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SiteGround is practically a venerable institution in the hosting space. It’s definitely a reliable web hosting service, but I can only sort of recommend it.
SiteGround is one of the oldest web hosting companies, offering several hosting plans to suit different business needs. It’s easy to use, has a pretty solid reputation, and my personal experience with the support team went well enough. It does a lot of things well, especially for hosting beginners, and that’s kind of its whole selling point.
The downsides are twofold. First, the pricing after the first renewal period is higher than that of most well-known hosts. Second, the server performance, while generally great, showed some inconsistencies in my performance testing.
Given that the service's reliability is one of the factors used to justify that price point, the performance issues I ran into are worth keeping in mind.
- Pretty easy to use
- Solid support experience
- Long-standing reputation for good service
- Extremely high renewal prices
- Inconsistent performance
SiteGround prices and plans
SiteGround features
SiteGround performance
SiteGround security features
SiteGround customer support and reputation
Top SiteGround alternatives
Bottom line: Is SiteGround good?
FAQs
SiteGround review at a glance
Price | $2.99-$7.99/mo |
Money-back guarantee | Yes — 30 days for shared hosting |
Uptime guarantee | 99.9% |
Monthly visits | 10K - 400K on shared hosting |
Number of websites | 1 - unlimited |
Storage | 10 GB - 4 GB on shared hosting |
Free SSL certificate | On all plans |
Free domain for a year | On all plans except cloud |
Backup frequency | Daily |
Migration assistance | Add-on* |
24/7 support | On all plans |
Learn more | Get SiteGround |
*It’s labeled as a separate paid feature, but I was offered free migration assistance during site setup.
How we test web hosting services
We use our proprietary grading rubric to evaluate web hosts based on performance, ease of use, features, support, and overall value. Our hands-on approach ensures our ratings reflect how each service actually performs in the real world, so you can choose a host with confidence.
Our process starts with signing up for each service and setting up a real website, just like you would. We run page speed, uptime, and stress tests to measure reliability and performance under load. We also explore the dashboard, test security tools, and contact support to see how responsive and helpful it is.
To learn more about how we test, check out our full testing methodology here.
Score summary
Decision factor | Weight | SiteGround Verdict |
Our experience | 10% | 4.8/5 |
Prices and capacity | 18% | 5/5 |
Performance | 20% | 5/5 |
Features | 25% | 5/5 |
Security | 20% | 5/5 |
Support and reputation | 7% | 5/5 |
We last tested SiteGround on October 18, 2025.
Our experience
This is one area where SiteGround excels. The basic user experience of signing up and then creating a website is quick, simple, and generally painless. Here’s how it went for me:
I started with the screen where you select a website plan from the list of plans you’ve purchased, and went into the site setup process. Then I chose a domain from the list associated with the account.
Next, you can choose whether to start a new website or migrate an existing site. I chose to create a new one. In the next step, I chose to use the site builder to give myself a break from WordPress sites. (Though I did test the WordPress installation process later.)
Then, you just have to choose any add-on features you want, choose a website template, and start editing your site.
The actual site building process is pretty simple. All you really do is pick from a bunch of premade elements designed to fit your chosen template, fill out the content and change images where needed, and go.
And this right here is the site I built:
SiteGround prices and plans
This is where SiteGround really loses ground for me. Sure, the initial pricing falls in line with most other web hosting companies, but the renewal pricing is over the top. We’re talking about a price range from $17.99/mo to $44.99/mo, which is a lot more than most web hosting costs.
The StartUp plan will be sufficient for most people building their own site, and it’s the one we tested. The GrowBig and GoGeek plans are mostly better suited to sites with higher traffic or to people who need the developer-friendly features they offer.
