InMotion Hosting Review 2025: Is This Web Hosting Solution Any Good?

InMotion Hosting is a web hosting provider that’s best suited for developers and users with high-level technical skills.

Our InMotion Hosting review found that the user interface was outdated and unfriendly for beginners, especially compared to other hosts we’ve tested. We also had significant difficulties getting in touch with customer service.

We were impressed by its server performance, however, and the large amounts of storage offered with even the most affordable plan. These benefits may outweigh the drawbacks for some users, such as web developers, who are comfortable handling complex hosting tasks on their own.

InMotion Hosting review at a glance

Price	$3.49-$20.49/mo
Money-back guarantee	Yes, 90 days
Uptime guarantee	99.99%
Monthly visits	70,000 - 520,000
Number of websites	1 - 40
Storage	100 GB - 300 GB
Free SSL certificate	On all plans
Free domain for a year	On all plans
Backup frequency	Only with plugins or as a paid add-on
Migration assistance	Only available with paid service
24/7 support	On all plans
Learn more	Get InMotion Hosting

Score summary

Here's how our star rating is calculated:

Decision factor	Weight	InMotion Hosting Verdict
Our experience	10%	3/5
Prices and capacity	18%	3.6/5
Performance	20%	5/5
Features	25%	4.5/5
Security	20%	5/5
Support and reputation	7%	4.7/5

We last tested InMotion Hosting on November 13, 2025.

Our experience

We found InMotion immensely frustrating to work with, largely due to its outdated and cluttered interface. While the dashboard does include everything you need, it also includes many items that most users won’t need very often and that are usually reserved for cPanel or proprietary server/domain management tools. This can be overwhelming for beginners, and it makes it difficult to find what you’re looking for.

When we opened the WordPress management area, we were thankfully greeted with a more streamlined page with a link for installing the CMS.

The installation process itself was straightforward and included the option to download popular plugins like Jetpack. However, the interface was unattractive and lacked the level of guidance provided by other companies, like Hostinger and SiteGround. We also didn’t find any simple tools for migrating an existing site to InMotion Hosting.

Once installed, the WordPress setup was extremely bare bones. There’s no site assistant to help you figure out where things are or understand what your next steps should be. This is fine if you’ve used WordPress before or you’re comfortable learning new tech on your own, but it could be frustrating for first-time website owners.

Domain management is conducted through cPanel. Again, this system is fine for developers and people confident with learning new systems, but it’s nowhere near as beginner-friendly as the proprietary tools offered by companies like Hostinger.

InMotion Hosting plans and pricing

InMotion Hosting offers four shared hosting plans for WordPress users, with starting prices ranging from $3.49/mo to $11.29/mo.

Features	WP Core	WP Launch	WP Power	WP Pro
Annual price	$3.49/mo	$5.29/mo	$5.29/mo	$11.29/mo
Uptime guarantee	99.99%	99.99%	99.99%	99.99%
Monthly visits	70,000	170,000	320,000	520,000
Number of websites	1	2	10	40
Storage	100 GB	100 GB	200 GB	300 GB
Bandwidth	Unlimited	Unlimited	Unlimited	Unlimited
Free domain for a year	On all plans	On all plans	On all plans	On all plans
Backup frequency	Available only with plugins or add-ons	Available only with plugins or add-ons	Available only with plugins or add-ons	Available only with plugins or add-ons
Learn more	View plan	View plan	View plan	View plan

These are fairly average starting web hosting prices. Other companies, like Hostinger and HostGator, typically charge between $2.99/mo and $4.50/mo during your first contract term. Renewal prices are slightly higher than the comparable costs with companies like Bluehost and Hostinger, but they’re still quite reasonable.

In terms of value, InMotion Hosting’s greatest benefit is the storage it offers. You get 100 GB on the WP Core plan, which is significantly more than the 10 GB to 25 GB that’s typically included with bottom-tier plans. This allows your site to grow significantly before you need to upgrade your hosting package.

However, the InMotion Hosting WordPress plans provide only a rudimentary WordPress installation process, rather than the fully guided setup offered by other companies like Hostinger. Similarly, you won’t get a site assistant or any other tools to improve the experience of the WordPress admin dashboard.

InMotion Hosting features

InMotion Hosting provides a reasonable range of features, including:

• Free domain for the first year
• Free SSL certificates
• WordPress management center
• Automated updates for WordPress, including plugins
• cPanel
• SitePad Website Builder
• Unlimited email addresses

More advanced plans also include advanced caching and Cloudflare CDN integration to improve site speed.

Types of web hosting available

Most users will want to start with shared or WordPress hosting from InMotion Hosting. These plans offer plenty of storage and bandwidth for small- to medium-sized websites at very affordable prices. InMotion also offers VPS hosting and dedicated hosting for sites with more complex hosting needs.

Web building features

InMotion Hosting provides access to the SitePad Website Builder — a visual design tool for websites — and some basic WordPress management tools. However, you’ll likely spend most of your time editing your site within WordPress itself, and InMotion doesn’t provide any tools to simplify this part of the process.

WordPress integration

InMotion Hosting offers a WordPress Management Center that includes a quick install setup process. While it’s not quite as good as a one-click installation, it takes only a few minutes to set up. After installation, the WordPress Management Center lets you enable automated updates for the core CMS and plugins.

Web migration

The WordPress Management Center includes an Import Software feature that can theoretically be used to migrate a WordPress site from another host. However, this tool requires advanced information, like the FTP Username for the site, meaning that it’s unfriendly for beginners.

InMotion Hosting’s WordPress plans page says there’s also a free site migration plugin, but I wasn’t able to find this when building my site.

InMotion Hosting performance

We created a website with InMotion Hosting and conducted hands-on testing to simulate how users will experience InMotion sites. This included a speed test to determine how quickly our site loaded, 5 days of uptime monitoring to see how reliably the site stayed online, and a stress test to measure how our site handled a moderate influx of concurrent visitors.

Speed test

Your site’s speed is measured in terms of how long it takes to load. We recommend aiming for a site speed of 3 seconds or less — the less time it takes, the better — as every second your visitors have to wait is another opportunity for them to go elsewhere.

We performed speed tests for Dallas, Montreal, and Strasbourg, and recorded the following results:

Product	Performance score	FCP	LCP
InMotion Hosting average	99.6	0.53 s	0.63 s

Our site performed admirably, with loading times of significantly less than a second in all three of the locations we tested.

Uptime and response

Uptime is the amount of time your site is online and available to the public, measured as a percentage. InMotion Hosting offers a 99.99% uptime guarantee, promising that your site won’t go down for more than 2 minutes per week. This is better than the industry-standard guarantee of 99.9% uptime, which allows your site to go down for up to 10 minutes per week.

We spent 6 days monitoring our site with UptimeRobot to see if InMotion lives up to its above-average uptime guarantee and to get a feel for the usual response times (how long it takes the site to respond to requests from visitors’ browsers).

Product	Uptime	Average response time	Minimum response time	Maximum response time
InMotion Hosting average	100%	173 ms	130 ms	1456 ms

Our InMotion site performed well, with no downtime at all and an excellent average response time. The maximum response time of 1.46 seconds, while significantly higher than the average response time, still fell well within our 3-second rule.

This suggests that InMotion Hosting lives up to its above-average uptime guarantee and likely even exceeds it, providing a fast, reliable service for your visitors.

Stress tests

Stress test results: InMotion Hosting passed our stress testing.

We performed a stress test with Loader.io to determine how well InMotion Hosting would handle an influx of visitors. We sent 250 virtual users to our site over the course of 1 minute.

Every user accessed the site quickly and successfully, suggesting that InMotion Hosting’s servers are fully capable of dealing with large numbers of simultaneous visitors.

InMotion Hosting security features

Your web host should provide secure servers to prevent your site from being infected with malware or adversely affected by other forms of attack.

InMotion Hosting uses a few basic tools to keep your site safe:

• HTTPS to encrypt data sent to and from your site, protecting it from malicious third parties
• SSL certification to demonstrate to users and browsers that your site is secure
• Firewall protection to filter out malware and other harmful traffic that attempts to infiltrate your site
• DDoS protection to prevent your site from being overwhelmed by floods of malicious traffic intended to shut down your servers.

Unfortunately, automated backups aren’t included with any InMotion Hosting plans. The cPanel installation tool, Softaculous, does allow you to install a third-party plugin for automated backups, but this feature isn’t provided by InMotion itself. You also have to manually install it, rather than getting the feature automatically, like you would with a provider like SiteGround or Hostinger.

InMotion Hosting support and reputation

Support type	InMotion Hosting
Email or live chat
Phone	Only on higher-tier plans
Online guides or forums

InMotion Hosting provides a help center that’s cluttered in much the same way as the main dashboard. Luckily, there’s also a search feature so you can find what you need quickly, and the tutorials themselves are easy to follow.

InMotion Hosting offers customer service with support tickets and live chat. However, I had a dismal experience with the live chat support, waiting over an hour to hear from a support representative, rather than the few minutes’ wait that I’ve typically experienced with other hosts. The rep was eventually able to solve my issue, but it’s a very long time to have to wait for feedback.

InMotion Hosting user reviews

Trustpilot rating: 4.4/5

Most of the InMotion Hosting Trustpilot reviews are positive, emphasizing reliable uptime and helpful customer service.[1] However, its reviews on Reddit are the opposite of this, with multiple threads discussing slow customer service and poorly trained support agents.[2] [3]

Top InMotion Hosting alternatives

While InMotion Hosting provides a decent service, you can get significantly more for your money by choosing one of the following InMotion Hosting alternatives:

Bluehost

Bluehost provides a variety of low-cost shared hosting and WordPress hosting plans. All plans include access to the guided WordPress setup process and website builder, making Bluehost one of the most beginner-friendly options on the market.

Learn more in our Bluehost review.

DreamHost

DreamHost provides extremely affordable shared and WordPress hosting. These plans include guided WordPress installation and an AI website builder for WordPress, allowing even first-time website builders to get started in minutes. DreamHost also offers automated daily backups on all plans.

Learn more in our DreamHost review.

Namecheap

Namecheap is primarily a domain registrar but also offers a variety of low-cost shared hosting plans with decent storage, unlimited bandwidth, and access to AI website building tools. Every Namecheap plan also includes CDN integration for improved site speed.

Learn more in our Namecheap review.

Bottom line: Is InMotion Hosting good?

InMotion Hosting provides an acceptable service, but it’s disappointing in a number of respects. I found several parts of InMotion Hosting to be clunky and difficult to work with, and the poor customer service made it frustrating to get answers when I hit a snag. This might be fine for developers who are more comfortable with complex technology and fixing hosting issues themselves, but it makes InMotion a poor choice for beginners.

With that said, InMotion Hosting does provide an impressive amount of storage on its low-cost plans, plus unmetered bandwidth, which will be beneficial for high-traffic sites. This means it may be a worthwhile option in some cases, as long as you’re confident about handling the more complex aspects of hosting without much help.

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