LastPass Review 2026: Has It Earned Our Trust?

LastPass has been the subject of scrutiny over the years with its growing list of hacks and cybersecurity incidents. We tested the password manager to determine if its service is worth risking our data using.

LastPass provides everything you need from a password manager, but we can't recommend it due to its history of data breaches. Most recently, LastPass was hacked in two separate instances in late 2022. 

LastPass has all the password manager standard features, like autofill and form-filling options, a customizable password generator, and easy password sharing. You'll also receive premium options like dark web monitoring and digital legacy. 

Although LastPass has a user-friendly interface and extensive features, it’s up to you to decide if you can look past LastPass's security issues.

Pros
  • User-friendly way to securely store and organize your passwords
  • Compatible with several browsers, operating systems, and devices
  • Helpful features like digital legacy and dark web monitoring
Cons
  • Multiple data breaches as recent as late 2022
  • Paid plan is required for personal customer support

In this article
At a glance
Our experience
Cost
Features
Privacy policy
Is LastPass safe to use?
Compatibility
Customer service
Alternatives
FAQs
Bottom line: Is LastPass good?

At a glance

Price $3.00–$4.00/mo
Free version Yes
Number of users 1-6
CompatibilityAndroid, iOS
Browser extensions Chrome, Firefox, Edge, Safari, Opera
Password sharing Yes
Encryption AES-256
Password generator Yes
Password strength report Yes
Autofill Yes
Digital legacy Yes
Cloud storage Yes — 1 GB
Details Get LastPass

How we test and rate password managers

We put every password manager through vigorous hands-on testing by downloading the software to our own devices. We test how the product works on both mobile and desktop, evaluating how well we're able to save, share, and use passwords across a variety of situations.

By taking a fine-tooth comb through all available features and settings, we carefully compare each product using our proprietary grading rubric. The star ratings take into account price, features, extras like cloud storage and data breach alerts, plus looks at security and privacy features like encryption levels and past data breaches. 

To learn more about how we test, check out our full testing methodology here.

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Our experience

We found LastPass to be fairly easy to navigate and use. We installed the LastPass Chrome extension and iOS app onto our devices. Both versions provided checklists to teach you all the features and tour your password vault.

LastPass starter kit, a checklist for teaching you how to use the service

We tested autofill by opening Amazon's create account page. The LastPass icon popped up on several lines to autofill our information. It also suggested a strong password to use with our account. 

Amazon Create account page with the LastPass extension suggesting a strong password

From our iPhone, we installed LastPass and enabled the extension in Safari. We tried to create an account with Walmart, and the LastPass extension popped up to let us know there are no matching credentials in our account. There was also the option to add a new item to our vault.

LastPass pop-up indicating no account was found in Safari but prompting you to add one

Although the LastPass icon was convenient in these cases, it also popped up when it wasn't needed. We went to save an image on Photopea, and the LastPass icon blocked the image name cell. Luckily, LastPass does have a Never URLs section in its settings where you can add sites to the allowlist. 

A window to save an image for web with an arrow pointing at the LastPass icon

Overall, LastPass is largely easy to use and we liked the starter kit, which provides some extra guidance for those completely new to password managers. Although we hesitate to recommend it over other password managers that haven't been breached, the password manager itself largely works well. 

How much does LastPass cost?

LastPass ranges in price from $3.00–$4.00/mo. There's a free version along with a Premium plan and a Families plan. 

The free version of LastPass comes with a surprising number of useful features like autofill capabilities and a password generator. This is great for anyone who doesn’t need to share their passwords with anyone else or use them across multiple devices.

If you do need a little more from LastPass, paid plans come with enhanced features like phone support and emergency access for family members who may have forgotten their password. The Premium plan is for one user but can be installed on unlimited devices. The Families plan can cover up to six users. 

