All About Cookies is an independent, advertising-supported website. Some of the offers that appear on this site are from third-party advertisers from which All About Cookies receives compensation. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear).
All About Cookies does not include all financial or credit offers that might be available to consumers nor do we include all companies or all available products. Information is accurate as of the publishing date and has not been provided or endorsed by the advertiser.
The All About Cookies editorial team strives to provide accurate, in-depth information and reviews to help you, our reader, make online privacy decisions with confidence. Here's what you can expect from us:
- All About Cookies makes money when you click the links on our site to some of the products and offers that we mention. These partnerships do not influence our opinions or recommendations. Read more about how we make money.
- Partners are not able to review or request changes to our content except for compliance reasons.
- We aim to make sure everything on our site is up-to-date and accurate as of the publishing date, but we cannot guarantee we haven't missed something. It's your responsibility to double-check all information before making any decision. If you spot something that looks wrong, please let us know.
Liquid Web is a solid, reliable web host with decent prices and plenty to offer, making it an easy recommendation. This company offers a little bit of everything, including dedicated servers, virtual private servers, cloud hosting, and hosting tailored to specific content management systems such as WordPress and Magento.
By and large, Liquid Web's services are convenient, well-made, and work as advertised, but they could be improved. Some parts of the admin UI could be better explained for beginners who aren't familiar with hosting, and the interface could be made easier to navigate so you can find advanced settings options.
It's also worth noting that Liquid Web no longer offers refunds, so you'll want to be confident in your choice before signing up.
- Almost every kind of hosting is available
- Great managed services
- Reliable servers
- Admin UI could be more intuitive for beginners
- No refund policy
Methodology
Our experience
Plans and pricing
Hosting features
Performance
Security features
Customer support and reputation
Top Liquid Web alternatives
Bottom line: Is Liquid Web good?
FAQs
At a glance
| Price | Starts at $10.00/mo |
| Money-back guarantee | No |
| Uptime guarantee | 100% |
| Monthly visits | Unlimited |
| Number of websites | 1-unlimited |
| Storage | 15 GB-1.5 TB (or more) |
| Free SSL certificate | On all plans |
| Free domain for a year | No |
| Backup frequency | Daily |
| Migration assistance | Starting with Spark: Elevate plan |
| 24/7 support | All plans |
| Learn more | Get Liquid Web |
How we test web hosting services
Our team has conducted hands-on testing on 20+ web hosting services. We sign up for each service and deploy a real test website before formal testing begins, giving us a baseline to measure performance against.
Then, we evaluate each provider across seven categories:
- Performance (30%): We run page speed tests across three geographic locations, monitor uptime for at least 3 days, and conduct stress tests to measure how each host holds up under load.
- Capacity (24%): We assess the maximum storage and monthly visits available across plan tiers, and verify how frequently automated backups are created.
- Editor's score (11%): We evaluate the overall experience of using the platform, including dashboard quality, onboarding, accuracy of marketing claims, and reputation signals from Trustpilot, G2, Capterra, and Reddit. We also note any history of concerning practices, such as price hikes or security incidents.
- Features (10%): We check which tools are bundled into standard plans, including free SSL, CDN, staging environments, email hosting, migration support, and a website builder.
- Security (10%): We verify whether the host includes malware scanning and removal, DDoS protection, and a firewall on standard plans.
- Value (10%): We compare introductory and renewal pricing and check whether a money-back guarantee is offered.
- Customer support (5%): We contact support directly and assess the number of available channels on standard plans.
We retest all web hosting services at least once a year. To learn more about how we test, read our full web hosting testing methodology here.
Star rating summary
Liquid Web earns its 4.9 rating as a feature-rich, reliable platform that delivers where it counts for serious users. A 98 performance score, 100% uptime, enterprise-grade security, and one of the broadest hosting type selections we've reviewed make it easy to recommend to businesses with real infrastructure needs.
However, it no longer has a refund policy and its admin UI isn't beginner-friendly.
| Decision factor | Weight | Verdict |
| Our experience | 10% | 4.0 |
| Value and capacity | 18% | 4.8 |
| Performance | 20% | 4.7 |
| Features | 25% | 4.0 |
| Security | 20% | 5.0 |
| Support and reputation | 7% | 5.0 |
Our experience
Liquid Web makes it easy to get started with web hosting, and I have no major complaints. I found the service to be generally reliable, with all the features I’d need to get a good WordPress site started.
The setup process is dead simple. You just click through a few options to set up your hosting plan, pay for it, and let the setup process do the rest.
When you log in to the admin panel, you’ll be given all the credentials you need to access your new WordPress site, and you can get right to work.
Liquid Web plans and pricing
Liquid Web’s plans for managed WordPress hosting cost between $5.00 and $24.00/mo, depending on the plan and whether you’ve picked a monthly or annual plan.
