Web Hosting Statistics 2025: New Survey Reveals Americans Are Confused About Hosting, But Price Drives Every Decision

All About Cookies compiled data from leading market research firms and hosting platforms to understand global web hosting trends, including provider market share, pricing, and consumer preferences.
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Web hosting is the foundation of the internet. Every website relies on a hosting provider to store files and make its pages available online. Today, the web hosting market supports over a billion websites and continues to grow rapidly worldwide. So far for 2025, the web hosting market is worth $194 billion and expected to grow to $362 billion by 2030.

In this report, All About Cookies combines global market estimates with new survey data to highlight hosting trends and consumer experiences. Our findings show how the market is shifting, how Americans understand hosting, and what users can expect to pay for hosting.

In this article
Key findings
Most Americans only have a vague idea of what web hosting is
Most Americans rely on reviews when selecting a web hosting service
1 in 3 Americans have tried to build a website
Web hosting market share
Types of web hosting services and their popularity
Web hosting in small business
How to start hosting your own website
Ask the experts
Methodology

Key findings

  • Majority of Americans (72%) only have a vague idea of what web hosting is, with only 13% of Americans saying they understand the term “web hosting” completely.
  • Price drives nearly every hosting decision. 80% of users listed cost as a top factor when selecting a provider. Ease of setup (46%) and security (39%) follow.
  • Roughly six in ten Americans expect hosting to cost no more than $25 per month, and only 10% expect costs above $50.
  • Small businesses take a hands-on approach to hosting. 72% manage their own hosting account, and 65% built their business website themselves.

Most Americans only have a vague idea of what web hosting is

In our survey, 40% of respondents said they have a general idea of what web hosting is, while nearly 1 in 4 (24%) said they didn’t know what the term refers to. Just 13% reported a complete understanding of web hosting.

Bar chart showing how much an American knows about web hosting

When asked what a web host does, most respondents correctly identified core functions such as storing files or managing domains (63%), but over 1 in 5 confused hosting with design, email, or security features.

Bar chart showing which tasks Americans think web hosting services perform

Most Americans rely on reviews, research when selecting a web hosting service

Only 26% of respondents said they had purchased or managed a hosting plan. Of those, the majority (56%) said they chose their provider based on online research or reviews. A smaller share of responses cited receiving hosting services through a website builder such as Wix or Squarespace (16%) or via a recommendation from a friend or colleague (15%).

Bar chart showing how users choose a web hosting service

Users prioritize price, ease of setup when selecting a web hosting service provider

Price is the primary driving factor in hosting provider decisions. Eight in 10 respondents cited web hosting cost as the most important factor. Ease of setup, and security and backups follow (46% and 39%, respectively). Brand reputation was the least important factor (14%).

Bar chart showing top reasons for choosing a web host

1 in 3 Americans have tried to build a website

Access to web building tools drives website creation today over technical knowledge.

Even though just 19% of respondents said they know how to code, roughly one in three (32%) have tried to build a website. And most did not start with development tools: approximately three in four used drag-and-drop builders such as Wix or Squarespace.

Graphs showing how people opt to build websites

Web hosting market share

As of November 2025, Shopify has the largest market share, just edging out Amazon Web Services (AWS). Hostinger and Wix follow, according to W3Techs. Over the past year, AWS and Newfold Digital Group (owners of Bluehost and HostGator) have seen declines in their market share, while Hostinger has the highest growth.

Rank Web Hosting Provider Market Share 1-Year % Change
1 Shopify 4.9% 0.3%
2 Amazon Web Services (AWS) 4.7% -0.7%
3 Hostinger 4.6% 1.3%
4 Wix 4.2% 1.1%
5 Newfold Digital Group 2.9% -0.4%

While Hostinger currently has the third-highest market share, it is also the fastest-growing provider (since October 2025), with a daily increase of 32.5 million sites — double the next fastest provider, Vercel (daily increase of 16.2 million sites). Wix follows with 14.2 million sites.

Rank Web Hosting Provider Daily Increase in No. of Sites
1 Hostinger 32.5 million
2 Vercel 16.2 million
3 Wix 14.2 million

Types of web hosting services and their popularity

There are four primary types of web hosting: shared, virtual private server (VPS), dedicated, and cloud.

  • Shared web hosting: Multiple websites share one physical server and resources like CPU, RAM, storage, etc. It is popular for entry-level websites — such as personal sites, blogs, and local businesses — to start with shared hosting.
  • Virtual private server (VPS): Hosting on a physical server that has been divided into virtual machines. Users are given dedicated portions of the system’s resources. This is more of a mid-tier option for developers, sites with medium-volume traffic, or users with growing business sites.
  • Cloud hosting: A website is hosted across a network of servers. It’s a strong option for websites that need scalability, redundancy, geographic distribution, and uptime guarantees, such as ecommerce, SaaS, and enterprise systems.
  • Dedicated hosting: User leases an entire physical server with full access. This option is well-suited for sites that rely primarily on stable performance or have compliance-heavy workloads, such as businesses that need complete control over their security policies, server configurations, or hardware performance.
Largest market share Shared web hosting (38%)
Largest market revenue Cloud hosting (61%)
Fastest growing Cloud hosting (18% CAGR*)
*Compound Annual Growth Rate

Web hosting in small business

Our survey revealed that most small businesses manage their online presence in-house. 35% said their company had a website, while 10% said it was in progress. Among those, 72% manage their own hosting, and nearly two-thirds of small business owners built it themselves.

Bar chart showing most small businesses build their own websites

Web hosting priorities in small business

When choosing a web host, the top three priorities for small business owners are price (72%), ease of use (45%), and speed or performance (34%). Reputation and reviews were the seventh-most important factor (16%), while scalability also ranked lower (7%).

Bar chart showing users' priorities for web hosts

How much do small businesses pay for web hosting?

Small businesses reported paying a variety of prices for their business websites. The largest portion (27%) said they spend $50 to $100 per year on web hosting, followed by 23% who pay $250 or more. An equal share of respondents pay less than $50 or between $250 to $500 annually (18%).

Bar chart showing how much businesses pay for web hosting

How to start hosting your own website

Web hosting can seem complicated, but the right tools make it easy.

Ask the experts

With traffic climbing and cyberthreats escalating, our team wanted to examine the current realities of web hosting. We had experts weigh in about today’s security challenges, the fallout of data breaches, and AI’s growing role. Here’s what they had to say:

What are the biggest security challenges that hosting providers are facing in 2025?

When a web host is compromised, what are the legal and privacy implications for consumers whose personal data is stored on those servers?

In what ways will AI change the web hosting industry?

Methodology

All About Cookies surveyed 1,000 U.S. adults ages 18 or older using a survey platform in November 2025.

Data on web hosting market share provided by the following:

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Author Details
Josh Koebert is a seasoned data journalist whose work has appeared in top-tier outlets including CNET, PCMag, Forbes, TechCrunch, and a range of other respected media platforms. His work explores topics relating to privacy, data security, and technology in an increasingly digital world.