How to Cancel Your ExpressVPN Subscription In Four Steps

To cancel an ExpressVPN subscription, you can turn off the auto-renewal option in your billing settings. This will make it so you'll no longer be charged, but you get all the benefits until the end of your original subscription period.

Though it's one of the best virtual private networks (VPNs) out there, sometimes your needs change. That's why cancelling your subscription should be as easy as possible — and why we created this guide to help you do it faster.

Here's how to cancel your subscription on any device, plus how you can get a full refund.

How to cancel your ExpressVPN subscription on your browser

If you’re unhappy with ExpressVPN, you can cancel your subscription at any time. And if you signed up for a free trial, you can cancel that, too, before you’re charged.

1. Log in to your account and go to the My Account page.
2. Click on the My Subscription tab in the left-hand menu.
3. You'll see a list of all your ExpressVPN subscription details. Find the Edit subscription settings button and click it.
4. Turn off the Auto-renew my subscription option and follow the prompts to confirm your changes.

Your subscription will now be canceled and will not be auto-renewed when it expires.

Please note that this does not entitle you to a refund — if you cancel outside of the 30-day, money-back guarantee period, you will not be refunded.

How to cancel an ExpressVPN subscription on your smartphone

The process for cancelling your subscription is slightly different depending on whether you use an iPhone or Android device. We’ll run through both so you can choose the best method for you.

iPhone

If you’re using ExpressVPN on iOS, you can cancel your subscription through the app store. Here’s how:

1. Open the app store and go to your account by tapping your profile picture at the top-right of the screen.
2. Scroll down to the Subscriptions section and tap on it.
3. You will see a list of all active subscriptions on your account. Find and click on ExpressVPN.
4. Tap on the Cancel subscription button and confirm your decision.

Your ExpressVPN subscription will be canceled, but you’ll still have access to the VPN until the end of your current billing cycle.

Android

Here’s how to cancel your ExpressVPN subscription when you bought it on Android through the Google Play Store:

1. Open the Google Play Store and go to your account by tapping on your profile picture at the top-right of the screen.
2. Find the Payments and subscriptions section and tap on it.
3. Click on Subscriptions.
4. Find ExpressVPN from the list of your subscriptions and click it.
5. Cancel your subscription by selecting the Cancel subscription button.

And there you have it — that’s how you cancel an ExpressVPN subscription on your smartphone. Whether you’re using an iPhone or Android, it’s a relatively simple process.

There are some other out-of-the-box scenarios where cancelling may be a bit different. For example, if you paid for your ExpressVPN subscription with BitPay, you would not have your subscription automatically renewed. However, you can still cancel your subscription through customer support and get a refund (if you cancel within 30 days of signing up).

If you run into trouble at any point when trying to cancel, reach out to customer service and they'll be able to guide you in the right direction.

How to get a refund on your ExpressVPN subscription

If it's been less than 30 days since you bought your subscription, you're entitled to a full refund thanks to ExpressVPN's money-back guarantee.

In order to claim it, follow these steps:

1. Log in to your account. Go to expressvpn.com and click My Account in the top-right corner. Enter your email address and password to log in to your account.
2. Open live chat. After you log in, click on the Start a conversation option on your dashboard. This will open a live chat window and connect you with an ExpressVPN customer service representative.
3. Explain that you want to cancel. All you need to do now is explain to the customer support representative that you wish to cancel your subscription.

They will then process your refund and send it back within seven business days to your bank account or credit card account.

Top ExpressVPN alternatives

If you’re looking for alternatives to ExpressVPN, there are plenty of other VPN providers out there that offer similar features. Here are some of the best.

Surfshark

Surfshark is one of the most affordable VPN providers on the market. It offers a wide range of features, including a kill switch (to prevent your real IP address from being exposed if the VPN connection drops), 24/7 customer support, and an ad blocker. Starting at just $1.99/mo (billed every two years), it’s an excellent VPN cost for those on a budget.

What’s more? Surfshark offers a 30-day, money-back guarantee, so you can try it out risk-free.

Get Surfshark

CyberGhost VPN

With CyberGhost VPN, you get access to thousands of servers in 100 countries. It’s a great option for those who want to unblock geo-restricted content, including streaming services such as Netflix, and enjoy a fast and reliable VPN connection.

And at just $2.03/mo (billed every two years), it stands out as one of the most affordable VPN subscription plans on the market. CyberGhost VPN also offers a 45-day money-back guarantee — one of the longest in the industry.

Get CyberGhost

NordVPN

NordVPN is another popular VPN provider that offers a high-security level and privacy protection. It’s slightly more expensive than Surfshark, starting at $2.99/mo (billed every two years), but it’s still a great option.

When you sign up for NordVPN, you get access to features such as double protection (which encrypts your traffic twice), Onion over VPN (which routes your traffic through the Onion network for additional security), and 24/7 customer support. 

These features make it possible for you to browse the web securely and privately without having to worry about your data being exposed. And as with Surfshark, NordVPN also offers a 30-day, money-back guarantee.

Get NordVPN

Here’s a summary of the main features offered by each VPN provider:

FAQs

Bottom line

ExpressVPN is one of the most popular VPN providers on the market. But it’s not always the best option for everyone. If you’re looking for alternatives to ExpressVPN, there are plenty of other VPN providers out there that offer similar features. Plus, you can always check out our guide on the best VPN services to find a VPN that’s right for you — and your budget.