Total VPN Review 2023: Safe and Simple

TotalAV offers a VPN with its antivirus product that allows you to encrypt your traffic and stay safe from hackers while online.
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On TotalVPN's website

  • Comes with TotalAV and Total Adblock
  • Secure with no DNS or WebRTC leaks
  • Doesn't unblock Netflix
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In case you’re here for a TotalVPN review, we want to mention that product is no longer on the market. This review is for the user-friendly VPN add-on to TotalAV antivirus called Total VPN. The VPN is wrapped into the top two premium plans offered to subscribers and is compatible with Windows and Apple computers as well as mobile devices (sorry, Linux and Chromebook users).

Total VPN is a good VPN service for people looking to stay safe from hackers on public Wi-Fi or generally mask their online activities. It uses IKEv2 and OpenVPN protocols as well as 50 VPN servers.

The functionality was seamless and offered leak protection on all of the server locations we tested. There’s no free plan or 30-day money-back guarantee, but there’s also no data cap, which means you can use it unrestricted. You’ll likely not be able to use Total VPN to unblock streaming, but that doesn’t mean it can’t help keep you safe online. Let’s explore the features and functionality and see if they’re what you need in a VPN.

In this article
Total VPN review at a glance
Who is Total VPN best for?
Total VPN features
Our experience with Total VPN
TotalAV VPN test results
Total VPN compatibility
Total VPN customer support
Total VPN prices and subscriptions
Total VPN alternatives
Total VPN FAQs
Bottom line: Is Total VPN good?

Total VPN review at a glance

Price $19.00/first yr
Free version No
Max # of connected devices 3, 5, or 6 devices
Number of servers 50
VPN protocol OpenVPN and IKEv2
Encryption AES-256 bit
No-logs policy No logs
Headquarters U.K.
Netflix access No
Learn more Get Total VPN with TotalAV

Who is Total VPN best for?

  • Recommended for anyone who wants a VPN wrapped into their antivirus

TotalAV’s VPN is wrapped into its antivirus software. If you want to use it, you’ll need either the Internet Security or Total Security package, which includes the VPN. Since you can’t purchase the VPN separately, you’ll have to use it in conjunction with TotalAV’s antivirus product.

TotalAV VPN pros and cons

  • Included with some TotalAV plans
  • Secure with no WebRTC or DNS leaks
  • Offers 50 servers in 30 countries
  • Can’t be purchased separately
  • Doesn’t unblock streaming sites like Netflix

Total VPN features

Because this VPN is part of an antivirus package, it doesn’t have as many features as a standalone VPN providers, like Surfshark or CyberGhost. What it does offer is strong encryption and a nice list of servers as well as an easy-to-use dashboard, where you can toggle quickly between TotalAV features.

Server count and countries

  • 50 servers in 30 countries

TotalAV doesn’t offer a lot of servers, but that’s okay as long as the ones available work well, which they do. The number and locations of the servers offered are pretty good. If you’re looking to access content from different countries, you’ll have plenty to choose from with this VPN.

No-logs policy and headquarters

  • Total VPN logs policy: No logs
  • Total VPN headquarters: U.K.

There isn’t a ton of information on Total VPN’s no-logging policy and the language in the privacy policy dances around a little bit. The most we know is that the VPN claims to not log your metadata, but there may be IP information logged. We also know that TotalAV has been tested, at least with its antivirus product, by independent testing labs.

Unfortunately, VPNs aren’t checked for logging, so the most information we have is that the privacy policy is unclear, but it doesn’t really log your data.

Making sure your VPN doesn’t log your data is important when choosing a VPN. Data logs can be traced back to you. Since TotalAV’s headquarters is in the U.K., and England is a Five Eyes Alliance country, there’s always a chance that the government can demand any logged data that any company within its borders has on you.

Security features

  • Split tunneling: No, Total VPN doesn’t have split tunneling.
  • Kill switch: No, Total VPN doesn’t have a kill switch.
  • VPN protocols: OpenVPN and IKEv2

There are several features that are useful in any VPN. Split tunneling routes traffic through multiple VPN servers or no server at all, depending on what you choose.

