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mSpy is a legit app that stealthily tracks phone activity. In our testing, we were able to track our Android activity but had trouble with iPhone because of its tighter security protocols.
That said, we found that while the app excels at surveillance, it fails to nurture a safe online environment. All features focus on tracking, with almost no content monitoring or filtering functionality designed to keep kids safe online.
mSpy offers real-time location tracking, monitoring of text messages and social media activity, keylogging, and much, much more. But unlike the best parental control services, like Aura Parental Controls, Qustodio, and Bark, it lacks category-based content filtering and a mature content filter, so you have to block every website individually.
With these features in mind, combined with a high price tag of $48.99/mo, mSpy comes across as more of a spy app than the other top parental control apps do.
- Extensive tracking capabilities
- Real-time location tracking
- Keyword alert functionality
- Lacks category-based filtering
- No screen time management features
- Features like remote camera access can be intrusive
Our experience
Alternatives
Prices and plans
Features
Customer support
Bottom line
FAQs
At a glance
| Price | $11.67-$69.99/mo |
| Free trial | No |
| Number of kids supported | 1 - 3 devices |
| Content filtering | No |
| Conversation monitoring | Text, email, social media |
| Screen time management | No |
| Location tracking | Yes |
| Activity reports | Yes |
| Remote lock | Yes |
| Supported devices | Android, iOS |
How we test and rate parental control apps
Our team has conducted hands-on testing on 10+ parental control apps over several years using a consistent process. We install each app on multiple devices and create both parent and child accounts, evaluating the experience from both perspectives. We also deliberately attempt to bypass restrictions to ensure the apps actuallywork.
Then, we evaluate each product across eight areas:
- Editor's score (33%): We evaluate the app's ease of use from installation through daily use, and assess whether it's designed as a transparent family safety tool or veers into hidden spy app territory.
- Screen time management (15%): We assess how comprehensively each app handles screen time, specifically testing time limits, app-level controls, and the option of enabling routines.
- Content monitoring (15%): We actively send content designed to trigger alerts across messaging, email, and gaming features to find out which apps detect and flag concerning material in real time.
- Blocking content, websites, and apps (15%): We test the ability to block specific types of content, websites, and apps, to verify each parental control app's filters hold up in practice.
- Location tracking (7%): We test how reliable the real-time accuracy and geo-fencing alerts are, measuring how quickly each app updates location data and notifies parents of boundary violations.
- Value (5%): We compare each app's starting price and feature set against competitors.
- Compatibility (5%): We evaluate whether the app offers full feature support across smartphones, Windows, and macOS.
- Customer service (5%): We review every company's support options and the quality of help provided.
We retest all parental control apps at least once a year. To learn more about how we test, read our full parental control testing methodology here.
Star rating summary
mSpy received a 3.0 star rating because it leans more heavily on the surveillance features than other parental control apps. It's also more expensive than its competitors, considering only one device is included with the starting subscription.
mSpy does have comprehensive customer support and several features for location tracking and content monitoring.
| Decision factor | Weight | Verdict |
| Our experience | 33% | 1.0 |
| Value | 5% | 1.0 |
| Features | 52% | 4.0 |
| Compatibility | 5% | 4.0 |
| Customer service | 5% | 5.0 |
We last tested mSpy on February 19, 2025.
Our experience
We couldn't get mSpy to work on our latest iPhone retest. In September 2024, we could download the app onto our Android devices, but there appear to be more safeguards with iPhones.
We opted to test iPhone 13 monitoring by logging in to our iCloud account. On our dashboard, the behavior monitoring tab immediately imported our contacts, but nothing appeared under events, photos, or videos.
By the end of the day, we received the same message on our dashboard. Even the next day, it stayed the same.
We opted to try local sync instead, and mSpy prompted us to download the desktop app, mStar, on our laptop. But we clicked the mStar installer several times, and the download never occurred. We're pretty sure Windows Defender was blocking the software.
Ultimately, we couldn't fully test mSpy on an iPhone, but you can refer to our previous experience testing on Android.
September 2024 experience
We tested mSpy on our Samsung Galaxy S10 and found that most of the features worked as intended. We have seen reports that the tracking will fail after a few days of being connected, but we had no issues during our testing (which lasted a few hours).
mSpy excels at providing thorough surveillance capabilities, allowing parents to monitor text messages, social media interactions, and real-time location tracking, which can be crucial for ensuring their children's digital safety.
