Roblox Account Hacked? Here’s What to Do

If your Roblox account was hacked, don’t panic. Here’s how you can get your account back.

Last updated Apr 18, 2024

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If your Roblox account has been hacked, you’ll want to act fast, change your password, log out of all sessions, and run one of the best antivirus software scans to check for malware.

If you can’t sign into your account, it could mean someone has changed your password. But don’t lose hope. There are specific steps to recover your Roblox account, plus some extra tips to keep it safe in the future. Read on to learn what to do if your Roblox account gets hacked.

In this article

What to do if your Roblox account was hacked
What to do if you’re locked out of your hacked Roblox account
Signs your Roblox account is hacked
How to protect your Roblox account
Hacked Roblox account FAQ
Bottom line

What to do if your Roblox account was hacked

If your Roblox account was hacked, you don’t need to panic. Acting quickly with steps like running a virus scan and changing your password will help. We’ll give you some other tips to follow in the sections below.

Run a virus scan

If you’ve been hacked, it could also mean your device has malware. Running a virus scan can help find and remove malicious threats. Using reliable antivirus software is crucial for online security. We have recommendations for some of the best antivirus software solutions on the market.

Norton 360 Antivirus: Norton 360 includes ransomware and hacking protection. It also has a password manager that allows you to store a strong login for Roblox to keep it from getting compromised.
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TotalAV: TotalAV has real-time protection and includes a VPN for more internet security. A VPN can be beneficial for online gaming because it may give you faster connection speeds and reduce cyber attacks. TotalAV even has a free antivirus software version if you’re on a budget.
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McAfee: McAfee has scam and web protection features and comes with real-time protection scoring to measure your online safety. You also get a firewall to filter unauthorized internet traffic and block hackers from accessing your data.
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Reset your Roblox password

Log in to your account.
Go to Account Settings. From a desktop browser, click the gear icon at the upper-right corner of the website. From your smartphone app, click the three dots icon for More.

Under Account Info, select the Change Password button (looks like a pencil and paper).

After changing your password, click the Update button.

Set up 2-factor authentication

Using 2-step verification adds a layer of security protection to your account. In addition to a password, you must enter a code sent by text or email. Setting up 2-factor authentication for your Roblox account is easy and only takes a few minutes. Here’s how:

From your Roblox account, go to Account Settings.
Go to your Security Tab.
Toggle on your 2-step verification preference and complete the on-screen steps.

You can either receive a verification by email or use an authenticator app, but you must have a verified email address on your Roblox account to enable two-factor authentication.

Sign out of all other sessions

You can use the ‘Where you’re logged in’ feature to help sign out of all sessions. This is crucial because it will also log the hackers out while you reset your password.

From your account Settings, go to the Security tab.
Scroll to Where you’re logged in.
Choose Log Out of All Other Sessions.

Roblox account showing other places where you're logged in

What to do if you’re locked out of your hacked Roblox account

If you’re locked out of your hacked Roblox account, contact customer support for help.

Enter your details on the support page.
Under the Issue Details list, you can select the category (Account Hacked or Can’t Log in).
Enter a description in the box provided and click Continue.

Signs your Roblox account is hacked

There are some critical warning signs if you aren’t sure how to know if your Roblox account is hacked. If you notice any of these, it may indicate you’ve been hacked.

You can no longer access your Roblox account
You notice changes to your account, such as a different avatar
Unknown charges to your debit or credit card account
Confidential data is leaked

How to protect your Roblox account

You should follow guidelines to protect your Roblox account and stay safe online.

Never share your password
Add an email address for account recovery
Enable 2-factor authentication for better security
Log out of your account when you aren’t playing
Use a strong password that combines letters, numbers, and symbols
Learn to recognize scams and never click on links to unknown websites
Do not add someone else’s email address to your account
Only download browser extensions from reliable sources, such as Safari or Google
Never download programs from strangers
Use a good antivirus program

Hacked Roblox account FAQ

What happens if your Roblox account is hacked?

If your Roblox account gets hacked, you may not be able to access it. The hacker will have access to your games and payment information used to play. Contact support to get your account back.

How do I recover my deleted Roblox account?

It may not be possible to recover a Roblox account after it has been deleted. You can contact support to ask for assistance. The good news is that it isn’t easy to delete a Roblox account, as you must request that your information be deleted by entering a support ticket.

How do I recover my Roblox account without an email or phone number?

If your Roblox account does not have an email or phone number linked to it, you will need to contact support for assistance. You will be asked for information to verify your account.

Bottom line

Getting hacked is never fun, but there are steps you can take to recover your Roblox account. Log out of all sessions to reset your password to a complex combination of characters, numbers, and symbols. It will make it harder for hackers to guess.

Never download files that aren’t from a trustworthy source, like Google or Safari. Some files can contain dangerous computer viruses.

You should contact support if you have any issues accessing your account. The number one action you can take to protect your Roblox account and stay safe online is to use some of the best antivirus software. Applying the tips in this guide will help you keep Roblox a fun and safe online experience.

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Author Details

Patti Croft

About the Author

Patti Croft is a seasoned writer specializing in technology, with three years of experience. With a B.S. in Computer Science and a background as a technical analyst and security specialist, she covers a range of topics like data security and parental control software.