You would need split tunneling when you log into your mobile banking app, for example. Most mobile banking sites don’t like VPN-encrypted traffic. You could continue to encrypt all your traffic while also logging into your bank quickly.

A kill switch severs your internet connection in the event your VPN connection drops. This keeps your IP address hidden even if the VPN isn’t active.

This may elicit some wild imaginary story where you’re a secret agent racing against the clock to smuggle political refugees out of hostile territory, but your adversary is trying to find you. They’re able to take down all of the VPNs everywhere, but your kill switch activates, and your location is safe. In real life, though, it’s much more likely that someone is trying to hack you, but they need your IP to do it. A kill switch saves you in both situations.

VPN protocols are what power the encryption. There are old ones and new ones. Some VPNs build their own. What matters is that it’s secure. It’s even better if you have some options, so you can choose which one you want, as they do have some benefits in various situations.

Our experience with Total VPN

We tested Total VPN on our MacBook with an M2 chip. We were able to download the TotalAV antivirus with no problem, and connecting to the VPN within the antivirus dashboard was extremely easy. The only real issue we ran into was trying to find information on the VPN and its features. TotalAV isn’t forthcoming with all of that, and we wish it offered more VPN-specific language.

The Total VPN dashboard is tucked inside the TotalAV desktop app.

Using the Total VPN app was pretty simple. There isn’t much to it, but it does protect you well and won’t slow down your internet connection. We weren’t able to unblock Netflix, so we tried going to Hulu. Hulu also detected the VPN.

When we did the WebRTC and DNS leak tests, we found that the servers aren’t hiding the fact they’re VPN servers. This means you’ll likely not be able to use them with any streaming service to unblock geo-restricted content.

TotalAV VPN test results

Most people use VPNs for safety, security, and the ability to unblock geo-restricted content on streaming sites. Of course, none of those matter if the VPN slows your internet connection down past the ability to be viable. That’s why we test for speed, the ability to unblock streaming, and IP address leaks. Total VPN passed two out of the three with flying colors.

Speed tests

  • Total VPN speed test results: Pass

What you need to look for is download speed, which determines how fast you can view things on your end, like streaming video or webpage loading. You also need to keep an eye on your ping number: the higher it is, the more likely you’ll notice a lag. Upload speed is important if you’re working and need to do things like add screenshots to your VPN review. If it takes forever to upload a piece of media, it can slow down your workday a lot.

When we tested Total VPN, even with the high ping rates for the U.K. and Australia, we didn’t notice too much of a slowdown. It’s a fraction of a second difference that shouldn’t hinder your ability to use the internet. Overall, we were glad to see that TotalAV’s VPN is great for everyday use.

Our internet speed test with Total VPN turned on showed only a slight drop in speed.

TotalAV VPN speed test results

Test type No VPN US to US US to EU US to AU
Download speed 44.64 Mbps 44.47 Mbps 30.11 Mbps 29.38 Mbps
Upload speed 16.95 Mbps 18.26 Mbps 17.56 Mbps 6.57 Mbps
Latency (ping) 21 ms 42 ms 295 ms 308 ms
Download speed % difference N/A -0.38% -32.55% -34.18%
Upload speed % difference N/A +7.73% +3.60% -61.24%
Latency % difference N/A 100% 1304% 1367%
Test results as of 09/26/2023.

TotalAV VPN Netflix tests

  • TotalAV VPN Netflix test results: Failed

We had high hopes for Total VPN’s ability to unblock streaming sites. When we first logged into Netflix, everything looked good. About 15 seconds in, however, we received a message letting us know Netflix saw the VPN and wasn’t about to let that malarky slide.

Subsequent tries with other countries’ servers yielded the same results. If you’re hoping to unblock geo-restricted content, we suggest going with a service like Surfshark or CyberGhost, which both use obfuscated servers.

