ID Watchdog Review 2024: Identity Theft Protection and Valuable Bonus Features

Created by Equifax, ID Watchdog identity theft protection is one of the best identity protection services with plenty of identity and credit monitoring features. You’ll get the most out of the Premium subscription, but there are options to suit a variety of households and budgets. It comes standard with features like up to $2 million in identity theft insurance and extras like a NordVPN subscription. We dug in to give you a full view of this service and what it has to offer.

Review at a glance

Price	$14.95–$34.95/mo
Number of people covered	Up to 2 plus children
Identity theft insurance	Up to $1 million
Types of identity monitoring	Credit, SSN, dark web, public records, change of address
Credit monitoring	Yes
Credit reports	Yes — TransUnion, Equifax, and Experian
Credit score	Yes
Identity restoration services	Yes
Extras	Registered offender monitoring, antivurs, VPN, password manager, phishing and malware alerts, dark web, social media, and more
24/7 Support	Yes
Details	Get ID Watchdog

Our experience

We had a lot of issues with signup because we used Safari. This wasn’t indicated to us anywhere on the signup page. Everything was smooth until it took us to the page where we had to enter more information. The site simply would not allow us to create an account. We attempted this first on a Mac using the Safari browser. When we called customer service to help us log in, we were told we could only use a Chrome browser.

Unfortunately, we weren’t able to sign into the service on our own. We spent a few hours going back and forth with the extremely friendly customer service representatives who helped us get our account working. Once we were logged in, we were informed it could be up to a month before we saw any credit reporting and up to a few days before the service would identify and alert us to any issues relating to our identity. After a few hours, our credit score did show up in the credit portal, but we still hadn’t received any alerts.

When we retested the product, we knew to use a Chrome browser. Our signup and login process was effortless, and we were immediately taken to our dashboard, which was populated with information after only a few hours. This was a significant improvement from when we originally tested ID Watchdog.

Once our information began loading, we found ID Watchdog to be similar to many of its competitors. We were able to view a list of the registered offenders in our area and see the information ID Watchdog scans for on the dark web. Overall, we found the service to be helpful once it was loaded and working properly.

Who it's best for

• We recommend ID Watchdog for individuals or families who want to bundle services like antivirus, a VPN, and a password manager with identity theft protection. 
  

ID Watchdog offers plans for both individuals and families, which means you can cover everyone in your home. The bonus is that you can get antivirus through Bitdefender in addition to NordVPN and NordPass password manager. Whether you already use these services or want to start, you can get a bundle for a reasonable monthly price. 

Prices and subscriptions

ID Watchdog’s pricing is on par with the competition with a range of $14.95–$34.95/mo. The Select plan for an individual is the least expensive option and offers you basic protection and identity theft insurance. Think of it like the greatest hits of identity theft protection — you get the most popular features included in your choice. Purchasing the plan for a year in advance brings the monthly price down a couple of bucks to $14.95/mo.

If you want to get in-depth with your ID theft prevention tools, then you’ll want the Premium plan. This offers more monitoring options, including all three credit reporting bureaus and social media monitoring, which will keep an eye on your accounts for hacking or fraudulent accounts in your name. You also have the option to lock your credit with the three bureaus if you choose this plan.

You can apply the family add-on to either of these plans. This will include another adult and up to four children, which is lower than some of ID Watchdog’s competitors, who include anywhere from 10 to unlimited children. If you’re a big family, you may want to find another service, like Aura, which offers plenty of coverage options for large families.

ID Watchdog plans comparison

Plan	Select	Premium
Who’s covered	1 adult	1 adult
Identity theft insurance	Up to $1 million	Up to $1 million
Credit monitoring
Financial activity alerts
Credit reports	Yes — Equifax	Yes — Equifax, TransUnion, Experian
FICO or Vantage	Vantage	Vantage
Credit lock		Multi-bureau
Identity restoration services
Dark web alerts
Social media account alerts
Social Security number monitoring
Home title monitoring
USPS address change alerts

Features

While ID Watchdog includes standard features like credit monitoring and fraud detection, it also offers a VPN and password manager through Nord in addition to Bitdefender’s antivirus software. You can find these features from some competitors, but not all. We appreciated that they come from trusted names like Nord and Bitdefender.

What does it protect against?

