Avast vs. Norton 360 Antivirus 2024: A Detailed Guide to the Better Software

Norton beats out the competition by offering a full antivirus suite. Don’t count Avast out, as it has high third-party test scores and offers competitive pricing.
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Best for Multiple Devices

5.0
Editorial Rating
Learn More
On Avast's website

Antivirus Software
Avast
  • Perfect third-party test results, verifying comprehensive antivirus, ransomware, and malware protection
  • Includes advanced security features like a VPN, firewall, data breach alerts, privacy tools, device optimization, and more
  • Lackluster customer support

Best for a Cybersecurity Suite

4.8
Editorial Rating
Learn More
On Norton 360 Antivirus's website

Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • 4 plans available, all including antivirus, malware, ransomware, and hacking protection, Cloud backup, and a secure password manager
  • Option to add VPN connection, dark web monitoring, privacy monitoring, and more
  • Compatible with Windows, Mac, Android, and iOS on up to 10 devices depending on plan

In this head-to-head comparison, we looked at Norton 360 and Avast. While both are extremely good antivirus options, we gave Norton the nod.

Norton 360 offers identity theft protection, parental controls, and a virtual private network (VPN). If that’s more your speed, you probably won’t mind the wide price ranges. Norton offers no free lunches, so to speak. If you want this security software, you’ll pay for a subscription.

Avast isn’t centered on monitoring your children or giving you more Wi-Fi coverage but rather on protecting you while shopping or working online. If you’ve been the victim of a phishing email, Avast may be your ticket to safety. 

Both Norton 360 and Avast are some of the best antivirus software we've tested. But let’s compare these two popular products and see which is the best antivirus software for you.

In this article
Avast Premium Security vs. Norton 360 at a glance
Prices
Features
Test results
Compatibility and customer support
FAQs
Avast Premium Security vs. Norton 360: Which is better?

Avast Premium Security vs. Norton 360 at a glance

One of the main differences between Norton 360 vs. Avast is the pricing inequity. Norton is cheaper than Avast, even for the top-tier plan. That can be enough to draw many users to Norton (at least until the renewal price hike). However, Avast has a free antivirus plan to consider.

Another downside to Avast is that it doesn’t offer parental controls. If you’re a parent concerned about your child’s internet usage, Avast can’t help, but Norton can. Norton Family allows you to review online searches and videos to see what content your kid is seeing.

Norton and Avast are similar where it counts. We expect the best antivirus programs to protect against ransomware and phishing, as both contenders do. You’ll also want an antivirus that is compatible with whatever device you use, and both Norton 360 and Avast Premium cover the most popular platforms.

Avast Premium Security vs. Norton 360 review at a glance

Star rating
5.0
4.8
Starting price Free or $35.88/yr (first year only) Starts at $29.99/first yr
Max number of protected devices Up to 30 devices Up to 10 devices
Malware scans Manual and scheduled Manual and scheduled
Real-time protection
Phishing protection
Ransomware protection
24/7 customer support
Compatibility Windows, macOS, Android, iOS Windows, macOS, Android, iOS
Learn more Get Avast
Read Avast Review
Get Norton
Read Norton Antivirus Review

How we test and rate antivirus software

We use our proprietary grading rubric in all of our testing, which considers ease-of-use, third-party testing scores, internal testing scores, price, compatibility, and features offered, among other metrics. 

This means that our testing process is designed to ensure that the product isn't too confusing, protects as it claims, and offers you a lot for a reasonable price. We download and run each program on our own computers on home networks, just like you would. Our ratings reflect the real-world performance of the antivirus product. This ensures that we can recreate a similar experience for you and give our best advice on whether or not it's worthwhile.

To learn more about how we test, check out our full antivirus testing methodology here.

Avast pros and cons

One big difference between these two is that Avast antivirus software won’t give you an ad blocker. Instead, you can get the free Avast browser, which is designed to block adware. Norton 360 includes its ad blocker with the antivirus suite.

Avast also has a free version of the antivirus, which Norton doesn’t offer at this time. With its most premium plan, Norton covers a third of the devices that Avast will cover, so that may make a difference if you have multiple options that need antivirus protection.

Pros
  • Consistently high antivirus test scores
  • Website scanning for online protection
  • Ransomware protection
Cons
  • No parental controls 
  • Lackluster customer support

Norton pros and cons

Norton is chocked full of antivirus extras like its password manager and VPN. Unlike Avast, Norton also has parental controls to help keep an eye out for your children's consumption. Norton has a variety of plans, each geared toward different budgets.

Pros
  • Protection against all malware, ransomware, and hacking
  • Cloud backup and password manager included with all plans
  • Includes parental controls
Cons
  • No free version
  • Multi-tab navigation may be overwhelming at first when using the portal

Which antivirus is the better value?

A close call, but Norton has the better value thanks to its extensive list of features.

