TotalAV vs. Norton 2026: Which Antivirus Wins Our Hands-On Tests?

Norton wins with stronger lab scores, more security extras, and easier-to-reach support. But TotalAV is still a solid budget pick, thanks to its low starting price and built-in cleanup tools.
We receive compensation from the products and services mentioned in this story, but the opinions are the author's own. Compensation may impact where offers appear. We have not included all available products or offers. Learn more about how we make money and our editorial policies.

Best for Budget Protection

2026 Editors’ Choice
Best Antivirus for Safe Browsing
4.7
Editorial Rating
Claim Deal
On TotalAV's website

Antivirus Software
TotalAV
BLACK FRIDAY: Save $80 Off Today
  • Antivirus that earned AV-TEST's Top Product award on Windows in August 2026
  • Passed every malware and drive-by download test we ran, quarantining threats automatically
  • Includes a junk cleaner, app uninstaller, and browser cleaner to keep your device running smoothly alongside the antivirus

Best for Increased Privacy and Security

2026 Editors’ Choice
Best All-In-One Antivirus
5.0
Editorial Rating
Claim Deal
On Norton 360 Antivirus's website

Antivirus Software
Norton 360 Antivirus
PROMOTION: Save Up to 76%
  • Top antivirus that scores 18/18 on AV-TEST across Windows, macOS, and Android, verified across multiple test rounds
  • Passed every malware, drive-by download, and phishing detection test we ran, quarantining threats automatically
  • Backed by a 100% Virus Protection Promise: if Norton can't remove a virus, you get your money back

Should you get TotalAV or Norton? For most people, Norton is the stronger choice. It beat TotalAV on features, lab test results, and customer support in our testing, and it blocked a phishing page that TotalAV missed. TotalAV makes more sense if you’re on a tight budget or want built-in device cleanup tools, thanks to its lower starting price and free version for basic scans.

Our testing: We installed TotalAV and Norton on the same Windows laptop and checked how each handled malware downloads, a phishing page, and everyday scans. We also compared their latest lab results from AV-TEST, AV-Comparatives, and SE Labs.

Key differences:

  • Price: TotalAV has a lower starting price and a free, scan-only version. Norton has no free version, but every Norton plan includes cloud backup and a password manager.
  • Test results: Norton passed all three of our in-house tests and put a far lighter load on our laptop. TotalAV let us visit a phishing test page and had a much heavier performance impact in AV-Comparatives testing.
  • Support: Norton offers 24/7 live chat and phone support. TotalAV’s live chat is hard to find and doesn’t list hours, and we couldn’t find phone support.
In this article
Overview
How we tested
Value
Features
Test results
Compatibility and customer support
Top alternatives
Which is better?
FAQs

TotalAV vs. Norton antivirus compared

  • TotalAV: Best for budget protection
  • Norton: Best for increased privacy and security
TotalAV logo Norton 360 Antivirus logo
Our Pick
Star rating
4.7
5.0
Starting price Free or $19.00/first yr Starts at $29.99/first yr
Best value Winner Runner-up
Best features Runner-up Winner
Best test results Runner-up Winner
Best compatibility and customer support Runner-up Winner
Learn more Get TotalAV
Read TotalAV Review
Get Norton
Read Norton Antivirus Review

Why You Can Trust Our Antivirus Reviews

We test every antivirus against decoy viruses and phishing pages and measure its performance impact on our own computers. We also consolidate expert third-party test results. Advertisers have no say in our ratings.

See how we test

✓ 35
Antivirus programs tested
✓ 140+
Tests completed
✓ 7
Rating categories

TotalAV pros and cons

Pros
  • Real-time protection from viruses, malware, and malicious websites
  • Comes with a full suite of performance optimization tools 
  • Features a user-friendly interface
Cons
  • Failed our phishing detection test
  • No firewall

Norton pros and cons

Pros
  • Delivers tested protection against hackers, viruses, malware, and ransomware
  • Offers a 100% Virus Protection Promise
  • Includes extras like a VPN, parental controls, and dark web monitoring, depending on the plan 
Cons
  • No free version 
  • Potentially overwhelming dashboard

TotalAV vs. Norton: value

TotalAV logo
Our Pick
Norton 360 Antivirus logo
Price range $19.00–$69.00/first yr $29.99–$59.99/first yr
Best value plan TotalAV Total Security for $69.00/first yr Norton 360 Deluxe for $49.99/first yr
Money-back guarantee Yes — 30 days for annual plans, 14 days for monthly plans Yes — 60 days for annual plans, 14 days for monthly plans
Learn more Get TotalAV
Read TotalAV Review
Get Norton
Read Norton Antivirus Review

TotalAV plans

TotalAV prices range from $19.00–$69.00/first yr. We chose the top plan, Total Security, as the best value. For a little more than the middle Internet Security plan in the first year, it adds Total Adblock, a password manager, and coverage for more devices, on top of the VPN, core protection, and tune-up tools.

