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An Applebee’s app security flaw exposed registered customers’ personal information, including birth dates, phone numbers, and veteran status. Those details could help scammers create convincing emails or texts pretending to come from a company you trust.[1]
Applebee’s parent company, Dine Brands, said on Oct. 29 that it had addressed the issue. At the time of its statement, the company said it had not found evidence of unauthorized access.
What personal information was exposed?
What this means for customers
What should Applebee’s customers do?
Bottom line
What happened to Applebee’s customer data?
A database password embedded in Applebee’s Android app allowed access to registered customers’ personal information, TechCrunch reported on Oct. 30, 2026.
Researcher Robert Wiggins of What Security discovered the hardcoded credential earlier in October 2026, in Applebee's Android app. TechCrunch said it verified the finding by downloading and decompiling the app, confirming the exposed credential, creating a dummy Applebee's account, and having the researcher retrieve that dummy account information from the customer database.
What personal information was exposed?
The exposed database contained:
- Names
- Email addresses
- Email verification status
- Dates of birth
- Phone numbers
- ZIP codes
- Veteran status
- Number of times customers had logged in
- Account creation dates
- IP addresses of most recent logins
Wiggins said the exposed database password could also have allowed an attacker to modify customer information.
It's unclear how many customer records were exposed, and Applebee's wouldn't provide a number.
What this means for customers
The clearest risk here is targeted phishing, not a confirmed case of identity theft. The reported exposed fields don't include Social Security numbers, payment card numbers, or passwords, but they can still help scammers.
A criminal could use the exposed information to impersonate Applebee’s, a loyalty program, a delivery service, or a veterans-focused organization. Email verification status and login counts could also help an attacker identify active accounts.
Recent login IP addresses add another layer of context. An IP address can point to a general location or network, which could make a scam feel more tailored even if it doesn't reveal your exact home address.
Some of this data doesn't change. Your date of birth and veteran status can remain useful for impersonation attempts long after the exposed app credential has been fixed.
What should Applebee’s customers do?
- Follow official Applebee's updates. Dine Brands says its investigation is ongoing and that it would take appropriate steps based on its findings. If you receive a notice, use the official Applebee's app or website instead of links in an email or text.
- Check your Applebee's account profile. Review your name, email, phone number, ZIP code, birth date, and any veteran-status field for unexpected changes. Because the researcher said the credential could have allowed data modification, report unfamiliar changes to Applebee's customer support.
- Watch for personalized phishing. Be suspicious of messages that mention your birthday, veteran status, ZIP code, or Applebee's account activity. If a message pressures you to click, pay, or confirm personal details, treat it as a possible phishing email or scam text.
- Secure your email and Applebee's login. Passwords were not reported exposed, but your email account is a key recovery point for many services. Use a unique password, and turn on two-factor authentication wherever it's available.
- Be careful with birthday and veteran-themed offers. Scammers might pose as restaurants, rewards programs, charities, or veterans groups. Go directly to the organization's official website or app before claiming any offer or sharing more information.
- Reduce your public contact footprint. Exposed phone numbers and emails are more useful when scammers can combine them with extra data from people-search sites. A data removal service can help limit how easy it is to find contact information.
Bottom line
Applebee’s fixed a flaw that exposed customer information, but exposure does not establish that criminals obtained the data. Check your account for unexpected changes and verify personalized offers or account alerts through the official app or website.