Our Pick
Price range Free-$119.88/yr (first year only) $29.99–$99.99/first yr
Best value plan Avast One Silver for $35.88/yr (first year only) Norton 360 Deluxe for $49.99/first yr
Money-back guarantee Yes — 30 days Yes — 60 days
Learn more Get Avast
Read Avast Review
Get Norton
Read Norton Antivirus Review

Is Norton free? No, but Norton 360 offers the lowest pricing plan at $29.99/first yr. If you want the best value plan, you’ll still only pay $49.99/first yr. 

Avast bursts out of the gate at $35.88/yr (first year only) for the cheapest plan. We chose the Silver Device Protection plan as Avast’s best value pick simply because you get coverage for three devices instead of one. It includes the Avast Email Guardian that flags suspicious communications for scams and phishing. You’ll also get protection against ransomware and website scanning that searches for malware threats.

The Norton 360 Deluxe plan, which covers five devices, is still priced fairly at $49.99/first yr. You’ll get a password manager, dark web monitoring, and SafeCam for securing your webcam. 

Alternatively, if you only need antivirus security for one device, Norton Antivirus Plus only costs $29.99/first yr, and you still get the Smart Firewall, real-time threat protection, and 2GB cloud backup.

What if you don’t like the antivirus you choose? Are you stuck with a plan that doesn’t meet your needs? Fortunately, both antivirus programs understand a user’s need to try before committing. Avast has a 30-day money-back guarantee. But Norton 360 goes even further with a 60-day money-back guarantee, so you can kick the tech tires longer.

Winner: Even though it offers less device coverage, Norton 360 is the winner hands-down. You not only get the best price but a long time to try the product to be sure you like it.

Avast Premium Security vs. Norton 360: features

Feature
Our Pick
Manual and scheduled scans
Phishing protection
Ransomware protection
Firewall
Parental controls
Password manager
VPN
Ad blocker
Device optimization tools
Learn more Get Avast
Read Avast Review
Get Norton
Read Norton Antivirus Review

Norton 360 gives you plenty to love if you want a feature-rich environment. You get the usual antivirus offerings like ransomware and phishing protection. You also reap the benefits of Norton Secure VPN for even more security when on the go or using your home network. 

Norton Family even offers parental controls that allow you to monitor your child’s online activities and customize those activities and times for what you feel is appropriate. You won’t need to pay extra if you want a password manager, either, because Norton 360 has that, too.

Avast offers a decent plan with phishing and ransomware protection. The antivirus works to keep scams from your inbox by flagging suspicious incoming emails before they reach your inbox. The ransomware security is part of a six-layer protection feature that Avast claims will protect users from the latest malware threats.

As far as extras, there isn’t a lot to see here. The firewall is a nice feature to have, but it only works for Windows users. You won’t get things like parental controls or a password manager either.


Avast SecureLine VPN is a nice addition, but Avast’s Ransomware Shield is what's impressive. You can select the protected file types you want to be monitored. This gives you more control to customize the options you want while not concerning yourself with the ones you don’t. If you don’t have many photos and are much more worried about someone using your documents, you can set up the protected file types to meet those specifications.


Winner: Norton 360 is the clear winner. You get many more features than you'll get with Avast. It's a close call, as Avast does have impressive customization options, but the quality seems equal from our experience.

Avast Premium Security vs. Norton 360: test results

Third-party testing gives users an objective view of how an antivirus performs under real-world stressors. We rely on third-party testing of performance, usability, and protection to show how an antivirus stands up to rigid scenarios that could happen to users. For our review of Norton 360 vs. Avast, we used AV-TEST to scrutinize these two products.

Avast Premium Security vs. Norton 360 AV-TEST scores

Our Pick
Windows score 18/18 16.5/18
macOS score 18/18 18/18
Android score 18/18 18/18
Learn more Get Avast
Read Avast Review
Get Norton
Read Norton Antivirus Review
AV-TEST Windows scores from Mar/Apr 2024. AV-TEST macOS and Android scores from Mar 2024.

AV-TEST tests antivirus software for protection, performance, and usability against industry standards. Historically, Norton and Avast both received perfect scores from AV-TEST for all three categories. However, past tests checked the software against Windows 10. The most recent testing in March and April of 2024 tested on the Windows 11 operating system. 

As a result, we saw a noticeable drop in Norton 360's performance (to 5/6) and a marginal drop in usability (to 5.5/6) due to two false malware detections. Norton was chiefly dinged for slowing down the launch of popular websites and the installation of frequently used apps. 

Comparatively, Avast still crushed the Windows test. While both Norton and Avast displayed consistent results in the macOS and Android tests, Avast scored a cumulative total of 18/18 for all three operating systems. 

Winner: Avast outperformed the security giant in third-party testing due to Norton's dropped Windows performance, according to AV-TEST.

