Norton vs. Sophos 2024: Norton Has Everything You Need

Norton is a good choice for users wanting additional cybersecurity features with an antivirus suite. Sophos is no slouch either, and works for anyone wanting various options that may cost a bit more than other antivirus programs.
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Best for a Cybersecurity Suite

4.8
Editorial Rating
Learn More
On Norton 360 Antivirus's website

Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • Excellent protection against malware, ransomware, and hacking with perfect test results
  • Full security suite available to protect every aspect of your digital life
  • Protect with confidence thanks to their 100% virus removal guarantee

Best for a Solid Antivirus Protection

4.2
Editorial Rating
Learn More
On Sophos's website

Antivirus Software
Sophos
  • Uses AI threat detection to stay on top of latest cyberthreats
  • All plans protect up to 10 computers and unlimited smartphones
  • Scanning options can be confusing

Norton is the better antivirus overall, as it provides more than just antivirus protection; its plans come with plenty of extra security features like a virtual private network (VPN) and password manager. Norton also has multiple plans, starting at $29.99/first yr, to fit almost any budget.

Sophos antivirus doesn’t have as many plans and it’s not as budget-friendly. There are one-year, two-year, and three-year subscriptions available, starting at $44.99/yr for the one-year plan. However, all Sophos plans cover up to 10 computers, which is more than most Norton plans.

There’s a lot more to unpack regarding these two antivirus programs, so let’s find the best one for you.

In this article
Overview
Prices
Features
Test results
Compatibility and customer support
FAQs
Norton vs. Sophos: which is better?

Norton vs. Sophos overview

One of the main differences between Norton vs. Sophos is that Norton offers several tiers with various amounts of cybersecurity features. You can cover one to 10 devices and all of the plans come standard with antivirus protection, cloud backup, and a password manager.

Other than choosing the length of your subscription term, all Sophos plans have the same features. If you’re new to antivirus software, Sophos makes choosing a plan easy. Every Sophos Home account protects up to 10 computers, so it may be better suited for large households.

  • Norton: Best for a cybersecurity suite
  • Sophos: Best for solid antivirus protection

Norton vs. Sophos compared

Star rating
4.8
4.2
Starting price Starts at $29.99/first yr Starts at $44.99/yr
Max number of protected devices 10 10
Malware scans Manual and scheduled Manual and scheduled
Real-time protection
Phishing protection
Ransomware protection
24/7 customer support
Compatibility Windows, Android, macOS, iOS Windows, Android, macOS, iOS
Learn more Get Norton

Read Norton Review

Get Sophos

Read Sophos Review

How we test and rate antivirus software

We use our proprietary grading rubric in all of our testing, which considers ease-of-use, third-party testing scores, internal testing scores, price, compatibility, and features offered, among other metrics. 

This means that our testing process is designed to ensure that the product isn't too confusing, protects as it claims, and offers you a lot for a reasonable price. We download and run each program on our own computers on home networks, just like you would. Our ratings reflect the real-world performance of the antivirus product. This ensures that we can recreate a similar experience for you and give our best advice on whether or not it's worthwhile.

To learn more about how we test, check out our full antivirus testing methodology here.

Which antivirus is the better value?

Overall, Norton is cheaper and offers a longer money-back guarantee.

Our Pick
Price range $29.99–$99.99/first yr $44.99–$104.99
Best value plan Norton 360 Deluxe for $49.99/first yr Sophos Home Premium 1-year for $44.99/yr
Money-back guarantee Yes — 60 days Yes — 30 days
Learn more Get Norton

Read Norton Review

Get Sophos

Read Sophos Review

Norton starts a bit cheaper than Sophos. It also has numerous plan tiers, with the price depending on the number of devices you want coverage for and the features that come with the plan.

The most you will pay for Norton is $99.99/first yr if you choose Norton Select with LifeLock. That plan protects up to 10 devices and has the most features offered, like a VPN, parental controls, and identity theft protection.