However, the service could improve by incorporating category-based content filtering and enhancing its web filtering feature. While it serves well for strict monitoring, its approach may feel more intrusive than nurturing, especially compared to other parental control apps.
We were put off by features like remote camera access, the ability to record phone conversations, and a keylogger.
mSpy setup
Setting up mSpy on our Android phone was easy, though the number of permissions we had to allow is enough to make anyone wary. That said, this is par for the course for parental control apps and wasn't any more uncomfortable than other apps in the category. We didn't need to jailbreak the phone.
An app with this level of monitoring isn't available on the Google Play Store, so we had to download the file directly from the mSpy website. After bypassing a couple of "this file could be harmful" messages, we were able to install and grant all the necessary permissions without issue.
mSpy is focused on the target, who is unaware that the app is on their phone, so it appears as "Update Service." Very sneaky, though we'd be suspicious if an update service app was using up 13.9% of our battery in about an hour.
mSpy monitoring in action
We tested mSpy by messaging a few people on the social media apps it tracks, including WhatsApp, Messenger, and Discord.
WhatsApp's tab in the dashboard updated to show the last few messages we had with the person we contacted (even before we sent the test message), but it incorrectly attributed some messages to her instead of us
Interestingly, the Facebook Messaging tab didn't update even though we used it multiple times. The messages we sent were tracked in the keylogger tab, though, which tracks everything typed on the keyboard.
Finally, mSpy didn't update to show us our Discord conversations, but it did show the usernames of who we were talking to.
The app accurately tracked our browsing history, location, and text messages. It also grabbed our photos and videos and neatly displayed them in their respective tabs.
While location tracking worked, we were unable to get a geo-fencing alert. Similarly, we didn't receive a keyword alert. This is disappointing, as these are two of the most-used parental control features mSpy offers.
A keylogger tracks everything typed, not just what's sent to other people, so it could be a major security risk for passwords and other sensitive information.
The mSpy Extreme option, which we didn't buy, also allows remote camera and microphone monitoring, meaning you can turn the camera on to watch or listen to what's happening. It also allows for recording entire phone conversations on iOS and Android.
Top alternatives
While mSpy offers a range of monitoring features, other parental control services on the market may better suit different preferences or specific needs. Here are some leading parental control apps we've tested, each with a unique feature that sets it apart:
| Service | ![]() Qustodio |
![]() Aura Parental Controls |
![]() Bark |
| Best for | Best for location tracking | Best for teens | Best for social media monitoring |
| Star rating | |||
| Starting price | Free or $4.99/mo | $8.33/mo | $6.00/mo |
| Max # of people covered | Unlimited | Unlimited | Unlimited |
| Screen time management | |||
| Content filtering | |||
| Conversation monitoring | |||
| Location tracking | |||
| Details | Get Qustodio | Get Aura | Get Bark |
mSpy prices and plans
mSpy ranges between $11.67-$69.99/mo. There are two distinct mSpy plans for parents seeking to monitor their child's digital activities: mSpy Premium and mSpy Extreme. Both plans offer substantial monitoring, but they cater to different needs and budgets.
mSpy Premium costs $11.67/mo for a 12-month plan and covers basic monitoring like website filtering, social media, text, email monitoring, and location tracking. mSpy Extreme costs $13.99/mo for a 12-month plan and includes all Premium features plus remote camera and microphone access, catering to parents desiring advanced surveillance solutions.
| Features | mSpy Premium | mSpy Extreme |
| Annual price | $11.67/mo | $13.99/mo |
| Number of devices | 1 | 1 |
| Conversation monitoring | ||
| Location tracking | ||
| Keylogger | ||
| Remote camera access | ||
| Remote microphone access |
While these two plans cover only one device, you can opt for mSpy Family, which lets you monitor up to three family members and includes all the same features as mSpy Premium.
The prices are much higher than those of other parental control apps on the market, especially given that mSpy's plans cover only one to three devices. For instance:
- Qustodio offers plans starting at $4.99/mo, which can cover five or unlimited devices, depending on the plan chosen
- Bark has a starting price of $5.00/mo
- Norton Family, another popular parental control app, has an annual plan for $4.17/mo
This comparison highlights how mSpy's pricing might not be suitable for families with multiple devices or those looking for more affordable options. However, it is important to note that mSpy offers advanced features and functionality compared to many other apps on the market, which contribute to its higher price.
mSpy Extreme offers a more comprehensive surveillance solution, despite its higher price. It allows you to track locations, record screen captures, and provide remote camera access.