Obfuscated servers hide your VPN use, which makes it harder for sites like Netflix to see your VPN and block you. This means you can watch Netflix with a VPN and enjoy all the benefits of global content.

Unfortunately, Total VPN didn't unblock Netflix during our tests.

Total VPN Netflix test results

US to US US to UK US to Canada US to AU
Did it work with Netflix? No No No No
Test results as of 09/26/2023.

DNS and WebRTC leak tests

  • TotalAV VPN DNS leak test results: Pass
  • TotalAV VPN WebRTC leak test results: Pass

Domain Name System (DNS) is the internet’s phonebook. It translates the language we speak into computer language and back again, so what we type into our web browsers takes us to the page we’re looking for online. This also means that personal information like your IP address is shared in these online interactions.

Our DNS leak test with Total VPN showed no leaks of our IP address.

When you use a VPN to encrypt your traffic, it hides that personal information so anyone spying can’t see what you’re doing. Total VPN passed with no leaks, but the site we used to test was able to see we were on a Mac and using a VPN. You don’t need to worry about your IP address leaking, but this kind of information is likely why all attempts to unblock streaming services will fail.

Web Real-Time Communication (WebRTC) communicates similarly to DNS by trading information, but when you’re establishing a phone or video connection. In this capacity, there’s also the potential that your IP address is leaked, so making sure your VPN masks it is essential for privacy.

Our WebRTC leak test with Total AV showed no leaks.

Since so much of the internet uses video and audio now, WebRTC is not just for Zoom meetings and Signal calls. Total VPN was able to successfully encrypt data when tested for WebRTC leaks. So go ahead and FaceTime your mom. She misses you.

Total VPN compatibility

TotalAV is compatible with The Big Four: Windows, macOS, Android, and iOS. The site says it has downloads for Windows and Mac as well as apps available in Apple’s App Store and the Google Play Store for mobile phones.

Since you can connect up to six devices simultaneously, Total VPN is good for a single person or couple who have a few devices each, or a family who each are using it only on one device. If you need a VPN that covers more, we suggest one like Surfshark or Private Internet Access (PIA), which offers unlimited simultaneous connections.

Total VPN customer support

For the VPN, you need to visit TotalAV Support Center > Technical Product Support > VPN, which takes you to a set of five frequently asked questions that TotalAV assumes you have regarding your VPN.

It doesn’t matter if you navigate here from the main site or from the support link in your dashboard, you end up at the same place. We found a note in the money-back guarantee statement that TotalAV offers 24/7 phone support, but we couldn’t find a number anywhere.

We explored the Help Center thoroughly, and all we could find were self-help guides. There wasn’t a chat box, community forum page, phone, or email where we could ask specific questions. There wasn’t even a search bar where we could type in a question.

If your issue doesn’t fall within the five FAQs, you’re kind of stuck. This is a huge con for us. A cybersecurity product needs to offer at least one method of asking specific questions, even if that’s organized community forums and nothing official from the site itself.

If you can’t find the support number for your security product, do not do an internet search looking for it.

Internet searches for support phone numbers frequently result in scams that steal your money. You should never have to pay for support for products like VPNs, antivirus, or for operating systems like Windows or Mac.

Total VPN prices and subscriptions

TotalAV offers three antivirus plans, but only the Internet Security and Total Security plans include the VPN. Alternatively, you can purchase the Total VPN package, which comes with TotalAV antivirus and Total Adblock included.

The best deal is to either purchase the Total VPN package or the Total Security plan. Both come at a decent price for the first year, but Total Security costs a bit extra and comes with extras like a password manager.

As far as pricing goes, if you’re comparing antivirus software to see which one offers the best VPN, this is definitely one of the better options we’ve seen. And the yearly pricing model is great for the first year.

Additionally, you’ll receive the ad blocker that’s included with TotalAV. That means you’ll have antivirus, ad blocking, and a VPN, all at your fingertips for one price and in one dashboard.