Norton picked its Deluxe plan as the best value, and we agree. For $49.99/first yr, you’ll get protection for five devices, 50 GB of cloud backup, parental controls, and other cybersecurity features.

The only difference between Sophos plans is the number of years you want to be covered. With Sophos, you can get antivirus protection for one, two, or three years.

We think the best value is to buy only one year of Sophos for $44.99/yr. Antivirus needs change, and we know many don’t want to be tied down for multiple years to one product. The price only drops about $10 per year if you select the three-year plan.

Sophos includes a 30-day money-back guarantee to try the product risk free. Norton provides a 60-day money-back guarantee, which is plenty of time to decide if the product is right for you. Both offer 30-day free trials as well, so you have plenty of time to determine which antivirus is best for you.

Winner: Norton has more options for users who may need different price availability. It also offers twice the time that Sophos gives to decide if you like the product.

Which antivirus has better features?

Norton offers extra features like a password manager, a VPN, and device optimization tools.

Feature
Our Pick
Manual and scheduled scans
Real-time protection
Phishing protection
Ransomware protection
Firewall
Device optimization tools
Parental controls
Password manager
VPN
Ad blocker
Learn more Get Norton

Read Norton Review

Get Sophos

Read Sophos Review

Both Norton and Sophos offer basic antivirus features like an antivirus scan, real-time antivirus protection, as well as protection from phishing and ransomware attacks. But when it comes to extra features, these two antivirus programs differ.

The real-time protection feature built into Sophos antivirus automatically scans files when you access them.

Both antivirus platforms are good for families. Sophos has parental web filtering to give parents more control over what their children can access online. Norton also has parental controls and the School Time feature, which provides online restriction times during school hours.

Sophos comes with a hefty price tag when you consider all it lacks. Although you can protect up to 10 devices, it leaves out some desirable features.

Sophos offers a free firewall, but it’ll overwrite all the data on your computer when installed. Therefore, you’ll need to install the firewall on a separate computer. You also won’t get a VPN to make your online browsing safer, or a password manager to keep your credentials more secure.

Meanwhile, Norton packs a punch, with its basic plan including a password manager and 2 GB of cloud backup with its antivirus protection. The other plans all come standard with advanced features like a VPN, dark web monitoring, and more.


Winner: Norton is the clear winner here. You get more features for your money, and depending on the plan, you can get it for less than you’ll pay for Sophos.

Norton vs. Sophos: Test results

When it comes to malware detection and prevention, we want to be sure you’re protected. Beyond our own testing, we refer to third-party test sites to know exactly how an antivirus performs in real-world environments.

To compare Norton and Sophos, we referred to AV-TEST. It recreates real-world cyberthreats to asses the performance of antivirus programs based on detection, prevention, and mitigation. 

Norton vs. Sophos malware protection scores

Our Pick
AV-TEST Windows score 18/18 N/A
AV-TEST macOS score 18/18 18/18
AV-TEST Android score 18/18 17/18
Learn more Get Norton

Read Norton Review

Get Sophos

Read Sophos Review

Both Norton and Sophos had excellent scores with some minimal markdowns. Norton's Windows score was 18/18 due to some false positives. Unfortunately, Sophos has yet to be tested on Windows, so we can't verify its accuracy. 

Although both Norton and Sophos scored well, Norton had higher total scores. 

Winner: Norton wins as its AV-TEST scores were higher overall. Sophos still received high marks and we would feel safe using the product, but it didn’t perform as well as Norton did.

Which antivirus has better compatibility and customer support?

While both antivirus offer plenty of support options, Norton offers 24/7 customer support so you can get help whenever you need it.

Our Pick
Windows
macOS
Android
iOS
Browser extensions Chrome, Firefox, Edge, Safari Chrome, Edge, Firefox, Safari
24/7 customer support
Customer support options Live chat, phone, online guides, support forums Live chat, email, online guides, support forums
Learn more Get Norton

Read Norton Review

Get Sophos

Read Sophos Review

The Norton interface was easy to use, and we had no issues with scanning, even with multiple browser tabs open. We also didn’t notice any lag with any of our running programs during scans.

