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Although Gpass is designed for Google users, we found that most other password managers we've tested on Chrome worked better. For one, Gpass's Chrome extension is nonexistent, and its Windows download didn't open at all, so we could only test it with the web vault.
Even from the web vault, we struggled with Gpass's hyper-specific import rules, broken two-factor authentication options, and lacking customer support. And because the Gpass Chrome extension doesn't actually exist, all the manual records we pointless since there was no ability to autofill.
Overall, Gpass left a lot to be desired in terms of usability and privacy. Let's dive into our experience testing and evaluating Gpass, as well as recommendations for the best password managers to use instead.
- Gpass apps don't function or don't exist
- Can't actually import passwords
- Auto-share can't work because the Chrome extension doesn't exist
- No digital legacy or password strength reports
- Tracks your internet activity, plus lots of other user data
In this article
At a glanceOur experience
Cost
Features
Privacy policy
Is Gpass safe to use?
Compatibility
Customer service
Alternatives
FAQs
Bottom line: Is Gpass good?
At a glance
Price | $9.99/yr |
Free version | No |
Number of users | 1 |
Compatibility | Windows, macOS, iOS, Android (though only iOS and macOS worked) |
Browser extensions | No, the Chrome extension doesn't exist |
Password sharing | No |
Encryption | AES-256 |
Password generator | Yes |
Password strength report | No |
Autofill | No, doesn't work |
Digital legacy | No |
Cloud storage | No |
Learn more | Get Gpass |
How we test and rate password managers
We put every password manager through vigorous hands-on testing by downloading the software to our own devices. We test how the product works on both mobile and desktop, evaluating how well we're able to save, share, and use passwords across a variety of situations.
By taking a fine-tooth comb through all available features and settings, we carefully compare each product using our proprietary grading rubric. The star ratings take into account price, features, extras like cloud storage and data breach alerts, plus looks at security and privacy features like encryption levels and past data breaches.
To learn more about how we test, check out our full testing methodology here.
We last tested Gpass on April 6, 2025.
Our experience
Testing Gpass proved to be fruitless. We signed up on the Gpass website to download the Windows app, installed Gpass from Google Workspace Marketplace to test the web vault, and downloaded the Gpass app from our iPhone Apple store.
The Android download leads to a dead page, just as there is no actual Gpass extension in the Chrome Web Store. From the apps page, we selected the Add to Chrome button and were led to an error page. Without the Chrome extension, there was no autofill feature for us to test, rendering the password manager obsolete.
The Windows app installed but would not open. We've tested Gpass three separate times on different devices, and the Windows app has never worked. The only way we could properly test Gpass was through the web vault and the iOS app.
After we signed up and paid for Gpass, we were immediately directed to our vault. There was no tutorial and no clear way to import passwords. We tinkered around and created a few folders in anticipation of importing passwords, but we were quickly let down.
After searching the help center, we found a guide on how to import passwords. We attempted to upload our test CSV, but Gpass flagged the file, indicating that it was invalid.
We went back to the import guide to view the sample CSV, but the page no longer existed (a common pattern we found testing this service). Even though we tried to follow the instructions, our CSV was still flagged as invalid. It would be helpful if Gpass offered multiple import methods or allowed for some more flexibility with its CSV imports.
We tinkered around and created manual entries, which you can do for more than just website passwords. Gpass offers the option to create records for information like clothing and shoe sizes, which we guess would be helpful while shopping online.
Other premium password managers offer the ability to securely store notes and files, like a driver's license, passport, SSN, and more — which we find to be more practical.
When researching Gpass, we discovered that the password manager hasn't been updated since October 2018, making it clear that the app is dead.
Overall, Gpass proved to be extremely disappointing, as its appeal is that you can manage it with your Google account. Yet, we couldn't get Gpass to work on any of our Google devices. You'd be better off downloading the Chrome extension for one of our alternatives.
How much does Gpass cost?
Gpass only offers one plan for $9.99/yr. There are no monthly or multi-year plans available. There’s no special first-year discount either, so you don't have to worry about your price rising the next year.
Here’s what you get with a Gpass plan.
Plan | Gpass |
Price | $9.99/yr |
Number of users | 1 |
Password vault | |
Autofill | |
Password generator | |
Two-factor authentication | |
Data breach alerts | |
Digital legacy | |
Details | View Plan |
On the surface, Gpass is an affordable password manager. However, it’s missing some key features that competitors offer for similar pricing.