Avast Premium Security vs. Norton 360: compatibility and customer support

Feature
Our Pick
Windows
macOS
Android
iOS
Browser extensions Chrome, Edge, Firefox, Safari, Opera Chrome, Edge, Firefox
24/7 support
Customer support options Live chat, phone, email, online guides Live chat, email, phone, online guides, social media
Learn more Get Avast
Read Avast Review
Get Norton
Read Norton Antivirus Review

We had no trouble navigating Avast’s user-friendly interface. It was clean and worked without any issues. While you might see slower website response times on Windows, we experienced none of that using our Mac. 

We tested the product using both the Smart Scan and the Deep Scan, and neither showed signs of slowing our system down, even with numerous browser tabs opened. Regarding that scanning speed, Avast is no slouch. We performed a Deep Scan, and it slashed through close to a million files in less than nine minutes.


Similarly, after installing Norton 360 on our Macbook, everything that’s available for Apple users worked well. Again, we opened multiple browser tabs to test Norton’s mettle and saw no issues in performance while running virus scans — we scanned over 600,000 files in under ten minutes. 

It’s typical for some antivirus programs to take hours to complete. We caught a quick glimpse of Norton flying through our files during the first few seconds of checking our device.

As far as customer support, both antivirus programs give you multiple ways to get help if you need it. Norton 360 even gives you the option to message support through Facebook or Twitter. That’s a feature that we don’t often see with other software products.

Avast also has impressive customer service support. Users can call a toll-free number for assistance, 24/7, even for issues that aren’t Avast-related. You have access to the knowledge base if you want to try some troubleshooting on your own. The contact page will forward your request to an agent who can help with further issues.

We took advantage of the phone support and reached out to find out why the firewall wasn’t working for our MacBook. After a lengthy chat and remote access to our device, the rep was at a loss but noted he could not figure it out. He was polite and professional the entire time but wasn’t able to fix the issue.

Winner: Norton 360 gets the win. This one was close because Avast has a good lineup of service avenues, including email support, but with Norton also offering support through Facebook and Twitter, users are hard-pressed not to find their favorite way to get help. Norton doesn't offer email support, which is the one missing piece we would like to see in the future.

Avast Premium Security vs. Norton 360 FAQs


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Is there a free version of Norton 360?

There is no free version of Norton 360, but if you decide it’s not right for you, Norton gives you a 60-day money-back guarantee.


+

Is Norton 360 compatible with iOS and Android?

Norton 360 for mobile is compatible with both iOS and Android devices.


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Is Avast compatible with iOS and Android?

Avast is compatible with iOS and Android devices.

Avast Premium Security vs. Norton 360: which is better?

For our testing and review purposes, we looked at all angles, including prices, features, and customer service. We also review third-party testing to see how these two services performed under heavy scrutiny. Avast Premium and Norton 360 are both solid, trustworthy antivirus programs, and each one has some unique features that may appeal to different users.

If you’re a parent of a preteen and need a way to monitor online activities, Norton puts the control in your hands. Alternatively, you may not care at all about parental controls and want a straightforward antivirus like Avast that gives you a simple interface with some cool features.

That said, when it comes to which is the better antivirus overall, we choose Norton 360 for a full suite of security features that give you the best overall security. When you combine a VPN, password manager, firewall, and everything else Norton 360 offers, it’s simply hard to beat. There’s a reason Norton has been in the antivirus game so long, and it seems to keep getting better.

But if you want to shop around, consider how Norton 360 holds up to other top antivirus companies:

Antivirus
Best for Best overall antivirus software All-in-one software Comprehensive security Best value
Starting price $29.00/yr (first year only) $35.99/first yr $29.99/first yr $3.19/mo (billed annually)
Features Zero-day scans, anti-phishing, ransomware protection, password manager, ad blocker Antivirus protection, VPN, password manager, security for multiple devices Antivirus, malware, ransomware, and hacking protection, Cloud backup, password manager Antivirus protection, VPN, private search engine, data leak alerts
Learn more Get TotalAV Get Aura Get Norton360 Antivirus Get Surfshark Antivirus

Enjoy Norton’s 100% Virus Protection Promise
4.8
Editorial Rating
Learn More
On Norton 360 Antivirus's website
Antivirus Software
Norton 360 Antivirus
Save up to 58% your first year
  • 4 plans available, all including antivirus, malware, ransomware, and hacking protection, Cloud backup, and a secure password manager
  • Option to add VPN connection, dark web monitoring, privacy monitoring, and more
  • Compatible with Windows, Mac, Android, and iOS on up to 10 devices depending on plan
Author Details
Patti Croft is a seasoned writer specializing in technology, with three years of experience. With a B.S. in Computer Science and a background as a technical analyst and security specialist, she covers a range of topics like data security and parental control software.
Kate is an Editor at All About Cookies. She has 8+ years of digital publishing experience as a content manager, developmental editor, and curriculum writer. She leverages specializations in EdTech and educational publishing to create impactful, well-researched content that aids learners of all ages.