ID Watchdog is a comprehensive service that provides alerts and monitoring services for different aspects of your identity. You have the ability to set up dark web alerts, check for registered offenders in your area, prevent child identity theft, and even monitor social media accounts for imposters. And that’s not all. ID Watchdog provides the following services:

Control and manage features

• Credit report lock
• Fraud alerts
• Financial account monitoring
• Social media account monitoring
• Address monitoring
• Registered offender reports
  
• Virtual private network (VPN)
• Password manager

Monitor and detect features

• Credit report monitoring
• Subprime loan block
• Child credit monitoring
• Dark web monitoring
• High-risk transaction monitoring
• Three bureau credit monitoring
• Credit score tracker

Support and restore features

• Up to $1 million in Identity theft insurance
• Identity theft resolution
• 401k/HSA stolen funds reimbursement

Credit monitoring

You’ll find the identity theft protection and credit monitoring guide in the main dashboard and in a separate credit monitoring section. Depending on the plan you choose, you’ll either have a report from one or all three credit reporting bureaus. Additionally, you can request a credit report so you can better understand what is impacting your score and how to catch issues before they become a problem.

Most of it is a set-and-forget kind of service, where you have the ability to check on your credit and your reports but you don’t have to do anything to keep the service working. If you do need to lock your credit, you can do that from the ID Watchdog credit dashboard.

Credit reports and credit scores

If you want to buy a car, rent an apartment, apply for a credit card, or sometimes even snag your dream job, you’ll need a good credit score. Keeping an eye on your credit will help you avoid surprises and disappointments in the future.

Depending on the plan you choose, you’ll be able to check your report on one or all three major credit bureaus. You’ll also have updated VantageScore information daily or monthly.

Identity monitoring

ID Watchdog checks your social media accounts for takeovers or impersonations, alerts you if someone tries to take out a loan in your name, and scans the dark web for your personal information. That’s not all: You can track your medical insurance and government IDs to make sure they aren’t being used for fraudulent activity.

You’ll receive a comprehensive view of your identity and how it’s being used, which can save you time, money, and resources in the future if anyone tries to steal it.

Identity restoration services

Identity restoration services are one of those things you never think you’ll need. However, if you ever find yourself in a situation where your identity has been stolen, this service is invaluable. With ID Watchdog Premium, you’ll receive up to $1 million in ID restoration insurance along with the service’s restoration experts to help you with the remediation of identity theft losses. ID Watchdog provides you with a restoration specialist and services that will help you take back control of your identity.

Bonus features

While we love the dark web and social media monitoring, the real MVP bonus features are collaborations with well-known and trusted security brands. ID Watchdog offers Bitdefender antivirus, NordVPN, and NordPass password manager.

When you factor in the cost of these other security products, it makes ID Watchdog a very affordable addition to your security stack. 

Does it keep your data safe?

ID Watchdog’s privacy statement states your data is not shared with outside parties for marketing purposes. The statement also says that ID Watchdog adheres to Equifax’s privacy policy. When you go to Equifax’s privacy policy and scroll down to how your data is used, it absolutely says it shares your information for marketing purposes.

This is confusing, so we fired off an email to the privacy officer via the privacy contact form asking for clarification. We never received a response.

Compatibility

ID Watchdog doesn’t let people know that you can’t use the portal on a Safari browser. We had to speak with a customer support representative after trying to initiate our account. She told us we could only use a Google Chrome browser. We couldn’t find this information listed anywhere on the website.

There are options in your portal to download the app from Google Play or Apple’s App Store. You can also find them in the respective stores on your mobile device. The iOS mobile app has a rating of 2 stars, while the Android app has a 3.4-star rating. Like most competitors’ apps, it appears these are buggy and don't work the way they’re supposed to based on customer reviews.

Customer support

Customer support is truly helpful. We had a lot of issues with creating and logging in to our account. We spent a few hours back and forth on the phone with support, and each time the representative was friendly, helpful, and patient with us. When we finally were able to log in, she let us know that there wouldn’t be any information populating in our portals for a while (and no credit information for a month!) because of the nature of the issue we encountered.

The support page also has a button to contact its support by email and a list of FAQs. ID Watchdog's customer care team is available 24/7.

• ID Watchdog phone: 1-800-970-5182
• ID Watchdog email: idwatchdogcustomerservice@equifax.com 

Top alternatives

FAQs

Bottom line: Is ID Watchdog good?

Yes, ID Watchdog identity theft protection is a comprehensive service with many useful features. Whether you’re looking for identity monitoring or want the peace of mind of knowing you have remediation services for identity theft, ID Watchdog will provide both. Even though we experienced problems setting up the service, once we were in, it was comprehensive.

If you’re considering an identity theft protection service, ID Watchdog may be a good choice for you. With the added bonus of the VPN, password management services, and the antivirus from Bitdefender, you could potentially cancel other services and bundle it all into this one all-inclusive package. We feel those extra features make it one of the best identity theft protection services available.