AI and Work Statistics: AI Adoption On the Rise Among Workers, Job Seekers
All About Cookies surveyed 1,000 U.S. adults to find out how many have incorporated artificial intelligence into their current jobs, searches for new jobs, and more.
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Programs like ChatGPT, Midjourney, Microsoft Copilot, and more have made artificial intelligence (AI) more accessible than ever before. As a result, millions of people around the world are utilizing these AI tools to do things like create custom images, automate digital tasks, evaluate large datasets, and so much more.
The use of artificial intelligence isn’t limited to personal time, as companies and workers in many different industries have turned to AI to make their jobs easier. To find out exactly how common the use of artificial intelligence is in the workplace, the All About Cookies team surveyed 1,000 U.S. adults to discover how many have used AI on the job (and the job hunt), the kinds of work tasks artificial intelligence is used for most often, and more.
More than one-third of workers (34%) report using artificial intelligence at work to make their job easier.
Of those who use AI on the job, 96% report using AI at work on a monthly basis. That total includes 76% of respondents who use AI at least once a week.
AI is most commonly used to help with research or to answer questions.
More than 4 in 5 employees who use AI at work (81%) have their boss's permission to do so.
Job seekers are also prioritizing AI to find employment
Nearly three in ten job seekers (28%) rely on AI for writing their resumes, and a similar number (26%) use AI for interview preparation and/or cover letters.
Job scams are being fueled by AI
35% of people encountered a fake job posting in the past year, including 7% who were successfully scammed as a result.
More than 1 in 3 employees use AI at work
It can feel like artificial intelligence programs are everywhere these days, especially as companies like Apple and Microsoft have integrated their own proprietary artificial intelligence programs into the hardware and software that millions of people use every day.
With AI being more visible and more accessible than ever before, we wanted to see how many workers have taken advantage by using artificial intelligence to simplify their work lives. All told, a little more than one-in-three workers (34%) say they have turned to artificial intelligence tools to make their job easier. While that already represents a significant portion of the workforce, it would not be surprising to see that number rise in the future as the quality of AI tools and user literacy relating to artificial intelligence increases.
Most workers are using AI tools at least weekly
When it comes to utilizing artificial intelligence on the job, there is a difference between using AI for infrequent one-off tasks and integrating it into your daily routine.
Among respondents who indicated that they have used artificial intelligence at work in the past, the vast majority use AI with a high level of frequency. 96% of qualifying respondents use artificial intelligence a few times per month or more, including one-third who use AI on a daily basis while working, and an additional 43% say they use artificial intelligence to simplify their job at least once a week.
Managers are signing off on AI use by their direct reports
We also found that most of these workers are using artificial intelligence on the job with explicit permission from their supervisors. 81% said that their boss knows and approves of their use of AI at work, and an additional 11% said that while their supervisors aren’t aware that the worker is using AI, they believe their boss would approve if they told them. 6% said their supervisor knows they use artificial intelligence at work but disapproves of it, and 2% haven’t told their boss and also believe it would not be approved of if they did.
Top uses for AI in the workplace
Knowing that a significant portion of the workforce is turning to artificial intelligence to make their jobs easier, and most of those AI-adopting workers use it with tremendous frequency, the last major question when it comes to AI and the workplace is finding out what people are using artificial intelligence to do while on the job.
There are two tasks that more than half of workers who use artificial intelligence at work say they use AI tools for, as 57% said they use it for research or to help answer job-related questions, and 54% use artificial intelligence to help generate ideas. There are three more common tasks that more than a third of workers use AI for: writing job-related communications such as emails or memos (44%), organizing or analyzing data (41%), and automating work-specific tasks (35%).
AI use for job searching is increasing rapidly
Simplifying work at an existing job isn’t the only way that artificial intelligence can be used to advance a career, as AI tools can also be utilized by people looking to find or secure a new job as well.
When it comes to job hunting, we found that:
More than a quarter of job seekers have used AI to help write resumes.
26% of job seekers have used AI for cover letters.
26% of job seekers have used AI to help with interview prep.
35% of job seekers have encountered AI job scams
While plenty of workers have found ways to use artificial intelligence to simplify and improve their work lives, those same tools can be used by criminals to take advantage of workers.
AI-generated content can be used to fool people online, and scammers have embraced AI tools for those exact purposes. One such example that has risen in prominence recently is for scammers to use AI to generate and post fake jobs across the internet, with the goal being to get job seekers to submit their personal information and data to someone that they believe is a prospective employer, but is in fact a scammer. More than one-third of people, 35%, say they have encountered a scam job post in the last 12 months alone, including 7% who say they actually fell victim to the scam.
Staying safe in the AI era
Scan links, emails, texts, and images for scam likelihood. Products like OmniWatch can actually use AI to keep you safe from other AI scams, including the ability to upload a suspicious interaction and identifying how likely it is to be a scam.
