Wix vs. WordPress 2025: Ease of Use vs. Limitless Customization

We were impressed with Wix’s extensive AI tools and the customization WordPress offers. Our comparison highlights the best value for new or established website owners.
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Best for Complete Beginners

4.8
Editorial Rating
Learn More
On Wix's website

Website Builders
Wix
  • Free plan includes comprehensive AI and editing tools
  • Easy-to-use platform with intuitive design elements
  • Ecommerce sites will need paid plans

Best for Established Website Owners

4.4
Editorial Rating
Learn More
On WordPress's website

Website Builders
WordPress
  • Free plan includes a custom subdomain
  • Versatile platform that's highly customizable via plugins
  • Plugins marketplace is overwhelming, and ecommerce plugins are paywalled

We built test websites with Wix and WordPress and determined Wix to be the overwhelming winner. We know that Wix had a reputation for not excelling in web building, but our recent testing showed an updated platform with intuitive features and extensive AI tools.

WordPress is a long-standing platform integrated across nearly half of the internet. This web builder includes an extensive amount of professional tools and editing abilities. We found it to be geared more toward experienced website owners.

Learn more about our experience testing Wix and WordPress in our side-by-side comparison of features, costs, and more.

In this article
Wix vs. WordPress review at a glance
Which web builder is the better value?
Which web builder has the best core features?
Which web builder is best for ecommerce and marketing?
Which web builder has the better support?
FAQs
Wix vs. WordPress: Which is better?

Wix vs. WordPress review at a glance

Wix offers AI tools and proprietary features that can assist anyone in building a website. Whether you’re a web designer by trade or have no idea how to get started, Wix is a user-friendly drag-and-drop that makes web building very simple.

WordPress, on the other hand, is a long-established blogging platform and content management system with almost limitless integrations that appeal to big businesses. If you got your feet wet on a different platform, you may want to consider moving to WordPress to expand your capabilities.

  • Wix: Best for complete beginners
  • WordPress: Best for established website owners

Wix vs. WordPress

Our Pick
Star rating
4.8
4.4
Price Free-$159/mo Free-$45/mo (billed annually)
Free plan
Money-back guarantee Yes — 14 days Yes — 14 days
Number of collaborators Up to 100 Unlimited
Storage space Yes — Up to unlimited 6GB – 150GB (for additional fee)
Custom domain Yes, with paid plans only Free for one year with paid plans
Site analytics Yes, starting with Core plan Yes, starting with Personal plan
Ecommerce tools Yes, starting with Core plan Yes, Business and Commerce plans only
AI tools Yes, via plugins
Learn more Get Wix

Read Wix Review

Get WordPress

Read WordPress Review

How we test web builders

We use our proprietary grading rubric in all of our testing, which considers ease-of-use, design, price, compatibility, and features (among other metrics). 

Our testing process is designed to ensure that the product isn't too confusing, delivers on its claims, and offers you a lot for a reasonable price. We sign up for each option ourselves, just like you would. Our ratings reflect the real-world performance of the product, which allows us to give our best advice on whether or not it's worthwhile.

To learn more about how we test, check out our full testing methodology here.

Wix pros and cons

Wix uses integrated AI and editing tools to help even novice web designers quickly and efficiently create functional websites. When we tested this web builder, we found making a professional-looking Wix site was possible in less than five minutes. But while there was a lot of copy and content already populated, it lacked depth. Fortunately, we were able to edit the portions quickly that we thought were lacking. In less than half a day, we were comfortable that our site was ready to be published.

Wix AI website preview for All About Cookies test website
Wix AI website preview for All About Cookies test website

Once our website was built, we accessed Wix’s large widget library to help us promote and grow our fictional business. Ecommerce sites will require paid plans, but most beginners should be able to set up an initial structure for their website to support their business growth.

Pros
  • Free plan includes comprehensive AI and editing tools
  • Easy-to-use platform with intuitive design elements
  • Low effort to start building
Cons
  • Ecommerce sites need paid plans
  • AI-generated content lacks depth and authenticity

WordPress pros and cons

WordPress is a long-standing blogging site with the infrastructure and support to help you create a professional website. The editing tools allow you to customize templates to your liking, and a customizable subdomain means you can start sharing your URL immediately. We were surprised at the lack of AI tools, but we were still able to build our test WordPress website easily.