For example, a one-year plan with NordPass Premium costs $1.99/mo (billed annually). But it has features like password strength reports, data breach scans, and digital legacy, so it may be worth it to pay a little extra to gain these features. Plus, it actually works.
Gpass features
What's most surprising about Gpass is the features it doesn't include. Let's take a look at what Gpass has and what is missing.
Importing and exporting passwords
With Gpass, you can't actually import and export passwords as it claims.
For one, the only way to import is with a CSV. Although most other password managers will allow you to export a CSV file, its fields need to match Gpass's requirements exactly. Otherwise, Gpass will reject the file.
To find the import and export options, select the drop-down menu next to your email address in the main dashboard. Select Account Settings > Export/Import.
Password sharing
Gpass is connected to your Google account, which makes it easy to access the password vault with multiple devices. Simply log in to your Google account, and you'll have access. There doesn't appear to be any limit on how many devices you can connect to Gpass. When we logged into the Gpass app on our iPhone, we were surprised that the web vault actually synced our custom folders.
Also, since Gpass is connected to your Google account, it's not possible to set up family members in the account. There are no family plans either. If you're paying for a password manager, then you want a service that includes easy, encrypted password sharing, even if the recipient doesn't have an account.
Password generator
The password generator can make it quick and easy to create unique and strong passwords. When we created a Gpass record, we could choose the password length as well as whether to include numbers or characters. Then, it generated a new password for us.
Compared to other password managers we've tested, Gpass's options for customization are limited. Usually, there are also options to select uppercase or lowercase letters and even create passphrases. Gpass didn't offer any of these.
Autofill and form filler
On the apps page, Gpass advertises an extension that can autofill your web logins. Unfortunately, the extension doesn't exist in the Chrome Web Store and there are no other extensions available.
Gpass does have a lot of options for records you can store in your vault. But according to the phrasing on the app page, you would only be able to autofill web logins. It offers the ability to select icons for the records based on the topic, which is cute but unessential.
The option to choose an icon is about as helpful as logging manual records for birthdays, clothes sizes, and combinations.
Password strength report
Gpass doesn't have a password strength report or dashboard. This feature analyzes your passwords to find repeat or weak ones. It's also used to monitor data breaches of your login details.
Other password managers, like NordPass or RoboForm, have this feature.
Digital legacy
A digital legacy lets a designated individual gain access to your password manager. They may want access for emergencies, in the event of death, or if you accidentally lock yourself out.
It's an important feature, but Gpass doesn't have it. Usually, when password managers don't have this feature, we recommend sharing a recovery key with your loved ones. But we looked all over the vault, and we couldn't even find a recovery key to save.
Gpass privacy policy
The Gpass privacy policy isn't very reassuring when it comes to storing your browsing data. According to the privacy policy, "When you use SplashData services, our servers automatically record information that your browser sends whenever you visit a website."
This means SplashData (the company behind Gpass) may store information such as your web request, the date and time of the request, IP address, browser type, browser language, and cookies. Even if it’s keeping your personal data safe, it's also keeping track of how you're using the internet. Your privacy may be at risk if you use Gpass.
Gpass third-party audits
Gpass is vague about its third-party audits. On the security page, we found a section titled "Security audits," which states, "We engage with well-regarded 'white hats' and independent services to audit our code base and work with us to resolve potential issues."
But who are these well-regarded white hats? How often is the code base audited? What potential issues have been found, and were those resolved? Gpass's declaration only led to more questions on our end.
A third-party audit independently verifies that a company follows its data security protocols. This means that we're unable to confirm if Gpass actually keeps your data safe. But considering the app hasn't been updated since 2018, we doubt its security measures are up to par.
SplashData owns Gpass, so we did an audit search for that company, too. We couldn't find any third-party audits for SplashData, either.
Is Gpass safe to use?
In terms of hacking or other data breaches, we couldn't find any records of any security incidents with Gpass. But overall, we wouldn't consider Gpass safe. The website claims all sorts of compatibility and features, which aren't true. We can't trust the company.
Two-factor authentication
Gpass claims you can secure your Gpass account with two-factor authentication (2FA). Just head to Account Settings and click on the Security tab. From there, 2FA is literally the only content on the page.