Plan Free Premium Families
Price Free $3.00/mo $4.00/mo
Number of users 1 1 6
Number of devices Unlimited devices within a type (desktop or mobile) Unlimited Unlimited
Password vault
Autofill
Password generator
Two-factor authentication
Encrypted storage
Security dashboard
Dark web monitoring
Emergency access
Personal support
Details View plan View plan View plan

LastPass prices are on par with Keeper and 1Password. All three services charge annually but like to advertise the products by what the annual price equates to monthly. Here are the starting prices for several popular password managers:

LastPass costs less than Keeper's personal plans, but other password managers like NordPass can be cheaper. But Keeper, 1Password, Dashlane, and NordPass haven't been breached, while LastPass has suffered several security breaches.

LastPass has a limited free version as well as a 30-day free trial for paid plans.

LastPass features

Since its humble start as a password manager, LastPass has continued to expand its offerings to provide a number of features aimed at security. For example, the emergency access feature, one that allows you to will your password vault to someone upon your passing, is an especially useful feature as more of our lives move online.

We'll break down LastPass's major features and how well they worked for us.

Importing and exporting passwords

LastPass offers several options to import your previously saved credentials. You can import from browsers like Chrome and Firefox, other password managers like Dashlane and 1Password, or just directly from a CSV.

LastPass list of import options from browsers, other password managers, and other

We selected RoboForm, which has the test vault we would be importing. LastPass provides step-by-step instructions on how to export from RoboForm, which is handy for any new password manager users.

LastPass instructions on how to export passwords from Roboform to LastPass

LastPass imported all of our credentials without issue. Every line item was in the correct column. 

LastPass import from Roboform

You can find the import and export feature by selecting Advanced Options at the bottom left of your dashboard. 

Password sharing

Even though Netflix may be cracking down on password sharing, it doesn’t mean we won’t continue to share. LastPass has thought of this and created a safe and effective way for you to share passwords with friends, family, roommates, or colleagues.

LastPass pop-up to enter an email for item sharing

The Sharing Center within the LastPass dashboard allows you to send passwords to anyone while continuing to keep that information encrypted. It’s way better than pasting the Disney+ password into a text to your mom for the 15th time.

With the free plan, you can use one-to-one sharing, which allows you to share your passwords and saved items with one person at a time. With the paid plans, you can also use one-to-many sharing, so you can share your entries with multiple people.

Password generator

If you’re an Apple person, you may be familiar with the password generator that comes standard as a part of iOS. LastPass also provides this service with its own proprietary password generator.

LastPass extension open on password generator tab

As we tested the extension, the generator would pop up if we were creating a new account. It's also easily accessible from the LastPass extension if the generator doesn't pop up on its own. 

When the browser extension is enabled, you can automatically create a secure password directly on a website. These unique combinations make for strong passwords and can help increase your security. LastPass will then save the new password to your vault.

Autofill and form filler

The autofill feature in LastPass creates a profile of you with the information you want, like phone number, address, credit card info, and more. You can fill online forms by clicking the browser extension in your toolbar. 

Password strength report

From the Security Dashboard, you can find your Security score. This feature evaluates your passwords, password hygiene, and sharing practices, then assigns a score based on how you use passwords.

For instance, if you use the same password multiple times, your strength score will be lower because there are more chances that this password could be breached. If you use unique, complex passwords for all your accounts, you’ll end up with a high rating.

LastPass security dashboard showing security score

Our score was lower because we had some repeated passwords and hadn't enabled multi-factor authentication yet. If you click through on the View passwords button, LastPass will clearly list the issues with your passwords along with a button to correct them. 

Additionally, you’ll need to continue to monitor your account as LastPass scans the web for data breaches. If your password appears in a breach, it’ll lower your score and suggest you change the password.

Digital legacy

Digital legacy is a uniquely 21st-century problem. What do you do with a person’s online accounts when they pass away? 

LastPass allows you to grant someone emergency access in case of a forgotten password. You can also grant temporary access or update specific folder permissions to share the passwords within and skip sharing your master password.

We tried this out by selecting the plus sign on the emergency access tab in our dashboard. We added our personal email address and were notified by LastPass that we can request access to the account in case of an emergency. 

