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Canopy is a non-intrusive parental control option that’s well-suited for parents with young children who want to restrict screen time.
While Canopy takes a mostly all-or-nothing approach to content moderation, it does claim to have a robust sext monitoring system to help keep nude and explicit photos from being sent or downloaded. This seems to be the service’s most unique feature, and it has two different content settings for parents to activate.
We were impressed with the quality of customer support but disappointed at how many of the features didn’t work as well on iOS as on Android. Although there are other top-tested parental control apps, we think Canopy is worthwhile for anyone with young children who wants to try a parental control app for the first time.
- App is intuitive and user friendly
- Includes setting to prevent app deletion
- Aims to prevent kids from sending and downloading sexually explicit material
- Limited to 10 devices
- Had trouble with features on iPhone
- Didn’t block us from texting a bikini pic
Methodology
Our experience
Prices and plans
Features
Compatibility
Customer support
Top alternatives
Bottom line: Is Canopy a good parental control app?
FAQs
At a glance
| Price | Starts at |
| Free trial | Yes |
| Number of devices covered | 1-10 |
| Content filtering | Yes |
| Conversation monitoring | Yes – nudes and partial nudes only |
| Screen time management | Yes |
| Location tracking | Yes |
| Activity reports | Yes |
| Remote lock | Yes |
| Supported devices | Windows, macOS, Android, iOS |
| Learn more | Get Canopy |
How we test and rate parental control apps
Our team has conducted hands-on testing on 10+ parental control apps over several years using a consistent process. We install each app on multiple devices and create both parent and child accounts, evaluating the experience from both perspectives. We also deliberately attempt to bypass restrictions to ensure the apps actually work.
Then, we evaluate each product across eight areas:
- Editor's score (33%): We evaluate the app's ease of use from installation through daily use, and assess whether it's designed as a transparent family safety tool or veers into hidden spy app territory.
- Screen time management (15%): We assess how comprehensively each app handles screen time, specifically testing time limits, app-level controls, and the option of enabling routines.
- Content monitoring (15%): We actively send content designed to trigger alerts across messaging, email, and gaming features to find out which apps detect and flag concerning material in real time.
- Blocking content, websites, and apps (15%): We test the ability to block specific types of content, websites, and apps, to verify each parental control app's filters hold up in practice.
- Location tracking (7%): We test how reliable the real-time accuracy and geo-fencing alerts are, measuring how quickly each app updates location data and notifies parents of boundary violations.
- Value (5%): We compare each app's starting price and feature set against competitors.
- Compatibility (5%): We evaluate whether the app offers full feature support across smartphones, Windows, and macOS.
- Customer service (5%): We review every company's support options and the quality of help provided.
We retest all parental control apps at least once a year. To learn more about how we test, read our full parental control testing methodology here.
Star rating summary
Canopy earned a 4.2 star rating due to its strong scores in most features, compatibility, and customer service categories. It also includes a 30-day money-back guarantee.
However, Canopy struggled in the features category because monitoring is almost entirely limited to app and website blocking, with alerts only triggering for nudity in images. It also has a higher starting price than many of its competitors.
| Decision factor | Weight | Verdict |
| Our experience | 33% | 4.3 |
| Value | 5% | 3.0 |
| Features | 52% | 4.0 |
| Compatibility | 5% | 5.0 |
| Customer service | 5% | 5.0 |
Our experience
Since iPhone and Android phones are entirely different beasts when it comes to parental control monitoring, we tested Canopy on both types of phones (an iPhone 15 and Samsung Galaxy S24 Ultra). While our Android experience was decent, we ran into many issues with our iPhone tests.
iPhone experience
We signed up for the service through Canopy’s website without issues, but after that it got a little confusing. When we tried putting restrictions on the monitored device, none of our settings actually worked. We did get notifications, and the support team was quick and efficient, but we weren’t entirely satisfied with our Canopy experience.
Canopy provided us with a QR code to download its main app, which we scanned with our phone. We were also given access to a web-based portal, which we used alongside the app.
Once we had the app downloaded and gained access to the portal, there was an option to send a link to the device we wanted to monitor. In this case, we named it Teen.