If you don’t need an ad blocker or password manager, Internet Security is a cheaper way to get TotalAV’s VPN.

TotalAV also offers a free version, TotalAV Essential Antivirus, but it lacks real-time protection, so it won’t block threats as they happen. It’s best for occasional scans rather than everyday protection.

Norton plans

Norton labels Norton 360 Deluxe as its best-value plan, and we think that assessment makes sense for many households. While it doesn’t include LifeLock identity theft protection, it bundles parental controls, a VPN, and Privacy Monitor, giving it a stronger feature mix than many similarly priced plans.

Norton’s renewal pricing is still significantly higher than its intro rate, but the increase is less dramatic than what we saw with TotalAV. Norton 360 Deluxe starts at $49.99/first yr and renews at $119.99/yr, while TotalAV Total Security starts at $69.00/first yr and renews at $179.00/yr.

Winner: TotalAV. It has a lower starting price than Norton and offers a free version for basic scans. Just be aware of TotalAV’s high renewal prices.

TotalAV vs. Norton: features

Feature TotalAV logo Norton 360 Antivirus logo
Our Pick
Manual and scheduled scans Yes Yes
Real-time protection Yes Yes
Phishing protection Yes Yes
Ransomware protection Yes Yes
Firewall No Yes
Device optimization tools Yes Yes
Parental controls No Yes (Deluxe and up)
Cloud storage No Yes
Password manager Yes (Total Security only) Yes
VPN Yes (Internet Security and up) Yes (Norton 360 plans)
Ad blocker Yes (Total Security only) Yes
Learn more Get TotalAV
Read TotalAV Review
Get Norton
Read Norton Antivirus Review

Malware and antivirus scan

Both TotalAV and Norton offer quick and full system scans, and you can schedule scans with either one. We tested both on the same Windows laptop with a 12th Gen Intel Core i5 processor and 16 GB of RAM.

TotalAV’s quick scan pushed our CPU use as high as 53%, and in our June 2026 test, web pages took noticeably longer to load while it ran. Its results were easy to read but light on detail, showing only the number of issues found.

Norton’s quick scan barely touched our system. CPU use stayed around 5% to 6% for most of the scan and peaked at 13%, and our internet speed didn’t drop. Its results were also more detailed, showing how many items it scanned and how many risks it found, fixed, or flagged.

Real-time protection

TotalAV includes real-time protection for malware and suspicious files, plus WebShield for safer browsing. WebShield is a browser extension that checks websites for potential risks, including scam pages and spoofed sites, but it doesn’t offer the same network-level protection as Norton.

With Norton, you can turn on two extra layers of protection:

  • Intrusion Prevention System: Scans network traffic for security vulnerabilities and works with your firewall to detect and block malicious attacks.
  • Exploit Prevention: Recognizes behavior associated with software exploits and blocks programs that try to use those techniques. It’s only available on Windows.

Overall, Norton’s real-time protection feels more complete because it goes beyond browser safety tools and adds exploit and network attack prevention.

Phishing protection

TotalAV's phishing protection comes through its WebShield extension, which flags suspicious sites so you can browse more safely. Norton offers a similar extension, Norton Safe Web, which rates sites as safe, potentially unsafe, or unsafe.

But in our testing, Norton blocked our phishing test page, even without Safe Web installed. TotalAV let us visit it, even with its WebShield extension turned on.

Where TotalAV stands out

TotalAV’s biggest extras are its device cleanup tools and ad blocker. Every TotalAV plan includes system tune-up tools that find duplicate files, clear junk files, and uninstall unused apps, plus a browser cleaner. Norton includes a basic File Cleanup tool, but its fuller tune-up suite, Norton Utilities, is sold separately.

TotalAV’s ad blocker, Total Adblock, comes with its top Total Security plan. It works on more browsers than Norton’s, including Safari and Opera, and has apps for Android and iOS. Norton’s ad blocker comes with its VPN browser extension, which only works on desktop versions of Chrome, Edge, and Firefox.

Where Norton stands out

TotalAV and Norton share core features like ransomware protection, phishing protection, and malware detection. But Norton offers more security-focused extras that helped it take the lead.

Every Norton plan includes cloud backup, and its Norton 360 plans add dark web monitoring. Norton 360 Deluxe and up also include Norton Family parental controls, which we’ve tested and consider a standout option for families.

Winner: Norton. Every Norton plan includes cloud backup and a password manager, and its Norton 360 plans add a VPN and dark web monitoring. TotalAV saves its password manager and ad blocker for its top plan, and it doesn’t offer parental controls or a firewall.