It’s important to note that these advanced features come with a greater intrusion into your child’s privacy. Balancing the need for safety and respecting your child's privacy can be a delicate task.
Be sure to weigh the potential benefits against any possible negative effects that intrusive monitoring may have on your child's trust and relationship with you.
mSpy features
mSpy is designed to provide a comprehensive monitoring solution for concerned parents. Here's a glimpse into its features:
- Content monitoring
- Screen time management
- Location tracking and geo-fencing
- Activity reports
Each of these features aims to deliver insights and control to ensure your children’s online safety.
Content monitoring
mSpy's content monitoring includes conversation monitoring and keyword alerts, where specific words trigger notifications, which can aid in addressing issues like cyberbullying or depression promptly.
It also offers basic online activity management features like browsing history tracking and website blocking, although its web filtering is quite basic compared to other apps: it doesn’t have a mature content filter, and you can’t filter by categories. We had to manually block every website, and this can obviously be limited by knowledge/imagination.
The keyword alerts feature allowed us to customize our monitoring based on individual concerns. Unfortunately, when we tried it out during testing, the keyword alerts didn't work for us.
So this app gives you access to all conversations, but you have to do a lot of manual monitoring to see and address potential problems.
Social media and phone apps
| iOS apps | Android apps | |
| Apps monitored by mSpy |
|
|
mSpy gave us access to chats and files across all the major social media apps. In our testing, we found some apps worked better than others, so the functionality here will depend on which apps your children use most often.
On iOS, mSpy requires a jailbroken iPhone to monitor certain apps. This process involves removing software restrictions imposed by Apple, allowing users to access and modify the device's operating system. This is a risky thing to do to your phone and might be a step too far for some users.
Text messages
mSpy allowed us to thoroughly monitor the device's text interactions. This includes SMS messages as well as messaging apps. Parents will need to install the app on their child’s cell phone to reveal sent, received, and even deleted messages. It displays the sender or receiver's number, helping verify the identity of those interacting with your child.
mSpy also provides timestamps for each message, offering insights into your child's texting habits. This feature aids in understanding and analyzing their communication trends, ensuring a safe and transparent texting environment for children.
mSpy provides a robust email monitoring feature enabling parents to read all emails sent and received by their child. The feature extends to checking the timestamps of every email, offering a clear picture of when an email was sent or received, which can be crucial in analyzing communication patterns.
Moreover, viewing recipient information is simplified, ensuring your child is not engaging with strangers or potential online threats. Although the exact email services compatible with mSpy aren't specified, this feature provides a well-rounded oversight, making email communication much safer for young users.
Web browsers
mSpy provides extensive web browser monitoring, allowing parents to supervise activity, restrict access to unsafe content, and review browser history. It uniquely displays a list of sites that the child has bookmarked, shedding light on a child's interests and frequent online destinations.
mSpy also provides timestamps of website visits to help correlate online behavior with your child's daily schedule. With mSpy, you can filter internet content, blacklist adult material, and block internet access at will.
Screen time management
mSpy offers a basic level of screen time management, allowing parents to block apps at a click of a button and locking the phone remotely. While it provides a platform for managing screen time, it lacks the granularity of setting varying time limits for individual apps or different days.
Although mSpy enables parents to remove internet access for apps like Chrome, Facebook, YouTube, Netflix, and Discord, it doesn't provide category-based website blocking. This is an important feature to have because it allows parents to protect their children from potentially harmful or inappropriate content, without having to manually block individual websites.
For that reason, it may not suffice for parents seeking more nuanced control over screen time management, specifically on a per-app or per-website basis.
Location tracking and geo-fencing
mSpy offers comprehensive location tracking features, including real-time tracking on a detailed map.
It also displays a route history over a specified period, ensuring that children attend school and avoid unwanted locales. Additional details like GPS coordinates and location time offer insight into a child's routine, such as arrival at home or school departure.
Furthermore, mSpy's geo-fencing feature allows parents to set virtual boundaries for specific areas and receive email alerts when those boundaries are crossed. This function, coupled with recorded timestamps for each movement, provides a clear picture of a child's frequented spots, helping parents make informed decisions.
Historical location data further supports this, enabling intervention if necessary.