The Spark: Elevate plan is particularly well suited for advanced users and those building large sites, and it offers the most features, like assisted migration and a free staging site. Having a staging site is helpful because it lets you work on a separate version of your site until you’re ready to push changes live.
The Spark: Thrive plan offers the best value, with the strongest feature set for the price. DDoS protection, in particular, is a standout feature that should make you consider shelling out more than you would for the cheaper Spark: Launch plan.
| Features | Launch | Thrive | Elevate |
| Annual price | $5.00/mo | $10.00/mo | $20.00/mo |
| Monthly price | $6.00/mo | $12.00/mo | $24.00/mo |
| Uptime guarantee | 100% | 100% | 100% |
| Monthly visits | Unlimited | Unlimited | Unlimited |
| Number of websites | 1 | 1 | 1 |
| Storage | 15 GB | 15 GB | 15 GB |
| Bandwidth | 2 TB | 2 TB | 2 TB |
| Free domain for a year | |||
| Backup frequency | Daily | Daily | Daily |
| Features | Self-serve migration | + Stencils, Cloudflare Enterprise, DDoS protection, web application firewall | + Staging site |
| Learn more | View plan | View plan | View plan |
Note: this table only covers the managed WordPress plans.
Overall, the prices are reasonable when compared to other services. Some competitors offer plans that start out cheaper, but they then raise their prices when you have to renew. With Liquid Web, what you see is generally what you get.
If you don’t have complex hosting requirements and aren’t worried about DDoS attacks, the Launch plan is perfectly fine.
Note that Liquid Web now has a no-refunds policy, which I confirmed via its Terms of Service. If you're not happy with the service, you won't be able to get your money back.
See our guide to web hosting costs for more comparisons.
Liquid Web hosting features
Liquid Web has a wealth of features across its different hosting plans.
- Almost every kind of hosting you could need
- Great integrations with WordPress and Magento
- Advanced features for developers
Types of web hosting available
Liquid Web offers a variety of web hosting types: shared hosting, VPS hosting, dedicated servers, cloud hosting, Linux servers, Windows servers (if you need them), GPU hosting for compute-heavy tasks, reseller hosting, and WordPress/WooCommerce and Magento hosting.
It even offers PCI/HIPAA-compliant hosting, since Liquid Web’s servers are considered secure enough to host financial information and transactions, as well as U.S. citizens’ medical information.
Previously, Liquid Web primarily focused on cloud and VPS hosting, while smaller sites were directed to its Nexcess subsidiary. Nexcess now operates under the Liquid Web brand.
I used the very affordable WordPress Spark: Launch plan in my testing.
Web building features
Liquid Web doesn’t have any traditional website builders like Wix or Squarespace, but if you need a ready-made content management system, it offers WordPress and Magento plans.
WordPress integration
WordPress installation is a cinch and is entirely automatic on the WordPress plans. There are also settings for automatic WordPress upgrades, which are enabled by default.
The WordPress installation comes with a Liquid Web/Nexcess plugin. It offers extra features such as page caching, the ability to block known AI bots, a built-in performance monitor, and easy installation of a variety of plugins, including the StellarWP suite.
There’s also a tool in WordPress that can automatically update your domain when you get a new one, and I found it works well.
Bonus features
I particularly like the staging site feature, which lets you work on your website and push changes to live web pages only when they’re ready.
There’s also SSH access for anyone who wants to handle things from the command line, and FTP/SFTP access for easily uploading and downloading files. In addition, there’s free Cloudflare CDN integration to speed up the delivery of your website around the world.
Liquid Web performance
Our web host testing process prioritizes three things: overall speed, server reliability, and a web host’s ability to deal with sudden spikes in traffic. We use a variety of professional tools to see how every host holds up. Liquid Web did pretty well in my testing.
Speed test
You generally want your website to load in under two seconds, at most, to keep users from clicking or tapping away. Liquid Web performed pretty well in the tests we ran via Dotcom, which records overall performance, the time until users start seeing your site (First Contentful Paint), and the time until the site is fully loaded (Last Contentful Paint).
| Product | Performance score | FCP | LCP |
| Liquid Web average | 98 | 0.8s | 0.87s |
Overall, the site felt snappy enough when I browsed it and used the WordPress admin panel, with no noticeably slow pages.
Uptime and response
We put Liquid Web's 100% uptime guarantee to the test with UptimeRobot, which regularly pings your site to ensure it's still up. I ran the test for 3 days, and Liquid Web delivered 100% uptime with no incidents.
| Product | Uptime | Average response time | Minimum response time | Maximum response time |
| Liquid Web average | 100% | 804 ms | 367 ms | 1,979 ms |
It's worth noting that the response time range is wide. The gap between the minimum and maximum is over 1,600 ms, which points to some inconsistency in server response times. No interruptions occurred, but that variability is something to keep in mind.
