Norton vs. Trend Micro 2024: Norton Has the Inside Track

Norton and Trend Micro provide a robust suite of trustworthy security features, but Norton edges ahead because of its VPN and firewall.
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Best for Comprehensive Antivirus

4.8
Editorial Rating
Learn More
On Norton 360 Antivirus's website

Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • Excellent protection against malware, ransomware, and hacking with perfect test results
  • Full security suite available to protect every aspect of your digital life
  • Protect with confidence thanks to their 100% virus removal guarantee

Best for a la Carte Antivirus

4.7
Editorial Rating
Learn More
On Trend Micro's website

Antivirus Software
Trend Micro
  • More affordable than Norton, McAfee, Bitdefender, and more top providers
  • Aced all internal tests and recent third-party tests
  • No firewall, only boosts Microsoft Defender

Norton and Trend Micro are two of the most well-known antivirus products on the market. Norton wins this head-to-head comparison with its comprehensive security suite and features ranging from antivirus to parental controls to identity protection. On the other hand, Trend Micro is best if you need only antivirus protection.

In our comparative review of Norton vs. Trend Micro, we review pricing, third-party test results, and essential features to help you determine which antivirus software best meets your needs.

In this article
Overview
Prices
Features
Test results
Compatibility and customer support
FAQs
Norton vs. Trend Micro: Which is better?

Norton vs. Trend Micro overview

Choosing the right antivirus product that fits your budget and protects your device from malware can feel overwhelming. Norton and Trend Micro are two antivirus programs that provide comprehensive cybersecurity protection.

Norton is one of the most recognizable names for antivirus and malware protection. It offers several plans at different price points and protects against malware, ransomware, and other cyberthreats. We like that all of its Norton 360 plans — from Standard to Deluxe — include parental controls and a firewall for advanced protection.

Trend Micro has many features, but the Maximum Security plan offers the most bang for your buck. It’s the most expensive, but it comes with performance optimization, a password manager, and more compatibility options. However, Trend Micro doesn’t offer a firewall with any plan.

  • Norton: Best for a comprehensive antivirus program
  • Trend Micro: Best for a la carte antivirus protection

Norton vs. Trend Micro compared

Star rating
4.8
4.7
Starting price Starts at $29.99/first yr Starts at $19.95/yr
Max number of protected devices Unlimited 10
Malware scans Manual and scheduled Manual and scheduled
Real-time protection
Phishing protection
Ransomware protection
24/7 customer support
Compatibility Android, iOS, Windows, macOS Android, iOS, Windows, macOS
Learn more Get Norton

Read Norton Review

Get Trend Micro

Read Trend Micro Review

How we test and rate antivirus software

We use our proprietary grading rubric in all of our testing, which considers ease-of-use, third-party testing scores, internal testing scores, price, compatibility, and features offered, among other metrics. 

This means that our testing process is designed to ensure that the product isn't too confusing, protects as it claims, and offers you a lot for a reasonable price. We download and run each program on our own computers on home networks, just like you would. Our ratings reflect the real-world performance of the antivirus product. This ensures that we can recreate a similar experience for you and give our best advice on whether or not it's worthwhile.

To learn more about how we test, check out our full antivirus testing methodology here.

Norton 360 pros and cons

Norton has such a comprehensive set of features paired with its varied plans that nearly everyone can find something that fits the bill. Its real-time protection and extra features like cloud backup and a password manager give users a pretty big safety net.

Pros
  • Protection against all malware, ransomware, and hacking
  • Cloud backup and password manager included with all plans
  • Includes parental controls
Cons
  • No free version
  • Multi-tab navigation may be overwhelming at first when using the portal

Trend Micro pros and cons

Trend Micro scored well during third-party testing and has four tiers of plans, all of which offer manual and scheduled malware scans. Parental controls help parents keep an eye on their children's internet usage, and optimization tools keep the surfing experience smooth.

Pros
  • More affordable than Norton, McAfee, Bitdefender, and more
  • Aced all of our internal tests and recent third-party tests
  • 30-day free trial, no credit card required
Cons
  • No firewall, only boosts Microsoft Defender
  • Two lowest tiers are only available for Windows
  • 24/7 support only available with highest tier

Which antivirus is the better value?

Norton has the best value due to its vast features and multiple plans.

