SpyX Review 2025: Does This Spy App Go Too Far for Parental Controls?

SpyX is low-key spyware being advertised as a parental control app, and in our experience, it doesn’t work as promised. Good parental control software includes the ability to set screen time limits, filter content online based on age or genre, send cyberbullying or sexual predator alerts to parents, recognize when a child isn’t in the intended geo-location, and much more.

SpyX does not offer parental control features nor foster a safe online environment for children. Instead, it allows anyone with dashboard access to see the contents of your device in real time. SpyX — and other similar spy apps like uMobix and mSpy— enable an extreme level of privacy invasion that we wouldn’t recommend for parents or even employers looking to monitor their company devices.

If you’re a parent looking to strike a healthy balance between monitoring your children’s devices for their safety while respecting their privacy, consider some of the best parental control software we’ve tested. Real parental control apps can help you teach your child responsibility rather than break down their trust.

SpyX review at a glance

Price	$11.66 to $49.98/mo
Free trial	No
Number of kids supported	1 device
Content filtering	No
Conversation monitoring	Messenger, Snapchat, WeChat, WhatsApp, Skype, Teams, Telegram, Instagram, FaceTime, iOS and Android texts, and email
Screen time management	No
Location tracking	Yes
Activity reports	No
Remote lock	No
Supported devices	Android, iOS
Learn more	Get SpyX

We last tested SpyX on May 1st, 2025.

Our experience

We didn’t have a smooth or easy experience with any aspect of SpyX. First, our credit cards flagged it as fraud and refused to let us purchase it, even after we confirmed that we were trying to buy this product. Since SpyX doesn’t offer payment with services like PayPal, we had to use a debit card. (However, we never suggest purchasing anything online with a debit card. Use a credit card when possible to ensure fraud protection.)

Once we paid our nearly $50 fee, we input our Apple ID into the web-based portal and then used the two-factor authentication code on our iPhone screen to connect to the service. It prompted us to allow for even deeper monitoring, served up a second 2FA code, and then told us it would take about an hour to populate. By the next day, we could still see only our Contacts, the Reminders app, and the Calendar app.

Even though we configured everything correctly on our phone, SpyX never delivered on its promise to show us all of the device’s content.

The three categories that did populate were definitely invasive, and we were uncomfortable with how much it showed. After a bit of digging, we found that SpyX suffered a data breach in June 2024, revealing the sensitive data of 2 million customers to hackers. Since SpyX has direct access to the phone holder’s account via their ID, we think this hack could’ve been devastating for victims.

SpyX’s final strike was the blatant lying we found when cross-checking its customer reviews. The one on the SpyX website listed it as having a 4.8-star rating on Trustpilot. We became suspicious because of the strange wording of the “review.” So we went to Trustpilot’s site and double-checked.

Sure enough, the real Trustpilot rating for SpyX is an abysmal 3.0, with negative reviews outweighing any positive ones. We found that the negative reviews reflected our own experience.

When we combined the negative reviews, the deceptive marketing on SpyX’s website, the poor user experience, and the lack of real parental controls, we determined that SpyX is software that we wouldn’t use or recommend.

Who is SpyX best for?

• Recommended for companies issuing company-owned devices

SpyX is not suited for parental control software, but it could work for a company that issues devices to employees. Since SpyX is solely for monitoring, CEOs who need to see what employees do on company-issued mobile devices may consider it. We do caution that the software may not work, so companies’ IT directors may want to test it before deploying it on a large scale. SpyX does note that it’s illegal to monitor others without their knowledge and consent.

SpyX prices and subscriptions

We were surprised at how high SpyX’s prices are. If you purchase SpyX month to month, it’s the highest-priced service we’ve encountered in our testing. The annual plan is the better deal, but then you’re stuck with it for an entire year if you don’t like the software.

SpyX has only one plan, which costs the same regardless of the device’s operating system, and you can link the software to only one device at a time. If you want more devices, you have to purchase additional subscriptions.

Features	iOS Spy	Android Spy
Price	$11.66 to $49.98/mo	$11.66 to $49.98/mo
Number of devices	1	1
Website filtering
Social media monitoring
Text message monitoring
Email monitoring
Internet search monitoring
Screen time management
Cyberbullying and online predator alerts
Remote lock
Location tracking
Learn more	View plan	View plan

When reading through the terms and conditions, we discovered that SpyX doesn’t guarantee a refund. Even if you request a refund within the 15-day window, it’s the company’s discretion to issue one.