WordPress edit page for All About Cookies test website

We did find an AI image generator buried in the editing tools, and that did a pretty good job of creating usable stock images. We wouldn’t recommend it for prominent website images, but making a few backgrounds or fillers is doable.

Our biggest complaint regarding WordPress is that you have to purchase a Business plan to have access to WooCommerce plugins, which run everything from SEO to sales transactions. We recommend committing to an ecommerce-supported tier for established page owners, but novices might want to start somewhere else.

Pros
  • Free plan includes a customizable subdomain
  • Highly versatile content management system (CMS)
  • Lots of design tools like template editing and an AI image generator
Cons
  • Limited support options, even with higher-paid plans
  • No AI web builder feature
  • Limited AI tools

Which web builder is the better value?

Wix offers users more on its lower-tiered plans, including access to ecommerce tools. WordPress has several lower-priced plans, but you’ll have to jump up to the Business plan for access to helpful WooCommerce plugins.

Best Value
Price range Free-$159/mo Free-$45/mo (billed annually)
Best value plan Core for $29/mo Premium for $8/mo (billed annually)
Free trial
Money-back guarantee Yes — 14 days Yes — 14 days
Learn more Get Wix

Read Wix Review

Get WordPress

Read WordPress Review

Wix plans

Wix users have the option to join with a free plan. If you’re interested in building a website but want time to get it right, the free plan gives you the basics you’ll need. As your business grows, you can upscale to one of Wix’s other plans.

Free:

  • AI building tools
  • Customization options
  • Editing tools

Lite:

  • Custom domain
  • Free domain for a year
  • Remove Wix branding
  • 2 collaborators
  • 2GB of storage space
  • Lite marketing tools

Core:

Everything in Lite plus

  • Site analytics
  • 50GB storage
  • 5 collaborators
  • Marketing, payment, and ecommerce tools
  • Room for 50,000 products

Business:

Everything in Core plus

  • Sales tax calculations
  • Increased ecommerce tools
  • 10 collaborators
  • 100GB of storage
  • More functionality in other features

Business Elite:

Everything in Business with more room to grow, including

  • Unlimited storage
  • Unlimited customer care
  • 100 collaborators
  • Upgraded marketing and ecommerce tools

WordPress plans

WordPress is an established web-building platform that offers a basic free plan and scalable paid plans. For anyone who wants to start small and has at least a little technical knowledge, WordPress offers the tools for success. However, you need to purchase a higher-tier plan to be able to install plugins and access WooCommerce, which is a big drawback. 

Personal:

  • Unlimited pages and users
  • Free domain for a year
  • Unrestricted bandwidth
  • Visitor stats
  • Contact form
  • Centralized site management
  • Spam protection
  • Themes and patterns for design
  • Newsletters
  • RSS feed
  • Paid subscribers
  • Donations and tips
  • Access to some Jetpack tools
  • 6GB storage

Premium:

Everything in Personal plus

  • Faster support
  • Customized fonts and colors
  • Access to all premium themes
  • Ad revenue
  • Site analytics
  • Video capabilities
  • 13GB storage

Business:

Everything in Premium plus

  • Priority 24/7 support
  • Access to plugins
  • Access to all Jetpack tools
  • Ecommerce tools via plugins
  • SEO and analytics tools
  • 50GB – 150GB storage

Commerce:

Everything in Business plus

  • Proprietary ecommerce tools

Enterprise:

Must contact a sales representative for details.

Winner: Wix. Even though both platforms start free and can scale up, Wix offers more for less, like higher storage limits and proprietary tools.

Which web builder has the best core features?

Wix includes robust AI features, whereas WordPress has almost none (besides a helpful stock image generator). Wix gives you more core features on lower-priced plans, including more storage space and analytics.