Our Pick
Price range $29.99–$99.99/first yr $19.95–$54.95/yr
Best value plan Norton 360 Deluxe for $49.99/first yr Trend Micro Maximum Security for $49.95/yr
Money-back guarantee Yes — 60 days Yes — 30 days
Learn more Get Norton

Read Norton Review

Get Trend Micro

Read Trend Micro Review

Norton 360 Deluxe has the best value, supporting up to five devices, and includes features like a VPN, dark web monitoring, parental controls, and privacy monitoring for $49.99/first yr. Its lowest tier Antivirus Plus plan at $29.99/first yr provides only cloud backup and a password manager as extra features.

Norton 360 Standard, priced at $39.99/first yr, has similar benefits as 360 Deluxe, but it lacks parental controls and privacy monitoring. If you don’t need parental controls, you may want to consider the Norton 360 Standard plan to save money.

Trend Micro offers four plans. Although the Maximum Security plan is priced higher, we think it’s the best value for your money.

The Maximum Security plan protects up to five devices and is compatible with Windows, iOS, macOS, Android, and Chromebook. It comes with all essential antivirus protections, plus performance optimization, mobile device security, and dark web monitoring.

Trend Micro’s basic plan costs $19.95/yr, secures one device, and is only Windows compatible. It comes with basic antivirus protection.

Norton 360 offers a 7-day free trial and a 60-day money-back guarantee for annual plans. Trend Micro has an impressive 30-day risk-free trial and a 30-day money-back guarantee. Trend Micro doesn’t require a credit card for the free trial, so you can test it without worrying about canceling.

Winner: Norton wins for overall value. Norton 360 Deluxe will protect your devices with enhanced security features like a firewall, a VPN, 50 GB of cloud storage, and more.

Norton vs. Trend Micro: features

Feature
Our Pick
Manual and scheduled scans
Real-time protection
Phishing protection
Ransomware protection
Firewall
Parental controls
Password manager
VPN
Ad blocker
Device optimization tools
Learn more Get Norton

Read Norton Review

Get Trend Micro

Read Trend Micro Review

Norton and Trend Micro offer many of the same security and protection features, such as ransomware and malware protection, phishing protection, a password manager, parental controls, and more. However, while they offer similar benefits, there are a few key differences to note.

Norton embeds firewall protection in its software, a key differentiator between the two products. Trend Micro has a firewall booster to enhance Windows’ firewall functionality. If Trend Micro isn't running, you must turn on the Windows firewall for the booster to work.

Instructions for Trend Micro's Firewall Booster under its protection settings.

Unfortunately, Trend Micro doesn’t come with a VPN; it’s offered at an additional cost. Norton 360 Standard, Deluxe, and Select with LifeLock all come with Norton Secure VPN.


Winner: Norton edges out Trend Micro. Norton’s enhanced VPN and firewall features are important for added security protection.

Norton vs. Trend Micro: test results

Third-party testing is a rigorous and reliable tool for evaluating the performance of antivirus software. It pushes the software to its maximum limits to validate the product's claims.

We use AV-TEST as an independent, unbiased third-party review site. AV-TEST assigns scores from 0 to 6 in three categories — protection, performance, and usability. The maximum number of total points a product can receive is 18. At 10 points or higher, the product gets the AV-TEST approval seal, a sign of certified security.

Norton vs. Trend Micro malware protection scores

Feature
Our Pick
AV-TEST Windows score 16.5/18.0 17.5/18.0
AV-TEST macOS score 18.0/18.0 18.0/18.0
AV-TEST Android score 18.0/18.0 18.0/18.0
Learn more Get Norton

Read Norton Review

Get Trend Micro

Read Trend Micro Review

Most recent Windows scores are from Mar-Apr/2024.
Most recent macOS scores are from Mar/2024.
Most recent Android scores are from Mar/2024.

Norton and Trend Micro both received perfect scores on their AV-TESTs for macOS and Android. However, the Windows platforms were docked points.

Norton received a 5.0 for performance and a 5.5 for protection. Compared to the industry average, Norton significantly slowed down computer speeds when launching popular websites, launching standard software, and installing frequently used apps. Norton also had two false positives while working with legitimate software compared to the industry average of 0.

Trend Micro received a 5.5 for performance, but that was its only markdown. Compared to the industry average, Trend Micro slowed down computer speeds when launching popular sites and installing frequently used apps.

Winner: Trend Micro wins. It was one point ahead of Norton on its Windows AV-TEST results.