Sign up for identity theft protection. AI scams are difficult to detect and your accounts may be susceptible if you’re not enrolled in the right identity theft plan.
Keep your logins secure. Prevent AI threats through the use of password managers like NordPass and 1Password.
Advice from our experts
While our study helped us better understand the ways people are using AI (and how often), we had our own questions about ethical practices in the workplace. To determine AI’s potential risks to employees, hiring managers, and job seekers, we asked a panel of experts for their input.
What preventative measures should applicants take to avoid AI-related job scams?
Just like AI makes it more efficient to generate convincing phishing emails, it can make fake job postings and even "interviews" seem credible. Always verify that the named company has an opening, either by visiting their website or calling them. Also, keep an eye out for the markers of a scam. Some strong job scam indicators are requirements to:
pay for job training or materials in advance of starting the job
deposit a check from the employer before starting the job, perhaps keeping some of the money
repackage or re-sell merchandise
supply personal information (e.g., SSNs) early on in the hiring process
Do you believe it’s ethical for job seekers to use AI tools when writing resumes and cover letters?
It is ethical to use AI in an editorial capacity; AI can be a useful editorial assistant for ensuring your cover letters and resume represent your experience and background in a compelling way. Also, given the increasing reliance on AI to process applications it is wise to use AI to ensure that your resume has the prioritized keywords, where supported by your experience, and can be easily parsed on the employer's end.
What should job seekers do if they encounter a fake posting?
At the US national level there are various groups that track and can potentially help remove fake postings. For example, the FTC, Internet Crime Complaint Center, the Anti-Phishing Working Group, and the Consumer Financial Protection Bureau. There may also be local resources (e.g., state-level).
What preventative measures should applicants take to avoid AI-related job scams?
Applicants need to be more cautious and skeptical about too good to be true offers. They should be researching the company and verify that the contact information matches the company information. Look for red flags like unprofessional websites or a lack of transparency. Avoid paying fees for tools or training courses that seem unnecessary.
If the job offer looks suspicious, the applicants should avoid sharing sensitive information and perhaps reach out via email prior to applying for positions. Scammers often create a sense of urgency, pressuring applicants to act quickly. They often promise high earnings for minimal work.
Do you believe it’s ethical for job seekers to use AI tools when writing resumes and cover letters?
It is ethical as long as AI is not used to misrepresent achievements, but rather to improve clarity and presentation. As long as the content of resumes and cover letters remains genuine and accurately reflect job seeker’s actual qualifications, AI can be used ethically to refine language, structure, and formatting.
What should job seekers do if they encounter a fake posting?
Most importantly, if job seekers encounter a fake posting, they should not apply. In addition, they should report the posting to the job platform if that is possible, so it can be investigated and the fake posting removed.
What preventative measures should applicants take to avoid AI-related job scams?
Avoiding AI-related job scams requires vigilance, much like protecting oneself from phishing emails or fraudulent phone calls. Job seekers should be cautious when asked to share sensitive, financial, or confidential information, particularly in the early stages of the hiring process. A significant red flag is any request for upfront payments, as legitimate employers won't require these kinds of fees in the early stage of hiring. Additionally, vague job descriptions that lack specific responsibilities or required qualifications, or job offers that promise exceptionally high salaries or rapid financial gain with minimal effort, should raise suspicion.
Do you believe it’s ethical for job seekers to use AI tools when writing resumes and cover letters?
Using AI tools for writing resumes and cover letters is generally ethical as long as job seekers maintain honesty and authenticity in their applications. AI can help structure documents, refine language, and optimize content to align with job descriptions, enhancing clarity and professionalism. To use AI responsibly, candidates should treat it as an enhancement rather than a substitute, ensuring the final content accurately reflects their abilities and personal voice. Interestingly, many recruiters nowadays rely on AI tools for initial screening and filtering of job applications. Therefore, it is important for job seekers to understand how to optimize their resumes to pass AI-based screening systems, which is a different topic.
What should job seekers do if they encounter a fake posting?
If job seekers encounter a fake job posting, they should immediately stop all communication with the fraudulent employer and avoid sharing any personal or financial information. If sensitive details have already been provided, they should monitor their accounts for suspicious activity and take necessary security measures. Job seekers may also want to report the scam to the job platform or government agencies to help prevent others from falling victim.
Some responses may have been slightly edited for clarity and brevity.
Methodology
To collect the data for this survey, our team at All About Cookies surveyed 1,000 U.S. adults in March 2025 via Pollfish. All respondents were U.S. citizens over the age of 18, and remained anonymous.
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Josh Koebert is a seasoned data journalist whose work has appeared in top-tier outlets including CNET, PCMag, Forbes, TechCrunch, and a range of other respected media platforms. His work explores topics relating to privacy, data security, and technology in an increasingly digital world.
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