Since there’s no free trial, only a demo video, and refunds are at the company’s discretion, we don’t feel SpyX is customer-friendly. Most reputable companies provide either a free trial or a solid refund policy. SpyX offers neither.

SpyX features

SpyX has almost no features outside of monitoring. There aren’t alerts or reports, which you’d expect from a legit parental control app. In fact, we couldn’t find any useful tools that would entice parents to use this software. Mostly, this is just super-invasive surveillance software like uMobix or mSpy, with very little to offer parents.

Content monitoring

This is almost exclusively what you’ll get with SpyX. Content monitoring is supposed to permeate every nook and cranny of the device, but even that wasn’t what was promised. We installed SpyX on a Thursday morning, and by Friday afternoon, the only content we could monitor was our iPhone’s contacts, reminders, and calendar. We even went in and reconfigured our phone to make sure everything was accessible, but the software couldn’t do what it claimed.

Social media and phone apps

Several social media apps are supposed to be monitored within the SpyX service. SnapChat, Facebook, Telegram, and WhatsApp were the most notable apps available in our navigation menu, but none populated even after 24 hours of the software being linked to the phone.

Text messages

SpyX does have a space where text messages are supposed to be monitored. Again, this didn’t end up working. We found in Trustpilot and Reddit reviews that other users had the same experience with the software failing to deliver.

Email

There’s a link to the email on the navigation bar. It doesn’t mention specific programs like Outlook or Gmail, but the service never actually worked. We have both Yahoo and Gmail on our phone as well as an iCloud account. SpyX wasn’t able to see any of it.

Web browsers

SpyX doesn’t claim to be able to see a web browser, but it does mention it can look at browsing data like history. Since the feature never populated correctly, no matter how much configuration we tried, we could not see any search results.

Content filtering

There really isn’t any filtering when it comes to content. The only feature SpyX really delivers is monitoring, which we found to be lacking. No matter what we did, we could not get SpyX to work on our iPhone. Even though our Cloud backup was turned on before we installed SpyX, it still never populated more than basic information.

Screen time management

There are no screen time management tools. Good parental control software allows you to set times or content limits. On our children’s phones, the products we use disable the phone at bedtime, with exceptions for safety measures like being able to call 9-1-1 or a trusted adult. There were no tools like this offered with SpyX.

Location tracking and geo-fencing

You are supposed to be able to track location with SpyX, although there aren’t any alerts that will let you know if the child enters or leaves specific areas.

Some parental control apps do offer that feature, sending a notification when the phone enters the geo-location of a previously designated area. SpyX only tells you where a person is if you look at the dashboard.

Activity reports

Again, good parental control software offers activity reports. In the software we use, we can see how much time our child spends each day online, what apps they are using the most, the screen time for each activity, and even what times of day our child is using their phone or iPad. SpyX offers none of that.

SpyX customer support

Support type	SpyX support
Email or live chat	Yes — Email support@spyx.com and live chat
Phone
Online guides or forums

SpyX offers email or live chat support. We reached out to live chat support to see how we could uninstall SpyX from our phone, seeing as there’s no app to be deleted. The live chat was fast and efficient, and we had the option to connect to a live agent.

We often see a correlation between a product's cost and the support quality. Since SpyX is on the pricier side, we expected to have a good support experience, and it delivered.

Top alternatives

SpyX doesn’t do much to create a safe online environment for children. There are parental control apps that do offer many tools, including content filtering, screen time management, and more, which help parents guide their children into healthy internet usage. Below are some of our tested parental control favorites that work on iOS and Android.

SpyX FAQs

Bottom line: Is SpyX good?

No, SpyX isn’t good. Even if it worked exactly as it promised, SpyX still wouldn’t be good for kids or parents.

Considering the SpyX software barely worked, it’s not worth your time or money. We suggest using one of the best parental control apps we’ve tested and loved. They all have features like screen time management, content filtering, geo-tracking, and alerts for inappropriate content and cyberbullying — to keep your kids safe.