server count, but that’s okay as long as the ones available work well, which they do. Plus the locations of the servers offered are pretty good, as there are options across Europe, Africa, and Asia.
Other top VPNs with unlisted server counts offer a similar number of countries. For instance, ExpressVPN offers 105 countries and CyberGhost offers 100 countries.
If you’re looking to access content from different countries, you’ll have plenty to choose from with this VPN. Total VPN offers server locations in Canada, Germany, Japan, and more. It also offers servers in major U.S. cities including Los Angeles, Chicago, and New York City.
No-logs policy and headquarters
- Total VPN logs policy: No logs
- Total VPN headquarters: United Kingdom
There's not much information on Total VPN’s no-logging policy and the language in the privacy policy dances around a little bit. The most we know is that the VPN claims to not log your metadata, but there may be IP information logged.
We also know that TotalAV has been tested, at least with its antivirus product, by independent testing labs.
Unfortunately, VPNs aren’t checked for logging, so the most information we have is that the privacy policy is unclear, but it doesn’t really log your data.
Making sure your VPN doesn’t log your data is important when choosing a VPN. Data logs can be traced back to you. Since TotalAV’s headquarters is in the U.K., and England is a Five Eyes alliance country, there’s always a chance that the government can demand any logged data that any company within its borders has on you.
Kill switch
A kill switch severs your internet connection in the event your VPN connection drops. This keeps your IP address hidden even if the VPN isn’t active.
We couldn't find the setting to turn off the kill switch, but it passed our kill switch test, so we're not too concerned.
Split tunneling
Total VPN offers split tunneling, but only on Android as far as we could tell.
Split tunneling routes traffic through multiple VPN servers or no server at all, depending on what you choose. You would need split tunneling when you log in to your mobile banking app, for example.
Most mobile banking sites don’t like VPN-encrypted traffic, so split tunneling allows you to encrypt all your traffic while also logging in to your bank quickly.
VPN protocol
VPN protocols are what power the encryption. There are old ones and new ones. Some VPNs build their own. What matters is that it’s secure. It’s even better if you have some options, so you can choose which one you want, as they do have some benefits in various situations.
Total VPN used to offer just OpenVPN and IKEv2. We're glad to see it's added WireGuard, HYDRA, and IPsec since our last test.
Total VPN test results
Most people use VPNs for safety, security, and the ability to unblock geo-restricted content on streaming sites. Of course, none of those matter if the VPN slows your internet connection down past the ability to be viable.
That’s why we test for speed, the ability to unblock streaming, and IP address leaks. Total VPN passed two out of the three with flying colors.
Speed tests
- Speed test results: Total VPN dropped our download speeds by an average of 34%.
When testing your VPN for speed, you'll need to look for download speed, which determines how fast you can view things on your end, like streaming video or webpage loading. You also need to keep an eye on your ping number: the higher it is, the more likely you’ll notice a lag.
Finally, upload speed is important if you’re working and need to do things like add screenshots to your VPN review. If it takes forever to upload a piece of media, it can slow down your workday a lot.
We started our testing by running our baseline internet speed prior to connecting to Total VPN.
| Test type | No VPN | CA to CA | CA to US | CA to EU | CA to AU |
| Download speed | 310.73 Mbps | 253.15 Mbps | 218.54 Mbps | 157.33 Mbps | 194.77 Mbps |
| Upload speed | 53.78 Mbps | 56.17 Mbps | 44.85 Mbps | 18.29 Mbps | 43.42 Mbps |
| Latency (ping) | 17 ms | 55 ms | 39 ms | 183 ms | 290 ms |
| Download speed % difference | N/A | -18.53% | -29.67% | -49.37% | -37.32% |
| Upload speed % difference | N/A | +4.44% | -16.60% | -65.99% | -19.26% |
| Latency % difference | N/A | +223.53% | +129.41% | +976.47% | +1,605.88% |
We always start testing by selecting the fastest/optimal location option, if there is one. Total VPN connected us to a server in Montreal, which is the closest location, and it only dropped our download speeds by 18%. It also improved our upload speeds.
The Canadian and U.S. servers behaved normally, with normal drops on our download and upload speeds. Surprisingly, the Australia server was better than the U.K. server for download speeds. This could be due to better quality Australian servers and less congestion on that path.
Otherwise, these speed results are consistent with what we come to expect from VPN testing. Typically, servers that are closer to your physical location should have minimal impact on your speeds. It may take some tinkering to find close-by servers that work well for you.
Netflix tests
- Netflix test results: Total VPN successfully unblocked all the Netflix libraries we tested.
Netflix is relentless against VPN usage. If it detects your VPN, Netflix will block you from streaming until you disconnect. We test all the VPNs we review against this formidable opponent.
| US to US | US to CA | US to UK | US to AU | |
| Did it work with Netflix? |
Although it's struggled in the past, Total VPN has had a good streak of unblocking Netflix during our most recent tests. This time, it unblocked all four libraries: Netflix U.S., Canada, U.K., and Australia.
We're happy that you can now watch Netflix with Total VPN and enjoy content from around the world.
The only issue we had was with the Australia server. Although we could unblock Netflix Australia with ease, our stream quality was incredibly low. So we'd advise against servers on the other side of the world.
DNS leak tests
- DNS leak test results: Total VPN passed its DNS leak tests.
