Qustodio vs. Net Nanny 2024: Parental Control App Duel

After comparing Qustodio and Net Nanny, we found that Qustodio offers more monitoring features, while Net Nanny might be a good option for families seeking less surveillance.
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Best for extensive features

4.0
Editorial Rating
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On Qustodio's website

Qustodio
  • Parental control app with lots of features
  • User-friendly, clean interface
  • Concerns surrounding data privacy

Best for familes with older children

4.0
Editorial Rating
Learn More
On Net Nanny's website

Net Nanny
  • Supports up to 20 devices
  • Easy-to-use Location Tracking and Screen Time Management features
  • No text and email monitoring feature

Qustodio and Net Nanny have similar parental control software features, like content filtering, app moderation, internet search monitoring, screen time limits, the ability to block websites and apps, location tracking, and activity reports. However, Qustodio can monitor text and email messaging, which is the primary differentiation between the two.

This article compares Qustodio vs. Net Nanny on their pricing, features, security, and more to see which parental control app is best for you.

In this article
Qustodio vs. Net Nanny review at a glance
Qustodio vs. Net Nanny: prices
Qustodio vs. Net Nanny: monitoring and alerts
Which is safer, Qustodio vs. Net Nanny?
Qustodio vs. Net Nanny: compatibility and customer support
Qustodio vs. Net Nanny FAQs
Qustodio vs. Net Nanny: which is better?

Qustodio vs. Net Nanny review at a glance

Today’s parents face the challenge of finding parental control software that fits their needs as well as the needs of their children. How can parents protect their children while helping them learn to use the internet safely?

Parental control apps seem to be the answer, allowing parents to filter content, block websites and apps, set screen time limits, monitor online conversations, and check in on social media usage. We’ve compared Qustodio and Net Nanny, which are two of the standout parental control tools in the field:

  • Qustodio: Best for extensive features
  • Net Nanny: Best for families with older children

Qustodio vs. Net Nanny compared

Starting price Starts at $4.58/mo (billed annually) Starts at $3.33/mo (billed annually)
Free version
Max number of protected devices Unlimited 20
Web filtering
Screen time limits
Location tracking
Activity reports
Learn more Read Qustodio Review Read Net Nanny Review

Qustodio pros and cons

Pros
  • Unlimited device monitoring
  • Monitors email and text messages
  • Cyberbullying and online predator alerts
Cons
  • Security and privacy concerns
  • More expensive than some parental control apps

Net Nanny pros and cons

Pros
  • Monitors up to 20 devices
  • Includes location tracking, screen time management, and YouTube monitoring
  • Net Nanny App Advisor shows parents what apps are trending and dangerous
Cons
  • No text or email monitoring
  • Tough to navigate interface

Qustodio vs. Net Nanny: prices

Our Pick
Price range $4.58-$8.33/mo (billed annually) $3.33-$7.50/mo (billed annually)
Best value plan Complete for $8.33/mo (billed annually) Family Protection Pass (20 devices) for $7.50/mo (billed annually)
Free trial Yes — 30 days
Money-back guarantee Yes — 30 days Yes — 14 days
Learn more Read Qustodio Review Read Net Nanny Review

Qustodio plans

Qustodio offers a free plan and two paid parental control plans: Qustodio Basic and Qustodio Complete. The paid plans vary in the number of devices covered as well as the amount of features.

The free plan monitors one device, the Basic plan allows monitoring of up to five devices, while the Complete plan offers monitoring on unlimited devices.

  • Free: Qustodio Free comes with safe search, web filtering, daily time limits, a pause the internet feature, and seven-day activity reports.
  • Basic: Qustodio Basic includes everything in the free plan plus game and app blocking, device blocking routines, 30-day activity reports, location monitoring, and a panic button feature.
  • Complete: In addition to the Qustodio Basic features, Qustodio Complete also offers custom routines and alerts, time limits within games and apps, as well as call and message monitoring on unlimited devices.

Qustodio provides a free trial without a credit card and a 30-day money-back guarantee if you aren’t completely satisfied with the product.

Net Nanny plans

Net Nanny offers three protection plans: 1 Desktop, 5 Device Family Protection Pass, and 20 Device Family Protection Pass. The plans vary only in how many devices you can monitor; otherwise, the features are exactly the same.