StartUp | GrowBig | GoGeek | |
Monthly cost | $2.99/mo (billed annually, first yr only) | $4.99/mo (billed annually, first yr only) | $7.99/mo (billed annually, first yr only) |
Annual renewal price | $17.99/mo | $29.99/mo | $44.99/mo |
Number of websites | 1 | Unlimited | Unlimited |
Web space | 10 GB | 20 GB | 40 GB |
Monthly visits | ~10,000 | ~100,000 | ~400,000 |
Bandwidth | Unmetered | Unmetered | Unmetered |
Free domain | |||
Free SSL | |||
Free email | |||
Free CDN | |||
WordPress staging | Yes + Git | ||
WordPress Migrator | |||
WP-CLI and SSH | |||
WordPress auto updates | |||
Site Builder | |||
SEO features | |||
Daily backups | |||
On-demand backups | |||
Better-optimized PHP performance | |||
White labeling | |||
Free private DNS | |||
Priority support | |||
Learn more | View plan | View plan | View plan |
But those prices, man. You can get pretty much the same features and performance for half the price, or less on some hosts. SiteGround is banking on its ease of use and reputation for reliability to justify the cost — and it is easy to use. But you’ll get a better deal almost anywhere else.
And unless you really need Git and faster PHP performance, I’d stick to the StartUp plan.
SiteGround features
All in all, SiteGround comes with a pretty solid feature set for the beginner and the advanced user alike:
- A variety of web hosting options, including WordPress hosting
- A solid, if simple, website builder
- Pretty great WordPress migration
- Some nice-to-have features for developers
Types of web hosting available
SiteGround’s offering is a bit more consumer-focused than other hosts. For example, it doesn’t offer VPS or dedicated servers. But, it does offer the following web hosting types:
- Shared hosting
- Reseller hosting
- Cloud hosting
Web building features
SiteGround includes a website builder on all plans. It’s not overly complicated and provides a decent number of site customization options to its intended users: beginners.
Choosing this actually streamlines the hosting management panel and hides a lot of the advanced features from the user. Beginner users may actually appreciate this.
WordPress integration
WordPress can be installed automatically during setup or later in the dashboard if you postpone the setup. SiteGround includes a WordPress setup wizard that helps you choose a theme and install plugins for extra features.
There’s also a built-in caching feature to improve performance.
Web migration
There are two kinds of migration: automatic and assisted. The automatic migration works only with WordPress sites, but it’s simple to use and only takes a minute or so to get started. The assisted migration is listed as a separate paid service. But during setup, it was offered to me for free on the cheapest plan.
Bonus features
Developers building sites for a client will be happy to know that every plan comes with WP–CLI and SSH access, a PHP version management interface, and other features that can make your life easier. But you need the GoGeek plan if you want Git access, sadly.
That’s some pretty expensive Git access.
SiteGround performance
We test every host with a variety of tools meant to gauge the overall speed and snappiness of the site, how well it stands up to heavy traffic, and overall uptime. Your business depends on having a site that people can actually access, and here’s how SiteGround measures up in those terms:
Speed test
You generally want your website to load in 2 seconds or less for the best results. So, we used dotcom-tools to measure how fast the site loaded. We also tested how long it took to reach the First Contentful Paint (when the browser starts showing parts of the site) and the Last Contentful Paint (when everything’s loaded). Honestly, these results are fantastic.
Product | Performance score | FCP | LCP |
SiteGround average | 98.3 | 0.36 s | 1.0 s |
The test ran fairly smoothly, and manual testing didn’t reveal any issues. Browsing the site felt smooth, snappy, and overall pleasant.
Uptime and response
UptimeRobot is our tool of choice for measuring uptime and overall service stability. This, unfortunately, is where I ran into some issues. There were two interruptions, and the uptime didn’t meet the guarantee. However, the test was run for only 6 days, and the results would (probably) have been better over a month.
Product | Uptime | Average response time | Minimum response time | Maximum response time |
SiteGround average | 99.863% | 634ms | 368ms | 3030ms |
What has me mildly concerned is the wild variation in response times. Overall, the screenshot shows response times being pretty good, but those spikes raise concerns about the overall reliability of the shared hosting servers, hence the score.