Domain Name System (DNS) is the internet’s phonebook. It translates the language we speak into computer language and back again, so what we type into our web browsers takes us to the page we’re looking for online. This also means that personal information like your IP address is shared in these online interactions.
When you use a VPN to encrypt your traffic, it hides that personal information so anyone spying can’t see what you’re doing. Total VPN kept our true location private and passed this test.
WebRTC leak tests
- WebRTC leak test results: Total VPN passed its WebRTC leak tests.
Web Real-Time Communication (WebRTC) communicates similarly to DNS by trading information, but when you’re establishing a phone or video connection. In this capacity, there’s also the potential that your IP address is leaked, so making sure your VPN masks it is essential for privacy.
Since so much of the internet uses video and audio now, WebRTC is not just for Zoom meetings and Signal calls. Total VPN was able to successfully encrypt data when tested for WebRTC leaks.
Kill switch test
- Kill switch test results: Total VPN passed its kill switch test.
Another security factor we test on VPNs is the kill switch test. If you have the kill switch enabled, your VPN should stop your IP address from being detected if you switch servers or lose your VPN connection.
We started from a server in Quebec and switched to a server in Finland. There were no leaks as we changed from one server to the other.
Total VPN compatibility
TotalAV is compatible with The Big Four: Windows, macOS, Android, and iOS. The site says it has downloads for Windows and Mac as well as apps available in Apple’s App Store and the Google Play Store, so you can also download the iPhone or Android app to protect your smartphone.
Since you can connect up to 5 devices simultaneously, Total VPN is good for a single person or couple who have a few devices each, or a family who each are using it only on one device.
If you need a VPN that covers more, we suggest one like Surfshark or Private Internet Access (PIA), which offer unlimited simultaneous connections.
Total VPN customer support
Total VPN offers live chat support and online guides, but it's not the most intuitive about finding those. The only phone number we found was in reference to billing support (833-201-8681).
We'll go over each customer support option below.
Live chat
We found a note in TotalAV's terms of service that it offers 24/7 chat support, but when we clicked on the link, it just led us to the same Support page. We explored the Help Center thoroughly, and all we could find were self-help guides.
It took a Google search for "total av support chat" for us to find the TotalAV chat. We double-checked that the link was secure and actually from the TotalAV site before going through with the chat, but this could be dangerous for anyone who isn't savvy to cyberthreats.
Despite the trouble finding the chat, it was quick and easy to use. It starts with a chatbot, but as soon as we requested to speaking with a human, it immediately connected us.
The TotalAV support team was fast to respond and knowledgeable. We just wish TotalAV would make it easier to find live chat.
Online guides
For the VPN, you need to visit the Total VPN site and select the Support button. From there, you can select categories for technical product support, account support, and billing support for further information.
If your issue doesn’t fall within one of the three categories on the support page, you'll need to hunt for the live chat.
Internet searches for support phone numbers frequently result in scams that steal your money. You should never have to pay for support for products like VPNs, antivirus, or for operating systems like Windows or Mac.
Top alternatives
Whether you’re looking for a clearer privacy policy or a VPN that can let you watch content from all over the world, we've listed some VPNs that are proven to be safe and effective.
![]() NordVPN |
![]() Surfshark |
![]() Proton VPN |
|
| Award | Best overall VPN | Best value VPN | Best privacy VPN |
| Star rating | |||
| Price | $2.99–$17.99/mo | $1.99–$20.65/mo | $2.49–$9.99/mo |
| Max # of connected devices | 10 | Unlimited | 10 |
| # of servers | 8,400+ servers in 120+ countries | 4,500+ servers in 100 countries | 15,800+ servers in 120+ countries |
| Netflix access | |||
| Learn more | Get NordVPN | Get Surfshark | Get Proton VPN |
FAQs
What VPN does TotalAV use?
TotalAV uses its own proprietary VPN, formerly known as TotalAV's Safe Browsing VPN. It's a solid option for keeping your online activities anonymous with its AES-256 encryption, a kill switch, and 1,800 in 80+ countries.
Is Total VPN safe?
Total VPN is safe because it uses AES-256 encryption, which is used by the military and financial institutions. It also claims to have a no-logs policy.
Are free VPNs worth it?
It depends on the free VPN you choose, whether or not it’s worth it. We love PrivadoVPN, which offers no logs as well as unlimited bandwidth and data.
Not all free VPNs are created equal. Make sure you dig into it before using it, as some are no better than if you didn’t have one turned on at all. If you’re looking to save money on a VPN, we suggest a low-cost option like Private Internet Access or CyberGhost.
How many devices can you have on Total VPN?
A Total VPN subscription allows for 5 simultaneous connections. If you opt for a TotalAV plan that includes Total VPN, you'll be able to cover up to eight devices.
Bottom line: Is Total VPN good?
Total VPN works well as an add-on for TotalAV’s antivirus product. We liked that it prevented data leaks and unblocked all the Netflix libraries that we tested.
Overall, we wouldn’t purchase TotalAV just for the added VPN, but we would recommend using it if you're already on board with TotalAV antivirus. VPNs that are bundled into another product are extremely useful to switch on in a pinch.
If you need to encrypt your Wi-Fi connection in a hurry and prevent your data from leaking, Total VPN does the trick. But if you’re looking for a large server network or features like double VPN and optimized servers, we'd recommend a top-tested VPN alternative.
See how Total VPN compares to some of our top alternatives:


