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SplashID is great for securely storing your passwords, but its usability was lackluster. There are no import options for non-SplashID files, autofill is unavailable or doesn't work on some apps, and our password strength report presented incorrect information.
We do like SplashID's clean dashboard and extensive organization options. We just wish it worked as well as other great password managers we've tested.
Learn about our experience with SplashID below and what additional issues and surprises we encountered.
- Lots of templates for storing data in vault
- Uses military-grade encryption and zero-knowledge system
- Import options are limited to other SplashID files
- Several features like autofill and password strength didn't work well
Our experience
Cost
Features
Privacy policy
Is SplashID safe to use?
Compatibility
Customer service
Alternatives
FAQs
Bottom line: Is SplashID good?
At a glance
Price | $2.49-$2.99/mo |
Free version | Yes |
Number of users | 1 |
Compatibility | Windows, macOS, Android, iOS |
Browser extensions | Chrome, Firefox, Edge (coming soon for SplashPro ID 9) |
Import/export tool | Yes |
Password sharing | Yes |
Encryption | AES-128 and AES-256 |
Password generator | Yes |
Password strength report | Yes |
Autofill | Yes |
Digital legacy | No |
Cloud storage | Yes |
Learn more | Get SplashID |
How we test and rate password managers
We put every password manager through vigorous hands-on testing by downloading the software to our own devices. We test how the product works on both mobile and desktop, evaluating how well we're able to save, share, and use passwords across a variety of situations.
By taking a fine-tooth comb through all available features and settings, we carefully compare each product using our proprietary grading rubric. The star ratings take into account price, features, extras like cloud storage and data breach alerts, plus looks at security and privacy features like encryption levels and past data breaches.
To learn more about how we test, check out our full testing methodology here.
We last tested SplashID on April 15, 2025.
Our experience
SplashID provided a thorough setup process. After downloading the SplashID Pro 9 Windows app onto our laptop, SplashID walked us through options to sync our data, enable two-factor authentication, and download our recovery key.
For import, SplashID lists several file types, but they all specified they needed to be from other SplashID iterations. We tried to import with our Roboform CSV file, but we just got a pop-up stating that our import had failed with no details.
We also tried to search for an autofill option, but it was unclear even after searching the help guides. SplashID mentioned the general settings having an autofill section but it's not on the Windows app.
The SplashID site states that all browser extensions for SplashID Pro 9 are coming soon, and this has been the same since our last retest in November 2024. There's no update on when they'll be released either.
We did like that SplashID provided so many templates for records, including addresses, bank accounts, memberships, and more. We just wish its standard password manager features worked for us.
How much does SplashID cost?
SplashID has a free plan and Pro plans that range from $2.49-$2.99/mo. For the Pro plan, you can pay either monthly or annually.
SplashID is more expensive compared to other more comprehensive password managers:
- SplashID: Starts at CA$34.99/mo
- NordPass: Starts at $1.49/mo (billed every two years)
- 1Password: Starts at $2.99/mo (billed annually)
- Roboform: Starts at $0.99/mo (billed annually)
All three password managers listed have more import options, working autofill, and digital legacy. So SplashID is probably not the best option for your dollar.
See how SplashID's free and Pro plans compare in the table below.
Plan | Free | Pro |
Price | Free | Annual: $2.49/mo (billed annually) Monthly: $2.99/mo |
Number of users | 1 | 1 |
Number of passwords | 25 | Unlimited |
Password vault | ||
Autofill | ||
Password generator | ||
Two-factor authentication | ||
Digital legacy | ||
Password sharing | ||
Password sync | ||
Details | View plan | View plan |
During our initial review, we tested the free plan to see how this password manager works on its most restrictive tier. We were surprised at how many features were available, but we could see how you would want the paid option if SplashID is going to be your only password manager.
The free plan can be used on one device with a handful of passwords, as you can only save 25 pieces of information (passwords, clothing size, frequent flyer info, etc.) using this tier. There’s no syncing and no sharing available.
If you need more passwords or access on several devices, you'd be better off with a paid plan.
SplashID features
SplashID offers quite the standard password manager features including options for import and export, password sharing, and a password strength reprot. However, we couldn't get all of these features to work.
We'll go over our experiences with SplashID's features.
Importing and exporting passwords
SplashID allows you to import passwords with several file types, including CSV. However, all the file types listed seem to specify they need to be from other SplashID apps.
Despite the CSV option specifying CSV files from SplashID, we figured we'd test if our Roboform CSV file would work. Unfortunately, we just received a pop-up that the import failed.
You can find the import and export options by selecting settings from the navigation menu. From there, open the tab for Import & Export.
Password sharing
SplashID allows for password sharing but it's a cumbersome process. We stumbled open a sharing section in one of our records, but you can't just add an email address to share the record. You'll need to invite trusted users to share your vault.
We sent an invite to our personal email to test the password sharing process. The invitation requires you to create a SplashID account to receive the credentials.
Considering that the free plan doesn't allow for password sharing, you'll need to purchase a SplashID license to be able to share and receive passwords.
Password generator
SplashID's password generator is robust and allows you a lot of flexibility in creating passwords. You have the option to choose length and you can toggle on uppercase letters, lowercase letters, symbols, and numbers.
Another option we liked was the checkbox to generate confusing passwords with similar characters to make your password more secure.
Using unique passwords is crucial for keeping data safe, so having this many choices was impressive.
Autofill and form filler
SplashID claims to have autofill, but we weren't sure how to enable it. The autofill help guide mentions there being a section for it in the settings under the general options, but this was unavailable on the Windows app.
Autofill should work on a browser with an extension, but all of SplashID Pro 9's extensions are listed as coming soon. We couldn't find any way to make autofill work.
During our previous review, we weren’t able to make the autofill option work either despite enabling it in our portal. If you’re a macOS/iOS user, this is a common problem with outside password managers.
Password strength report
SplashID provides a strength report on the main dashboard that lets you know if it finds reused, weak, or old passwords. There are also view and fix buttons so you can update the passwords.
After manually inserting some records, all of them were flagged as old passwords. We double-checked the record date, but they were all listed on the same day we were testing.
It's possible that SplashID just wants us to update our passwords immediately upon using the service, but we wish it was clearer about that rather than listing brand new records as old.
You also get a strength meter beside each individual password as you enter it into your manager. This allows you to assess each individually within the credential itself.
Changing reused, old, and compromised credentials is just one way to update your security settings, which is essential to secure accounts.
Digital legacy
There’s no actual digital legacy feature listed within SplashID, but with the paid plan, you can add trusted users and groups that have administrative access. There’s also a downloadable recovery kit with both free and paid plans.
Making sure there’s a way for your loved ones to access the recovery kit in the event of your passing is another way to leave a digital heir.
SplashID privacy policy
SplashID's privacy policy is more vague than we would like. Under the "Types of Data collected" heading, it says, "The owner does not provide a list of Personal Data types collected." You also be directed to the section on "Detailed information on the processing of Personal Data," but this section only describes why your data is collected and mentions collecting "identifiers."
Honestly, it reads like an auto-generated privacy policy. This was listed as last updated in January 2023, so we're not sure why someone hasn't reviewed the policy again since.
SplashID third-party audits
We weren’t able to find any instances on SplashID’s website or anywhere else of a third-party audit. Sometimes this data isn’t released to the public, so we can’t say for sure one hasn’t been done.
What we can tell you is that a third-party audit is a way of making sure a company is following its own rules. Meta and X (formerly Twitter), for instance, violate their own privacy policies so frequently that they are now government oversight mandated. Even with that, those companies are still blatantly disregarding policies.
You’re giving so much personal data to tech companies; a third-party audit ensures it’s doing the right things with that information. Luckily, SplashID does seem to be respecting users’ privacy.
Is SplashID safe to use?