You have three options to set up 2FA: Text message, phone call, or Google Authenticator app. (No surprise, but you can't use other authenticator apps for a Google-based product.)
We tried to set up text message authentication and entered our phone number. Gpass gave us an incomplete pop-up but stated, "Your account is suspended." We're not sure what would've triggered that message, but our account was intact once we closed out the 2FA window.
There are no passwordless login options like magic links or biometrics, which secure password managers offer.
Gpass compatibility
Technically, Gpass can work on any device as long as you can connect to your Google account. There are also apps and a Chrome extension, but our experience proves that it doesn't always exist as advertised.
Here’s what Gpass says it works with, and we specify what our testing proved in parentheses:
- macOS
- iOS
- Windows (app doesn't work)
- Android (app doesn't exist)
- Chrome (extension doesn't exist)
Gpass customer service
Gpass has a chat feature available. It's not a chatbot, which means you'll talk with a real human. However, the response time can be slow. It warned us that it might be a few hours before we would receive a response.
The other option is to use the Help Center, which is filled with tutorials and guides. It does cover some basic information, but it isn't extensive enough. We were looking for information on how to share passwords, and the Help Center came up with nothing relevant. Plus, the Help Center articles were created 6 years ago, so we weren't holding our breath for a response.
Surprisingly, we did receive our refund promptly. That's at least a win.
Top alternatives
We can't recommend Gpass, but luckily several other password managers meet our high security, privacy, and usability standards. All of these have been tested, and none of our recommendations have had any data breaches to date.
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|
Star rating | |||
Starting price | Starts at $1.49/mo (billed every two years) | Starts at $0.99/mo (billed annually) | Starts at $2.92/mo (billed annually) |
Compatibility | Windows, macOS, Linux, iOS, Android, Chrome, Firefox, Edge, Safari, Opera | Windows, macOS, Linux, iOS, Android, Chromebook, Chrome, Firefox, Edge | Windows, macOS, Linux, iOS, Android, Chrome, Firefox, Edge, Safari, Brave, Opera |
Autofill | |||
Password sharing | |||
Password generator | |||
Digital legacy | |||
Learn more | Get NordPass | Get Roboform | Get Keeper |
FAQs
What is the best password manager?
The best password managers can help you create unique passwords, determine your password strength, and use strong encryption protocols to keep your personal data safe, for starters. But premium password vaults should offer advanced security features, password sharing and autofill functions, and dedicated apps that don't give you pause. We've tested and recommend NordPass and RoboForm as the top password management solutions.
What’s the difference between Gpass and Google Password Manager?
First, Gpass is owned by SplashData (the creators of SplashID), while Google Password Manager is a built-in tool for Google. You may need to disable Google Password Manager if you don't want it to collect your passwords. Another essential difference is that Gpass can store more than passwords — it can store credit card information, bank account details, addresses, and more. Meanwhile, Google Password Manager focuses only on passwords.
Is Gpass safe?
Gpass has no history of hacks or data breaches. However, there's no specifics about third-party audits to confirm that Gpass follows its security protocols. The Gpass privacy policy also openly admits that it logs your browsing information, which puts your privacy at risk.
Does Gpass work on iOS and Android?
Gpass claims it has native apps for iOS and Android. While the iOS app appears in the Apple App Store, the Android app doesn't exist in the Google Play Store. The Gpass iOS app "worked" as well as the web vault, meaning you could manually create records for web logins, but that's it. There is no autofill or password sharing features.
Why isn’t Gpass free?
Gpass isn't free; it costs $9.99/yr. Gpass shouldn't be confused with Google Password Manager, a free password management tool from Google. Gpass isn't free because it is a third-party tool allegedly designed for Google users, though the Chrome extension for the password manager doesn't exist.
Bottom line: Is Gpass good?
No. Gpass doesn't quite live up to its promise of "easily managing your logins and other sensitive records." We experienced many errors, like being unable to share passwords via email and struggling to import our passwords. We also had issues with Gpass apps and extensions not being available for download.
While Gpass has a simple interface, it's not functional enough to use. Gpass also lacks core features like digital legacies and password strength reports. We recommend staying away from this defunct password manager and not inputting your credit card information.
Overall, you may find another password manager, like our recommended alternatives, more suitable. The best-in-class password managers should safely store your passwords and personal data, help you create strong passwords, and be easy to use. Plus they should actually work.
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