Best Features
Number of contributors Up to 100 Unlimited
Custom domain Yes, all paid plans
Free domain
Site analytics Yes, starting with Personal
Storage space Yes — Up to unlimited 6GB – 150GB (for additional fee)
AI tools Yes, via plugins & image creator
SEO tools Yes, Business and Commerce plans only
Professional email Yes, via Google Workspace (not included) Yes (for additional fee)
Learn more Get Wix

Read Wix Review

Get WordPress

Read WordPress Review

One thing that struck us about WordPress was how many of the features outside of what you need for blogging were accessible only via plugins. While platforms like Wix have proprietary integrations of these core features, WordPress requires plugins. This wouldn’t be so bad if you had access to them on every plan, but most can be accessed only with the Business or Commerce plans.

Wix marketing tools screenshot for All About Cookies Wix review
Wix marketing tools screenshot for All About Cookies Wix review

One advantage WordPress has over Wix — and it’s a big one — is the usable subdomain offered with the free plan. While Wix assigns letters and numbers at random, WordPress offers a customizable branded subdomain that is usable. With Wix, you’d need to either embed the URL in links or upgrade to a paid plan to have a personalized web address.

WordPress free plan includes the ability to customize our subdomain for All About Cookies test website
WordPress free plan includes the ability to customize our subdomain for All About Cookies test website

Winner: Wix includes more core features in its proprietary software and on lower-tiered plans, while WordPress requires mostly plugins.

Which web builder is best for ecommerce and marketing?

Wix allows beginners to start their ecommerce business small and grow, making it better for ecommerce and marketing. Since WordPress requires you to purchase one of the two highest-tiered plans to access ecommerce tools, anyone starting out may be in a little over their heads.

Our Pick
Customer accounts Yes, via WooCommerce
Customer subscription plans Yes, via WooCommerce
Customer loyalty programs Yes, via WooCommerce
Product reviews Yes, via WooCommerce
Newsletter list Yes, via plugins
Physical point of sale options
Physical product support Integration with Modalyst
Sales and discounts Yes, via WooCommerce
Gift cards Yes, via WooCommerce
Extras Extensive AI tools, customizable templates, Google SEO integrations, lead-building tools, large widget library AI image creator, customizable templates, extensive plugins marketplace
Learn more Get Wix

Read Wix Review

Get WordPress

Read WordPress Review

One of our biggest complaints about WordPress is that you can’t install plugins on most plans. Even if you aren’t looking to run a robust ecommerce site, you may want access to booking tools, subscriptions, event management, and more. This will require a commitment to the Business or Commerce plans, and we find that frustrating.

Wix eCommerce tools screenshot for All About Cookies Wix review
Wix eCommerce tools screenshot for All About Cookies Wix review

Wix SEO Checklist for All About Cookies test website
Wix SEO Checklist for All About Cookies test website

Wix allows you to integrate ecommerce tools in lower-cost plans, but you’ll need to scale up if you want to do any kind of serious business. We like that a lot of Wix’s tools are proprietary, meaning they’re built into the software. You’ll have access to what you need and can purchase a higher-tiered plan when you grow.

WordPress ecommerce features are mostly plugins that require a top tier plan for access.
WordPress ecommerce features are mostly plugins that require a top tier plan for access

WordPress marketing tools for All About Cookies website
WordPress marketing tools for All About Cookies website

Winner: Wix. It allows entrepreneurs to grow their business when starting small.

4.8
Editorial Rating
Learn More
On TermsFeed's website
Cookie Policy Generator
TermsFeed
  • Flexible and affordable pricing
  • Pay-per-item option instead of monthly fees
  • Free version may be missing policies

Create a free cookie policy for your ecommerce business

As a business owner, you need a cookie policy to disclose what you do with user data. You also need privacy policies, a refund policy, and others. With TermsFeed, you can quickly create legal provisions for GDPR, CCPA, CPRA, and more.

Which web builder has the better support?

Wix includes multiple ways to contact support staff, but we found that WordPress has woefully inadequate web owner support.