  • 1 Desktop: Net Nanny comes with website filtering, social media monitoring, internet search monitoring, screen time management, cyberbullying and online predator alerts, and location tracking for one device.
  • 5 Device Family Protection Pass: This Family Protection Pass includes all the same features as the Desktop plan but covers five devices.
  • 20 Device Family Protection Pass: This Family Protection Pass includes all the same features as the other two plans but covers 20 devices.

Unfortunately, Net Nanny doesn’t offer a free trial, which may deter some potential users, but it does offer a 14-day return policy.

Winner: Qustodio offers a free plan, a free trial, and a longer money-back guarantee window. It also has a better pricing range than Net Nanny, so we’ll give the win to Qustodio.

Qustodio vs. Net Nanny: monitoring and alerts

Feature
Our Pick
Website filtering
App filtering
Social media monitoring Yes — Facebook, Instagram, Skype, Snapchat, TikTok, WhatsApp Yes — Facebook, Instagram, Pinterest, TikTok, Twitter
Text message monitoring
Email monitoring
Internet search monitoring
Screen time limits
Remote lock
Cyberbullying and online predator alerts
Location tracking
Geo-fencing
Activity reports
Learn more Read Qustodio Review Read Net Nanny Review

When determining which parental control software is best for you and your family, you need to consider what features are important to you and what level of surveillance you need.


Both platforms offer website filtering, internet search and app monitoring, location services, screen time management, and activity reports. However, there’s one glaring difference: Qustodio offers text and email message monitoring, but Net Nanny doesn’t, and this feels like a major miss for us.

Another Qustodio feature that we like is the panic button. The panic button allows kids to send a direct alert from their phone to emergency contacts. When this button is activated, alerts with location information are sent from their device to a trusted contact list. Unfortunately, this feature is only available to Premium users and it’s not available on iOS devices.

Net Nanny also fails to offer cyberbullying and online predator alerts, but Qustodio offers this with its Complete plan. While this feature isn’t imperative, mainly because Net Nanny sends regular activity reports, immediate alerts of cyberbullying or online predators would be nice for peace of mind.

It can be dangerous for kids today to be on social media sites like TikTok or Discord. Teaching your kids to stay safe on social media is of the utmost importance. While both Qustodio and Net Nanny offer social media monitoring, Net Nanny’s offering is limited on iOS.

A screenshot of Net Nanny Location Tracking screen
Net Nanny Location Tracking 

Winner: Regarding features, we give the win to Qustodio for offering text and email message monitoring and a wider breadth of social media monitoring across all devices.

Which is safer, Qustodio vs. Net Nanny?

If you’re comparing parental control software, it’s important to evaluate what information it collects and how it keeps your and your child’s information safe. When it comes to protecting your child’s information, we like to see security-enhancing features like two-factor or multi-factor authentication, limited data collection, and, ideally, no third-party sharing.

Qustodio vs. Net Nanny data security

Two-factor authentication
Multi-factor authentication
Collects data
Shares data with third parties
Learn more Read Qustodio Review Read Net Nanny Review

We want to see a minimum of two-factor authentication — like a verification code — or ideally, multi-factor authentication — like facial recognition. This additional layer of security and protection helps ensure your child’s information is safe online.

It’s expected that Qustodio and Net Nanny collect information, as they need it to render services properly. But we don’t love them sharing data with third parties, and neither parental software control app offers authentication methods to further protect your account.

Winner: Both Qustodio and Net Nanny lack security features that enhance online protection and they both share data with third parties. In terms of online security and privacy, we call this one a tie.

Qustodio vs. Net Nanny: compatibility and customer support

Feature
Our Pick
Windows
macOS
Android
iOS
Browser extensions Yes — Chrome, Firefox, Microsoft Edge, Amazon Silk, Safari
24/7 customer support
Customer support options Email, online guides Contact form, email, live chat
Learn more Read Qustodio Review Read Net Nanny Review

Our experience testing Net Nanny was mediocre. The installation on an iPhone was tricky, requiring us to disable Safari first. Then we installed the Net Nanny mobile device management profile.

We eventually got through the installation, but some features didn’t work. For example, we tried to block Facebook and Instagram, but both social media platforms still worked on the iPhone, even after several attempts.