TotalAV vs. Norton: test results

Third-party antivirus testing helps verify whether a product performs as advertised in real-world conditions. It’s especially useful in cybersecurity, where products need to keep up with constantly evolving threats and demonstrate consistent protection over time.

When testing antivirus software, we look at third-party test results for performance, protection, and usability. We also run in-house tests using EICAR to see how well an antivirus product blocks phishing sites and malicious files.

TotalAV vs. Norton scores

TotalAV logo Norton 360 Antivirus logo
Our Pick
AV-TEST Windows score 17.5/18 as of August 2026 18/18 as of August 2026
AV-TEST macOS score 18/18 as of June 2026 18/18 as of June 2026
AV-TEST Android score 18/18 as of September 2026 18/18 as of September 2026
AV-Comparatives malware protection score 99.97% as of September 2026 99.96% as of September 2026
AV-Comparatives real-world protection score 99% as of July-August 2026 100% as of July-August 2026
AV-Comparatives performance impact score 30.5 as of September 2026 4.9 as of September 2026
SE Labs results 91% as of Q2 2026 99% as of Q2 2026
EICAR score 2/3 3/3
Learn more Get TotalAV
Read TotalAV Review
Get Norton
Read Norton Antivirus Review

Norton came out ahead in nearly every test. Both earned perfect 18/18 AV-TEST scores on macOS (June 2026) and Android (September 2026). On Windows, Norton scored a perfect 18/18 in August 2026, while TotalAV scored 17.5/18. It fell behind in the performance category.

AV-Comparatives results were closer on protection. TotalAV scored 99.97% in the September 2026 malware protection test, just ahead of Norton’s 99.96%. But Norton blocked 100% of threats in the July to August 2026 real-world protection test, compared with 99% for TotalAV.

The biggest gap was performance. In AV-Comparatives’ September 2026 Windows test, Norton had an impact score of 4.9, while TotalAV scored 30.5. Lower is better here, so TotalAV put a much heavier load on the test system.

SE Labs grades how accurately a product blocks threats without flagging safe files. Norton scored 99% and TotalAV scored 91% for Q2 2026.

In our own EICAR testing, Norton passed all three tests. TotalAV blocked both malware downloads but let us visit the phishing test page.

Winner: Norton. It matched or beat TotalAV in nearly every lab test, had a far lighter performance impact, and passed all three of our in-house tests.

TotalAV vs. Norton: compatibility and customer support

TotalAV logo Norton 360 Antivirus logo
Our Pick
Windows Yes Yes
macOS Yes Yes
Android Yes Yes
Browser extensions Yes — Chrome, Edge, Opera Yes — Chrome, Edge, Firefox
24/7 customer support Billing questions only Yes
Customer support options Live chat, email, online guides Live chat, phone, online guides, forums, social media
Learn more Get TotalAV
Read TotalAV Review
Get Norton
Read Norton Antivirus Review

We tested both programs on the same Windows laptop, and both worked as expected. Both also offer more limited feature sets on macOS than on Windows. Browser support is similar, though each covers a slightly different set of browsers.

Customer support

Norton makes it easier to reach a person. It offers free 24/7 live chat and phone support with all its current products, plus a community forum and help on Facebook and X. It doesn’t offer email support.

TotalAV offers live chat, email support, and a help center, along with a 24/7 billing support team. But its live chat is hard to find. We couldn’t reach it from TotalAV’s website or our account dashboard and only found the chat page by searching for it on Google. The chat page also doesn’t list hours, and we couldn’t find phone support.

Winner: Norton. Both run on Windows, macOS, Android, and iOS, and both offer live chat. But Norton’s support is easier to reach and includes 24/7 phone help, while TotalAV’s live chat is hard to find and doesn’t list its hours.

TotalAV and Norton alternatives

Norton is our top pick among the best antivirus software we’ve tested. TotalAV remains a reasonable option if you want device cleanup tools at a low price. If neither fits, Aura adds online identity protection, and Surfshark Antivirus is a strong value pick. Here’s how they compare:

Antivirus
TotalAV

Aura Antivirus

Norton 360

Surfshark Antivirus
Best for Best web protection Best online identity protection Best overall antivirus software Best value
Starting price $19.00/first yr $35.99/first yr $29.99/first yr $2.49/mo
Features Zero-day scans, anti-phishing, ransomware protection, password manager, ad blocker, TotalVPN Antivirus protection, VPN, password manager, security for multiple devices Antivirus, malware, ransomware, and hacking protection, cloud backup, password manager, Norton Secure VPN Antivirus protection, Surfshark VPN, private search engine, data leak alerts, ad blocker
Learn more Get TotalAV Get Aura Get Norton360 Antivirus Get Surfshark Antivirus

Bottom line: Is TotalAV better than Norton?