Best Support
24/7 customer support Yes, Business and Commerce plans only
Customer support options Live chat, phone, email, online guides Guides, forums, tutorials, plus contact forms for upgraded plans
Learn more Get Wix

Read Wix Review

Get WordPress

Read WordPress Review

Whenever we compare products, we try to highlight the pros and cons of each platform within individual categories, but this is one time where there’s no contest. Wix is far superior in its support options. Both platforms offer support to your customers, but not everyone will require that feature. Most people building a website will likely require support themselves.

Wix offers a live chat and accessible online guides for support
Wix offers a live chat and accessible online guides for support

Wix has a variety of options, but we never needed to go beyond the online guides. They were well organized and offered plenty of solutions. On the other hand, we spent a lot of time trying to troubleshoot WordPress because the guides weren’t as accessible. Wix wins every way around in this category.

WordPress customer support for All About Cookies test website
WordPress customer support for All About Cookies test website

Winner: Wix offers multiple forms of support, but you may never need them, considering how efficiently the help center is organized.

FAQs


+

What is the downside of Wix?

Wix has a few downsides, including the quality of the AI content that’s generated. While the web design is aesthetically pleasing, the language AI can lack depth. Also, the subdomain offered with the free Wix plan isn’t very user-friendly because it’s randomly generated. You’ll need to upgrade to a paid plan to get a custom domain that you can confidently share.


+

Do professionals use Wix?

A quick internet search can show you all the negative feedback from professionals using Wix, but most posts are a year or older. Wix has upgraded its platform — including its SEO capabilities — and more professionals are flocking to it as the tools become better and more intuitive. In fact, we’ve found Wix to be one of the best website builders for ecommerce. Plus, with the use of Wix’s robust AI web-building tools, professionals without design know-how can spend more time developing their content, marketing campaigns, SEO strategies, etc.


+

Why should I switch from Wix to WordPress?

We think Wix is great for beginners just starting out who want to get their feet wet before scaling their website. Once you’re comfortable, however, you may want to switch to WordPress for its WooCommerce integration along with the other professional plugins.

Wix vs. WordPress: Which is better?

Wix wins in every category because it gives greater access across plans and has more robust support options. WordPress is a reputable web-building platform entirely dependent on plugins, so beginners may find it challenging to get started.

Best Overall
Value
Core features
Ecommerce features
Compatibility & customer support
Learn more Get Wix

Read Wix Review

Get WordPress

Read WordPress Review

While Wix doesn’t offer the most viable subdomain on its free plan, all the other features and tools make starting small easy. From intuitive AI controls to proprietary tools, Wix includes most features directly in its main dashboard. We think it’s an excellent tool for anyone just starting out.

4.8
Editorial Rating
Learn More
On Wix's website
Website Builders
Wix
  • Free plan includes comprehensive AI and editing tools
  • Easy-to-use platform with intuitive design elements
  • Ecommerce sites will need paid plans

WordPress is well-established and caters more to bloggers than serious ecommerce sites. Still, if you want to grow from a starter web builder, you may find the tools and services offered by WordPress to be what you need. We think that anyone with an established website may find WordPress to be a step up.

The best web builder is going to be the one with the tools you’ll need to grow your site.

Top alternatives

If you’re looking for a site optimized for ecommerce or aren’t a fan of the building style of either Wix or WordPress, you can consider other tested web builders below. We built test websites with each platform and broke down the good, the bad, and who would benefit most from each of them.

Star rating
5.0
4.8
4.7
4.6
Best for Best for small to mid-sized businesses Best for beginners Best for Square POS businesses Best for scaling
Price range $25.00-$139.00/mo Free-$159/mo Free - $79.00/mo (billed annually) $29/mo-$2,300/mo
Learn more Read Our Squarespace Review Read Our Wix Review Read Our Square Online Review Read Our Shopify Review


4.8
Editorial Rating
Learn More
On TermsFeed's website
Cookie Policy Generator
TermsFeed
  • Flexible and affordable pricing
  • Pay-per-item option instead of monthly fees
  • Free version may be missing policies
Author Details
Mary is a seasoned cybersecurity writer with over seven years of experience. With a B.S. in Liberal Arts from Clarion University and an M.F.A. in Creative Writing from Point Park University, she educates audiences on scams, antivirus software, and more. Her passion lies in educating audiences on helpful ways to protect their data.