Email from LastPass indicating you've been granted emergency access

You can also name heirs to receive access to your vault in the event of your passing. This can help families or loved ones who are trying to access bank accounts, medical information, emails, and other services. 

Bonus features

Additional bonus features offered by LastPass for business and family accounts are:

  • Dark web monitoring: Tracks your email on the dark web for breaches and hacks and sends immediate alerts if a breach is identified.
  • 1 GB encrypted file storage: Whether you share files between loved ones or coworkers or just need a secure place to stash the file, the option is available. You can store passports, tax documents, insurance cards, and more.

LastPass email notifying that 0 compromised accounts were found in its dark web monitoring scan

LastPass privacy policy

Since LastPass has such a robust free product offering, it’s more than likely the company is selling data to recoup profits lost. After reading the U.S. privacy policy listed on the website, it's pretty clear that’s exactly what’s happening. LastPass is even using aggregated data from other parts of the web to create a clearer picture of you for marketing purposes.

Under "How We Use Your Data and Legal Basis," the policy states your data is used to "identify leads and prospects for marketing purposes." 

The description reads, "Analyze our records to identify prospects as well as their presumed or identified needs or preferences and serve ads and other communications that may be of interest to you.” Identifying “prospects for marketing” may involve sharing or using your data for targeted advertising purposes. 

It’s also concerning that LastPass notes it can “Rectify or correct personal data about you that is inaccurate, incomplete or out-of-date” that you provide along with data it collects from outside sources. 

Why would a password manager need to “correct” your personal data? Why wouldn’t it just store your passwords and leave the rest of your identity alone?

These are the types of questions you should ask when looking at a product to which you give so much information. Since you’re sharing personal, financial, health, and other login details with LastPass, selling that information seems counterintuitive to the purpose of its service — keeping your data secure.

LastPass third-party audits

LastPass claims a significant number of security certifications and advertises its Bug Bounty program in an effort to show customers how dedicated it is to security.

LastPass most recently earned the ISO 27701 certification in May 2024. It's also achieved FIDO2 Server Certification, SOC 2 and SOC 3, and BSI C5.[1]

It continues to undergo internal audits, but we'd feel more secure if it was audited by a third party, especially after the breaches. 

Is LastPass safe to use?

LastPass suffered two major security incidents in 2022 that left customers’ data exposed, with the last breach including encrypted password vaults. Initially, LastPass didn't recommend any actions at all and just assured users that the passwords stored with the service were secure. 

The previous cybersecurity incident in August 2022 saw hackers getting away with some of LastPass’ source code.[2] Source code is the foundational structure, the DNA, of any software. Like DNA, if you alter part of it, you can alter the entire entity.

In March 2023, LastPass released an update stating that no threat actor activity had been seen since October 26, 2022. It also provided security bulletins with recommended actions for LastPass users. But with competitors like Keeper and NordPass having never been hacked, it’s probably safer to go with one of those services.

If you're a LastPass customer, you should enable multi-factor authentication and update your privacy settings to keep accounts safe.

Two-factor authentication

Two-factor (2FA) and multi-factor authentication (MFA) allow you to add extra layers of security to products that handle some pretty private data. This type of passwordless authentication can supplement the security holes found in password security.

LastPass takes advantage of this technology by using 2FA and allowing you to go deeper by enabling MFA. LastPass has a proprietary authenticator but also allows for integration of other authenticators, such as biometric logins, which improve the security of 2FA.

LastPass settings open on Multifactor Options tab

LastPass compatibility

LastPass is compatibile with a wide range of browsers, mobile devices, and operating systems. For web browsers in general, the two most recent versions work with LastPass. Anything older than that, and you’ll need to update your browser.

Keep in mind that free users are also limited to one device, so be sure to install it on a device that you use to log in to your accounts most often.

Operating systems and mobile apps

  • Windows 10 or later
  • macOS 15 or later
  • Android 12 or later
  • iOS 16.0 or later

Browsers

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari
  • Opera

Note that the LastPass for Safari extension has replaced the LastPass desktop app for macOS. 

LastPass customer service

The least helpful aspect of LastPass is its customer service.