Additionally, the online search monitoring didn’t work correctly. We visited numerous websites on the iPhone monitored by Net Nanny, and none appeared under the profile settings. We received a message saying the device was out of contact but it was still installed.

Our experience with customer service also left a lot to be desired. We contacted customer support twice to ask questions, and while we were met with courteous service, once the rep told us the information on the site was misleading, and the other time, the rep gave instructions that didn’t work.

A screenshot of Net Nanny Customer Support chat about email alerts part 1

Qustodio’s setup was easy, and the installation process was straightforward and comprehensive. A critical step in the installation process was activating Device Admin, which prevents your child from uninstalling Qustodio without parental consent.

We received alerts and reports about our child’s device activity quickly after installation, including information on the apps and websites accessed, time spent on various activities, and the option to track location. Screen time limit restrictions, app and website blocking, and location check-ins were effective.

Like with Net Nanny, we were similarly disappointed in Qustodio’s lackluster customer service. There are three ways to receive help: the help center, email, or sending a support ticket. The website discloses that it can take up to 48 hours to receive a response, which is a long time to wait if your parental control apps are acting wonky.

Winner: Qustodio offers a broader compatibility across devices and browsers, and the setup process was easy and effective.

Qustodio vs. Net Nanny FAQs


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What are Qustodio’s disadvantages?

Qustodio offers a decent set of features, but kids can delete Qustodio from their own devices, and the panic button feature is available only on Android devices.


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Is Net Nanny or Bark better?

Bark offers a more comprehensive solution, offering extensive monitoring and surveillance, whereas Net Nanny might be a good solution for parents with older kids or those looking for a less-invasive protection solution. Learn more about how Net Nanny and Bark compare.


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Can kids disable Qustodio?

Yes, your kids can disable Qustodio. Additionally, certain Android phones have guest mode capability that can be used to avoid Qustodio’s parental control parameters. Essentially, your child can create a temporary account on the device, much like a separate user on a computer.


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Which parental control app is the best?

When it comes to determining which parental control app is best for you and your family, it depends on what is important to you and what your needs are. Our guide to the best parental control apps can help you decide.

Qustodio vs. Net Nanny: which is better?

Qustodio and Net Nanny are both decent parental control apps. Qustodio offers more features, including a panic button as well as text and email messaging monitoring. However, its third-party data sharing and lackluster customer service left much to be desired. For families looking for more robust monitoring, Qustodio may be a parental control app worth considering.

Net Nanny, on the other hand, may be better suited for families with older children or families looking for less surveillance into their kids’ online activities. However, Net Nanny lacks basic features that are essential in parental control software, namely text and email message monitoring. Net Nanny’s data sharing and customer service also didn’t win them any points.

Between the two, Qustodio is a better solution for helping keep your child safe online.

Qustodio vs. Net Nanny alternatives

Gone are the days of setting up parental controls on iOS and thinking that was good enough. There’s a reason there are so many players in the parental control software game. If Qustodio or Net Nanny aren’t what you’re looking for, take a look at our other recommendations below:

  • Bark: One of the most high-surveillance parental control apps, Bark offers extensive monitoring, including text and email messaging. You can also set screen time limits, review your child’s location and internet activity, and block apps. Bark even sells a phone with the service preinstalled for added security.

    Get Bark | Read Our Bark Review

  • Aura Parental Controls: Aura’s parental control software is really identity theft protection with some parental control features added in. Aura’s suite includes website and app blocking, and cyberbullying alerts for online gaming.

    Get Aura Parental Controls | Read Our Aura Parental Controls Review

  • Norton Family: This cybersecurity heavy hitter’s parental control software monitors unlimited devices and offers social media, text, and email monitoring, screen time limits, and two-factor authentication for additional security.

    Get Norton Family | Read Our Norton Family Review

4.7
Editorial Rating
Learn More
On Bark Premium's website
Bark Premium
  • Machine learning catches the latest slang and keywords
  • Screens content across 19 categories
  • Activity can only be viewed if it’s triggered
Author Details
Courtney Daybell is a professional writer interested in online privacy. With a bachelor's degree in communications from Brigham Young University, she has written for more than 15 years with a strong foundation in print journalism.