Not for most people. Norton won three of our four categories: features, test results, and compatibility and support. TotalAV took value.

5.0
2026 Editors’ Choice
Best All-In-One Antivirus
Antivirus Software
Norton 360 Antivirus
  • Top antivirus that scores 18/18 on AV-TEST across Windows, macOS, and Android, verified across multiple test rounds
  • Passed every malware, drive-by download, and phishing detection test we ran, quarantining threats automatically
  • Backed by a 100% Virus Protection Promise: if Norton can't remove a virus, you get your money back
Learn More

Norton’s lead comes down to protection and support. It passed all three of our in-house tests, put a far lighter load on our laptop, and offers 24/7 live chat and phone help. Every plan also includes cloud backup and a password manager, and Norton 360 plans add a VPN and dark web monitoring.

TotalAV is still worth a look if price comes first. It has a lower starting price, a free version for basic scans, and cleanup tools on every plan. Just check its renewal prices before you buy, since they rise after the first year.

How we test and rate antivirus software

Our team has conducted hands-on tests of more than 30 antivirus programs. A dedicated reviewer tests each product on a rotating basis across Windows, macOS, and Android with a subscription we purchase ourselves.

We evaluate each product across seven areas:

  • Test results (49%): We measure quick scan speed on a standardized test device, run in-house EICAR tests for malware detection, test protection against drive-by malware and phishing, and average each product's most recent AV-TEST scores across Windows, macOS, and Android.
  • Editor's score (20%): We evaluate the product's ease of use, onboarding experience, and overall trustworthiness.
  • Core features (20%): We determine if the product includes real-time protection, manual and scheduled scans, ransomware protection, a firewall, network protection, webcam and microphone protection, and phishing protection.
  • Value (3%): We compare the lowest plan price, money-back guarantee length, and maximum device coverage against competitors at the same price point.
  • Compatibility (3%): We assess availability across desktop and mobile platforms.
  • Customer service (3%): We determine the quality of the methods available for direct support, including live chat, phone, and email.
  • Bonus features (2%): We check whether the product includes additional tools like tune-up services, a password manager, an ad blocker, identity monitoring, parental controls, and a VPN.

We retest all antivirus products at least once a year and update our reviews to reflect any changes. To learn more about how we test, read our full antivirus testing methodology here.

FAQs

Is TotalAV safe to use?

Yes. TotalAV is a legitimate antivirus with strong lab scores, and it blocked both malware downloads in our testing. But it let us visit a phishing test page and put a much heavier load on our laptop than Norton did.

Should I keep Norton Antivirus?

Norton remains one of our highest-rated antivirus picks, so if you already have it, there’s usually a good case for keeping it. If you’re running into issues, we suggest contacting support first to see whether they can resolve the problem without you needing to switch providers.

If you’re still unhappy, many other antivirus products are on the market. We’ve compiled a list of what we find to be the best antivirus software to help you decide. Whatever you choose, make sure you have some sort of protection on your computer, especially if you use public Wi-Fi.

Does Norton get rid of existing viruses?

Norton is designed to detect and remove many existing malware infections, not just block new ones. It also advertises a 100% Virus Protection Promise for eligible subscriptions, which is intended to give customers additional reassurance.

Who owns TotalAV and Norton?

TotalAV is owned by Total Security Limited, a U.K.-based company. Norton is owned by Gen Digital, which also owns Avast, AVG, and Avira.

Protect Every Aspect of Your Digital Life — Even Your Time
4.7
Editorial Rating
Claim Deal
On TotalAV's website
2026 Editors’ Choice
Best Antivirus for Safe Browsing
Antivirus Software
TotalAV
BLACK FRIDAY: Save $80 Off Today
  • Antivirus that earned AV-TEST's Top Product award on Windows in August 2026
  • Passed every malware and drive-by download test we ran, quarantining threats automatically
  • Includes a junk cleaner, app uninstaller, and browser cleaner to keep your device running smoothly alongside the antivirus

Author Details
Mary James is a cybersecurity writer and hands-on product tester at All About Cookies, specializing in VPNs, antivirus software, password managers, and ad blockers. She has written over 340 articles and has personally tested more than 75 products. Before writing about consumer security, she worked at PC Matic, a U.S. antivirus company, giving her firsthand insight into how security software is built, marketed, and tested. Her work has been featured in MSN and CNBC.
Kate Quinlan is a Senior Editor at All About Cookies, where she has tested dozens of digital security tools and contributed to 500+ articles on data security, web building & hosting, VPNs, ad blockers, parental controls, and more. Before joining AAC, she managed a team of more than 150 writers at SuperSummary, where she developed editorial standards at scale. She holds a B.A. in Professional Writing from Kutztown University.