While you have to be subscribed to a paid tier like Premium or Families to access personal customer service, you’re still encouraged to sort through the self-help section before reaching out to the call center. Like most self-help sections of technical sites, finding answers to more obscure questions can be time-consuming and frustrating.

As you may have guessed, you’ll only get general suggestions on the self-help pages instead of direct answers to your questions. If you’re looking for a solution to a less common issue, you may find yourself searching for a while.

LastPass has added a chatbot that links to a live person if you can’t find what you’re looking for in self-help. When we tried to reach out to an agent, the chatbot let us know that no one was available and created a case for us. 

LastPass chat conversation with the LastPass support assistant chatbot

Considering there's nowhere listing the chat hours, we're not sure how usable this option actually is. 

Top alternatives

LastPass is a solid password manager but we don't blame you if you're dissuaded by its history of data breaches. Here are some other password managers to consider that haven't been breached (as of this writing):



NordPass

RoboForm

Aura Password Manager
Best for Best overall password manager Best value Best all-in-one
Starting price Starts at $1.99/mo Starts at $0.99/mo Starts at $1.99/mo
Autofill
Password sharing
Password generator
Digital legacy
Compatibility Windows, macOS, Linux, Android, iOS, Chrome, Edge, Firefox, Opera, Safari Windows, macOS, Android, iOS, Chrome, Edge, Firefox macOS, Android, iOS, Chrome, Edge, Firefox
Learn more Get NordPass Get RoboForm Get Aura Password Manager

LastPass FAQs

How trustworthy is LastPass?

LastPass’ trustworthiness has come into question with two back-to-back breaches in August and October 2022. Competitors Keeper and 1Password both boast similar levels of security without data breaches or being hacked.

What are the downsides of LastPass?

LastPass has encountered more security breaches than we’d like to see from a security provider. It can also become glitchy on devices like Apple Watches or with macOS updates.

What’s better than LastPass?

Both Keeper and NordPass are top alternatives to LastPass. As of the date of publishing, neither service has suffered a hack or data breach. 

While Google has a proprietary password manager built into Chrome, Google’s password manager isn’t safe enough to trust all your data to the service. A third-party service like the two we’ve mentioned will add another layer of security.

Did LastPass get hacked in 2022?

Yes, LastPass was hacked in August 2022, and that information was used to perform another, more expansive breach in October 2022. Among the data stolen were customers’ encrypted vaults and source code from LastPass itself.

Bottom line: Is LastPass good?

Even if we could be 100% sure that LastPass fixed its security flaws, LastPass has suffered too many security incidents to feel like it's a good product. The fact that the first security breach of 2022 happened a month after LastPass received its third-party audited security certificate is worrying. 

On top of that, the dicey privacy policy and aggregated collection of data feel out of place for a security-focused company.

That isn’t to say you shouldn’t use a password manager. They help keep everything organized so you don’t lose your passwords. If they contain features like a password generator, like LastPass does, then you have additional security with strong, unique passwords suggested and saved for you.

See how LastPass compares to more secure password manager options:

3.8
Editorial Rating
Learn More
On LastPass's website
Password Manager
LastPass
PROMOTION: New Users Get 30% Off
  • User-friendly way to securely store and organize your passwords
  • Compatible with lots of browsers, OS, and devices
Author Details
Mary is a seasoned cybersecurity writer with over seven years of experience. With a B.S. in Liberal Arts from Clarion University and an M.F.A. in Creative Writing from Point Park University, she educates audiences on scams, antivirus software, and more. Her passion lies in educating audiences on helpful ways to protect their data.
Steph Trejos is a Senior Product Testing Editor at All About Cookies, leveraging her expertise in the cybersecurity field. She holds a B.A. in English: Editing, Writing, and Media, as well as Media/Communications Studies. With over five years of professional writing experience, she has garnered recognition for her work on anti-financial crime topics, such as money laundering, terrorist financing, and cyberthreats.

Citations

[1] LastPass Achieves ISO 27701 Certification

[2] Notice of Recent Security Incident