The link was easy to send to Teen, but installing the app on the device wasn’t easy at all. The link led us to download the monitoring app rather than the Canopy Shield app. Once we figured out we needed the Shield app instead, we downloaded that.
We had to turn off our anti-theft settings on our iPhone, but the directions to do that were incorrect, so it took us about 20 minutes searching through our Settings app to find where that was (Apple’s support was also giving us the wrong instructions). Once we could install the profile and connect it to the app, everything appeared in our main dashboard.
We immediately blocked a few gaming apps, set a geo-fencing alert, and instituted a downtime schedule. Not one of those settings worked. We were still able to use the blocked apps. Weirdly enough, Pinterest and the App Store were not apps we blocked, but Canopy disabled them anyway.
We set a geo-location to ping us if the phone labeled Teen left the address. To test this, we took the phone and walked two blocks away. We didn’t receive any notifications that the device had left the alert area.
Finally, we put the downtime schedule on and waited for the 1 PM start time. That time came and went, but nothing was blocked on the phone. We even restarted the phone, and only the apps we didn’t block were disabled, while the restricted apps still functioned normally.
Once we were done testing the features, we decided to delete the app from the Teen phone. It was effortless to delete it, and we actually did receive several notifications on our phone and via email that the Teen device deleted the app. This was probably the only alert that worked.
One part of the service that was efficient was its support. We contacted email support via the chatbot in our browser agent. Within minutes, we’d heard from support. They weren’t able to solve our problem, but they were quick to answer, so that was a definite plus.
We’ve tested plenty of parental control software and know that sometimes it takes a little bit of time for everything to set itself up and work. After several hours, we expected Canopy to be fully functional, but we still ran into a host of problems.
Android experience
Since our iPhone experience didn’t go that well, we decided to see how it would work on an Android phone. The setup process was much smoother this time. We were sent the right app to download, and all the instructions for setting the permissions were accurate and easy to use.
Once set up, we played around with the protection available to us. We set up downtime and were blocked from using any app as well as accessing the internet. We did receive a notification on our phone letting us know, but the message was a bit buggy and didn’t properly tell us when we would be able to access our phone again.
Even with downtime disabled, each app was checked upon opening to make sure it was safe. If it was on Canopy’s list of blocked apps, we could send a request to the parent account to unblock the app. We were able to unblock TikTok successfully through this request system.
Canopy does display a screen time report, but it was delayed in updating. The results were still outdated even after hitting the “Refresh” button.
We blocked specific websites and apps on the phone. Canopy will also hide Facebook, Instagram, YouTube, and Pinterest apps on your phone and replace them with browser shortcuts instead, which makes it easier for them to monitor the content.
We set the Sexting Prevention option to Strict, which should stop us from sending bikini images.
Unfortunately, it didn’t block us from sending a bikini picture through text, so we couldn’t verify how accurate this function is.
We also tested the geo-fencing feature, which is meant to send notifications when the device leaves a certain area. However, we didn’t receive any location notifications, so we were unable to verify if this was functioning properly. This may have been due to the slow refresh rates, which probably were in place so as not to drain the device battery too quickly. This is typical of most parental control apps.
And unlike on iPhone, we couldn’t remove the app without first enabling it on the parent’s account.
Canopy prices and plans
Canopy ranges between $7.99-$9.99/mo, and there wasn’t much difference between the plans aside from the number of devices covered.
You can add compatible devices, set features, and monitor location. The dashboard shows an overview of apps recently used and the location of the device you’re tracking. Each device has its own section, so you can easily see the data.
| Features | Individual | Duo | Family |
| Price | $7.99/mo | $8.99/mo | $9.99/mo |
| Number of devices | 3 | 5 | 10 |
| Website filtering | |||
| Social media monitoring | |||
| Text message monitoring | |||
| Email monitoring | |||
| Internet search monitoring | |||
| Screen time management | |||
| Cyberbullying and online predator alerts | |||
| Remote lock | |||
| Location tracking | |||
| Learn more | View plan | View plan | View plan |
Canopy features
The internet can be a bad place for kids, so parental control software like Canopy helps moderate what your child is exposed to via their devices. Certain features are more important than others based on your needs, but we believe the following are the most important:
- Content monitoring
- Content filtering
- Screen time management
- Location tracking
- Activity reports
Content monitoring
We didn’t feel the content monitoring was very robust. Even though we named our iPhone test Teen, there wasn’t a setting to filter content by age. We also weren’t able to filter by category in relation to content; just categories like “Audio” or “TV and Streaming” were offered. Most filtering came through blacklisting specific apps and websites.