TotalAV + VPN cost

Plan Total VPN Ultimate VPN Internet Security Total Security
Price per year $19.00/first yr $39.00/first yr $49.00/first yr
Learn more View Plan View Plan View Plan

TotalAV offers a significantly discounted introductory price; but if you aren’t happy, you can receive a full refund within 14 days of purchase.

Total VPN alternatives

Whether you’re looking for a clearer privacy policy or a VPN that can let you watch content from all over the world, these VPNs are proven to be safe and effective.

ExpressVPN is a safety powerhouse, Surfshark allows for unlimited simultaneous connections, and NordVPN is known for beating the VPN blockers on streaming sites. Whichever you choose, we think you’ll be happy with the features offered by all of these top VPN choices.

  • ExpressVPN: ExpressVPN might be a little bit pricier than its competitors, but it comes with proven security to back up its cost. It’s the only VPN to release a proprietary router that will cover your entire internet connection on every device, including smart speakers, to make sure all of your activity is concealed. ExpressVPN is so committed to security that it even built its own VPN protocol, Lightway, so it can ensure its security is top-notch.

    Get ExpressVPN | Read Our ExpressVPN Review
  • NordVPN: NordVPN offers several products, like a password manager, cloud storage, and even Nord Threat Protection which can be bundled together to give you a full security suite. Everything is located in a handy dashboard that gives you access to all of your Nord products, so you don’t have to worry about searching for them. It’s also great at unblocking streaming so you can watch geo-restricted content from anywhere.

    Get NordVPN | Read Our NordVPN Review
  • Surfshark: Surfshark offers a variety of plans and pricing depending on the features you choose. You could go with just the VPN or go all the way up to Surfshark One+, which includes a VPN, identity theft protection, and cybersecurity. Surfshark also offers obfuscated servers, which help hide your VPN usage and unblock geo-restricted content on streaming platforms.

    Get Surfshark | Read Our Surfshark Review

Total VPN FAQs


Is Total VPN safe?

Based on our WebRTC and DNS leak tests, Total VPN is a safe product for general use. If you’re at the library or a coffee shop and want to switch on your VPN while you work, this will do the job. If you’re thinking of joining an elite spy network that requires absolute anonymity online, you may want to consider the VPN they suggest.


Who owns Total VPN?

Total VPN is a TotalAV product, which is operated by Total Security, which is a System1 company. Whew. Essentially, it’s a lot of security companies branching out to meet different needs.


Are free VPNs worth it?

Eh, it depends on the free VPN you choose, whether or not it’s worth it. We love PrivadoVPN, which offers no logs as well as unlimited bandwidth and data.

Not all free VPNs are created equal. Make sure you dig into it before using it, as some are no better than if you didn’t have one turned on at all. If you’re looking to save money on a VPN, we suggest a low-cost option like Private Internet Access or CyberGhost.

Bottom line: Is Total VPN good?

Total VPN is a good add-on for TotalAV’s antivirus offering. We liked that it’s fast and secure, and we could switch it on without any difficulty. We were also impressed with the amount of servers and countries offered, given it’s wrapped into an antivirus product.

Overall though, we wouldn’t purchase TotalAV just for the added VPN, but we would definitely use it bundled into our TotalAV product. VPNs that are wrapped into another product are extremely useful to switch on in a pinch.

If you need to encrypt your Wi-Fi connection in a hurry and prevent your data from leaking, Total VPN does the trick. But if you’re looking for the ability to unblock regional content on streaming, torrent large files securely, or even split-tunnel your traffic, we would suggest using a different, well-regarded VPN service.

Learn More
On TotalVPN's website

  • Comes with TotalAV and Total Adblock
  • Secure with no DNS or WebRTC leaks
  • Doesn't unblock Netflix
Author Details
Mary lives in Los Angeles and has been writing about tech for over 5 years. When she's not writing for work or fun, you'll find her in a theatre, at the movies, volunteering, or hiking the gorgeous SoCal landscape.