The junk cleaner was a nice addition and helped to remove files we no longer needed, freeing up space on our MacBook device.

We tried Norton's junk file cleaner, which took a few minutes to identify files we could safely remove to improve our device's performance.
Norton antivirus junk scan

While our overall experience with Sophos was positive, we did note that the scan function was confusing at first use. Sophos doesn’t have a quick scan button like most antivirus programs. There is a fast scan option instead, which is similar to a quick scan. The fast scan is worthy of its name, taking only around five minutes to complete.

The interface was simple, but you need to access the Sophos website to make changes or view a setting, which was frustrating for us during testing.

Our Sophos quick scan took less than five minutes to run and didn't find any threats on our device.

Norton and Sophos have similar offerings for customer support, including phone, live chat, online guides, and support forums. However, Norton offers 24/7 phone support, while Sophos's support hours are limited to Monday through Friday, 8 a.m. to 8 p.m. EST. We do like that Sophos provides support videos, which could be helpful for visual learners.

Winner: Norton wins. Norton was simple to use, and everything worked well while running the software. Sophos was also simple to use, but having to go to the product website each time didn’t make it the most user-friendly software.

FAQs


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Is there a better antivirus than Norton?

We recommend TotalAV as the best alternative to Norton. It has the same starting price as well as high protection rates and bonus features like an ad blocker and password manager.


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Is Sophos antivirus trustworthy?

We think Sophos antivirus works well as antivirus protection and its top third-party test results indicate that its trusthworthy.


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What are the disadvantages of Norton antivirus?

Norton's cons include a lack of a free version for basic protection and its expensive pricing after the first year rate.


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Do I need Windows Defender if I have Sophos?

We don’t recommend running Windows Defender if you have Sophos, as it may cause performance issues by taking up considerable RAM. One antivirus program should be sufficient to protect your device.

Norton vs. Sophos: Which is better?

If we must choose one, Norton comes out on top. With so many features, like a secure VPN, cloud backup, a firewall, and so many other options, Norton is hard to pass up. It’s been a trusted name in antivirus software for many years, and that doesn’t look likely to slow down anytime soon. 

We want to be clear that both Norton and Sophos are good antivirus programs. In our reviews and according to the third-party testing, these products offer security protection you can trust. Everyone needs antivirus protection and with prices starting at $29.99/first yr, we suggest giving Norton a try.

4.8
Antivirus Software
Norton 360 Antivirus
  • Excellent protection against malware, ransomware, and hacking with perfect test results
  • Full security suite available to protect every aspect of your digital life
  • Protect with confidence thanks to their 100% virus removal guarantee
Learn More

Top antivirus alternatives

As with all products, we know these two antivirus programs may not fit the bill for your particular needs. With that in mind, we have some alternatives you may like better.

Antivirus
Best for Bundled services Parental controls Phishing protection
Starting price Starts at $29.99/first yr Starts at $39.99/first 2 yrs Starts at $29.99/yr (first year only)
Additional features VPN, password manager, ad blocker, device optimization tools VPN, identity protection, parental controls, password manager VPN, identity protection, parental controls, device optimization tools
Learn more Get Norton Get McAfee Get Bitdefender


Enjoy Norton’s 100% Virus Protection Promise
4.8
Editorial Rating
Learn More
On Norton 360 Antivirus's website
Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • Excellent protection against malware, ransomware, and hacking with perfect test results
  • Full security suite available to protect every aspect of your digital life
  • Protect with confidence thanks to their 100% virus removal guarantee
Author Details
Patti Croft is a seasoned writer specializing in technology, with three years of experience. With a B.S. in Computer Science and a background as a technical analyst and security specialist, she covers a range of topics like data security and parental control software.