We appreciated the robust nudity filtering that claimed to block nude or suggestive photos from being sent or downloaded. However, even the strictest setting didn’t prevent us from texting a bikini photo via Android.
Social media and phone apps
There was no social media monitoring outside of blocking the apps or platforms entirely. In fact, all app monitoring was app-specific rather than filtering content within the platforms.
For instance, if you want to block all social media, you can do that in the advanced filtering section. If you want to block Snapchat but not Instagram, you’ll have to block the app by itself. This can leave children exposed to risks on social media.
This process can become granular and time-consuming. If you’re installing Canopy on a child’s first phone, it may be easier to moderate due to the slow addition of apps and services. Since we set this up on Teen’s phone, there was a lot of content to work through.
Text messages
Canopy doesn't monitor text conversations themselves, but it can scan images sent through messaging apps for nudity.The only message monitoring was the nudity filter that would stop the sending and downloading of nude or suggestive photos.
The only email monitoring feature available was the ability to block or allow email programs. If you choose to allow email programs, there wasn’t much you could do to filter the content being sent.
Web browsers
Because granular content monitoring isn’t available, parents can only block specific websites rather than filter content categories. This feels like a big miss, as you have to be proactive about blocking sites rather than using software to control the content that your child can access.
Content filtering
We blocked an app, but Canopy still allowed our Teen to view the app on their iPhone. Canopy did block access to Pinterest even though we didn’t indicate anything that would restrict Pinterest. It also blocked access to the App Store. As far as specific apps already installed, it allowed access to those even after we restricted them.
On iOS devices, we felt like this feature really missed the mark. While we could easily blacklist apps, sites, and categories like “TV and Streaming,” we know that most parents prefer moderated content rather than blocking it completely. We’ve seen better results from Apple’s proprietary controls, which you can easily set up on iPad or iPhone.
TikTok was blocked successfully on Android. We could also send a request from our phone to unblock the app, and the parental account received the request with no issues.
Overall, the all-or-nothing approach feels more appropriate for younger children, so this may pose an issue for parents with teens.
Screen time management
We set screen time management in five-minute increments based on the day of the week. Unfortunately, when we tested this on our iPhone, the downtime we scheduled didn’t happen. We set downtime for 1 p.m. When the clock on our iPhone read that time, Canopy blocked access.
However, we had no issues setting up and using screen time management on our Android device.
We wished there was an easier way to remote lock as well. If you want to restrict use, it has to be set in the downtime schedule and nowhere else. We reached out to support to see if there was another way to remotely lock the device, and they informed us there wasn’t.
Location tracking and geo-fencing
We were initially impressed with the location tracking and geo-fencing features. Canopy claims that not only could we see where the device was, but we could also set alerts for if it moved in or out of geo-fenced areas. We set an alert to notify us if the phone left our home and then took it outside.
Although we took our phone several blocks away, Canopy never alerted us that the phone left the area. This was a huge disappointment because we thought this feature would be useful if kids didn’t get to school at the appropriate time or left a trusted place like dance or soccer practice.
Because the location tracking updates didn’t work in real time for iPhone or Android, we can reason that the app just doesn’t update fast enough to catch the location change. Many parental control apps can struggle to update in real time.
Activity reports
The activity reports are relatively sparse. We could see recently used apps, and there was a section for requests, but considering the app on Teen’s iPhone was sparse as well, we didn’t see a place for requests to be made. However, we did receive notifications when certain actions were executed, like monitoring photos or when Teen deleted the app.