Stress tests
We used Loader.io to send 250 virtual users to the site in one minute to see how well the servers would hold up under fairly intense traffic. Unlike our previous test, the results here were concerning. The test crashed after just eight requests, with HTTP errors recorded before the test could complete.
It's possible that an overzealous anti-DDoS measure triggered the failure rather than an actual server limitation, but we can't confirm that based on what we observed.
Liquid Web security features
Having your site hacked isn’t just an inconvenience. If you store user or customer information, the situation can escalate from an annoyance to a legal liability, so server security is something you want to consider with any hosting service.
Liquid Web has done a solid job of it, with options for PCI and HIPAA compliance and a suite of security features, which include:
- Two-factor authentication: This helps keep your account safe.
- Network protection: Web traffic runs through a firewall and VPN tunnels before it hits your server.
- Server monitoring: Servers get regularly scanned for vulnerabilities and malware.
- Server hardening: The servers have been adjusted and optimized for security.
Liquid Web customer support and reputation
| Support type | Liquid Web Help Center |
| Email or live chat | Both — email support is accessed by opening a ticket. |
| Phone | No |
| Online guides or forums | Yes |
When I contacted the customer service team, an agent responded to my chat message in about 1 minute and provided the information I needed in short order.
There’s also a wealth of practical, easy-to-follow tutorials and guides online that explain how to manage your hosting, migrate your site, secure your site, and more. However, some users have reported that the “Heroic Support” isn’t as good as it used to be, with longer wait times and less helpful responses from support agents.[1]
Liquid Web user reviews
- Trustpilot rating: 3.9
Liquid Web’s Trustpilot rating is solid, with recent reviews being somewhat mixed but still overall positive.[1] The sentiment on Reddit is a bit more negative, with some long-time customers reporting an uptick in reliability issues over the last few months.[2] Some users appear to attribute these issues to Liquid Web’s 2023 acquisition.[1][3]
The primary concern appears to be reported downgrades in customer support, and many of the most popular Reddit threads about Liquid Web include complaints about this. Reviewers are also questioning its new no-refund policy.
Top Liquid Web alternatives
While Liquid Web is pretty great, it’s certainly not the only good hosting option out there, especially for small- to medium-sized businesses. If Liquid Web doesn’t feel quite right for you, the following options are some of the best web hosting services and might provide what you’re looking for.
Bluehost
Bluehost has a long history in the industry and also offers a wide range of hosting options. However, there’s a greater focus on hosting for beginners, with a website builder and AI-powered design options for WordPress users.
Bluehost’s prices are a bit lower than Liquid Web's, but require long-term subscriptions to get the best value, and prices increase with renewal. It’s also worth noting that Bluehost didn’t perform that well in terms of reliability in our testing.
Learn more in our Bluehost review.
Hostinger
Hostinger is another solid pick for small- to medium-sized business websites. It focuses on ease of use, with tools to help you build sites in minutes, and you actually get more storage and more websites per plan at even cheaper prices than with either Liquid Web or Bluehost. Those cheaper prices aren’t permanent, though, and after 48 months, the rates increase considerably.
Learn more in our Hostinger review.
IONOS
IONOS is a hosting provider with a long record of reliable service. It doesn’t offer quite as many hosting options, but it does offer shared, WordPress, VPS, and even Joomla! hosting. It also offers affordable plans, though pricing increases on renewal. However, they’re comparable to Liquid Web’s regular prices at the higher rate, so they aren’t bad at all.
Learn more in our IONOS review.
Bottom line: Is Liquid Web good?
Liquid Web is a solid choice for intermediate and advanced users. Those who choose Liquid Web can expect strong server performance, a wealth of features and options, and solid security. It's a good pick for businesses that need a reliable, feature-rich hosting provider and don't mind being more hands-on with management.
There are some drawbacks worth knowing before you sign up: some elements of the admin UI could be more intuitive, support quality has been mixed based on recent user reports, and Liquid Web no longer offers refunds. If those tradeoffs work for you, this is a provider worth considering.
FAQs
Does Liquid Web offer VPS hosting?
Yes, Liquid Web offers VPS hosting, alongside almost every kind of hosting available today. Liquid Web’s VPS plans are plentiful and are reasonably priced. You can also choose between managed and unmanaged plans.
Is Liquid Web good for ecommerce?
Yes, Liquid Web is good for ecommerce. Liquid Web has Magento and WordPress/WooCommerce hosting plans that can help you get set up in just a few minutes, and it offers PCI-compliant hosting for firms that handle sensitive customer data.
Is Liquid Web good for WordPress hosting?
Yes, Liquid Web is good for WordPress hosting. While it’s not a specialist WordPress host, like Kinsta, Liquid Web’s WordPress plans come tuned for security and performance.
[1] Liquid Web Trustpilot profile
[2] I Left Liquid Web After 10 Years - Reddit
[3] One Equity Partners acquires cloud services provider Liquid Web and forms new holding company, CloudOne Digital - One Equity