Trust.Zone VPN Review 2024: Does It Offer More Than Just Good Security?

Trust.Zone boasts a privacy-centric virtual private network (VPN) that ensures complete anonymity. Its strong encryption, no-logs policy, and VPN-friendly location support such claims. The affordable pricing can also be appealing to budget-conscious users.

However, our testing uncovered serious flaws with its connectivity, user interface, and support. The experience wasn't as seamless or user-friendly as we expected. Read more about it in our full Trust.Zone VPN review below.

Trust.Zone VPN overview

Price	$1.99-$9.99/mo
Free version	No
Max # of connected devices	5
# of servers	173 servers in 36 countries
VPN protocol	OpenVPN, IPsec, WireGuard
Encryption	AES-256
No-logs policy	No logs
Headquarters	Seychelles
Netflix access	Mixed results

Our experience

Trust.Zone doesn't have a native Mac app, so we wanted to test it from a Mac user's perspective. The website guides are confusing, and we had to navigate quite a few pages to find the correct download option. We had to install WireGuard manually and set it up according to TrustZone's instructions. With that in mind, we don't recommend Trust.Zone to Mac users who've never used a VPN before.

When we tested on a Windows 10 machine, the download process was easier but still fraught with hiccups. The installation took over two hours, including time from a hard shutdown via the task manager and a complete reboot. We attempted installation three times with the third being successful. The Windows client gave us an error message when we tried to open it, but we were successful on our second attempt.

We were stuck in this loop for two hours before doing a manual shutdown via the task manager.

Trust.Zone did not work on the initial launch and had to be rebooted to work correctly.

The Windows client felt cluttered, dated, and difficult to navigate. It can't compete with the streamlined experience provided by popular, modern VPNs. We had a whole different set of problems with our manual WireGuard installation on Mac.

The server names are awkwardly abbreviated and challenging to pinpoint. For example "us.fl" for Florida or "nfx" for Netflix required some guesswork. Furthermore, the VPN's "active" status was misleading as it didn’t clearly indicate the need to adjust the "on-demand" settings for traffic to flow.

Who is Trust.Zone VPN best for?

• Recommended for privacy-focused Windows users

Trust.Zone VPN is best for Windows users who want to anonymize their web traffic. That being said, if you're looking for a powerful VPN for gaming, streaming, or geo-unblocking, this service is not for you. It can ensure semi-seamless browsing but can't support heavy-duty activities like online gaming.

If you need a true VPN powerhouse for demanding activities, we recommend NordVPN instead. You'll get seamless operation and top-tier features for just a few dollars more per month.

Trust.Zone VPN prices and subscriptions

Trust.Zone VPN offers monthly, annual, and biennial subscriptions. It boasts lower prices than its competitors but has fewer features and overall value. When buying a VPN, the price-to-value ratio is the most important factor, not the price itself. With that in mind, we'd say Trust.Zone is too expensive for what it offers.

You can purchase optional add-ons like DDoS protection, a dedicated IP address, port forwarding, and three extra connection slots. Unlike the main service, these extras are competitively priced and worth your money.

With port forwarding, Trust.Zone VPN would be ideal for power torrenters, provided it could maintain a stable connection.

Trust.Zone VPN accepts credit cards, PayPal, regional billing methods like Alipay and UnionPay, and crypto. If you pay with Bitcoin or other cryptocurrencies, you'll get a 10% discount.

Plan	1-month plan	1-year plan	2-year plan
Price per month	$9.99/mo	$3.33/mo (billed annually)	$1.99/mo (billed annually)
Price per year	$119.88	$39.95	$55.99

Trust.Zone VPN features

Trust.Zone VPN offers a decent security package with solid protocols, encryption, and a no-log policy. You can add some optional nice-to-haves like a dedicated IP address or DDoS protection as well.

On the other hand, its connectivity hasn't been great for us, and it lacks some VPN staples like split tunneling.

Server count and countries

• 173 servers in 36 countries

Trust.Zone VPN only has 173 servers in 36 countries. This is not an impressive coverage by any stretch. NordVPN, for example, has more than 6,600+ servers in 111 countries. We presume this small server network caused all the connectivity issues during our testing.

An extensive VPN network allows you to find a faster server near you. It also helps you avoid server crowding and access geo-restricted services like Netflix. Having more servers at your disposal can help you bypass online censorship and ensure better connectivity overall.

Trust.Zone won’t ever compete with top-tier VPNs until it expands its server network. Its benefits don't mean much if you can't maintain a stable connection.

No-logs policy and headquarters

• Trust.Zone VPN logs policy: No logs
• Trust.Zone VPN headquarters: Seychelles

Trust.Zone ensures user privacy with a solid no-logs policy. It operates in Seychelles — a VPN-friendly location outside the Eyes Alliance. The Seychelles doesn’t have mandatory data retention laws, so Trust.Zone doesn't have to log any user data. In other words, it can't connect your account with your VPN traffic, even if legally pressed to do so.