Unfortunately, during our testing, we found the location tool to be a bit delayed and didn't receive a notification when the device left the defined geo-fenced area.
Activity reports
mSpy provides comprehensive activity reports accessible through its app, offering thorough insight into your child’s phone usage. Here are some crucial data you can find in your control panel:
- GPS locations and route history
- 10 most called numbers
- Numbers messaged the most
- Most visited websites and how many times they’ve been visited
These data points are pivotal for monitoring your children’s interactions and movements. You can also export data via XLS and CSV files to share with your co-parent.
Bonus features
The biggest bonus feature mSpy offers is the Keylogger, which is the most intense keylogger we've seen in a parental control app. This feature tracks everything that is typed on the device's keyboard, even if the message was never sent.
For example, while we were typing a message on Messenger, we started typing our friend's cat's name, but then deleted it and typed "cat" instead. The keylogger caught both versions of the message:
Other bonus features include:
- Wi-Fi connections: See which networks the device is connected to and block specific connections
- Events tracking: See what events the device has on its calendars
- Contacts: See all the contacts saved on the device, including their phone numbers
Spyware app features
mSpy offers a range of intrusive monitoring capabilities for iOS and Android, and here are the core spy app features:
- Call recorder: Enables recording entire phone conversations
- Screen recorder: Separate from Keylogger, in which the app takes periodic screenshots of the monitored device
- Live screen streaming: Offers a real-time view of the monitored device's screen
- AI chatbot monitoring: Allows tracking of AI chatbot activity
- Remote location tracking: You can track a device without physical access using a GPS-tracking link
mSpy compatibility
| mSpy | |
| Windows | |
| macOS | |
| Android | |
| iOS | |
| Browser extensions |
mSpy is only a phone monitoring app, but installing it is complicated. To download mSpy on your Android, you'll need to disable Play Protect and download the mSpy installer from its website. This feels risky because Play Protect is meant to detect harmful apps.
mSpy does have an iPhone app, but the features are limited to location tracking. You can install mSpy via iCloud or Wi-Fi sync, but mSpy encourages users to jailbreak the phone for maximum functionality.
mSpy customer support
| Support type | mSpy |
| Email or live chat | support@mspy.co.uk |
| Phone | +1-855-896-0041 |
| Online guides or forums |
You can reach the mSpy customer support team via email and phone. There’s also an mSpy Help Center with categories on Android, iPhone/iPad, mSpy Account, and billing questions.
While logged in to our account, we were able to get access to a live chat that connected us with a real person almost immediately. Our conversation was actually very natural, so we were impressed with this 24/7 option.
mSpy user reviews
- Apple App Store rating: 4.2
- Trustpilot rating: 2.6
mSpy can't be downloaded from the Google Play Store, but it does have a highly-rated iOS app. Some reviewers praise how well the mSpy app works, while others highlight its limited features.
Trustpilot reviews are almost evenly split between five-star and one-star ratings. Most reviewers had issues with their payments and refund requests, although some also noted that the app is ineffective.
Bottom line: Is mSpy good?
The mSpy app is more of a surveillance tool than a parental control app. It excels at providing real-time location tracking, detailed activity reports, and specific content monitoring through keyword alerts.
However, it falls short in offering category-based content monitoring and lacks features like two-factor authentication for added security. While it offers detailed insight into a child's digital activity, its approach leans more toward surveillance than toward fostering digital well-being.
Considering the price point, some users might find more balanced parental control features in alternatives like Bark or Qustodio. While mSpy could benefit those seeking strict monitoring, it might not suit parents seeking a more holistic approach to online safety.
Curious how the app compares against top parental control apps on the market? Check out our in-depth comparisons:
FAQs
Is mSpy legal?
Yes, mSpy is legal when used for monitoring minors or other legal monitoring purposes, like employee monitoring with consent.
Does mSpy record phone conversations?
Yes, mSpy does have the capability to record phone conversations. This feature is available on both Android devices and iOS devices, making it a versatile option for monitoring phone calls.
How many phones can you monitor with mSpy?
With mSpy, you can monitor multiple phones, but each device requires its own license. The mSpy Family Kit allows for up to three devices to be monitored, making it a great option for families with multiple phones.
Can mSpy track Snapchat on iPhone?
Yes, mSpy can monitor Snapchat activity on iPhones, including text messages and multimedia files exchanged.


