Eyezy Review 2024: Is It Worth the High Cost?

Eyezy has many drawbacks that make it difficult to recommend. The app is sketchy to install and lacks key features that other parental control apps offer. For example, it doesn't let you set screen time limits or create content filters.

While it offers many tools for monitoring online conversations, our overall experience with Eyezy fell short of impressing us.

Eyezy review at a glance

Price	$7.99-$47.99/mo
Free trial	No
Number of kids supported	Up to 3
Content filtering	No
Conversation monitoring	Yes — Text messages, email, WhatsApp, KiK, Telegram, Viber, Tinder, LINE, Snapchat, Skype, Instagram, and Messenger
Screen time management	No
Location tracking	Yes
Activity reports	No
Remote lock	No
Supported devices	iPads, iPhones, Android phones and tablets
Learn more	Get Eyezy

Our experience

Our experience with Eyezy was rocky from start to finish. The installation process was overcomplicated, and the app didn't contain some advertised features. It didn't seem beneficial for parents looking for assistance setting online boundaries for their children.

Downloading the app should be a simple process, but it ended up taking a bit of time. Eyezy initially asked to turn off Google Play Protect, which is a huge red flag. Play Protect ensures that all apps you download on your Android are safe and secure. It made me question if Eyezy was a safe app to use.

I skipped the step to turn off Google Play Protect and downloaded the app anyway. I was immediately prompted to add the child's device, which meant downloading the app on that device too.

To connect the parent-child accounts, the parent receives a code to enter on the child's device. Eyezy didn't ask for any personal information like a birthday or name.

One of the things I noticed right away was that it was missing a lot of features that were advertised, like the ability to read emails and see internet searches. It could've happened because I didn't download the app directly from the website like requested. Instead, I downloaded the app safely via Google Play.

I also wasn't able to see the device on the website. It never connected on the dashboard, which meant I was limited to the app. The missing features may be available on the website, but the device never appeared on my dashboard.

The features I did have seemed to work fine. Location tracking took some time to update, but it was an overall positive experience. Since Eyezy seems focused on conversation monitoring, it was a bit of a disappointment not to see emails or screenshots of messages.

Another issue is that Eyezy doesn't work on computers. It's compatible only with setting up parental controls on iOS and Android devices. Monitoring a computer is just as important as monitoring a phone, making its failure to do so a potential issue for parents.

Overall, Eyezy is an expensive product that doesn't have the features to justify the high costs.

Who is Eyezy best for?

• Recommended for parents who need to monitor their children's conversations closely.

Eyezy has many tools geared toward conversation monitoring. It can track messages sent via SMS and popular social media apps. Eyezy also has a screen recorder feature that will take screenshots of messages for you to view.

However, it doesn't do a great job of alerting parents if a child encounters inappropriate content. Parents can only set up keyword alerts, and Eyezy will send an email notification if it encounters the keyword.

Eyezy prices and subscriptions

Eyezy's premium plan begins at $7.99/mo (billed annually) and can go up to $47.99/mo, depending on whether you want to pay monthly, quarterly, or annually. You can get advanced features to turn on the mic and video if you upgrade to the Ultra plan, which starts at $19.99/mo (billed annually).

Features	Premium	Ultra
Price	$7.99/mo (billed annually)	$19.99/mo (billed annually)
Number of devices	Up to 3 (With Family Kit purchase)	Up to 3 (With Family Kit purchase)
Website filtering
Social media monitoring
Text message monitoring
Email monitoring
Internet search monitoring
Screen time management
Cyberbullying and online predator alerts
Remote lock
Location tracking
Mic activation
Remote camera

Overall, Eyezy is expensive compared to other parental control apps and the difference in price isn't negated by having more features.

For example, Eyezy works only on one device. You'll need the Family Kit add-on if you want to cover three devices. Meanwhile, other major parental control apps (like Bark and Norton Family) offer unlimited device coverage with no upcharge.

The only difference between the Premium and Ultra plans are the mic activation and remote camera features. Ultra lets you remotely turn on the child's device's microphone and camera, so you can hear or see what's happening. It may be helpful in an emergency when your child isn't answering their phone.

Eyezy features

Eyezy primarily shines with conversation monitoring, but it lacks content and screen time management. Let's take a deep dive into what you can expect with Eyezy.

Content monitoring

Eyezy has limited content monitoring. It doesn't send alerts if your child receives or searches for harmful or inappropriate content. Parents will need to set up specific keyword alerts for Eyezy to search for in messages.

Parents can block websites, apps, and Wi-Fi networks. But there is no option to filter content based on sensitivity.

Social media and phone apps

Strangers can easily send messages to your child on social media. Eyezy can monitor DMs on several social networks, including Messenger and Instagram. It can also take screenshots of messages and let you view the media sent in the conversation.

It's one way to ensure that your child stays safe on social media, but it does seem intrusive to view every message.

Text messages

Like social media apps, Eyezy can also let you view every SMS text that your child sends and receives. It's also capable of recording the screen and giving you full access to conversations.

Email

We mentioned earlier that some features were missing from the app, and one of them is the inability to view email messages. There is also not an option to connect to your child's email address.

Web browsers

Another feature missing from the app is a web search history monitor. It wasn’t available on our menu when we tried it.

Content filtering

Eyezy claims to let parents block websites and apps. But this feature was nowhere to be found in the app.

Screen time management

Eyezy does display how much time your child spends on specific apps. However, there is no option to set app time limits or manage the child's screen time.

Location tracking and geo-fencing

The location tracking on Eyezy seems accurate, but sometimes it would take a while to update. I also had the option to set a geo-fence. I could create designated safe or restricted zones. Then, I could change the settings to notify me if a device left or arrived within those zones.

Activity reports

There are no automatic activity reports in Eyezy. If I want to see a child's messages, I would have to do so manually. It takes extra effort on my part to remind myself to check and also to scroll through several messages.

Eyezy's lack of alerts or a summary report is a notable disadvantage.

Eyezy customer support

Support type	Eyezy
Email or live chat	Yes — support@eyezy.com
Phone	No
Online guides or forums	Yes

Eyezy did not have efficient customer service. It says it has 24/7 customer support, but it was difficult to find answers or information. We left a message using the chat feature, but we didn’t receive a response.

There is also a help desk, but it has limited online guides and doesn't answer questions about specific features. Overall, the customer support wasn't helpful or responsive.

Top alternatives

Eyezy may be a good option if you are focused on reviewing every message that your child sends or receives. However, other parental control apps offer more features for a more competitive price.

Our team has done extensive research and testing to find the best parental control apps on the market. One of them may be a better fit for your needs and helping your child establish online boundaries.

FAQs

Bottom line: Is Eyezy good?

Overall, Eyezy is a parental control app that left us wanting more. From the sketchy installation process to the lack of advertised features, we weren’t impressed.

There are far better parental control apps that are affordable and functional. Other apps also have key features like screen time management and alerts for cyberbullying and online predators.