As far as we could tell, SplashID has never been involved in a hack. Its use of AES-128 and AES-256 encryption means it has the same protection used by the military and banks.
If someone was able to gain access to SplashID’s servers, its zero-knowledge system means that your data is hidden even to SplashID. Entering your master password is what creates the decryption key to access your data, so SplashID cannot decrypt your information on its servers. This all means SplashID is very safe.
You can protect your account even further by enabling 2FA and becoming more informed about phishing attempts. If you willingly give your login credentials to a phishing scam, 2FA can help keep your account safe, but it still gets the hacker dangerously close to your data.
Two-factor authentication
We liked that SplashID prompted us to enable two-factor authentication (2FA) during setup. The options include using an authenticator app or email. It previously offered SMS, but it seems to have removed that option since our last test.
After logging out and back in, SplashID gave us the choice to trust our device. There were a variety of time limits, so we chose to trust the device weekly. This allowed us to sign in with our chosen pin instead of having to authenticate every time.
SplashID also ensured that 2FA would check in periodically to make sure we were still protected.
Passwordless authentication works by using a separate device to verify your identity. Combining these two technologies helps keep your accounts more secure.
SplashID compatibility
While SplashID isn’t the most robust (we didn’t see compatibility with Linux), it covers the standard operating systems. All the browser extensions have been listed as coming soon for several months.
SplashID can be used with the following:
- Windows
- Android
- macOS
- iOS
- Google Chrome (coming soon for SplashID Pro 9)
- Mozilla Firefox (coming soon for SplashID Pro 9)
- Microsoft Edge (coming soon for SplashID Pro 9)
SplashID customer service
Customer service options for SplashID aren’t the most comprehensive. When you go to the support page, there’s a form you can fill out with very specific problems.
If your issue doesn’t fit one of these preset problems, you can email tech support. We had a question about SplashID's encryption method and we received a response about 20 minutes later. They just directed us to pages on the SplashID site, so we wish the experience was more helpful.
Top alternatives
If SplashID isn’t for you, there are many other options available. We think the best password managers include more than just password storage options. Password generators, sharing capabilities, and digital legacy are all extremely valuable features.
Check out some of our suggestions below for robust password management options.
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Star rating | |||
Starting price | Starts at $1.49/mo (billed every two years) | Starts at $0.99/mo (billed annually) | Starts at $2.92/mo (billed annually) |
Compatibility | Windows, macOS, Linux, iOS, Android, Chrome, Firefox, Edge, Safari, Opera | Windows, macOS, Linux, iOS, Android, Chromebook, Chrome, Firefox, Edge | Windows, macOS, Linux, iOS, Android, Chrome, Firefox, Edge, Safari, Brave, Opera |
Autofill | |||
Password sharing | |||
Password generator | |||
Digital legacy | |||
Learn more | Get NordPass | Get Roboform | Get Keeper |
SplashID FAQs
Who owns SplashID?
SplashID is owned by SplashData, Inc. in Los Gatos, California. The company has been in business for over 10 years and looks to be run by a two-person executive team.
What is the difference between SplashID and SplashID Pro 9?
SplashID, also known as SplashID Safe or SplashID 8, is the first iteration of the password manager that was released in 2014. SplashID Pro 9 is the most recent version and has been revamped to include updated features like one-time password code generation for websites and recycle bin features.
How does SplashID work?
SplashID is a password manager that can store your credentials, addresses, email accounts, and more in an encrypted vault.
Bottom line: Is SplashID good?
SplashID has potential but our experience left a lot to be desired. We were disappointed that the autofill feature didn’t work, but you can copy and paste our credentials from the dashboard. We also didn't like how the password strength report flagged all of our passwords as old.
On the plus side, the security aspect of SplashID was robust and offered a variety of choices for how we wanted to protect our credentials. We also liked the level of organization offered within SplashID’s portal.
SplashID is definitely better than Google and offers more than Apple’s iCloud keychain. If you aren’t sure, try SplashID for free before committing to a paid plan. But if you're not sold, you can review our recommended password managers.
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