Kill switch

Trust.Zone VPN comes with an automatic kill switch. This fail-safe prevents data leaks by cutting your internet access if Trust.Zone drops the connection. But it's not enabled by default, so you'll have to activate it manually.

VPN protocols

Trust.Zone supports OpenVPN, IPeec, and WireGuard. OpenVPN offers the best balance of speed and security, making it a solid choice for most users. 

IPsec has good security and is ideal if your device doesn't support the OpenVPN protocol. WireGuard is the newest and fastest VPN tunnel out there. We recommend it for activities that require sheer speed, like online gaming.

Trust.Zone VPN test results

We tested Trust.Zone VPN across several critical areas to evaluate its speed, geo-unblocking, and WebRTC and DNS leak protection.

Speed tests

We tested Trust.Zone's performance from two locations in the U.S. During our WireGuard tests, we had a benchmark speed of 363.76 Mbps download and 291.36 Mbps upload with a 15 ms ping. When connected to a U.S. server, our download dropped by 6.3%, but we saw a significant upload increase. In the U.K., however, our upload was cut by more than 90%.

Our benchmark speeds during our WireGuard tests on Mac.

The U.S. results were impressive, boosting our upload by more than 30 Mbps.

We lost more than 90% of our upload while testing the U.K. servers.

We started our Windows testing with 150.81 Mbps download and 22.39 Mbps upload. Connecting to a server in Canada dropped our speeds to 0.96 Mbps and 2.36 Mbps, respectively.

Our speeds before we turned Trust.Zone VPN on to test.

Connecting to a Canadian server from the US made our internet nearly impossible to use.

We could access Canadian servers on Windows, but we couldn’t do that on a Mac. Australian servers didn’t work on either machine we tested.

Test type	No VPN	US to US	US to EU	US to AU
Download speed	363.76 Mbps	340.79 Mbps	259.84 Mbps	N/A
Upload speed	291.36 Mbps	326.50 Mbps	25.59 Mbps	N/A
Latency (ping)	15 ms	11 ms	132 ms	N/A
Download speed % difference	N/A	-6.3%	-28.6%	N/A
Upload speed % difference	N/A	12.1%	-91.2%	N/A
Latency % difference	N/A	-26.7%	780%	N/A

Netflix tests

• Netflix test results: Mixed results

Streaming Netflix with a VPN allows you to change regions and access the best catalogs. Our Trust.Zone Netflix tests were a mixed bag. We could access Netflix U.S. and Canada but were blocked on the U.K. and Australian versions. Our results were similar on both Mac and Windows. Given its connectivity problems, Trust.Zone is not a good VPN for Netflix.

Trust.Zone VPN couldn’t connect us to the U.K. Netflix.

	US to US	US to UK	US to Canada	US to AU
Did it work with Netflix?

DNS and WebRTC leak tests

• Trust.Zone VPN DNS leak test results: Unknown (Mac); Pass (Windows)
• Trust.Zone VPN WebRTC leak test results: Unknown (Mac); Pass (Windows)

At some point, our manual WireGuard installation on Mac stopped responding. We couldn't connect to any server and test the service for DNS and WebRTC leaks. On Windows, however, we experienced zero leaks, and our IP address was hidden at all times.

These results emphasize our point that you shouldn't use Trust.Zone on your Mac. You have plenty of great Mac VPNs out there, so we recommend going with a more stable service.

Trust.Zone VPN compatibility

Trust.Zone VPN offers native apps for Windows, Android, and iOS. You can also install it manually on other systems, but we recommend against it based on our testing. It also offers browser extensions for Chrome and Firefox.

Trust.Zone VPN customer support

Trust. Zone's official website has a great FAQ page and many setup manuals. These guides are good for natively supported platforms but confusing for manual installations. There's also a good blog where you can find the latest Trust.Zone updates and cybersecurity news. There's no live chat, which is a big minus in our book. If you have a problem, you can only submit a ticket. The website shows different work hours, depending on your country and time zone. For us, it was Monday-Friday, 8 AM-6 PM.

Top alternatives

Despite its commitment to user privacy, Trust.Zone is not a great VPN service. Here are some superior alternatives that we’ve tested and extensively researched.

Trust.Zone VPN FAQs

Bottom line: Is Trust.Zone VPN good?

Trust.Zone VPN presents itself as a privacy-focused service. It has a good security setup with solid protocols and a no-log policy. It's headquartered in the Seychelles, which is a VPN-friendly location. However, our experience with this provider also highlighted some significant challenges.

Downloading and installing this VPN is difficult, especially on a Mac. Cluttered and dated clients also detract from the overall experience. We couldn't connect to any servers in key locations like Canada and Australia. The server network is too small for modern standards, and we experienced many connectivity issues. It's not great for bandwidth-heavy activities like gaming, streaming, or torrenting. Lastly, it's too expensive for the value it offers.

With all of that in mind, we recommend using one our top-tier VPN services instead.