Eyezy Review 2024: Is It Worth the High Cost?

Eyezy falls short in core parental control features, and the app lacks full functionality.
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3.0
Editorial Rating
Learn More
On Eyezy's website

Parental Controls
Eyezy
  • Good for monitoring conversations
  • Can see photos and videos
  • Has keyloggers
  • No free version, trial, or money-back guarantee
  • Potentially confusing installation process

Eyezy has many drawbacks that make it difficult to recommend. The app is sketchy to install and lacks key features that other parental control apps offer. For example, it doesn't let you set screen time limits or create content filters.

While it offers many tools for monitoring online conversations, our overall experience with Eyezy fell short of impressing us.

Pros
  • Good for monitoring conversations
  • Can see photos and videos
  • Has keyloggers
Cons
  • No free version, trial, or money-back guarantee
  • Potentially confusing installation process
In this article
At a glance
Our experience
Who is Eyezy best for?
Prices and subscriptions
Features
Customer support
Top alternatives
FAQs
Bottom line: Is Eyezy good?

Eyezy review at a glance

Price $7.99-$47.99/mo
Free trial No
Number of kids supported Up to 3
Content filtering No
Conversation monitoring Yes — Text messages, email, WhatsApp, KiK, Telegram, Viber, Tinder, LINE, Snapchat, Skype, Instagram, and Messenger
Screen time management No
Location tracking Yes
Activity reports No
Remote lock No
Supported devices iPads, iPhones, Android phones and tablets
Learn more Get Eyezy

How we test and rate parental control apps

We put every parental control app through vigorous hands-on testing by downloading the software to our own devices. We test how the product works from both the parent's and child's perspectives, evaluating how well we're able to monitor device usage and deliberately attempting to sneak around the limitations.

By taking a fine-tooth comb through all available features and settings, we carefully compare each product using our proprietary grading rubric. The star ratings take into account price, screen time management, content filters, location tracking, monitoring, alerts, and ease of use. 

To learn more about how we test, check out our full testing methodology here.

Our experience

Our experience with Eyezy was rocky from start to finish. The installation process was overcomplicated, and the app didn't contain some advertised features. It didn't seem beneficial for parents looking for assistance setting online boundaries for their children.

Downloading the app should be a simple process, but it ended up taking a bit of time. Eyezy initially asked to turn off Google Play Protect, which is a huge red flag. Play Protect ensures that all apps you download on your Android are safe and secure. It made me question if Eyezy was a safe app to use.

I skipped the step to turn off Google Play Protect and downloaded the app anyway. I was immediately prompted to add the child's device, which meant downloading the app on that device too.

To connect the parent-child accounts, the parent receives a code to enter on the child's device. Eyezy didn't ask for any personal information like a birthday or name.

Eyezy Add Device

One of the things I noticed right away was that it was missing a lot of features that were advertised, like the ability to read emails and see internet searches. It could've happened because I didn't download the app directly from the website like requested. Instead, I downloaded the app safely via Google Play.

I also wasn't able to see the device on the website. It never connected on the dashboard, which meant I was limited to the app. The missing features may be available on the website, but the device never appeared on my dashboard.

Eyezy Panic Mode

The features I did have seemed to work fine. Location tracking took some time to update, but it was an overall positive experience. Since Eyezy seems focused on conversation monitoring, it was a bit of a disappointment not to see emails or screenshots of messages.

Another issue is that Eyezy doesn't work on computers. It's compatible only with setting up parental controls on iOS and Android devices. Monitoring a computer is just as important as monitoring a phone, making its failure to do so a potential issue for parents.

Overall, Eyezy is an expensive product that doesn't have the features to justify the high costs.

Who is Eyezy best for?

  • Recommended for parents who need to monitor their children's conversations closely.

Eyezy has many tools geared toward conversation monitoring. It can track messages sent via SMS and popular social media apps. Eyezy also has a screen recorder feature that will take screenshots of messages for you to view.

However, it doesn't do a great job of alerting parents if a child encounters inappropriate content. Parents can only set up keyword alerts, and Eyezy will send an email notification if it encounters the keyword.

Eyezy prices and subscriptions

Eyezy's premium plan begins at $7.99/mo (billed annually) and can go up to $47.99/mo, depending on whether you want to pay monthly, quarterly, or annually. You can get advanced features to turn on the mic and video if you upgrade to the Ultra plan, which starts at $19.99/mo (billed annually).

Features Premium Ultra
Price $7.99/mo (billed annually) $19.99/mo (billed annually)
Number of devices Up to 3 (With Family Kit purchase) Up to 3 (With Family Kit purchase)
Website filtering
Social media monitoring
Text message monitoring
Email monitoring
Internet search monitoring
Screen time management
Cyberbullying and online predator alerts
Remote lock
Location tracking
Mic activation
Remote camera

Overall, Eyezy is expensive compared to other parental control apps and the difference in price isn't negated by having more features.