Stress tests
- Stress test results: Passed
We used loader.io to send 250 virtual users to the site in a minute, and SiteGround handled this moderately high traffic like a champ. The average response time of 820ms under load is actually pretty good.
SiteGround security features
Now obviously, it’s annoying when anything of yours gets hacked. But more than that, having a secure site is better for your bottom line, and even legally required in some places. SiteGround does a pretty decent job of that, with a reasonable set of security enhancements:
- Site scanner to check for vulnerabilities (Unfortunately, this is locked behind an extra paywall.)
- SSL certificates for encrypted connections to users
- HTTPS enforcement to make all visitors use those encrypted connections
- Security optimizer plugin for WordPress to make WordPress security a little easier
- IP and country blockers to reduce attacks coming from certain places
- 2FA to protect your account
- Recent software versions with all security patches
- Apache is run in a chrooted environment with suExec - basically, it means the web server software is a bit more secure
SiteGround customer support and reputation
Support type | SiteGround Support Team |
Email or live chat | Live chat |
Phone | +1 800 828 9231 Note: You will need a customer access code. |
Online guides or forums | Online guides |
Fans of the old SiteGround forums will be sad to hear that those have been gone for a while now. RIP. They do have a collection of useful and easy-to-follow guides, though.
SiteGround offers a few different options for human support, with one caveat: You have to get through their AI assistant first. Luckily, this is not too difficult. Just ask it a question, and once it’s finished giving you an answer, click the button to go to a person.
From there, you can choose between 24/7 live chat or calling SiteGround. When I used the live chat option, I received a helpful answer within a minute, and I have no complaints. Heck, I even kind of appreciate the typos in one of their messages, because it means I wasn’t getting a template answer.
SiteGround user reviews
- Trustpilot rating: 4.9
Trustpilot reviews of SiteGround are mostly positive. The real surprise is that on Reddit — a site not exactly known for its attitude of positivity — that sentiment holds up. Some users report less-than-perfect experiences with support, but most of SiteGround’s customers on Reddit seem quite happy with the service. Although, even they will tell you to watch out for the post-renewal price increase.
:
5/5.The actual customer service experience was great, but I don’t like that you have to wait until after dealing with the “AI” to get the option to talk to a person.
Top SiteGround alternatives
If you want to check out some hosting companies that have been in the business as long (or longer) than SiteGround, have even more features, and just plain better prices, we’ve got options for you:
Bluehost
Bluehost offers great managed WordPress hosting, along with VPS, dedicated servers, and more, at reasonable prices.
Learn more in our Bluehost review.
Hostinger
Hostinger offers fantastic consumer-focused hosting that’s just as easy to use as SiteGround, with amazing first-time prices and decent post-renewal prices.
Learn more in our Hostinger review.
Bottom line: Is SiteGround good?
Yes, SiteGround is good in the sense that it does everything it sets out to do. Beginners will find a straightforward experience in setting up a website, and affordances are made for technical users. Even the performance is fantastic (except when it’s not).
The sticking point will always be the price. If you absolutely, positively don’t want to think at all about the technical aspects of managing your site, and you don’t mind spending the money, SiteGround might indeed be for you. But I recommend checking out the competition for better overall value.
FAQs
Is SiteGround reputable?
SiteGround is reputable. While not every customer has had a perfect experience, there are plenty of reviews citing its customer support and ease of use as reasons to pay those high prices.
Which is better, SiteGround or Bluehost?
Bluehost is arguably better, in my opinion. It has more hosting features and options at much better prices. SiteGround might be a bit easier to use in some cases, though.
Which is better, SiteGround or GoDaddy?
SiteGround is arguably better than GoDaddy, offering lower prices and a solid reputation among web hosting customers.
What's the best web hosting company?
The best hosting company is the one that works for you. I’m sorry, I know that sounds trite, but it’s true nonetheless. But if you want a general recommendation, plenty of people seem happy with Hostinger.
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