Norton vs. Trend Micro: compatibility and customer support

Windows
macOS
Android
iOS
Browser extensions Yes — Google Chrome, Mozilla Firefox, Microsoft Edge, Safari Yes — Google Chrome, Microsoft Edge, Mozilla Firefox, Safari
24/7 customer support
Customer support options Live chat, phone, online guides, forums, social media Live chat, phone, email, online guides
Learn more Get Norton

Read Norton Review

Get Trend Micro

Read Trend Micro Review

When testing Norton, we didn’t have difficulty using or navigating any of the features. There were no scanning issues or lags with running programs during scans.


While Norton is compatible with macOS, some security features aren’t available for Macs. This includes the Power Eraser and Proactive Exploit Protection (PEP).

Trend Micro’s interface is easy to use. Some initial scans took longer because they checked for malware, but the following scan was faster. You can also customize the files and drives you want scanned.

Trend Micro's dashboard with options for a quick scan, a full scan, and a custom scan.

Norton and Trend Micro provide 24/7 customer support. Norton is available 24/7 via phone and live chat, while Trend Micro is available 24/7 via phone (premium plans only). Norton has a help center and a community forum. You can message its team on Facebook or Twitter with questions, and the chatbot and phone support are available 24/7.

We were impressed by Trend Micro’s help center. The dashboard is intuitive and easy to navigate, with a complete library of information. You can also connect with its support team via phone, email, chatbot, and Messenger.

Winner: This is a draw. Norton and Trend Micro have intuitive interfaces and superior customer support. Trend Micro may have better compatibility with macOS, but both Norton and Trend Micro received high scores in all categories for compatibility.

FAQs


+

Is there better virus protection than Norton?

We listed Norton as one of the best antivirus programs for its bundled services. However, there are other trusted and tested antivirus products that may be more economical or have higher AV-TEST scores, like Trend Micro.


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Can I trust Trend Micro?

Yes, you can trust Trend Micro. The independent AV-TEST results prove that Trend Micro is safe and trustworthy and protects against malware.


+

What are Norton Antivirus’ disadvantages?

Norton makes a highly regarded antivirus software. The primary disadvantage to using Norton is if you’re a dedicated Apple user, as some of the security tools aren’t available for macOS.


+

Does Trend Micro slow down your computer?

According to AV-TEST, Trend Micro’s Windows app slowed down computer speeds in some instances, like launching popular sites. However, it received only a half point deduction for this and it received a perfect performance score for macOS and Android.

Norton vs. Trend Micro: Which is better?

Both Norton and Trend Micro are reliable antivirus programs. Trend Micro is improving its third-party testing and reviews. Norton is an OG in the antivirus software market and continues to adapt to the ever-changing security threats.

It’s a close call between the two, but Norton is our preferred pick. Norton’s features, such as a secure VPN, a firewall, and dark web monitoring, wrapped into their Standard and Deluxe plans, make it stand out from the competition.

4.8
Antivirus Software
Norton 360 Antivirus
  • Excellent protection against malware, ransomware, and hacking with perfect test results
  • Full security suite available to protect every aspect of your digital life
  • Protect with confidence thanks to their 100% virus removal guarantee
Learn More

Norton vs. Trend Micro alternatives

Even though Norton and Trend Micro offer a full suite of security features and pricing plans, they may not meet your needs. We’ve thoroughly tested and reviewed three other alternatives for you to consider.

Antivirus
Best for Overall protection Parental controls Phishing protection
Starting price Starts at $29.00/yr (first year only) Starts at $39.99/first 2 yrs Starts at $29.99/yr (first year only)
Additional features Password manager, ad blocker, a VPN, device optimization tools Identity and credit monitoring, a VPN, file shredder, parental controls Password manager, a VPN, parental controls, safe online banking
Learn more Get TotalAV Get McAfee Get Bitdefender


Enjoy Norton’s 100% Virus Protection Promise
4.8
Editorial Rating
Learn More
On Norton 360 Antivirus's website
Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • Excellent protection against malware, ransomware, and hacking with perfect test results
  • Full security suite available to protect every aspect of your digital life
  • Protect with confidence thanks to their 100% virus removal guarantee
Author Details
Callander Turner is a seasoned writer with more than a decade of writing experience. Holding a B.A. in English from the College of William and Mary, she began her career in tech policy and specializes in topics such as hacking, antivirus software, and password managers.