In competing products, we’ve seen breakdowns of screen time, how time was spent, and even search topics. Canopy felt a little hands off in that regard, and we wished we had more insights. Plus, the report didn’t update quickly, even after we hit “Refresh” on our Android.
Canopy compatibility
| Compatibility | |
| Windows | |
| macOS | |
| Android | |
| iOS | |
| Browser extensions |
Canopy is compatible with the most common operating systems for computers and smartphones. For Android families with younger children and a specific concern around explicit imagery, Canopy has a use case.
But for anyone wanting nuanced oversight, real-time alerts, or reliable iOS performance, the gaps here are significant enough that alternatives like Bark or Qustodio are worth the extra consideration.
Canopy customer support
| Support type | Canopy |
| Email or live chat | |
| Phone | Yes — 888-820-1918 |
| Online guides or forums |
We were very impressed with the customer support Canopy offers. The AI chatbot is set to answer common questions, but it’ll send you to the email support team if it can’t help. Email support was swift and answered our question quickly. It was less than an hour between when we asked our question and when we had a complete answer.
We also explored the online guides and forums on Canopy’s site. While there wasn’t much, we found some basic information in the FAQ section helpful. The only type of support we didn’t contact was phone support, but that was because email support was so quick and efficient we didn’t feel like we needed anything else.
Canopy user reviews
- Apple App Store rating: 3.4/5
- Google Play Store rating: 3.1/5
Canopy has less than stellar reviews on its iOS and Android apps. But surprisingly, the featured 2026 reviews on the Apple App Store are all four or five stars. Common themes in the reviews include praise for the app’s real-time monitoring and responsive customer support.
On the Google Play Store, several of the most recent reviews gave Canopy one or two stars. Many reviewers state that the app simply doesn't work, so there's no monitoring or location tracking, and that children can easily remove the app.
Top alternatives
Canopy may be effective for parents of young children, but older kids and teens may need more granular monitoring capabilities. If you aren’t finding everything you need with Canopy, consider one of these alternatives:
| Service | ![]() Qustodio |
![]() Aura Parental Controls |
![]() Bark |
| Best for | Best for location tracking | Best for teens | Best for social media monitoring |
| Star rating | |||
| Starting price | Free or $4.99/mo | $10.00/mo | $6.00/mo |
| Max # of people covered | Unlimited | Unlimited | Unlimited |
| Screen time management | |||
| Content filtering | |||
| Conversation monitoring | |||
| Location tracking | |||
| Details | Get Qustodio | Get Aura | Get Bark |
Bottom line: Is Canopy a good parental control app?
Canopy is a good parental control app for younger kids and small families who use Android. Due to its binary approach, coupled with its 10-device limit, larger families or families of mixed ages might find that they need an alternative. If sexting and sexually explicit content is a concern for you, Canopy claims this as its standout feature.
For anyone with children of multiple ages or who wants more granular control over their child’s content (including detailed reporting features), check out some of the best parental control apps we’ve reviewed. In our opinion, Bark is the best app for monitoring your child’s online activities, and it even offers cyberbullying and online predator alerts.
FAQs
What does the Canopy app do?
Canopy is parental control software that mainly blocks access to apps and categories. It also provides location services and nudity and sensitive image filtering.
Is Canopy better than Bark?
No, we feel that Bark has more robust monitoring capabilities than Canopy. While Canopy may be good for younger children, Bark grows with your children and helps teach kids healthy internet usage.
Does Canopy slow your phone down?
Depends on your device. We didn’t find any instance of Canopy slowing down the iPhone we were monitoring or the one we were doing the monitoring from. The app didn’t seem to have any impact on the performance of our iOS devices.
However, the app did slow down the internet on our Android device.
What is the best parental control app for sexting?
Canopy claims to analyze nude and sexually explicit images in swimsuits or lingerie and then blocks them from being sent or downloaded. Even though we were still able to send a bikini photo, we think Canopy is a good app to block sexting as it seems to put most of its energy into this category.
However, we’d recommend Bark overall because it offers more comprehensive monitoring, including text messages, social media messages, and emails.