For example, Eyezy works only on one device. You'll need the Family Kit add-on if you want to cover three devices. Meanwhile, other major parental control apps (like Bark and Norton Family) offer unlimited device coverage with no upcharge.

The only difference between the Premium and Ultra plans are the mic activation and remote camera features. Ultra lets you remotely turn on the child's device's microphone and camera, so you can hear or see what's happening. It may be helpful in an emergency when your child isn't answering their phone.

Eyezy features

Eyezy primarily shines with conversation monitoring, but it lacks content and screen time management. Let's take a deep dive into what you can expect with Eyezy.

Content monitoring

Eyezy has limited content monitoring. It doesn't send alerts if your child receives or searches for harmful or inappropriate content. Parents will need to set up specific keyword alerts for Eyezy to search for in messages.

Parents can block websites, apps, and Wi-Fi networks. But there is no option to filter content based on sensitivity.

Social media and phone apps

Strangers can easily send messages to your child on social media. Eyezy can monitor DMs on several social networks, including Messenger and Instagram. It can also take screenshots of messages and let you view the media sent in the conversation.

It's one way to ensure that your child stays safe on social media, but it does seem intrusive to view every message.

Text messages

Like social media apps, Eyezy can also let you view every SMS text that your child sends and receives. It's also capable of recording the screen and giving you full access to conversations.

Email

We mentioned earlier that some features were missing from the app, and one of them is the inability to view email messages. There is also not an option to connect to your child's email address.

Web browsers

Another feature missing from the app is a web search history monitor. It wasn’t available on our menu when we tried it.

Content filtering

Eyezy claims to let parents block websites and apps. But this feature was nowhere to be found in the app.

Screen time management

Eyezy does display how much time your child spends on specific apps. However, there is no option to set app time limits or manage the child's screen time.

Eyezy Screen Time Management

Location tracking and geo-fencing

The location tracking on Eyezy seems accurate, but sometimes it would take a while to update. I also had the option to set a geo-fence. I could create designated safe or restricted zones. Then, I could change the settings to notify me if a device left or arrived within those zones.

Eyezy Geo Fencing

Activity reports

There are no automatic activity reports in Eyezy. If I want to see a child's messages, I would have to do so manually. It takes extra effort on my part to remind myself to check and also to scroll through several messages.

Eyezy's lack of alerts or a summary report is a notable disadvantage.

Eyezy customer support

Support type Eyezy
Email or live chat Yes — support@eyezy.com
Phone No
Online guides or forums Yes

Eyezy did not have efficient customer service. It says it has 24/7 customer support, but it was difficult to find answers or information. We left a message using the chat feature, but we didn’t receive a response.

There is also a help desk, but it has limited online guides and doesn't answer questions about specific features. Overall, the customer support wasn't helpful or responsive.

Top alternatives

Eyezy may be a good option if you are focused on reviewing every message that your child sends or receives. However, other parental control apps offer more features for a more competitive price.

Our team has done extensive research and testing to find the best parental control apps on the market. One of them may be a better fit for your needs and helping your child establish online boundaries.

Service
Star rating
4.4
4.4
3.7
Price Starts at $5.00/mo Starts at $4.16/mo (billed annually) Starts at $8.25/mo (billed annually)
# of people covered Unlimited Up to 15 kids Unlimited
Screen time management
Content filtering
Conversation monitoring Yes, on social media, texts, and email
Location tracking
Details Get Bark Get Norton Family Get Aura

FAQs


+

How legit is Eyezy?

Eyezy is a legitimate surveillance app, but our testing shows that the app didn't have all the advertised features. We also didn’t like that it asked to turn off Google Play Protect before downloading the app. Play Protect helps ensure apps are safe and free of viruses.


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Can Eyezy be detected?

Eyezy can be detected. While it's possible to remove the app icon from the home screen, Eyezy will still appear on the list of installed apps.


+

Can my child delete the Eyezy app?

Yes, your child can delete the Eyezy app. They can uninstall the app like any other app on their phone.


+

Can Eyezy show deleted texts?

Eyezy claims to show deleted texts. It uses a screen recorder feature to capture images of chats, so it's possible to see texts before they are deleted.

Bottom line: Is Eyezy good?

Overall, Eyezy is a parental control app that left us wanting more. From the sketchy installation process to the lack of advertised features, we weren’t impressed.

There are far better parental control apps that are affordable and functional. Other apps also have key features like screen time management and alerts for cyberbullying and online predators.

3.0
Editorial Rating
Learn More
On Eyezy's website
Parental Controls
Eyezy
  • Good for monitoring conversations
  • Can see photos and videos
  • Has keyloggers
  • No free version, trial, or money-back guarantee
  • Potentially confusing installation process
Author Details
Sara J. Nguyen is a freelance writer specializing in cybersecurity. She aims to help people protect their data while enjoying technology. She has written about online privacy and tech for over 5 years for several organizations. When she's not writing about the latest cybersecurity trends, you can find her on LinkedIn.